I called to try to schedule an appointment as I have been a previous patient. Office person answered the phone saying "hello" I responded and asked if I could make an appointment. She responded with "I don't know. Are you a patient here?" I said "I think so, I was seen around a year ago" and she replied "okay well that's not an answer" Then I said "I have read your reviews about office staff being rude and it seems like you're being rude right now." And she said "okay bye" and hung up on me. Very unprofessional, unwelcoming and rude. This place needs a new manager or front desk people. I can't believe the rudeness and disrespect. read more

checked for skin cancer did biopsy on one on my right hand and froze several other spots that will check when I go back Very pleasant from the time I made my appointment to my check in date What a wonderful staff read more

Rachel is AMAZING!! So helpful, so caring and so thorough! We always feel like we are getting excellent care with her.

I started going to Boulder Dermatology around 2014, and have excellent care and an all-around pleasant experience with all of the staff there. The billing has been quite reasonable and simple to work with. i saw Dr. Morrison again a few weeks ago, and was especially pleased with this visit. Dr. Morrison and her assistant were very reassuring, and my bill was less than expected. They even assisted me to make sure that my prescription was sent to a place that gave me the best price! It was an experience for which I am immensely thankful! I very highly recommend Boulder Dermatology! There is plenty of parking at the Boulder office! read more

We perform the HVAC service at Boulder Dermatology. We have to deal with a rude person named Tabitha. We dropped them as clients because they paid the service invoices four months after they were due and this was on average. When we call about payment, Tabitha is always rude and has nothing but excuses as to why they haven't paid. The problem is that this person changed her email and blamed us for not receiving the invoices, They say that a company is only as good as their employees. Tabitha is responsible for the one-star rating! read more

My daughter and I had a great experience at first visit with Dr. Resnick. We downloaded and completed our new patient paperwork beforehand so the wait time was minimal. In the examination room, Dr. Resnick explained all of our options for my daughter's condition, the pro and cons, answered our many questions and set very reasonable expectations for the treatment option we chose. We didn't feel rushed or hurried in any way and appreciated the thoughtful answers Dr. Resnick gave us. The practice location is also very convenient with plenty of parking. After seeing many dermatology physician assistants for my daughter's condition, it was wonderful to see an actual dermatologist in person, and we're optimistic about her treatment outcome. I highly recommend Boulder Dermatology based on our initial experience. read more

I have been to Boulder Dermatology for at least 22 years. I had complete faith in Dr. Steinbaugh and I miss him although I have been seeing Dr. Reznick for a few years now. The Front Desk has never given me a problem. The doctor is very thorough and explains everything to me and does not rush me. I called just now and get an appointment for tomorrow. I was surprised to get in so soon but happy that I could. read more

I filled out the online form on the company website which asked me to include my personal data, insurance info, and time of appointment, after which I received a confirmation and changed my work schedule accordingly. So far so good. Then the appointment was cancelled. I called and they said the form didn't really mean anything and I would need to schedule an appointment two weeks later. The receptionist asked for my insurance info and when I mentioned I'd taken the time to put it into the form she said they never actually read the forms. Good use of personal data. Then I asked if she could call to check if my insurance would cover the visit. She said she would not, but that I could. So I asked her to email me the procedures that the doctor might perform based on what I said I was coming in for so I could ask my insurance if they would be covered. She said the office didn't email. Bad receptionist or poor policies. Or both. So I cancelled. Pretty ridiculous. Two stars instead of one since I never actually made it to the point where I saw the doctor. read more

This office engages in highly deceptive billing practices and, unless you want to be massively overcharged for very simple procedures, you should never go here. They only care about your money here, and nothing about your patient experience. As though that wasn't enough, I also had my credit card information stolen immediately after I visited their office, so either someone there is actively working to steal that information, or their security practices are terrible. read more

This was my first experience with going to a dermatologist. I chose this office based on a recommendation. Tried to make a reservation online as a new patient and then called to confirm. Was told the online system is irrelevant, and ended up getting an appointment setup further out. Confirmed date, time, physician 3 weeks out, only to walk in today and learn they never made the appointment. All I got was "I'm sorry. We can get you in on another date." Will never come back to this office again. How completely unprofessional! read more

I scheduled an appointment with Dr. Morrison for evaluation of multiple actinic keratoses on my face. I had several of them treated with cryotherapy a few years ago, but they had recurred, and more had developed. There was one lesion of concern on my forehead that would occasionally bleed. Dr. Morrison did a brief exam, and noted that we should "keep an eye" on the lesion of concern. She did not take any photographs. She did not offer a biopsy. She noted that I would be a great candidate for topical treatment, and briefly explained how to use it. She told me that my skin reaction might be alarming, and that I should Google it so I know what to expect. She did not offer any written instructions. She did not offer any treatment alternatives. She DID tell me that I should not return to the office for follow up, even if I was concerned about the treatment effect (she was very emphatic about not returning for follow-up). She did not ask if I would like to schedule a full skin exam. When I tried to ask a question, she raised her hand and told me to let her finish (yes, she actually shushed me). I left feeling angry and uneasy about the lack of care provided, and I decided to get a second opinion. Today I am 4 days post surgery for a basal cell carcinoma that Dr. Morrison failed to diagnose. My new dermatologist actually spent time talking with me and listening to me. Together we came up with a treatment plan for the immediate issues on my face, which included a biopsy and subsequent surgery, as well as spot treatment of the larger keratoses with a plan for photodynamic therapy after I am healed from surgery. She also scheduled me for a full body exam, and biopsied to additional areas of concern. THAT'S how you do it, Dr. Morrison. If you don't want to care for patients with skin cancer, perhaps you should advertise your practice as a strictly cosmetic practice. read more

I went in for a 10 o'clock appt with Dr. Bailey. I got there 15 minutes early, as recommended to fill out some forms. The receptionists were very helpful and welcoming. I was taking back to the room early and the assistant was very nice and efficient in getting the information. Dr. Bailey came promptly in with a very welcoming smile. We chatted and he was very informative. I didn't feel rushed at all and we chatted about what I should do to make sure I'm taking care of my skin. He was thorough in his exam and I was very, very happy with the visit. I'm looking forward to having a long standing relationship with Dr. Bailey and Boulder Dermatology :) read more

Arrogant, rude, and incompetent: After receiving a skin biopsy finding of Basal Cell Carcinoma, I attempted to schedule surgery over an 8 week period. I was never able to reach a person at his office, but left 4 telephone messages over this two month period on Dr. Mott's answering machine (in fact multiple messages at two different office numbers). No one bothered to return any of my telephone calls. Yes, I know that the Corona Virus has disrupted everyone's life, but someone could have at least returned one of my telephone calls. Based on my experience, I concluded that Dr. Mott and his team are rude, arrogant, and/or incompetent. I will need to find another dermatologist to remove my pre-cancerous moles and suggest that others do the same. read more

As long as you stick with Dr. Steinbaugh you are in very good hands.I had an appointment with Dr Curry in the fall. I could have had a stage IV melanoma on the back of my leg and I would have never known because she didn't take the time to look. I left wondering why they had me put on a gown, a waste of both time and money! She also missed a precancerous spot on my face that i inquired about. I had it removed last week. I have never had an issue with anyone in the office. read more

Horrible experience. Made an appointment for a skin screening with self pay and was given incorrect pricing over the phone. When I went in for the appointment I asked to confirm pricing & the doctor told the price would be 3x higher than what I was originally told. The doctor then told me since she had to take time to explain the pricing that I needed to reschedule the appointment because she was out of time. It took me a month to get an appointment in the first place. This office is turn & burn and the doctor clearly did not have the capacity to provide adequate care or attention. It seems they only care about fitting the maximum number of appointments into their day to maximize profits. If you are going in with self pay be forewarned because they don't provide transparent pricing ahead of time, so don't trust what the receptionists tell you. I left feeling so upset that I couldn't get the care and attention I needed. The doctor's assistant seemed much more caring than the doctor herself. Really disappointed. read more

Absurdly expensive. I had a visit to diagnose a very minor rash and walked out with a $500 bill, after insurance!

I was first a patient at Boulder Dermatology over 6 years ago. I had a wonderful experience with the office, especially as I was going through a tough time, and my Dr back then was also amazing. This initial experience is solely why they are not receiving 1 star. When my Dr left the office to start his own practice, the office receptionists were not keen on helping me understand the transition or even to let me know that he had left the office. Sort of understandable since they were losing a patient, but still unfortunate. After finally finding his new practice, I requested my medical records and was met with one rude phone call after another. As I found out later, my records were never actually shared with my doctor per my request (probably illegal). I recently reached out to them again to request my medical records again and it took me over 2 months to finally receive them. The receptionists were demeaning and rude to me on the phone over and over again. I was transferred back and forth between their two offices repeatedly. I was told that multiple different people handled the medical records, yet when I finally talked to those people, none of them could help me. I finally went into the office and when I arrived, I was met with a cold welcome and zero information about when my records would finally get to me. It was a long and very disappointing experience to say the very least. read more

They saved my life! Have been utilizing their professional services for over 20 years. Both the docs and staff are wonderful!!

Receptionists seem to think patients don't see when they roll their eyes or hear their rudeness on the phone when you're waiting for your appointment. I've been here twice and won't ever go back. Dr. Curry couldn't get in and out of my appointment fast enough - why wear a gown when she doesn't even look at you? I left there feeling as if I had just stepped off an amusement ride. And don't call them with an urgent matter that would take 5 minutes to complete if they are having their Christmas party the same day. Never again. read more

This practice was recommended to me as being the best in Boulder. I scheduled an appointment and was told to arrive 15 minutes early for my 11:30am appointment in order to fill out paper work. I then waited in the waiting room for over 30 minutes, in the examination room for a nurse for another 15 minutes, and for the doctor for another 15 minutes. It was 12:30pm before I saw the doctor, having arrived at 11:15am. At no point did anyone let me know what the delay was about, or apologize for my wait, until I expressed my frustration. When I expressed my frustration, the nurse apologized but tried to excuse this incredibly disrespectful behavior by telling me that all doctor's offices run this behind. I told her that having been pregnant in the last three years and then having many pediatrician's visits in the last two, I have been to the doctors almost every month in the last three years. I have never, ever had to wait so long. They were nice and professional otherwise--receptionist, nurse, and doctor--but none seemed remotely sorry that they had made me wait (with my young daughter, no less!) for over an hour for what ended up taking no more than ten minutes. The spot I was there to check out ended up being benign, so fortunately the result of the exam was good. But best in Boulder or not--I will not return. read more

I saw Joanna Baskett for the first time last week. She was very thorough, kind and did not rush the appointment. She put me on a new skin regime and gave me samples to get started. I hope it works - if so, I'll definitely go back. read more

Dr. Curry is friendly and a good doctor, but my problem is with the office. Their payment system was down when I was there so they said they would mail me the bill. I already knew at that point something would go wrong. After a month or so they called and asked why I hadn't paid and it turned out that they had the wrong address, so I mailed them a check to pay the balance. For one reason or another, my bill was never taken care of so they turned it over to a collection agency. Seriously? A collection agency? How about a courtesy call to figure out the problem instead of throwing a patient to the wolves. Never going back. read more

I have a pretty intense work and school schedule that can make scheduling appointments near impossible, so I always make sure to plan in advance. I booked my appointment three weeks ahead of time just to be extra careful. But three days before the appointment, I get a call saying they've cancelled my spot due to the doctor deciding to go out of town. I completely understand that things come up, but when I'm the one getting screwed over I expect for the office to at least try to accommodate me some other day/time that works with my schedule. However they were pretty unhelpful. Eventually I had to move my work schedule around just so I could come in another day. So I came in at 10:00 for my 10:15 appointment because I was asked if I could come in a little early to get some paperwork done (I was a first time patient). Flash forward, it's 10:30 and I still haven't been taken back. When I ask the receptionist she says that my appointment is for 10:30 and that they probably won't be able to get me back for another 10 minutes. This pisses me off. My appointment was for 10:15, I have work at 11, and I even let the receptionist know that when I originally scheduled! I already had to rearrange my schedule to accommodate them once. It seems a little ridiculous to me that they would treat patients this way. read more

Wonderful staff and doctors. I recommend all to be seen here for skin needs. Easy to get an appt with the docs or knowledgeable PA/NP. I've been to other dermatologists and they are too concerned with cosmetics. Here they have a great mix of medical and cosmetic procedures! read more

From the previous posts, there must have been a change in office staff. I had an appointment today and the receptionist with the longer hair was a rudest person I have encountered. It was really horrible and I should have walked out. The blonde appointment setter came to my rescue. I did report this to Dr. Curry. I was a previous patient of Dr. Bailey. Since he is no longer at this office, I saw Dr. Curry, who was very pleasant. I was also overchanged $15 extra on co-pay. Because of the rude behavior though, I will find another dermatology clinic. read more

I saw Joanna Baskett PA and she was great. The front office staff are another story. Rude, unfriendly, and act as if you are interrupting them. She spelled my name wrong so it wasn't showing up on the medical assistant's Ipad to start my appointment. The MA told her and she kept joking she liked it better the way she spelled it. All in front of me and while we are both waiting to get started. It's my name!!! I don't care what your opinion of my name is; do it right. I waited 20 minutes and saw 3 other people go in who arrived after me. I will go back for Joanna Baskett but will let her know if the office staff continues their rude behavior. read more

Such a nice staff and experience. Dr. Curry really helped me out! She's so nice! I highly recommend Boulder Dermatology.

Dr. Curry is patient-oriented and fun, as well as knowledgeable and helpful. She addressed all of my concerns, and her treatments were definitely successful for me. I enjoyed interacting with her, and her sense of humor is great! read more

I saw Joanna Baskett for Shingles. I had been misdiagnosed by a previous MD in the Boulder area. Joanna was very thorough and professional. I like that she is a perfectionist. She easily diagnosed me with Shingles and gave me detailed instructions on treatment. I would see Joanna Baskett again. read more