Very nice facility for our annual skin checks. The front office is very nice. Everyone at this location strives to provide a high quality of care and they execute in a very respectful manner. No one likes to get skin checks but it is a necessary task living in Colorado. read more

Boulder Dermatology - Logo - Dermatologists Near Me - Louisville, Colorado

If dermatology had a Hall of Fame, Dr. Waite would already be enshrined--right next to a bottle of steroid cream and a humidifier. I came to her with a case of Grover's Disease, also known as "That Thing That's Supposedly Incurable," (see: https://pmc.ncbi.nlm.nih.gov/articles/PMC4248512/); and I expected the usual shoulder shrug and a lifetime supply of steroids and return followup visits. Instead, Dr. Waite looked at my skin, nodded sagely, and basically said, "Hold my moisturizer." Through a mysterious cocktail of steroids, body wash, humidity, and what I suspect might include a few spells from an ancient dermatology grimoire, she nearly cured what multiple people told me couldn't be cured. My skin, once a patchy landscape of pruritic irritation, is now smoother than my best pickup line (which, trust me, is saying something). 10/10 would recommend--unless you're Grover's Disease. In that case, good freakin' luck. read more

Boulder Dermatology has no transparency in billing, and very unprofessional business practices. They are more interested in making money than retaining customers or having any sort of transparency on how they run their medical practice. I went in for a regular skin screening (normally covered by my insurance), but then Dr. Waite decided to do a biopsy on a "mole" (that ended up just being scar tissue). And even though I had asked ahead of time if the procedure was covered by insurance, and she had assured me it would be, I ended up getting charged $450 for a biopsy of just basic scar tissue. Boulder Dermatology is in-network for my insurance, but sent the biopsy to a lab that is out of network. They also should have explained that for the 2 seconds that it took the Dr. Waite to scrape off a "mole" or scar tissue, they would charge me an additional $145 fee plus the $305 lab fee. I understand that it's better to be safe than sorry, but I feel that Dr. Waite should have known that what she was worried about was just scar tissue. I also feel that if they knew it wasn't going to be fully covered by insurance (as the office assistant explained to me when I called to complain), then they need to tell you that up front and explain the billing process, so that you know the fees involved ahead of time. Saying, "yes, it's covered by your insurance" sounds like to me that there isn't any personal cost. They should at least say that they don't know how much is covered and then give you a chance to check first with your insurance instead of saying that it's covered. Be very wary of their shady practices if you decide to go here, they have been unwilling so far to work with me after the fact to correct the situation. read more

Short version: Shady billing practices and rude employees; these dermatologists won't do skin cancer screenings (but they WILL do them, they just will bill you for something else entirely). Isn't skin cancer prevention one of the primary areas a dermatologist would focus on? Long version: In spring 2024 I made an appointment with Dr Waite at Boulder Dermatology's Louisville location. When I called to make the appointment, I requested a "skin cancer screening" and mentioned that as of this year, my health care plan now covers this service at 100% with no deductible. The receptionist agreed this was great news and proceeded to make the appointment while also gathering my insurance details. In June 2024, I had the skin cancer screening appointment, and during this visit I mentioned to the receptionist and to Dr Waite about this new benefit and they all agreed this was a great opportunity to get a skin cancer screening covered with their office. Not one single person during any of these interactions mentioned that their office will not bill their patient's insurance with "preventative codes" they will only use "specialist codes." About two months later, I received a bill for over $200 for this appointment. I figured this must be a mistake, but after a significant amount of time chasing down their office manager I was told quite rudely and matter-of-factly that they would not update how I was being billed and that they have the right to bill be for a new patient visit and that if I wanted to get preventive treatment for skin cancer that I should see my primary care provider for this service. Well - this office policy wasn't shared once with me in any of my previous interactions. Now I have the financial burden of paying $200 out of pocket unexpectedly. The office staff are completely unprofessional in how they handle their business. I will not be returning as a patient to Boulder Dermatology and would insist you look elsewhere to work with a doctor's office that is more honest in their billing practices. read more

Rachel Collins in the Louisville offic is wonderful! Personable, knowledgeable, and efficient!

Rachel Collins, PA-C and her medical assistant were awesome today. They were very personable and made me feel comfortable. Also, I felt like Rachel listened to my concerns and took them to heart. I am so happy I finally found my place. read more

This was my first experience with going to a dermatologist. I chose this office based on a recommendation. Tried to make a reservation online as a new patient and then called to confirm. Was told the online system is irrelevant, and ended up getting an appointment setup further out. Confirmed date, time, physician 3 weeks out, only to walk in today and learn they never made the appointment. All I got was "I'm sorry. We can get you in on another date." Will never come back to this office again. How completely unprofessional! read more

Well, are you looking for practitioners that are relatable and exude confidence and competence? The practitioner I had today was so awkward and was completely unaware that he didn't cover my body back up while I was face down and he was removing something from the back of my lower leg. So I awkwardly tried to recover my bottom which he left uncovered after checking my back. He didn't notice me trying to do this either. Bizarre and unaware. Not going back. read more

Love this office! The receptionist is so friendly! They made an easy check in process & service was fast! The staff is friendly & so is the doctor! They know what they're talking about! I went in for a skin burn & they knew how to treat it immediately! Also went in for an incision & I was extremely nervous for it but Dr. Collins & her assistant helped calm my nervous & did the procedure in less than 10minutes & was pain free & bonus they were just complimenting me the whole time to get my mind off of things haha! Will definitely return for my future skin care needs & highly recommend!! read more

Great office. Staff is super helpful and friendly too! I come here for all my skin needs. I never leave disappointed. I recommend all my family and friends! read more

I saw Joanna Baskett PA and she was great. The front office staff are another story. Rude, unfriendly, and act as if you are interrupting them. She spelled my name wrong so it wasn't showing up on the medical assistant's Ipad to start my appointment. The MA told her and she kept joking she liked it better the way she spelled it. All in front of me and while we are both waiting to get started. It's my name!!! I don't care what your opinion of my name is; do it right. I waited 20 minutes and saw 3 other people go in who arrived after me. I will go back for Joanna Baskett but will let her know if the office staff continues their rude behavior. read more

Beware! When scheduling your appointment. Make sure that Boulder Dermatology accepts your insurance AND they are in your insurer's network. Boulder Dermatology cares about the money, not you as a person. I had been a patient there several times previously and did not have any issues, Louisville office. I was treated by Dr ***** a few times and she was excellent. I called to schedule last February -2019 and asked if they still took my insurance, they replied YES, I asked if they still had my insurance information, they said YES! I received personable and professional care by Dr Morrison, as Dr ***** had left their practice. After many appeals to my insurance and to Boulder Dermatology, neither was willing to pay for my exam. After a year of this, Boulder Dermatology gave me an offer of 40% off my bill. I had to pay almost $350.00 out of my own pocket! , in addition to my payments to the insurance company. Do your due diligence before your exam! I assumed since I had been there before and my insurance paid for my exams , the same would be true. I feel Boulder Dermatology should have simply asked me to double check with my insurance company. They didn't care, they just want the money. I learned an expensive lesson. Hopefully you read this and do not have the same experience. M. D. , Louisville, Co read more

I have seen Joanna Baskett at Boulder Dermatology for about 15 years (28 now). I am on a great regimen that she perscribed and it has addressed my rosacea, acne, eczema and more. I trust this woman and always appreciate her personalized, devoted and caring approach. I saw several other dermatologists and she is the only one that was able to help me and thus, improve my quality of life. I will always go back to her and her office. This place needs more reviews from the countless patients who have great experiences and sadly it just highlights the few patients who have had a bad experience; quite unbalanced. Part of being a patient requires one to do what the doctors ask you to do. It goes both ways. Additionally, are you going to get your skincare needs? Then who cares how the receptionist is, which I've always had a positive experience with. If you want quality, prompt skincare help, this is the place. Regardless, give this company a try, that is if you want your life to be changed for the better. Reckon, finding the perfect skincare regime may take some trial and error. Be patient for the right regime is out there for you! I speak from experience! read more

I saw Joanna Baskett, the physician assistant, last month for shingles. I saw 1 other doctor who could not diagnose me correctly the day before, and she was able to make the diagnosis almost immediately upon examining me. She was professional, but has a sense of humor, and explains things clearly and her medical assistant was great. I would go back to see Joanna Baskett again. read more