The selection was great but one of the staff members was publicly commenting rude things about each…read moreof the customers calling in that day. Some things like "uhhh she asks so many stupid questions" and a lot of other comments out of annoyance that were not whispered but projected. She seemed visibly annoyed the entire time and the time before on my last visit. However the other staff member was quite nice and welcoming and actually helped me around the store. That being said I hope customer service improves.

exceptional customer service! staff went above and beyond to help me when i was in a hurry. they…read moreunderstood what i wanted were able to pull open options based on what i was looking for efficiently. thank you!!!

There is a reason why this store has such good reviews. The staff is kind, friendly, and welcoming…read more They took time to explain the difference between jazz shoes, and they helped with color matching a pair of tights for my daughter. It was 100% worth the drive from Martinez. We will only be going to A1 for dance supplies from now on.

It's so great to have a dance supply/outfit store in Castro Valley. We've gotten tap and ballet…read moreshoes for our kid here and the staff is always nice and accommodating.

5 stars for The Pointe Shoppe with Ms. Josephine…read more We had an in-person appointment with Ms. Josephine and it was fantastic. You can tell immediately how busy she is -- working woman, mom, wife -- yet she gives you 100% focus during your fitting. Josephine comes from a generation of Pointe' Shoe Fitters; she is Grace's daughter from Dancer's Choice in Orange County. Josephine runs her own successful shop in Santa Ana and became the first, well-known Pointe Shoe Fitter, turned social media success celebrity! It's a whole family of pointe shoe fitters. You've probably seen her weekly YouTube videos on pointe shoe news -- she really knows her niche. Location: The Pointe Shoppe is in downtown San Francisco, 2-3 blocks from San Francisco Ballet. Easy walk. Parking is surprisingly simple with meters, and it's not in a crowded area. Fitting: Appointments with Josephine are 15 minutes for $80. Pro tip: Start with their monthly membership. You get a discount and custom-fit shoes shipped to your home monthly based on your needs. Experience: Josephine is exactly like she is on YouTube -- focused on you, the dancer. But come prepared. Know your issues: "my left foot sickles and feels tighter than my right." Bring old shoes and toe pads. Let her know what your teachers want for "the look." She's incredible, but she's not a mind reader and she isn't the one dancing in the shoes daily. Overall, you're in excellent hands. Highly recommend for any serious dancers.

I took my daughter for her first pointe shoe fitting in the San Francisco location with Elseana…read moreyesterday. We had a great experience! Elseana was very friendly and welcoming when we first arrived. She took her time to examine the fit of different pointe shoes on my daughter's foot to make sure it was comfortable. She also took her time to explain how to maintain the pointe shoe, how to use the extra inserts/covers needed to protect her toes, when it would be time to replace them, etc. They also sell the sewing kit and straps for the pointe shoe. They also sell stockings and regular ballet shoes. Thanks Elseana for a wonderful experience for my daughter's first Pointe shoe fitting! Tip: Set aside extra time to find parking because it's only street parking available.

I am so fed up with the Pointe shop and came to yelp to give them a negative review but instead…read moredecided to positively review the places I like, like Dancer Dejour. I was surprised to see the low rating for Dancer Dejour but like someone else said, it looks like all the negative reviews are for a previous owner which brought down its rating. I'm glad to talk about the new owner. She is available by text and when I needed pointe shoes ASAP (same day) when all other stores were sold out, she was there for me, thank God! It's Nutcracker season and we need these shoes. Her prices are also comparable to online stores if you pay cash which is amazing. Thank you so much Dancer Dejour!

My daughter and I looked up dance supply stores on the SF Peninsula when the place closest to our…read morehome was closed on Mondays. The owner was friendly & helpful on the phone. When we arrived we were pleasantly surprised at the large selection of dance shoes & clothing. My daughter chose 2 pairs of half soles-a canvas pair & a leather pair, as well as a bra with interchangeable clear or nude straps for her recital costumes. I was surprised when she told us the total. Our usual store has higher prices. Even though this store is further from home for us, my daughter & I decided this is our new dance store. It'a in a beautifui neighborhood, in a little strip mall with cute restaurants and a market. The owner was super patient and really helpful assisting her with brand info for picking the best fit for both the shoes and the bra. We will definitely be back.

We've had such wonderful experiences at Bay Area Dancewear! I've taken my daughter twice now to…read morepurchase dance shoes and apparel, and both visits have been warm and welcoming. The owner is incredibly helpful and takes the time to make sure the shoes fit properly, which is so much better than the guesswork that comes with ordering online. She's also very responsive to texts when I have questions about inventory or pricing, which makes it easy to know what's available before making the trip. It's so nice to have a local dance shop where you get knowledgeable, personal service. We'll definitely be back!

Long-live local, small businesses and real customer service! Booked an appointment to purchase…read moredance footwear. Jacqueline was incredibly patient, did measurements carefully, offered different sizes to try (and colors), suggested ways to test the shoes to see how they would feel in class, answered our many questions, and helped us make sure we left the store with exactly what we needed. I highly recommend visiting the store and spreading the word.

Kind staff and great service…read more Dance shoes are a hard find and I was able to call ahead to ask about some shoes. When I arrived, staff already set the shoes aside for me without my having to ask since I mentioned I would drop by. I was able to pickup a pair of leather dance shoes at a great price and was introduced to a few other options. I recommend this spot and would be back :)

Great service, super kind owner. Julia was very helpful. Great selection of dance shoes and…read moreleotards. We love a family business!

Great selection and service! This location is open…read more "We are Open! We're thrilled to announce that SF Dance Gear has acquired Contra Costa Dancewear, bringing our passion for dancewear to the East Bay. Our new Walnut Creek location at 675 Ygnacio Valley Rd, Ste B104, will be opening soon. We appreciate your patience as we work to ensure a smooth transition. Our team is dedicated to providing the same exceptional service and high-quality products you've come to expect. We can't wait to welcome you to our new store and embark on this exciting journey together. Stay tuned for updates on our opening date and special promotions. In the meantime, feel free to visit our San Francisco location at 551 Hayes St. For more information, visit our website at sfdancegear.com. You can start shopping now at sfdancegear.com If you have any questions please email our team info@sfdancegear.com Thank you for being a valued part of our dance community. Warm regards, The SF Dance Gear Team"

no idea what's going on with the studio. i dropped by today May 30th, and it appears that nobody…read morehas been in the studio for quite some time as there is a pile of mail on the floor and the sign on the door says that the store will reopen early may. the hours on yelp/google/the studio itself do not align at all either.i hope the studio does reopen as it was a great place to try on shoes and get appropriately fitted.

I can appreciate that my local neighborhood has a dance studio so close to my home in Cordelia! We…read morehave been coming here for 2 years. Through that time the staff has been amazing. Madi has worked with multiple instructors and we appreciate each and every one of them. They each have unique way of working with the dancers and they are passionate about what they do. They are all incredibly talented including The competition teams. They offer summer and spring camps. They also offer weeks to tryout multiple styles of dance and get an opportunity to see what your kid likes! We have done Hip Hop and are currently in Acro Techniques and Musical Theatre. This studio has personally built confidence, strength, balance, character, speed and even social skills and etiquette in my daughter .

At first they were very prompt with emails. My daughter was extremely excited to trial her first…read morehip hop class. I rearranged my schedule to drive from vacaville to Fairfield.... Took me an hour round trip. I showed up at 945 with class 10-1045. No one every showed up. Multiple families waiting outside. Then an obviously enrolled family came up saying I just got a text today has been cancelled. No emails text or phone call notifying us. No professionalism. Very inconsiderate of people's time. I was beyond frustrated & usually I'm very flexible when things happen. I emailed them letting them know what happened & still no reply. Unbelievable.