Outstanding service, excellent value. Recommend Method without any reservations and will use the…read morecompany again for semi-annual check-up of residential HVAC equipment. Sheldon, our technician, thoroughly tested our 12-year-old gas furnace and correctly diagnosed a problem. He is friendly and respected our property. We got a clear answer about a needed repair and he came by the next day and installed two inexpensive sensors. Total cost came to $139. He ran the furnace through several heating cycles while he waited to ensure he had corrected the problem. A few days before we had a competitor's technician take a look, but he didn't find the problem and instead recommended about $2200 in so-called repair parts. Most of those parts had nothing to do with the the problem. And I had installed some of them as new parts only a month or so ago. Talk about a scam. The competitor also tried to talk us into a complete, new HVAC system!!! Go with Method. They are a small, local company dedicated to their customers.

Poor workmanship, low accountability, bad communication, and does not stand by their work…read more My wife and I bought a brand-new townhome about two years ago. Our AC struggled from the first summer, but this year it became much worse. Our home was regularly 78-82 degrees, even with the AC running constantly, and we eventually had to move our mattress downstairs in the living room just to try and sleep. Method installed the HVAC system. After being told the warranty had expired, I had another HVAC company take a look. Their technician identified what was an obvious installation/workmanship issue and evidence that the refrigerant had leaked out. He recommended I contact the original installer before paying for an expensive repair because the issue was so clearly a mistake on their end. He mentioned that his company always honors that kind of work even outside of warranty. I contacted Method, explained the situation, and was told management (Cody) would call me back. After multiple service request follow ups, and more than two weeks, that call never happened. I eventually received another call from the front desk reiterating that the warranty had expired. Never the communication from Cody I was told to expect. I understand warranties have limits, but I expected a company to at least investigate a potential workmanship issue and follow through on a promised callback. If this was my business, I would feel importance in at least investigating an issue if it may have been our poor skills causing the issue. Method may be great in other areas, but that is not the experience we had. We are now facing a significant repair bill on a two year old home, as a result of their poor workmanship and lack of accountability. If accountability, communication, and standing behind your work matter to you, I would encourage you to ask some questions before choosing them.

Josh was my repairman and he was very nice, knowledgeable and thorough with the work he was doing…read moreon my air conditioner. It's working exceptionally now! It didn't take very long for him to find the problem and complete the repair. I've had Thompson's work on my air conditioner/furnace previously and they deserve the very top in ratings. P.S. I wanted to see if he had any spare filters but I didn't catch him before he left. I'll have to drop by your office to get them.

I've reviewed Thompson's Comfort Connection (TCC) multiple times here over the 15+ years I've been…read moreon Yelp, and have always given them top ratings every time. And after a four-year period where everything has been running great, I had to have TCC come out again to check on my 17-year-old Amana high-efficiency furnace and the blower that brings in fresh air to the burners and exhausts combustion gases to an outside port along our front wall. That fan was running but cycling on and off, and we could smell some gas there at the exhaust exit panel outside. One quick email on Sunday, the 7th, and Austin from TCC arrived Monday morning to check out our issue. After disassembling our "inducer" motor/blower (a small fan in a gas furnace that creates a draft, pulling in fresh air for combustion and exhausting dangerous exhaust gases out through the flue) housing, Austin found the problem. After 17 years of use, the blower housing drain port was clogged (spider nest? dirt? both?) Austin cleaned it all out and flushed all the rubber drain tubes as well (which were also pretty gnarly), and that fixed it! All back together and running great...and the inducer blower now stays on and runs great. We're back in business on a solid 17-year-old Amana H.E. furnace! Five stars for prompt service response, fair pricing ($287 out the door), and a pleasant, professional, and communicative repair technician...Austin. Solidly recommend TCC, and ask for Austin if you can! Five Stars! P.S.: My neighbor across the street called me the next day and said that "...her furnace has just stopped working. Who would I recommend?" I didn't hesitate to recommend TCC...and they were there later that day. Their technician replaced their main furnace blower motor at a fair price. Two happy customers in three days.

We called True Pros in desperation after our a/c went out on a day that the outside temperature…read morewas 107 degrees. We had elderly parents staying with us which caused us more stress becaise our house was so hot inside. They were kind enough to rearrange their schedule anf get us in quickly. We thought our system was a gonner but they fixed it for $200 and i can't tell you what a relief that was!!! The technician Kurt was knowledgeable,professional and friendly., 10/10 i would recommend and trust this company with all of my HVAC needs! Thank you TruePros!!!! We'll br back!

We had our 25 year old furnace go out on us in Jan. We called and set up several estimates. True…read morePros was not the cheapest (they were in the middle with fair prices) but they had the unit we wanted, the install window that worked best for us and a great warranty. The company was wonderful to deal with! We received texts with biography info to let us know who would be coming and when. The estimator was on time and very friendly. So were the installers. The whole process from setting the appointment to finishing the job was great!

HIghly recommend! Brian called ahead to discuss and quote a…read moreprice which was exactly what we paid after service. We are now living in cool comfort! One Stop (Do NOT call them!) had come out one month ago, charged four times as much, and didn't fix the problem. Brian fixed our AC, and then called 30 minutes later to be sure all was in working order, which it has been. I surely appreciated his quick and efficient response. Choose Brian for your heating and cooling needs, you will be well satisifed! I guarantee it! Crystal and Bryan S. :-)

I asked them to give me an estimate on 4 mini split AC units. After many texts answering 20…read morequestions, I was asked to send him photos of the project. They wouldn't come to my house to give me an accurate price. I had them replace a furnace a few years ago, paid full price. They did not replace a condensation pump that was 10 years old. A inexpensive part that failed a year later. He promised a new one but never delivered. Do your self a favor and move down the list of contractors. All the 5 star reviews are from his friends and relatives. I give him a 1 star review for poor customer service.

I'm currently collaborating with Denning Heating & Air LLC on their online presence, and Maxon has…read morebeen professional, responsive, and genuinely easy to work with. If you're looking for a trustworthy local HVAC contractor in the South Jordan area, Denning Heating & Air is a solid choice.

I called this morning at 8:30 A.M. for an AC problem. Scott was here by noon. The temperature was…read moreforecast to be 105 F. today. It was already 80 F. in the house when he got here. Scott diagnosed the problem in less than 10 minutes and had the AC running in just a few more minutes. He recommended a new condensation pump, which I could buy at Home Depot and it was a simple install that I could do after he showed me how, thus saving service time charges and higher parts price through him. He's my hero today. Thanks Scott, for being friendly, respectful, professional, and proficient. You're now on my list of preferred technicians for future disasters.

Paul Brothers is amazing. Our AC stopped working and they made it work to come out right away to…read morecheck it out. Derrick did a DEEP dive into what may have gone wrong and vetted every possible thing before identifying it was a compressor problem. He was so thorough in thinking through options in a way that would be the best solution for our specific house and situation. True pros through and through. Don't look anywhere else!

I had a great experience with Greenline Plumbing Heating & Air! Kysen serviced our AC unit, flushed…read moreour tankless water heater, and took the time to explain features on our thermostat that I didn't even know it had. He was professional, knowledgeable, and very thorough. I really appreciated that he didn't just complete the service--he made sure I understood how to get the most out of our system. Excellent customer service and a great experience overall. I highly recommend Greenline Plumbing Heating & Air!

Very untrustworthy. Charged me double what an air…read moreconditioner costs. I could have repaired it but they lied and said I needed a new one

We called Manwill Plumbing Heating & Air Conditioning when our AC stopped cooling properly. It was…read moreeasy to schedule, and they sent a technician out quickly. He arrived on time, explained the problem clearly, and went over the repair without any pressure. The work was done the same day, and our AC has been working great ever since. The technician was knowledgeable and efficient. The pricing was fair and straightforward with no surprises -- just honest service at a reasonable cost.

i will reiterate: There's a reason this local business has been around for more than a hundred…read moreyears. Will not go into details except that we had a mess that ended up not Manwill's fault in any way. Yet the owner Mr Jackson calmly worked with us, stayed with us each step of the way, until final resolution. Our trust was warranted, Manwill deserves our business. Thank you Mr Jackson, Lindsey, Tom and Phoenix!