Perfect location right next door to the Metro Center station. Makes it very easy to sightsee. The hotel fee includes food and beverage credit and 2 tickets for the trolley tour. The rooms are a little small but we spent most of the time in the city. Large well equipped fitness center and nice pool. Room service food was excellent. Market snack prices were high but there is a Walgreens down the street with good prices. read more

Horrible Hotel super rude front desk staff will never come here again. I expected a lot more than Marriott.

11/30/2025 - I'm here for 13 days for work. About a 35 min Uber ride from IAD on a Sunday night. Easy to get to. A Walgreens down the street to buy refreshments. Big and clean. Looks like a remodel inside. A Starbucks inside but was closed. The hours are 6am-3pm. Room is nice with a double bed. Little frig inside the room. Only a closet with hangers. No drawers for any clothes at least in the room. Check photos out. To gain access to executive room you require Platinum status. Oh well. Gym is on the 6th floor and open 24/7. Will explore more later. FYI, the shower pressure sucks! 5 stars overall though. read more

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The hotel was very clean and convenient. There was an elevator just outside the hotel to go down to take the metro. There were plenty of restaurants and shops nearby. We had requested a room with 2 beds but when we arrived, there was none so they offered us a room with a king bed and a pull out sofa which was actually a room for a person with a disability. That worked out fine though. There were extra bars in the bathroom, a roll-in shower and a lower area to hang clothes but also a nigher bar. The room was fairly spacious. The sofa bed also served as a comfortable sofa during the day time but unfortunately they didn't have any sheets or extra pillows in the room and you had to ask for them. There was a coffee maker in the room with a selection of tea and coffee. There were plenty of outlets for charging electronics, something I always appreciate. The TV didn't always respond with the remote right away and it was hard to see which button to push. I did appreciate the cleanliness and the location. read more

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We had another fantastic day at the Washington DC Marriott at Metro Center. I stayed here with a group for work a couple years ago and this year I brought my family back. Our flight arrived at 11 AM and shortly after landing, I received a text that my room was ready. We were able to go straight to our room upon arrival at the hotel before noon, which was amazing. The M club is open all the time. They have soft drinks, cookies and other snacks available pretty much all the time. They also had a happy hour from 4:30 to 6:30 and breakfast in the morning until 9 AM. This was wonderfully convenient and I loved that the M club was open on the weekends. The M club was filled with families on the holiday weekend. The fact that the M club is open on the weekends is one of the reasons I choose this hotel over the JW nearby. As part of your stay and their destination fee, we got a free ticket to the hop on hop off Bus plus a $15 food and beverage credit in the restaurant. We didn't use these perks, but it was nice to know that they were options. As a platinum guest, I was also able to get a late check out for our late flight today out and that was wonderful. Everyone was super friendly . I love the convenience of the Starbucks in the lobby and just a few short steps from Metro Center, Metro stop. They also have an indoor pool. The beds in the room were comfy, and our room was serviced by housekeeping every single day, which I feel like is a lost art and was very much appreciated. The room had a refrigerator and Keurig and there was a microwave and ice machine in the hall. I will most definitely return. read more

The hotel itself was fine, but the Spotted Zebra was terrible. You can see my review of the Spotted Zebra. The daily fee includes $15 to the Spotted Zebra or room service and two drink beverages. The service at the Spotted Zebra was so bad I ended up just forgoing these perks. We also tried to order room service once. My app wasn't working so we tried calling. We sat on hold for over five minutes. I wasn't sure if we'd ever get through but my husband was determined. That definitely put a damper on our stay. The last negative was the pool was freezing. It said it was heated to 80 degrees but my son's lips were blue and he was chattering. There's so much chlorine that it made my bathing suit color bleed (and I've swam in that swimsuit at other pools before!) The good is the location. It's about a 15 minute walk to the National mall with a bunch of the Smithsonian's and right next to a metro station. The rooms are nice and the cleaning service and bellhop were both super friendly. I definitely wouldn't stay here again and based on my experience I wouldn't recommend it. read more

I checked in here last month and arrived around 9am. I know I was very early and my room would not be available. The lady who assisted me was very kind. She thanked me for my Marriott status offered me the club access while we find a room available for me. Within an hour she was able to get me a room and also upgrade me as well. Its the little things that makes the biggest difference. Tons of restaurants and close to many attractions nearby read more

Stayed at the Marriott Met Center while working at the Convention Center. Nice, comfortable, and quiet; it was my second stay here and would return. Close to many restaurants and things to see and do, it was right on that cusp of maybe further than I wanted to walk to the Convention Center, but not quite worth getting a car. Your mileage may vary, and that's not a reflection on the Marriott. read more

This Marriott location is great, right by the Metro Center subway station, easy access to DC. The hotel is clean, modern, comfortable, and the staff are nice. Usually hotel destination fees feel icky but this Marriott's fee includes $25 credit toward dining or room service per day, $10 Uber credit, and 2 hop on hop off bus tickets. Loved the convenience of the hotel restaurant since I was busy on a work trip, the food and service were great. There's also a Starbucks in the lobby. The room was fine. I asked for an allergy free room, so wonderful. Love that it has enough outlets to charge devices, a mini fridge, coffee maker, and a safe. The safe did not work and I was impressed how quickly a maintenance guy and a security guy resolved the situation. read more

Cleanliness & convenience are the two most important things to me when selecting a hotel, and the Washington Marriott checks both of those boxes. Conveniently located at Metro Center Station, we were able to get around D.C. easily, even without a car. We'll definitely be returning to this Marriott the next time we find ourselves in the nation's capital! read more

Spectacular location with super pleasant staff. Driving in downtown is a bit of a nightmare, so it was great to be able to walk to several points of interest. Also, spent a ton of time in the M Lounge during my visit and appreciated the quality and variety of drinks and food. The rooms were clean and quiet. Would definitely stay here again. read more

Super clean and conveniently-located hotel if you are here for work/attending a conference at the Convention Center, which is about a ten minute walk away from this hotel. It's also not too far from the National Mall, so I was able to run there for my morning runs from the hotel without issue! My room was clean from the start, and the only issues I faced were minor (hair dryer that was in room was not working). They do charge an early check-in fee ($40) but I didn't dispute it since I had an early morning flight in and needed to catch up on sleep. The staff was super nice, from concierge, to the doorman, to the cleaning staff! read more

Washington Marriott at Metro Center - Room - Hotels Near Me - Washington, DC, District of Columbia

11.24.23 I was impressed at how clean the hotel was. I am a germaphobe and on a surface level everything appeared to be clean. Decor is modern. There is a Starbucks in the lobby which is nice. The hotel entrance is through the Starbucks entrance while the hotel is being renovated. Valet and parking combo cost $50. Perhaps due to renovations, the registration desk is further in back. You reach the elevators before reaching the front desk. What I loved is they have complimentary chocolate chip cookies at the front desk. I asked if they had a limit and they said no so I grabbed three. They were delicious! They are baked daily at 4:30pm. Hubby and I literally were just there overnight so didn't really check out any of the amenities they have to offer. This was one of my favorite hotels just because of how clean and new it looked. read more

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I will start by disclosing that I am Marriott associate, but writing this review with the lens of a patron to a hotel I have never stayed at before. Upon first arrival, we were greeted by a VERY personable bellman at the hotel entrance. Very engaging personality that made you feel welcomed even with us wheeling our own bag. Upon check-in at the front desk, found yet another wonderfully engaging lady with warm personality who even offered us cookies. I didn't realize that cookies were offered daily. A nice surprise and treat for guests. To continue about the staff, I will tell you this, the team throughout the building, no matter whom you meet, they ALL are wonderful and reach out to make each guest feel seen, recognized and engaged, even down to the littlest guests. I even observed that they had activities for children which I thought is nice since we ran into many families traveling during the holidays. We dined twice in the temporary Fire and Sage location as the hotel is almost finished with a total renovation. Even though it was a meeting space room, we were greeted and treated like Kings/Queens at breakfast. Food was delicious, served hot, cooked to order and the ladies that served us on 2 different occasions were warm and friendly, polite and efficient! Yes, hotel food is a bit pricey, but after trying 1 outside location on day 2 of our trip, paying a little extra was worth it because it was a full, complete and delicious meal that held us for a full day of museums. As far as the new renovations, the lobby is roomy and bright with many areas to meet or sit and watch people. The Starbucks is up to par, Fitness Center is spectacular with everything from Pelaton machines to free weights, Bosu Ball, weighted balls, Cable machines etc (REALLY impressive). You'll find water readily available (bring reusable bottle, but small disposable cups provided), towels and a nice pool area too. Room was modern and clean. For me, the bed was too firm but my husband was happy. Nice shower with adjustable Head and a wand, which for tall people was a blessing. Shampoo, Conditioner and body wash available as well. Our room was overly large room with a chaise lounge. I guess the only negative thing I'd have to say about the room is the lack of a closet and place to hang anything. We were caught in torrential rain, jackets were soaked along with our pants and we had no place to hang our coats, so had to utilize the 1 desk chair as a coat rack. Not sure what people would do if they bring suits or gowns for events. Id highly recommend the hotel, nice accommodations, clean, very convenient to monuments and dining establishments, but more importantly the associates that work there, you can tell they really care and enjoy working there and guests are treated with that same enthusiasm. read more

Washington Marriott at Metro Center - Breakfast at Fire & Sage. Scrambled eggs, breakfast potatoes and turkey sausage - DELICIOUS - Hotels Near Me - Washington, DC, District of Columbia

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Any visitor to Washington DC would be well-served to stay in a hotel that is directly next to a major subway line. Only $2.50 for an easy train ride from the airport (DCA) to the hotel! I had no issues with any of the elevators. The staff was friendly. I liked the room. The mattress and pillows are the right balance of firm and soft. The water pressure in the shower is strong, and the body wash was liquid. These are all my must-haves in a hotel room. There is a Bonvoy lounge (for Platinum members and above) serving breakfast daily and hors d'oeuvres Mon - Thurs. Breakfast includes hot items (scrambled eggs, bacon, oatmeal), yogurt, fruits, and breads (croissant, sliced bread, English muffin, raisin toast). Beverages include coffee, tea, a variety of juices, milk. There is a fridge that is always fully stocked with various canned beverages (Buble, soda), water bottles. Evening offerings included: Cheese, crackers, alcohol, hot meals (One night was a nacho spread with guacamole, ground meat, beans, nacho cheese) There is a gym that has high quality cardio and resistance training equipment. So no need to skip leg day while you are on the road! read more

Washington Marriott at Metro Center - Hotels Near Me - Washington, DC, District of Columbia

First time in Washington DC, that I can remember, and first time at this hotel. This hotel is in a very convenient location, which allowed my family and me access to surrounding landmarks and eateries. The staff were very friendly. Very attentive, and seemed genuinely kind. It was quite refreshing and a pleasure. Rooms: The rooms are an OK size, however, design matters. You can have five rooms lined up with the same exact square footage, but depending on how it's designed, one may look larger than any other. So the rooms are a good size, but they look smaller, because of how the bed and everything is laid out. read more

Washington Marriott at Metro Center - Heading out to another attraction! The staff here, is superb! Everyone... every single person! - Hotels Near Me - Washington, DC, District of Columbia

Just stayed here last week and was impressed. My room was clean and nice. The bed was comfy. The hotel was clean all around. The M club was really nice too. Love one that is open 24 hours and their food was good. Good variety. Def would stay here again read more

This hotel definitely has a great location if you are visiting the tourist spots of the city. However, it needs repairs and better supervision. The elevators seemed not to be working well since there was always a long wait and lines in the lobby to use them. Rooms looked old and the two queen beds seemed more like full beds. I truly don't think the beds were queen size. Some of the furniture inside the room was broken or defective. There were no USB outlets, and the TV was very small for the room. The bathroom was not the best. It reminded me of a motel room. Moreover, we were looking for advice on what to see in the area so we went to the concierge. To our surprise, she knew less about the city than we did. She apologized and told us that she was new so she didn't have suggestions and didn't know anything about bars, restaurants or entertainment to recommend. I asked if they had at least recommendations for food, She just gave me a list with names of restaurants in the area that were not even categorized. Definitely not the usual Marriott treatment. She was lost although she remained polite and was otherwise a nice person. This Marriott is not in the best shape and rates are high. There are way better options in the area, including other hotels in the Marriott chain. Overall, I was very disappointed with my stay at this hotel. read more

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This place is quite dirty and serves moldy food. Bugs in the room. Disgusting hotel, truly. The staff doesn't answer the in house phones and you need to call from an outside line to speak to anyone. They book rooms on top of each other that you can hear bathroom noises from rooms next door. Hidden destination fees, then they charge on top of them requiring charge backs. Worse that the typical podunk tourist spot. Don't go here. read more

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This hotel was convenient to the convention center and not far from other attractions like the National Mall. All the staff we interacted with were helpful and friendly. There's a Starbucks in the lobby which was convenient. I'd say the one thing that was a pain was the elevators: one was not stopping at my particular floor the entire time I was here! I kept reporting it, and they (supposedly) kept telling engineering or whomever, but it never was resolved so i finally just avoided that elevator. But it was a hassle, as that was inevitably the elevator that would always arrive! Ughhh. read more

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I was very pleased with my stay at the Marriott Metro Center. I have stayed at most of the Marriott franchised hotels. There is very few issues with any of them honestly. This one is amazing due to its great location right by the train. When visiting DC (and as someone who lived in Pentagon City in a dump (see Instrata Pentagon City)) the metro is your best bet - no need for a car But anyways, The hotel has a great lounge and I have access until the end of the year so I have been taking advantage of these and exploring them. this was open 24/7 which is great. The room was spacious for DC and priced accordingly for DC, not too crazy but it depends on the time of the year that you visit. I cannot comment on the breakfast bc I got it in the lounge but it looked good walking past. I was in room 721 and I was pleased. Typical Marriott room but good for the city. https://youtu.be/eMqP5cL3srs read more

An average, convenient, central location in DC. Stayed there for 5 nights during the TRB conference and this place is about a 5 - 7 minute walk to the convention center, some restaurants close by, and a metro station within a 1 minute walk out the door. Other than the location, everything else was a middle-of-the-ground or so experience. Dining options within the hotel is kind of limited; the Fire and Sage restaurant downstairs with a limited menu that was open only for dinner. There was also a Starbucks open for breakfast and lunch, and a very small sundry store with some snacks, drinks and a small number of accessories and travel items. If ordering room service, it was stated that alcoholic drinks must be ordered at the bar, which was a little unusual. Upon arrival, the doorman was very helpful and friendly. Front desk service was so-so I thought in terms of friendliness and personality, which in my opinion, makes a whole lot of how a person feels for the hotel in general. I was asked if I do not want any room cleaning the entire stay, and for a 5-day stay, that seemed kind of a long duration (unlike 1 or 2 days), and I was not offered anything of value (like points, or $5 off menu items like other hotel chains). But trying to be environmentally friendly, I accepted the offer. Room was really clean upon check-in, had a fridge, in-room safe, but no bath soap! Luckily there was shower gel & shampoo dispenser in the shower, so I suppose that worked for the first couple of days, until I asked a friendly room cleaner for a couple of soap bars and a few complimentary bottled water. Once comment about the rooms - I don't know if it was just my room type, or perhaps all room in general, but during the quiet late evenings or early mornings, you CAN hear "activities" that might be going on in the adjoining room! :o Something to consider - for me, it did not bother me very much since I was already awake. So all in all, kind of a middle-ground Marriott place. read more

Stayed 2 nights here over Memorial Day weekend. It is in a nice location and right next to Metro Center station. If you need daily room cleaning, then just ask for it...lots of hotels don't automatically provide it due to Covid...it's the norm now. You can also pick up towels if you need them...again, just ask for it. There is a Starbucks located in the lobby!!! A Wawa and a Walgreens are one block away and there are many eating establishments within a 10-15 walking distance. It's also conveniently located to the National Mall. Parking is expensive and it will be cheaper parking on the street and using parkmobile.com...we got this info from the front door attendants - Joseph is a local and knowledgeable about the parking situation and general knowledge of the area. There is good value here! read more

I can't begin to say how pleased I was with my stay here. Let me preface this review by saying that this was a two night stay during Thanksgiving weekend. When I arrived at the hotel, the staff couldn't have been nicer. Each and every person I encountered, from the bellmen to the front desk staff, even the random engineer I saw in the elevator, were wearing masks, said hello, and engaged me in conversation. They truly were concerned with how my stay was going not only in the hotel, but in DC as well. The room I stayed in was very (and I mean VERY) clean, comfortable and spacious. I loved the bed; it was extremely comfortable. The room safe was in an interesting location - in one of the desk drawers. Where the room safe would normally be was a mini fridge (a true surprise). The fitness center which is on the 3rd floor had everything I needed, including free weights. I got a great workout in while I was there. The indoor pool is accessed through the fitness center. They do have a Starbucks in the Lobby, but unfortunately it closes early, as early as 1:00pm on Sundays (BOO!) and they do not take cash. The nearest Metro station is Metro Center which the hotel sits on top of, but there is no internal access to the station; you have to go outside to access the station. This is my new go-to hotel when I come to DC. Truly. read more

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Location location location!! This place was perfectly located and I am so glad my hubby landed on this hotel! We experienced great service from us just pulling up. The gentleman out front jojo was so helpful and a pleasure to chat with. The young lady behind the front counter was awesome too! We had a great time very nice room and well maintained hotel will definitely recommend this location for out of towners or staycationers like us. The only reason I am dinging this location is the price of valet is ridiculous and for a city that is DC they really need to be better about making more parking garages available. Not the Marriott fault but they shouldn't capitalize on it either read more

The best thing about this hotel is location. Very close to the White House and other sights. The worst thing about this hotel - they don't take any "cash" - zip, zero, zilch! That was a surprise. No cash at the Starbuck's in the lobby either. They don't do room service, but the restaurant's Angus Berger was very good. You can order food and take back to your room. Hotel was clean and quiet. Employees were great! Great door man read more

Elijah, the Guest Experience Representative gave me phenomenal experience. He is well versed in his role which made my check in process quick & easy. I wanted to change my room & he obliged with a uber engaging assist & asked that I don't hesitate to contact him for any needs I may have. The property boasts a Starbucks, 24/7 Room Service, full dining restaurant & bar - Fire & Sage (closes at 11P) with many restaurants in walking distance. Both Continental and Full Service Breakfast are offered with a $9 difference. The Computer/Printer station is next to the Concierge, there's a community lounge/work area on the other side of the lobby's bar. Other amenities include a heated indoor pool, 24/7 Fitness Center & a Concierge Lounge. There are many employees floating around waiting to lend a friendly, helping hand. My room overlooked the downtown 12th Street with distant views of the Washington Monument (the top), with comfortable beds, bathroom amenities/toiletries. Housekeeping did a wonderful job in resetting the rooms. Prime location to downtown many DC's attractions & literally a few steps from the Metro Center Station - Red Line. Just off of Elijah's service that begun my overall pleasant stay, I will make WMMC my go to stay-cay hotel. read more

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Not bad. BUT Pool area has visible mold on the ceiling and on the floor. Poor area is not kept up well at all. Club lounge is ok. Room are ok but need a refresh in painting as the walls are badly banged up, bathroom shower curtain badly stained, towels a bit old/rag-like. On the surface the place looks fine but beyond the surface it needs assistance and a good clean. read more

Fantastic hotel. 10th floor corner room was amazing- super quiet and nice view. People next door had a screaming kid but we only heard them when we were in the hall. About 15 minute walk to most museums. Front desk and valet were super helpful. Valet is expensive- might try a garage next time. Restaurant doesn't have a lot of choices but who eats in the hotel anyway? Will be back! read more

Great location but they seem to have an issue with supplying the correct amount of towels for 4 nights in a row. Service left us on our last night with no towels at all. Frustrated with the service. read more

It didn't start out so grand, although the check-in folks (Chelsa) was great it took 3 tries to get into a room. First one desperately needed the coils on the heating unit cleaned - smell of burning hair. Second, was not of the type reserved, but the third was just right. Fairly clean - left over razor cover in the shower was not appreciated when stepped on and the couple of peanuts on the carpet were stale. This property also has a $25 destination fee, I guess if you somehow can stay there while being someplace else..... just a very poor excuse for a business practice. The Good - Location, location, location. Steps from the Metro stop, 3 blocks from the National Portrait Gallery and 5 blocks from the Smithsonian and the Mall. Recently well done remodel. Very nice M club. The Bad - too close to good shopping - gets expensive in a hurry if wife is left alone with credit card. That's my perspective - hers was different - she loved it. The Ugly - restaurant has decent food at high prices with some of the worst service I have encountered. Pretty good stay and not overly expensive but that is due to the time of year. Marriott's dynamic pricing takes some getting used to and learning when to book. read more

I had an amazing stay here at the Washington Marriott at Metro center! I was greeted with excellence by a woman named Trudy! She not only met all my needs but she went above and beyond throughout my stay to make sure I was comfortable! My room on the 15th was clean and comfortable! Thank you Marriott! read more

walked in and immediately the staff created us, helped us get comfy and gave us recommendation. Our room was very clean and comfortable. the restaurant in the lobby has good food. flatbread is bomb and i really enjoyed the double cheeseburge. the gym had a little bit of everything and the pool is great for kids(not huge and 3.5' deep) but hey a pool is always a nice option. I'm extremely satisfied with my stay here at the Marriott dc metro!!! read more

Washington Marriott at Metro Center - Hotels Near Me - Washington, DC, District of Columbia

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I wish there was an option for 3.5 stars. Overall, this is a nice and centrally-located hotel. It's within walking distance to the metro, numerous restaurants, shopping (Macy's is directly across the street), the White House and other sites/museums. That alone was the main selling point for me. The staff seemed nice enough. However, I was disappointed in the bed. I had a King Bed room. The room itself was fine but the mattress was terrible. Only one side of the bed was usable because the mattress totally fell in on one side. Thankfully I was the only one in the room. I was so busy on my trip and every time I passed the front desk, no one was there for me to complain about the bed to. I wanted to order room service breakfast a couple of mornings, but the menu was not available on the app. I did eat breakfast downstairs in the restaurant one morning and was pleasantly surprised. It was really good! Would I stay here again? Absolutely! The only thing I'd change is to check the bed as soon as I get the room so that any issues can be resolved. read more

Washington Marriott at Metro Center - Lobby - Hotels Near Me - Washington, DC, District of Columbia

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I have to say this hotel was nice, the room was clean, not the best views at this hotel. Food was ok, not any gluten free bread or pastries, but the Starbucks in the hotel was very handy. Valet service had its good days and its bad days... it was a good hotel overall. read more

Our stay was great. Keon, the valet supervisor was amazing and was super helpful! He listened to our situation and made great accommodation for us. Thank you Keon!! read more

Good central location within a short walk to the monuments, museums, and restaurants. The hotel was clean and our room was comfortable and perfect for the night. read more

Nice hotel. Great brunch. Nice fitness center and bar. Location is good too. Pretty close to everything

Washington Marriott at Metro Center on 12th Street in DC is a great place to stay in the middle of everything. I really like the location and everything that they have available here. The staff here provides excellent customer service and makes sure that you have everything that you need. read more

Washington Marriott at Metro Center - Washington Marriott at Metro Center - Hotels Near Me - Washington, DC, District of Columbia

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The pluses: service was on point, even though they seemed understaffed. Everyone was pleasant and helpful. I felt bad for some of them because they seemed to be harried due to their workload. The rooms are quiet, and the hot water is, in fact, hot. Location is great, in Penn Quarter, and there's a metro entrance in the block with access to the blue line to take you right to Reagan. The minuses: hotel is extremely dated. They may be renovating. My floor had plywood down in places over the hallway carpet. Only a couple of elevators were working, and catching one took a long time due to the insufficient service with just two working. A/c in room doesn't seem to correspond to the thermostat. There's no daily housekeeping. Restaurant is cook-to-order but with a limited, fast casual menu and no lunch service. They do have a Starbucks if you prefer to go that route. read more