Meh. Selection is okay, I saw a cute handbag that I would have bought except that the saleswoman kept following me around very closely. I'd walk 15 feet in one direction, and she'd be 5 feet away. This happened three times. WTF? I'd just shopped in Mara across the street and did not get that sort of treatment. She greeted me when I entered, but never did ask me if I needed help. It's stores like this that make me return to online shopping where I can browse without some saleslady giving me the side-eye and an unfriendly vibe. Weird. read more

Excellent, owner Ginger is very professional & helpful as are her staff. Reasonable prices. Classy establishment. Thank you

This is actually for the Petaluma location, same owners. I have to agree one thing with the other post, bad pricing. Especially for this economy. I have tried this place several times, but I have a hard time buying a T for $50 when there are so many other options near by. 2 stars are for the nice clothing, that is it. The other big issue I have about this place is their hours - closed Sunday (Odd) open Monday (odd) but ok. However I have been there at 5:30 on a Tues and went there - closed! Even though it says 6:00pm. I tried one more time Thu just after 5:00 (you know when people get off work) - closed! Wow, she must be doing very well to be open 11-5ish. I will never try again, Oh La La, Sorella, Starstruck and many more in downtown get my business. Oh, to the owner (doubt you read this) each time I spent $100+ for my wife when you were closed!! Good luck read more

I and my teenaged daughter (who has amazing taste in my opinion) have shopped here several time. I have told my kids to tell my husband that if he needed a gift for me that I would love anything in the store. The quality and taste of the clothes and jewelry is impeccable. We had an issue with an item that my daughter at purchased earlier in the year and when we went to speak to the owner, she handled everything with understanding and generosity. What a breath of fresh air. I feel very good about being a loyal customer here. read more

I Love Accents! Ginger brings in such unique & beautiful styles! The only hard part is trying to decide which items to buy because I want everything!!!! Great go to store if you need a gift as they have wonderful jewelry as well!!!! read more

Accents gave excellent personal service in helping to find matching earrings for my Cherry Jade necklace! Not an easy task. Also a somewhat unknown jewel, Joan Stone who repairs Jewelry, is a delight and really knows her gems, she has been saving my broken pieces for over 10 years. There most Saturday's from 10:00 to 2:00. read more

Such a cute little boutique! The woman working was very sweet. Found some great sweaters and leggings and the cutest pair of earrings to match! Great sale going on and prices are very reasonable for such high quality. Can't wait to go back and support this business! read more

I really like Accents. The clothing are comfortable, excellent quality, and fit a mature figure without sacrificing style. I love everything I purchased here. It is expensive, but that's like any boutique, and I keep an eye on the sale rack, then it's a great deal. But if I need something nicer to wear, this is my go to store. Great job Ginger! read more

Just got the cutest dress in the store, and on sale! Lucky me. Nice, unique jewelry and handbags. Convenient location with easy parking in downtown Novato. A good place for a last minute gift. I like this place. read more

It is important for me to start off this review by stating that I am not a shopper. For me, that is why Accents is so great! When I need a gift, I don't want to go to a dozen stores to find something my wife will like. Everything I have bought there has been well recieved. Whenever I have to buy a gift for my wife, I go to Accents. They have great stuff and their staff is very helpful and friendly. I'm all about "one stop shopping". Thanks Accents! You've made me the "hero" of the day more than once! read more

I bought a sweater and a tank top. A bit pricey but I don't mind when the quality is good. However, when I got it home I noticed the seam was coming apart on the sweater. So I returned it with the receipt within 7 days and with the tags still on. I was told they don't do refunds and would only give me a store credit. I can understand if I had just changed my mind but this was not the case. I was told I would have to call the owner. So I asked for the phone # to call and was given the store # and the clerk said if I called I would just get her so no need to call. ??? So I asked for an email address for the owner and sent an email. It has been 3 weeks and no response. I left a voicemail at the store # for a call back from the owner and no one has called. Small businesses always encourage us to shop from them yet one advantage of a larger company is they give refunds if there is something wrong with their merchandise. I am very disappointed in Accents as I have shopped there many times over the years and am very surprised at this lack of caring for their customers. read more

I really enjoy shopping here. Lots of cute/comfy clothing options. I wish we had more places like this in Novato.

I like this store very much-- I like the clothes, but I LOVE the handbags. This is my new go to spot for handbags or for gifts. I am on their email list and receive alerts for sales. I just bought a new gorgeous bag from them on sale and I couldn't be happier with it. read more

I needed an outfit for an unexpected dinner. I'm traveling and had nothing but very casual clothes. I stopped in the store to find something for the evening. I showed interest in one sweater and the salesperson looked for that specific item in my size and didn't find it, so she went back to talk to the other salesperson to continue their discussion about someone passing a test and it seemed that I was an interruption. So, I looked through the store for 5 minutes and knowing I wasn't going to get any service, I left. I went across the street to Alice Becker, where I received amazing service. Not only did I find an outfit for dinner, but $600 of beautiful clothes to take home with me. I will never go back into Accents -- service is terrible. read more

I can't believe I'm giving this store even 1 star; however, 0 star is not an option. I used to shop there frequently when the store was shared by Solarium. The owner of Accents is extremely rude and stuck up. Her prices are over the top on all her items (e.g. a thin cotton hooded top marked at $90?) I don't mind paying higher prices for things I like, but I don't put money in the pockets of rude owners. read more