My father was sent here after a stint in the hospital. Staff are friendly and both the public…read moreareas and rooms are clean and well kept. The cleanliness is something that really sticks out to me in comparison to some of the other facilities in the area.

It had been a while since we visited a family member at JML, but after our visit today we were…read morereminded why we love this facility. We have a family member who is recuperating here after a back surgery and from the day she entered this skilled nursing facility, she has bee treated well. Every staff member here is well trained and it is clear that this is a patient oriented facility. Additionally, the food at this facility is great and overall the atmosphere is positive. We have been to other establishments that put off a sense of "doom and gloom", and hands down this place surpasses them. In the end, if you have a choice in which rehabilitation program you want to attend on Cape, this is the one!

The staff was very helpful , and took great care of my grandmother . The nurses were very kind. And…read morethank you for the great care

It has been 1.5 years since my Dad passed and it has taken this long to write a review of this…read moreabsolutely horrific "rehab" my father where my Dad spent 5 weeks October 2024 .The care was horrible, the nurses were mean and not helpful at all. The only person that tried was the PT can't remember his name. We pulled him out of there AMA but he was so depressed and was not improving at all. My Dad had bed sores on the both feet and lower back. He was there for rehab after being hospitalized for kidney issues. He was ambulatory and living on his own and driving prior to hospitalization then became quite deconditioned and needed rehab. The food was inedible and the admission nurse even said that. But that was minor to what he experienced at this horrible facility . The real reason I am writing this is because my Dad had weeping wounds on his legs and I came in to see the room full of flies, landing on his legs and food. The Air conditioning unit was not flush in window with big gaps to the outside (by the way it was October) I went to the nurses station to complain and ask for it to be fixed, the "charge nurse" said they would take of it on Monday, I said that is not acceptable, asked her if they had any duct tape or something to fix it, and she said as I walked away "who does she think I am? I am an RN not a fix it person" well I so happen to be an RN employed at a Boston hospital, so I said well so am I and I had packing tape in my car and fixed the a/c unit to secure from outside. the attitude by almost all of the staff was horrific. the case managers and others were not helpful and had no intentions on dealing with these issues. poor care, bad attitudes, disgusting facility that should be shut down by the state! NEVER let you love on stay here!! wish I was able to give 0 stars

I just want to say that my mom is here and she's been here for a few months and we have been lucky…read morethat there is a great CNA that is so good to my mom her name is Amy Rodrigues I've watched her and she's so good with everyone wish more cna like het

After years of my Dad being here, I am pleased to say they are caring, friendly and helpful. The…read morestaff is kind and really seem to love what they do. Sure there are more modern facilities but after working as a CNA for more that a decade, in many, many facilities; this place is quite amazing. Thank you for all you do Catholic memorial!

Compassionate Staff, and Peace of Mind…read more Moving a loved one into a nursing home is never an easy decision, but choosing Bay Path was absolutely the right one. From day one, the staff made our family feel supported, informed, and genuinely cared for. The nursing team is attentive, professional, and incredibly compassionate. They take the time to explain care plans, medications, and any changes in health clearly and patiently. It's obvious that resident safety, dignity, and comfort are their top priorities. The facility itself is clean, well-maintained, and welcoming. Common areas are bright and inviting, and the rooms are comfortable and thoughtfully arranged. There are daily activities that keep residents engaged -- from social events and games to therapy services and wellness programs. It truly feels like a community, not just a care center. Communication has been excellent. The administration is responsive, transparent, and proactive. Any questions we've had were answered quickly, and we always feel informed about our loved one's care. Most importantly, we've seen firsthand how respectfully and kindly the staff treats residents. They know them by name, understand their preferences, and treat them like family. If you're looking for a skilled nursing facility that prioritizes compassionate care, cleanliness, professionalism, and strong communication, I highly recommend Bay Path. Our family finally has peace of mind knowing our loved one is safe and well cared for.

We had a bad experience at Bay Path. My 93 year old Mom, and I waited 11 hours for an IV while she…read morewas dehydrated. I finally asked a nurse to call an ambulance. Kingston Ambulance arrived ,and immediately put an IV in while Transporting her to Beth Israel Plymouth. She is doing better. No thanks to Bay Path. Nursing homes need better standards of care, and state regulation.

There are a lot of positive things to say about the experience my mother had at Brookdale over the…read more3 1/2 years she lived there. The folks who provide support and assistance were amazing, especially Filomena Lawless and Steve Murphy. Filomena offers such kindness to both residents and their families, and for that I am forever grateful. Steve was a text away, offering quick responses and helping us find who best to speak to in a few cases. The care staff in Assisted Living were incredibly helpful, especially Darlene and Mom's favorite caregiver, Bob, and kept a close eye on Mom's health, even picking up on health issues she hid from us. Mom made a wonderful friend and cribbage companion during her time there, a late in life relationship whose loss was particularly difficult for her. When she had problems with her room, both in independent and assisted living, the staff responded quickly and they were easy to interact with and very friendly. Joe, the man who provides transport, was always ready with a friendly joke and appropriate teasing and always brought a smile to Mom's face. He also brought her several cards after she was out of the buidling for a health issue. The front desk staff were helpful. So why only three stars? Mom was never very happy about the overall food quality on a day to day basis. Given the rental cost and the fact that that cost increased every year, we would have been happy to pay the increase if there were tangible improvements. During the time she lived there, whenever I would talk to local folks about Brookdale, especially people who had family there, the food quality seemed to be a common theme. The biggest complaint I have came at the end of her stay. At that point, you know that despite the friendliness and care of so many people, ultimately this is a business designed to make money and answer to a board of directors. Mom had to enter a hospital and then a rehab facility and we were hopeful for a time she would be able to return to her apartment. Once it was clear we needed to vacate her apartment, we began the process of recovering rent and assisted living care costs that had been automatically withdrawn from her checking account, per Brookdale's policy. At that point, she was in a rehab facility that was no longer covered by insurance, so she was in need of those funds, amounting to thousands of dollars. Each time we attempted to get an answer about the timeline, we received a different answer about how the process worked and when we would receive her refund. When we tried face to face meetings to that end, the director became testy. It took a full two months after she was completely moved out of Brookdale to finally have the funds in our hands. Bottom line: there are a lot of positive things about this facility, but beware it is a corporation - slow to change and respond.

My parents have lived at Brookdale since September 2019, first in Independent Living, then in…read moreAssisted Living. They love the food, they've made some new friends and they've been well taken care of. Covid has meant some adjustments but things are mostly back to normal now that everyone has been vaccinated. I recommend it as a safe and enjoyable place for your parents to live.

Facility was nice enough. No communication with family despite someone being there every day…read more Everyone was nice enough but you never saw the same person twice so questions went unanswered, information not passed on to others, services offered and agreed to during intake were not done. BTW, the food served looks NOTHING like pictures on their website. Refined cuisine, are you kidding?

Poor care, lack of experience, no bedside manner, ignores medical emergencies. Doctor only appeared…read moreon first day of admission. CNA's lack experience. Wrapped amputated leg in a pillow case instead of ace bandage as prescribed. Insulin doses not followed. Four CNA's got patient stuck in bathroom. No use of gait belts. Patient had catheter and was constantly being pulled up by pants and disposable underwear to transport him into bed or wheelchair. Had UTI and they kept removing and putting in catheter over and over. Worst experience. Patient ended up with UTI. Patient was in distress and almost died 3 times because complications from amputation and massive blood clot lodged in lung and pressed on right side of heart. DO NOT EVER BRING YOUR LOVED ONE TO THIS FACILITY.

At first glance, this facility looks good both inside and out. However, if you wish to place your…read moreloved one there, be prepared for what comes next. When you submit your application, they proceed to do a deep dive into your entire financial history. You had better be rich (or close to it) because they want verification you have the means to cover the cost of caring for your loved one for a minimum of 3 years! If you don't, then don't bother applying to this place. The facility managing staff came across as caring more about money than people.

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Very unprofessional. They are short of staffs. You submitted application and they text you back…read morewithout even tell you their name. Asked for several times and they just ignored it. Just want to know what you looking and so on. I rather bring my years of Nurse Managing experience else where. I am a great nurse with load of experience under my belt. I am looking for a good place to work that close to home but it seems kind of hard with this kind of unprofessional attitude.

I have worked for Wingate HealthCare For 5 plus years…read morenow,and I love it,my coworkers are friendly caring and always making the shift go a little easier.The floor I work on is busy and it doesn't stop which is great and the patient to staff ratio is very decent.If I had a sick family member or friend,I'd recommend it here.

My father entered the GI four years ago in TCU. He remained in as a resident until his passing this…read moreweek. During the course of these four years my children and I have spent a lot of time inside of this facility. I've gotten to know both the staff and residents alike. I am so grateful for the loving care that my father received here during the past four years. The staff is compassionate, attentive, and very quick to respond. They are friends with the residents and treat them as family. The Administrative staff has gone out of their way, above and beyond, to ensure sure that both Dad and family were all as comfortable as possible during this difficult time of transition. Thank you to the Homestead team for all of your hard work, kind words and support. We appreciate you. The Soucisse-Braun family

I was in the Transitional Care Unit in 2019 and 2022. The experiences were mixed. The business…read moremanager and some of the therapists and therapy assistants were prompt, responsive, and helpful. Others were not -- particularly one therapy assistant who hardly responded to my asking her to lower her voice and focus on therapy rather than her own histrionics. Additionally, the therapy room was devoid of much standard equipment The bathroom that was next to my bed was generally filthy with spilled urine that was not cleaned. I advise anyone who needs PT or OT treatment in a skilled care facility to seek other accommodations.