I don't leave negative reviews, but after being a customer here for a few years, I feel I needed to…read moreshare my experience. I've used this business for dry cleaning and recently for alterations. Over time, I noticed a significant increase in pricing, especially for alterations and repair work. I understand that costs rise, but many of the same services can be found elsewhere for less. I continued coming here because they're around the corner from me, super convenient location and I wanted to support a local business that I had gone to for years. What was disappointing, was the way my concerns were handled. When I questioned the pricing on alterations, Sharon at the front counter told me that they have "thousands of happy customers" and don't need my business. I Was genuinely taken back by the disrespect. After years of supporting this business, I found that response arrogant, rude, and disrespectful. A long-time customer should never be made to feel that their business doesn't matter. If the pricing no longer worked for me, a professional response would have been to explain the costs and allow me to make my own decision. Instead, I was essentially told they didn't need my business. I hoped to continue supporting this business, but after this experience, I'll be taking my dry cleaning and alteration needs elsewhere!

Such a great dry cleaner! They have a quick turnaround time…read moreand the lady at the front is so nice.

Quick alterations and excellent dry cleaning service! The customer service is top notch.read more

Went to have alterations done on 3 dresses. Very pricey. The dresses came back with stains which…read moredelayed their return date. Had to wait an extra day so that they can clean the brand new dresses.

The sweetest people and they did an amazing job!! I will bring Al of my clothes here from now on!read more

2023: new year, new me, right? Well, in trying to put this mantra into motion, I saw the pile of…read morenew work pants that have been in my closet waiting for me to get off my lazy butt to finally get them hemmed so I could actually wear them, so I looked up local tailors and found European Tailors. It's been ages since I last had alterations done (pre-pandemic at least!) so I didn't even know what the going rate was to hem women's work pants. After reading the positive reviews about their excellent skills and reasonable prices I took 4 pairs to them. This is a small shop inside an older shopping center in Artesia that also houses the Nilly's Neighborhood Burger joint and a PCB Bank. It's run by a husband and wife (I think the gentleman mentioned they're from Turkey). I tried each pair on so he could pin them to mark how much needed to be hemmed. I asked if they would use the original stitching as some alteration places in the past just used a machine to stitch a straight line across which didn't match the original hem. They said they could. Usually the turnaround time is a few days, but since they were so busy he asked if I could come back in one week. I didn't need the pants back soon so that was fine. I was charged $12 per pair which I felt was extremely fair. As I drove away I realized that I actually did need one of the pants back a day earlier than agreed upon. I called and asked if it was possible to expedite that one pair and the rest could be finished later. The kind tailor said no problem. To my surprise when I stopped by to just pick up the one pair I needed sooner, he had completed all 4 pairs. He did a wonderful job - my pants were beautifully hemmed. Excellent tailoring skills, friendly husband/wife duo, and good pricing. I will definitely be bringing all my alteration business here from now on.

WE ARE BEGGING YOU!!! FOR THE LOVE OF GOD DO NOT COME HERE!!! THIS PLACE IS AWFUL AND THE OWNER…read moreAND LADY IS AWFUL! This was one of the worst experiences I have ever had with any business. They completely ruined not one, but TWO dresses for my future mother-in-law right before my wedding. One dress was literally cut open with scissors from the front where the mesh is, leaving a huge hole in the fabric because of their carelessness. Instead of properly fixing their mistake, they covered it with beads that look absolutely ridiculous. The dress is ruined. The beads don't go there and ruined the effect of my mother in law's dress. The second disaster? Both dresses were hemmed way too short. We specifically explained that these were gowns for a BLACK-TIE wedding and needed to touch the floor. Somehow they still managed to cut them so short that the shoes show. How do you ruin the most basic alteration request? A hem? We're talking about dresses worth hundreds of dollars that can never be restored to their original condition. One was $800 and the other was around $550. We trusted them with important dresses for a once-in-a-lifetime event, and they destroyed them. What makes it even worse is the attitude. No accountability. No professionalism. No concern whatsoever for the damage they caused. So many excuses and pulling down the dress when clearly that's doing NOTHING. Just rude, dismissive behavior while we stood there looking at dresses they ruined and trying to fix it in a cheap and unprofessional way. Now we're one week away from my wedding, scrambling to figure out what to do because of their incompetence. The stress, frustration, and money they've cost us is unbelievable. If you value your clothing, your money, or your sanity, go somewhere else. There are plenty of alteration shops out there. This is NOT A PROFESSIONAL OR A GOOD ONE. SAVE YOUR MONEY AND SANITY. We want our money back, we paid for professional alterations and instead received damaged, poorly altered dresses that can never be returned to their original condition. You had one job: alter the dresses correctly. Instead, you cut a hole into one gown, covered your mistake with mismatched beading, and hemmed both dresses far too short despite being told they were for a black-tie wedding. The result is hundreds of dollars in damage, unnecessary stress, and a ruined experience for our family right before one of the most important days of our lives. I genuinely wish we had read a review like this before trusting them. We trusted them with dresses worth over $1,000 combined, and you ruined both of them. No customer should have to pay for that. We expect a full refund and would strongly encourage anyone considering this business to take their clothing elsewhere before they end up in the same situation.

Opening hours can be finicky right now. I'd suggest calling in, but not sure if they pick up…read moreeither. Seems like a family owned shop. I was interested in getting service here. I spoke to the older lady owning the shop once and she seemed busy so there was no small talk just a brief answer and ran back to the shop, which is fine. I came back the week after to drop off something to get tailored and there was a notice on the door of a family emergency and they were closed for the week. I came back two weeks after at 3pm, and they are closed, but no notice this time. Hours posted are until 6pm. It's probably a bad time for them. I'll revise the review if/when I get my garment serviced.

We're new to the area and it's especially important that my husbands uniform is ready to go. Del…read morealmo exceeds our expectations every single time! Their prices are so reasonable and the owner when I come in with my kids is so kind and happy to see us. My husbands friends are the ones who told us about this place for dry cleaning. Their service is fast and reliable too! Highly recommend

Went in to have my jumper hemmed . Told it would be a $15 fee which I agreed to. When I went to…read morepick up my jumper , I told the lady that the jumper still seemed very long and asked if she had cut it at all. She proceeds to say no, just dry cleaned. I didn't ask for dry cleaning. I asked if she did alterations. She was very rude and told me take it to another cleaner. I will never go there again. Dishonest business practices and rude lady!

Took my dress pant to shorten the length. 3 days later, When I picked it up, the end fold up 2…read moreinches high which I didn't like it. When I dropped off the original pant, the end fold up 1 inch (Make sense right?, most pant has 1 inch fold up with stitch) I asked him the owner if he can make it right, he yelled at me "if you don't to pay, just take your pant and leave" I'm not sure why he reacted that way. I left him the cash anyway but he threw the cash to me.

I had a last-minute tailoring emergency and needed a pair of pants hemmed by the next day. After…read morecalling several places in the area, most either couldn't do it in time or were quoting much higher prices--until I called Conrado. He picked up the phone himself, was incredibly polite and friendly, and immediately let me know he could take care of it by the next day at a very reasonable price. I brought the pants in, he took a quick look, confirmed everything, and told me to come back the next day. Sure enough, I came back and the pants were ready, perfectly hemmed, and fit just right. The whole experience was smooth, fast, and honestly one of the most pleasant tailoring visits I've had. For the quality of the work, the quick turnaround, and the price, this place is a gem. Highly recommend!

I truly cannot recommend Kate enough…read more After a terrible experience with another seamstress, I showed up to Kate's shop in tears with my wedding dress literally in two pieces. I was completely overwhelmed and only had two and a half weeks before my wedding to have my dress reconstructed and hemmed. I felt like my dream dress--and my wedding day--were falling apart. Even though she was understandably hesitant to take on such a massive project with such a tight timeline, Kate saw how devastated I was and chose to help. From the moment I walked in, she made me feel calmer and gave me hope when I felt like there wasn't any left. Not only did she expertly put my dress back together, but she also hemmed it beautifully. Her craftsmanship, attention to detail, and genuine kindness are something I'll never forget. She didn't just alter a dress--she saved my wedding day. I am beyond grateful for Kate and everything she did for me. If you're looking for someone who is incredibly talented, compassionate, and truly cares about her clients, look no further. Thank you, Kate, for turning one of the most stressful moments of my wedding planning into a story with the happiest ending.

Zion Alterations and Dry Cleaning is my local spot for alterations and dry-cleaning services. I…read morecan never buy pants off the rack, so I can count on them to help me have a perfect fit. I wouldn't say that they're inexpensive, but I also don't have a strong frame of reference regarding how much alterations should cost. The thing is this: when I need clothes to fit properly for a special occasion, then I know that I can trust them to do things the way I need it to be done. This is a great local, family-owned business and we should support it!

Our new go-to cleaners! They steamed my wedding dress at the last minute and did an excellent job…read more My husband has also brought a few items, and they are not far from us!

I hate when places like this are soooo defensive when something is done wrong. I am willing to pay…read moreand give you my clothes for dry cleaning but like own up to a mistake instead of blaming me. I brought in $400 worth of dress shirts for my husband over the past 3 months and he consistently complained about the buttons getting messed up. He never complained about this with our prior dry cleaning place. I finally brought it to the cleaner's attention because I let it go for a little while and they were literally like this wasn't me. I brought it up and they had the nerve to say it was my prior place even though I hadn't gone to them in 5 months. Since they were super defensive and so unhelpful I will not be going back. There's so many other options out there.