This shop has surpassed many that I have been to in years. The customer service, knowledge,…read morepatience, pricing and spending the time to make sure the job is done right. The guys in the shop are quick to help, even for just a quick shot of air in the tire. They will always ensure that your vehicle is safe by doing a free multi point inspection. Even better the advisors up front will let you know what is necessary at that time, along with what will be coming up for your vehicle maintenance requirements. There is no pushy sales tactics, only recommendations at the correct intervals to keep your vehicle safe and functioning properly. This is definitely your friendly neighborhood shop! Please check them out for your next service! Especially since they are open 7 days a week!!!

I am remiss in leaving this review, but it's been due to health issues. Fortunately all is well…read morenow, and I am happy to report a very positive experience with Complete Automotive Repair in June of 2025. On a drive from Florida to Michigan, our 2022 Telluride intermittently was overheating. We managed to drop it off to Complete Automotive Repair, and then got a rental for our Michigan destination and return to Lexington. The Complete Automotive team pressure-tested for leaks, checked all hoses and clamps, and diagnosed that the water pump had failed. The repair was done excellently and we were relieved that the cost was reasonable. My husband and I highly recommend this company. Their professionalism and kindness were exceptional.

Went there to get a check on my Y pipe told me I needed a whole new Y pipe then tried to charge my…read more863 dollars just for the part. Very funny

I would give this place less than 1 star…read more Documentation from all repair shops mentioned below can verify the following information. 1 - 02/2024 - I visited E/P on Boston Road to have my thermostat replaced - cost $400. 2 - 04/2024, I heard a rattle from the engine compartment. I took it to another repair shop who told me 'the bolts used to put the thermostat back on was the wrong size, were forced into the screw openings, & the internal threads for the screw hole had been stripped [I never thought impact wrenches were THAT strong]. The only place that touched anything regarding my heating system was E/P on Boston Road. 3 - I took the car back to E/P, showed them the results from the other repair shop, and spent significant time convincing them the work they had done on 02/224 was done incorrectly. As a result, E/P agreed to fix the problem for free. 4 - Flash forward to 12/2024; the heat quit blowing in my car again. I took it to another repair shop and was informed of the following: the last person who fixed the heating system did it wrong; they put in a thermostat that was WAY too small; the bolts to secure the thermostat was the wrong size, & all bolts were forced into the screw hole, and as a result, most of my heating system needs to be replaced [sans the heater coil]. 5 - When I informed the new repair shop of the work & then re-worked my car by E/P when I returned in 02/2024, they had only replaced ONE of the faulty-sized bolts. All four should have been replaced if all bolts had been forced into the wrong opening. E/P did not replace the other three that were too small & the incorrect size when I made them do a re-work in 04/2024. A $400 repair has now cost me close to $2,000. The new repair shop could forensically trace the problems back to the originating install. This significant financial impact should serve as a cautionary tale for potential customers. Given the information above, the decision is in your hands. Choose wisely, and good luck.

This is the 2nd time within 6 months that I've stopped at Exhaust Pro on Winchester Rd. to have air…read moreput in my tire. The guys were out to lunch. The manager, older man with mustache, told me to come back in an hour! He could've done this! Or does his position prevent him from assisting customers?? This would've taken 5 minutes, but nooo, his don't want to work attitude cost him a future potential customer!! The guys in the shop are very helpful and friendly. I always tip well, even for air. The so called manager is USELESS!!!!!!

Horrible experience paid 1400$ for both exhaust manifolds to be replaced, my exhaust still has a…read moreticking noise and they also broke 2 of my brake lines refusing to fix them. Horrible business people steer clear.

Courteous, good communication and good quality work. Fair on labor time and labor pricing but…read moremarked up parts about 100% over retail. The job I had done should have been about $400 to $450 with labor and a retail parts charge but was over $600 due to the overcharging for parts.

Great professional service. They are not trying to sell things you won't need. Best auto repair in…read morethe Woodlands. Work done right pays for itself!

I have taken all of my trucks here for the past 6 years. Every time I have received friendly honest…read moreservice!

I practically had to beg Nick, the owner of Mechanic Masters to take my daughter's 2008 Buick…read moreLaCrosse in to check several things that I had been told was wrong with it. He kept putting me off, saying he was 2 weeks behind. Finally he agreed to let me bring it on May 1, 2023. I called that morning and he wasn't in until 9 am. He called me back & said he was running behind could I wait till Wednesday & bring it. I did. Never heard a work so 5/19/23 I called to get status. His 'story' was he couldn't get parts, they were on backorder. Only parts needed were Power steering pump lines that were rotted and leaking and a transmission seal. I told him there are Internet websites where you can order parts. He says "yeah I know but they're on back order" (??). He was lying to me. I can tell when somebody is not being honest with me. So I had to go June 5th to get registration from glove box so I could send in the tax & license renewal. He still hadn't touched it. The glove box was messed up, not opening/closing right and covered in greasy hand/finger prints. I told him we really needed the car as both of us were sick and had so many appointments. He said the parts may be there on Wednesday. Surprisingly, he called me on Tues and said we could pick up the car. I went over the several things he had said was wrong and he said he had fixed all them. I picked the car up & he only charged $120. I asked him about the Glove Box not working right,, to which he replied " I don't know anything about the glove box, I was under the hood. The receipt he printed out said "repair transmission seal"...that's all. Got home and daughter noticed some serious scratches on the hood that was not there when we took it in. The entire time I worked with him on this car -over a month- he was rude, had an attitude and treated me like trash. It's like my money wasn't as good as somebody elses. I will never use him again and will tell everybody I know about his shoddy work and pissy attitude. He needs to hire somebody with a personality to manage his business and he needs to keep his head under somebody else's hood.

if I could leave a negative star I would!! take a good look around when u go there at all the cars…read moreparked around the shop. more than likely they are the cars of people like me that had Lou work on their vehicles only to lose them to him. he never fixed my Mercedes and would never release it back to me. tried to sue him but now the car is worth less than it would cost to get it back at this point. this place is a scam!!! I lost a car I paid off while it dry rotted in his yard!! NEVER TRUST LOU!!!!

Henry is an all around great guy! He takes the mystery out of car issues. Henry is very honest and…read morealways prices things very fair! There is no need for return trips because Henry gets it right the first time. We are lucky to have him here in Winchester. Did I mention he works on Maserati's?!