I write this with great reluctance because Bella - Novato is a local business but I feel compelled…read moreafter my recent negative experiences there. Last summer I bought a top there from the company Velvet and asked to order another. The salesperson said I would hear back, and I never did. I ended up buying it online for $30 less. Recently I went to the store to buy a belt. The salesperson directed me to the cubbies around the store but wouldn't answer questions about available sizes. All she told me was the brand. Again, I went online to buy the belt at a lower price than I would have paid at the store. I will return to the store to browse for brands but will buy elsewhere until the customer service is comparable to the quality of the merchandise.

Wow. Super rude employee here. I'm not sure how they stay in business. I was just about to buy a…read morenumber of items when the employee announced, "we close at 6:00 today." It was 5:02. I replied, "it's 5:00," to which she replied, "we close at 5:00" as she stood by the door. No asking if I was still looking; no asking if she could help. The only reason I shop at this over priced shop (which has clothes one can get at the Village or even Marshalls!) is to "shop local." No more. I know the employees can't be getting paid much, but that terrible customer service is really bad for business.

Arrived in Cancun with a perfect color. Thank you. Made it way easier to be confident in my bathing…read moresuit.

From the moment you walk into this BEAUTIFUL boutique, you can feel the beach vibes. From the…read moreambiance and decor to the super cute sundresses and sexy, stylish and unique bathing suits. It's a one stop shop if you are looking for the perfect vacation outfits or Fall, Spring and Summer fashion. There's also really beautiful jewelry and accessories, sandals, beach bags, etc. Another major reason I love Beach Bungalow is for the airbrush spray tan. Vonelle, the owner, is a perfectionist when it comes to giving you a beautiful glow and perfect tan. I've been getting spray tanned here for the last ten plus years and I'm always complimented on my tan, however I'm quick to give credit to Vonelle. Don't hesitate to book a tan, she can tailor your color to match pretty much any skin tone. I can't express enough how much you will love this super cute and stylish boutique and your beautiful sun tan! And I absolutely love and adore Vonelle and her staff who are super knowledgeable in helping you find that perfect beach outfit!

Good quality for cheap price great to go for costume jewelry and headbands. Also nice for things…read morelike gift bags or little presents

A big shoutout to Tess for being great with my daughter and having great energy with children! My…read moredaughter's ear piercing went awry when the earing fell apart and the hole closed. When we showed to Tess, they were super understanding, helped in getting a new earring, and proceeded to comfort my daughter as she had to get the ear re-pierced. They even threw in a free squishy to help my daughter feel better (since she was a little weepy at this point). Thank you Tess!

Vanessa was the cashier who helped me with my transaction helped me price match. Very nice crew and…read morehelpful crew! Thank you again. Store was well organized

Can you guys pay more attention to what you're doing and not shoving your credit card quota down…read morepeople's throats when checking customers out? Left with 3 items still having sensors on them. I don't care to listen to the whole script of your credit card deal, but I do care about having to make a senseless trip to a store not close to me to take a sensor off when it should've been off when I PURCHASED THE ITEM.

Happy Earth Day 2026!…read more If you're a data driven person like me, you know or will look up the tons of clothing that are polluting the planet. Solution? Resell or donate the things you no longer find useful, no longer want, and/or no longer bring you joy. The beauty of being a stylish woman? Someone out there wants the things I don't. They really REALLY do. Create space in your wardrobe and jewelry box, get some cash in your bank account, it's all good. Reaching out to The RealReal to start your consignment has never been easier. Once you contact a representative, they can send someone to you home, send a truck to do a front door pickup, or email you a label to ship the items you want to sell. So convenient! Once they receive the items, you will receive notification. They will have their experts review the items authenticity, photograph them, and list them. You will get a link to watch your items as they launch and sell. The cash lands in the account of your choice. Your beautiful things are now someone elses beautiful things with renewed positive energy. It's all so very wonderful and you saved those things from clogging the landfills and littering the planet. It's a win win, my favorite!

I purchased what I believed were authentic Christian Louboutins from The RealReal, but the heel…read moreheight felt off too high. Since I had missed the return window, I listed them on Facebook Marketplace--only for the listing to be immediately flagged as fake. That raised a red flag, so I took the shoes to a well-respected designer consignment store in San Francisco. Their authentication expert pointed out three separate signs that the shoes were not genuine. So, not real real after all. When I took the shoes to The RealReal in Larkspur, I was directed to a text-based chat with a "specialist" who told me that because the return window had passed, there was nothing they could do. I'm now out over $400 for two pairs ( one with a broken heel that they said I should have come in right away about). Extremely disappointed. A company that claims to care about luxury and sustainability should at the very least stand behind the authenticity of what it sells. This experience makes me seriously question their values.

WHere has Sage and its wonderful owner gone. All of a sudden it is not there anymore. Grant St…read more will not be the same. Five stars!!!

One of my favorite places in Novato. I can always find a great gift for any friend or family member…read morehere for birthdays and holidays. They are great about packing delicate items for shipping. And usually have awesome pieces on sale. Worth a trip to downtown Novato!

Great service! Very helpful and knowledgeable! Had just what I needed. Thank you, Taggart!read more

It can be intimidating entering an auto shop and a young woman…read more The stigma around women and car knowledge runs deep and we aren't often given the space to receive the knowledge. I for one have a love for cars, but definitely need support when it comes to vehicle education and all that comes with it. Every employee at O'Reilly has been of incredible help. No one has ever batted an eye at a question, and always offers assistance with further inquires or needs. They always have what I need, and thanks to the employees, I have no discomfort or fear walking into a space that is outside of my normal day to day.

Both the Santa Rosa, location and Novato location have superior custom service... That's super…read moreimportant! The selection of Byrd houses, feeders, seed/food choices are phenomenal...more than I've ever seen in any bird supply store. They are about 20% more expensive than your average feed supply place, but the quality is unmatched. Highly recommended!

I like Wild Birds Unlimited. The owners are very nice, and so very helpful. I bought a lot of…read moredifferent feeders for my pole system from them and their feeds are always fresh so the birds gobble them up.

I've been a customer for almost two years and am never disappointed with the exceptional customer…read moreservice. Allison, Deb, Megan and all the rest of the staff are always happily greeting customers, and making sure the shipping experience is pleasant. My mom suffers from dementia and I brought her in a while back to shop for a bra. I was already feeling stressed because I don't like to shop, but Deb took such great care to help my mom. My sister has taken her in a few times for clothes and she feels very welcomed and like she's at a fancy department store, my mom really loves being doted on and pampered which is something all the ladies at Torrid do well. The dressing rooms have nice, sturdy benches, and fans too!!!

Came in to get a tank top and the ladies working there were friendly, helpful and so cheerful. I…read moreusually do not like to go shopping or look for clothes however the ladies in there made the experience quick and wonderful. Will be going back!

Anne Wade waited on me personally, first on the sidewalk, then took me inside to a dressing room…read morewith 2 items to try on. I was the only one inside. I made a purchase, an item I've been searching for on line and in person for years. Better yet, it was on sale for 1/3 the original price. If you are looking for lovely fashions and personal care, you won't find a better place.

What a wonderful store. The owner Anne is a wonderful lady and a great help. If you haven't been in…read morethere please go. Some beautiful things in there.