My family and I stayed for a week in June. The hotel was in good shape, clean and full. The rooms…read morewere clean and the housekeeping showed up daily. The pool was warm, but refreshing after a long day of walking to the sites. The morning breakfast was wonderful. They kept it full of food and the food was hot and delicious. The coffee is also brewed correctly. Too often you get this weak watered down garbage at hotels. The rainforest coffee was good, flavorful as it should be. My only complaint is the city bar on the roof. The portions were small and the prices were high. We did primarily shrimp tacos, which were tasty, but there were only two and nothing else. It is an al acarte menu. On the other hand, if you have a chance to sample or drink "brotha whiskey," do so, it is smooth and tasty.

The good: *Easily walk to the wharf, the mall, great…read morerestaurants and museums *All staff members were helpful, kind and professional *Good price for the area The bad: *Hotel needs an overhaul Run down rooms , bed was creaky, toilet struggled to flush Food for breakfast was very disappointing

A sort of underwhelming bookstore. Perhaps in its heyday it was better but now it seemed more like…read morea small coffee shop that just happens to have a couple shelves of books rather than a proper bookstore. The selection was not too big, and primarily consisted of economics, government, or political science books. On top of this they seemed to be a bit on the dated side. The layout also made it a tad difficult to browse without feeling you're getting into somebodies personal business as the tables are right in the middle of the U of shelves, so if somebody is sitting at the tables you'll have to navigate quite close to them to see anything. They also have a passport photo section as they're right next to the passport office, which is convenient I guess. Prices seemed fair though and it was organized well. If I'm walking past I might swing on by, but given the plethora of fantastic used bookshops in dc i would rather go to, I don't see myself really going back very often

This mini bookstore is very convenient if you are in need of a new passport photo. I came here to…read morethe passport office which ia right next door in order to get an irgent passport. Unbenounced to me, the photo that I provided did not qualify, so I had to rush to get a new passport photo. The price for the photo was priced slightly higher, and I understood it is for the convenience. They also have a cafe, and I ordered a cafe latte while I was here. The cafw also has a few pastries and snacks They have tables and chairs outside on the brick sidewalk, which made for a relatively stress free experience. The folks who helped me with the photo was cordial, and there was literally no stress involved getting this part of the required photo done.

I write to praise the DC Metro. I am familiar with mass transit in Chicago, San Francisco, and New…read moreYork City, among American cities, with a bit of experience on the People Mover in Detroit, a sincere but useless system in the Motor City defined by the automobile; and Los Angeles, which I ride despite its inefficiency, in another sprawling metropolis dependent on private motor vehicles. Of all these systems, the DC Metro is the best, measured by its efficiency, scope, design, and operation. I also wish to bring to people's attention the definitive book on this specific subject. Written by a Professor Schrag of George Mason University, which is within the extended geographic area, it is entitled The Great Society Subway: A History of the Washington Metro.

7/5/26 - 7/12/26: I've been using this while I'm here. Metro is very clean and way to use. Use…read moreyour credit card to enter and exit the metro. Looks for the green arrows. Very cheap and fast everywhere. The central hub is the Grand Central Station. 5 stars again!!!

I agree while heartedly with tjeor motto- Why Walk? Walking and bussing are what Ive been doing…read moreever since I came back to the city a few weeks ago. My thought was to rent a scooter from here, ride all day and all night, then return it the following day on Sunday. Unfoetunately, I leaned that thry don't allow overnigjt rentals from here, and whichever scooter you rent needs to be returned to theor shop before they close- at 5pm today. I came here a little late in the afternoon so I was only rent the scooter for four hours, which Ok. I will plan better next weekend. They gave me an orange colored Oki scooter and its been pretty cjill so far. It's not lightning fast but still I have been zinging around at about 20 mph. Tye employees were nice, and the scooter was a lot of fun.

This shop does not communicate well. When I originally brought my scooter in for a warranty repair…read moreno one ever took a diagnostic. My scooter sat for an about two weeks and nothing was fixe. My scooter sat in the shop for almost a month to come to the same problem and then when I finally got my scooter back it issues after 2 days. my scooter is still messed up and no one can tell me why it's taking this long.

I was here for my child's Scripps bee. Everything about this hotel is stellar from the check-in to…read morethe amenities. Everything is within walking distance. I would definitely come here whenever I visit DC

From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

I guess this review will be more about the actual bus stop than Megabus in general. Like most will…read moresay, when dealing with Megabus, definitely remember that you get what you pay for. If you set low expectations, then (hopefully) you will not be too disappointed. While I have not frequently used Megabus, I really appreciate that DC's Megabus stop is actually inside of Union Station. Well, it's on the uppermost level of the station, but you get what I'm saying. From my understanding, many Megabus stops typically are located in random parking lots and on sidewalks next to busy streets, so there is a little comfort knowing that you do not have to deal with this in DC. Maybe, you'll have to deal with this for your return trip. Also, since this stop is in a station, passengers will not be greatly exposed to the elements, like rain or snow. I thought Union Station had adequate signage for getting to the general bus departure area and knowing in which line to wait for the bus. If there is any confusion, this station has an attendant to ensure you wait in the correct line. Since the station has a monitored line and designated parking spaces for specific buses, the line moves in an ordered manner once the bus arrives. This is a much better option than having a massive crowd where the majority of folks are trying to get on the bus at the same time. While I do not anticipate taking Megabus on a regular basis, I think it's a great option (at least in DC) to take a last-minute trip. Something like doing DC-Philly by bus, and Philly-DC by train might be a great option if you want to save a few bucks and can book your tickets in advance.

My wife and I booked 2 one-way tickets from Washington, DC to Harrisonburg, Viginia at 1:15 pm for…read morean evening event. An hour and a half past the scheduled departure time the bus still hadn't arrived. The dispatcher said it would be at least another hour and a half. We instead reluctantly took a much more expensive Lyft. On returning home, I wrote to Megabus requesting a refund of the two $35 tickets we didn't use. Their response was too bad, but no. An unusually unscrupulous business, in my experience.

Quick and easy service to NYC on the regular train. Union station Amtrak employees were helpful and…read moretold us where to line up when it wasn't on the arrivals board.

Acela was completely filthy on both legs of our roundtrip. On the way back, the toilet didn't even…read moreflush. It was worse than you regular train. The bathrooms were filthy, the windows were filthy, and the train compartments were filthy. Why do have someone collecting trash during the trip when it would be better to have someone regular clean the train compartments?

7/5/26 - fast check in and no issues. More to come. See photos. 5 stars so far. Down the street…read moreis Walgreens to buy refreshments.

Perfect location right next door to the Metro Center station. Makes it very easy to sightsee. The…read morehotel fee includes food and beverage credit and 2 tickets for the trolley tour. The rooms are a little small but we spent most of the time in the city. Large well equipped fitness center and nice pool. Room service food was excellent. Market snack prices were high but there is a Walgreens down the street with good prices.