This shop went above and beyond for me, I went to Toyota, had other mechanics look at it too. All…read moreto find nothing wrong with my car, I went in just before closing and was met with understanding and genuine caring people. I was just about to give up on finding a fix for the clutch in my car, but they found the issue in less than 10 minutes and fixed it for me! I was looking for a mechanic that I can trust, and this shop is where it's at. No screwing you with over hours for labor, no bs, just quality service done right. I am extremely thankful for this shop, and as a member of the car community; if you have problems you can't fix. Come to this shop and they will do you right. Thanks again

I would strongly caution anyone considering this shop…read more Our vehicle was left here for diagnostics, and what followed was months of confusion, poor communication, and ultimately an outrageous and unfair "lot fee" of thousands of dollars, yes thousands! The shop claimed the vehicle sat for a certain amount of time, but the dates they used were inconsistent and did not match what actually happened. Even during conversations, staff admitted there were missing notes and unclear records, yet they still attempted to charge storage fees based on those questionable dates. To make matters worse, there were serious internal office issues while our vehicle was there. The front desk employee handling our file quit mid-diagnostic, and a new person took over with little to no understanding of our situation. As a result, paperwork was never sent, invoices were delayed, and we were never clearly notified that the vehicle was ready to be picked up or that storage fees were accumulating. This experience felt unprofessional, disorganized, and unfair. We were willing to pay for diagnostics and remove the vehicle promptly once proper documentation was provided but instead, we were put in a position to pay for their office failures. If you value transparency, accurate record-keeping, and clear communication, I would recommend looking elsewhere.

Avoid this shop. B&W Transmission replaced my rear main seal years ago, and I recently found that…read morethe transmission crossmember was installed with the wrongs bolts. They broke the bolts on the transfer case housing adapter on one side and cross threaded the other and did not secure the bolt. They never disclosed the damage they caused to the transfer case housing, and when confronted, they denied everything. Their sloppy work cost me $900 to fix and left my truck unsafe. Very disappointing workmanship and zero accountability.

Worst customer service I've ever experienced. I called and asked for a pricing for a service and…read morethe lady was very rude. Instead of answering the question she says "Well I don't even have the man power to do that." Then proceeded to ask why I needed that service. I got 4 words out and she cut me off and said the service I asked for wouldn't fix my problem. She also didn't offer for me to bring my car in for a diagnostic to confirm the service I was asking for, even though one has already been done and I know what I need. She said because she has been there for 20 years she already knew. How can you know based off of a phone conversation that lasted less than a minute and without seeing the car? I'm glad I did not spend my money here and would not recommend anybody else does.

London Bridge Auto did a great job and provided me with Military discount. Thank you!read more

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

Amazing job and quick work! So glad to have her back on the road! Obviously military friendly and…read morethey offer military discounts (I forgot to ask for mine ) but they had my truck for about a week and a half to two weeks. Called me Friday or Thursday saying they found the problem, called me this morning saying it was done! Granted nobody likes to spend $3200 but I would definitely spend it here again! (But let's hope and pray I never have to ) thank you guys so much for getting Bandit back on the road! Just in time to get her ready for the Bronco Festival!

56 out of 67 recommended to this place and said it was the best. Obviously not the best place…read moreunless you have a Chevy or Ford. Lady in office literally laughed at me and said they don't work on Honda Pilots. Can't be the best if another make shakes you and are turned down. AS but no E in that certification

Mike and Fred give excellent customer service. I take all my vehicles here when I can't fix the…read moreissue myself. turn around time is the same day. no price gauging and they even showed me the damage ,wear and tear on my parts. good price for awesome work. I always recommend them first!

be aware this is not the original owner. this place was great for 30 years under stan…read more unfortunately the new owners are clueless. paid over $1200 for new parts that didn't not fix problem. when ask for a refund i was rudely told to "come get my damn truck. do not pay cash no matter what the discount. price change 3 times. fred is the worst i have ever encountered. throwing parts in and throwing away old without holding. no refunds for cash.

Old school race car mechanics. They are terrific and have helped me on multiple issues with…read moredifferent vehicles. Noel Ricks

I was referred to Rory and Son by a good friend of mine and I've gotten a TON of work done by them…read more They've really helped me out by diagnosing and correcting an oil leak I had for quite a while and now it doesn't leak a drop! I just had my steering gear box and tie rod ends replaced and they went out of their way to find an opening on their schedule so I could get back on the road ASAP. They are very honest and a phenomenal family owned shop and I wouldn't want anyone else working on my truck!

made an appointment for a car inspection a good 10 days in advance. The shop chose the date. I even…read moredropped my car off the night before so they'd have it first thing in the morning. I also asked them to attach the skid plate and change the fluids. They had my car all day with no phone call. At 4 pm, I called and was told they only had one person who could do inspections and he was at another location, but everything else was done. Fine. I left it overnight again. The next day, still no phone call. At 2 pm, I called to check in. They told me the inspection still wasn't done because the guy was still at the other site. I calmly asked if they had called him to let him know my car was waiting. The response I got was, "You can come pick up your car!" I was stunned. I said I never said I needed the car! I was simply wondering why it was taking two days. This experience felt incredibly unprofessional. No communication, no urgency, and an attitude on top of it. And here's the kicker: I paid $65 for them to "attach" the skid plate. I drove home (two miles away) and immediately heard it dragging. I called them, and they said, "You need a new skid plate!" That may be true, but I should be refunded because whatever they did clearly didn't hold. I took pictures of their so-called repair: two zip ties. That's right! $65 for two zip ties that didn't even last two miles. They had my car for two days, with a lift, full view, tools, and my money, and this was the result. On top of that, the attitude I received was unbelievable. Buyer beware Especially women beware!

I'd give them a zero if I could, they don't deserve one star. Took my car in three times, each time…read morethey told me something different was wrong. When they finally said it was fixed it was something that they never discussed with me and didn't get my permission to do. They were clueless. After wasting $500 of my money they said bring it in and we'll make it right. No way I'm letting them touch my car again.

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

The repair was a quick money grab. Over charged for the part. Think long term not short term...read more