TL;DR: Avoid this team as much as possible - it's a total waste of time!…read more Context: I need a move-out cleaning and scheduled one for 11am 5/29. We have already moved out and are living at a new place 30 mins' drive away to the old place. On 5/29, the lady messaged me she cannot make it because her work took longer than expected and needs to postpone our appointment to 12:30pm-1pm. We drove to the old place (30 mins wasted) but didn't see her, and then she said she can come at 2:30pm. We asked her to come back at 3pm and she did come, but without all necessary tools. My hubby met her, she said she can only do it on 5/30 8am. My hubby said we'll confirm with her later today. Then I messaged her again around 7pm on 5/29 and she confirmed that she could come. On 5/30, we messaged her, called her, left her voice mails around 7:30am and there were no response at all. Because she had confirmed the day before she would come, my hubby still decided to drive to the old place just in case she didn't bring her phone with her. She didn't come again (another 30 mins wasted) ! Her explanation is that she only confirmed with me but not my husband. What an excuse!! She then said she could come at 12pm. Around 11:30am, we texted her, called her, again with no response again. But my kind hubby still assumed the lady could keep her word and went to our old place the 3rd time (another 30 mins) and of course she didn't come again. It's such a horrible experience! If you cannot come, don't promise and we'll go with other service providers. We need to turn in keys to the place on 5/30 and she has left us in a terrible situation as it's hard to find other providers last-minute. We are stupid enough to trust her words again and again. I would never hire her again.

First two visits were great, but the most recent was an insufficient cleaning. When I emailed and…read moresent pics to the company to complain and ask for a partial refund, and I was told the "stains" in the tub could not be removed... y'all, this is just typical buildup. I can understand the oversight from the cleaning team, but I will not be a returning customer based on this response from management.

I desperately needed someone to clean the carpets prior to moving into a new space, and I was lucky…read moreenough to know someone who already utilized InstaCleaner's services! They did an amazing job cleaning out god knows what the previous tenant did to the poor carpet. While at it, they helped me carry and disassemble an old bed frame from the top floor and separated the pieces and it's bajillion screws. I feel safer living and stepping foot into my new room thanks to InstaCleaners!! Since the previous tenant destroyed almost everything she touched, I am definitely passing InstaCleaner's services along to the homeowner because I might need them to turn the kitchen inside out and disinfect it before I can cook in it.

InstaCleaners was quick to respond through their advertising on Thumbtack. The owner, Franz, came…read moreout on the day scheduled and was able to give me a quote before he left. We had to quickly have a deep cleaning done in a brand new office space as we had relocated during the COVID quarantine restrictions. We wanted the returning staff to feel good returning to the workplace in a new, clean and sanitized workplace. The crew was sure to go over the more detailed issues I had shown Franz during our initial walk through. They properly used regulation sanitizing products to wipe down all surfaces. I would recommend InstaCleaners anytime for residential or commercial projects. Very professional and pleasant to communicate with, detailed oriented, and were true to honor the oral quote given.

My apartment is spotless, clean, and organized! A deep clean is exactly what I needed to start the…read moreNew Year. Paul is responsive and does a phenomenal job running his business. His team is friendly, efficient, and they did a great job in the kitchen, bathroom, and bedrooms. Overall, I am very happy with the services provided!

Well. I've been using them for like a year and a half now,…read moreand they are always pretty good. We have a large and messy house with some unusual accommodations and they have always happily rolled with them. Lately I've noticed the cleans have been slipping a little but didn't say anything. Stuff left uncleaned, parts missed. A couple months ago they broke my handmade, handpainted pottery kitchen butter bell (i'm an artist so this was kind of personal). I was miffed because it was broken but nobody said anything, management never contacted me, it was just thrown in the trash outside. I allowed myself to believe maybe there was a miscommunication. I told Paul about it and he apologized. I was very sad but I understand accidents happen, so I let it go gently and painstakingly made myself another butter bell. Today they broke that too, along with a handpainted salt shaker from a close friend. I don't know how they managed to break both pieces since they weren't even in the same area. I'm heartbroken and furious. Paul has offered to try and make it right but honestly like.... To keep breaking the same dang object. I don't understand and it seems like a sign that someone isn't respecting my property. Also like, they requested recently that I purchase cleaning rags and microfiber rags for the team to use and I happily did so, but they never actually used them throughout the last several cleans, despite me communicating to management multiple times where they were (placed in a very obvious spot for ease of use). So I'm annoyed about that as well, feeling like I made that purchase for no reason.

Amazingly professional. Was having a hard day and they worked around me while I worked from home…read more Top notch service. Thank you for making my house clean! It was a disaster.

We called this company up and we were surprised how courteous and prompt they were…read more Our home has 3 bedrooms and an added enclosed patio....and a dog. They really cleaned the house as if it was theirs. The cabinets, the dust around the contents of our cabinet display, the glass doors, and even the pottery we have. Thank you guys.....we had no complaints whatsoever. We did not expect the little details you guys paid attention to....we really appreciate your work and will see you again next time Darren. I hope we paid you enough, we know you went the extra mile doing more for us. Again, thank you Darren.

They provided a great service. We had two cleaners and were very efficient. I would highly…read morerecommend giving them a try. It was simple fast and easy service and they even brought their own supplies.

My landlord hired CRB Cleaning Services after my move out. I'm no neat freak but the apartment…read morewasn't in bad shape. It's an industrial space with concrete floors so it seems pretty straight forward. I was given a guestimate of $250. I was then sent an "invoice" for $400 stating 10 hours of extensive cleaning. That is literally all the invoice shows - "10 hours: $400.00". It's a studio, ya'll. I can't imagine having enough things to clean for 10 hours if you tried. I do however know the new/current tenant and was the one who recommended my [now] previous apartment - he went to check things out and informed me that there are cobwebs, some kind of gum on the floor, etc. Is this what 10 hours of cleaning looks like? Leaving it worse than it originally was? I'm not sure who I should be more concerned with - my landlord or CRB. I'll take aim at both for the time being. One star simply because I can't give zero.

I used CRB Cleaning services for a "Move Out" cleaning service of a three bedroom home in El…read moreSobrante! They did such a great job, I am getting my full security deposit back and I plan on hiring them for a bi-weekly cleaning of my new house! Thanks for the great service and GREAT JOB!

Showed up and while I was at the property during the cleanup they did what they were suppose to. As…read moresoon as I left they left the junk there! With no way to get rid of it. Came totally unprepared asking me for gloves to haul the junk! I called three times to have him pick up the stuff he left behind and he never showed up!!! Do NOT HIRE THIS PERSON!!!

Highly Recommend Junk Magicians! Lamar's customer service and responsiveness is professionalism at…read moreit's finest. Not only did Lamar give us a quote over the phone after sending over the pictures, but helped us lock in a time for the junk removal. When he arrived with his brother, in literally 10 minutes, he hauled away 3 mattresses, 2 sofas, and other junk. We pointed and the junk disappeared. Lamar was super friendly and honest. We had a little more junk than on the pictures, but Lamar was understanding, and we negotiated a fair price for the additional trash. I look forward to calling Junk Magicians when we do our yard work. Highly recommend Lamar and his brother for all junk removal.

Excelente trabajo, responsables y confiables 100 %…read morerecomendable !!! Personas bien trabajadoras!!!

Really appreciate Omar & his crew. We had a nasty mess of elephant grass in our backyard that was…read morereally stressing me out. The day we called,they came by& gave us an estimate. A day after that, they went to work, & removed the whole mess from the yard (and had to carry it through our garage because of no side yard, which is kind of a pain). Prices were reasonable. My only complaint is that we didn't have a time estimate the day of the removal, so it was a little harder to plan our day. But we really can't complain much when they were able to complete the job the day after we called.