Used this company for the first time due to RX and glasses issues from another provider I used for…read moreyears. New RX was much different than prior years. Informed of how to deal with right eye issue causing me vision problems. Just got new frame and lenses and WOW what an improvement, my vision issues were corrected first time! I strongly recommend this company!

From the owner: Hagerstown Management Corporation is a licensed brokerage firm from Maryland and Pennsylvania and a…read morefull service property management company located in the heart of Washington County, Maryland. We service Hagerstown, Williamsport, Boonsboro, Smithsburg, and the surrounding areas with a focus on residential property management and commercial leasing. Call us today for more information.

I was moving from Texas to West Virginia this week and needed to find a place asap so Marsha…read morereached out to me immediately showing me some options and immediately after selecting the house she made it happen for us. I got here today and I couldn't be happier! Very beautiful neighborhood and home and I got to meet her in person because she drove over to make sure we were happy and took care of everything!! Thanks you Marsha!! I will definitely be referring others!

Upon cancellation I was charged for repairs in the amount of $957.11 plus a 10% management…read moreoversight fee of $95.21. The repairs were horrendous. I had to hire a contractor to come in and fix what they did to get it show ready. I provided photos in the link below for others to get an idea of what to expect for maintenance. They charge $65 an hour for labor. With the repairs and oversight fee totals $1,047.32. And the repair cost was for wall patches, paint touch up, and clean up. Took 13 hours total. I cancelled my agreement with ECREG because their failure to complete repairs and market my home in a timely manner. Once you cancel your lease agreement expect to pay the annual admin fee, document retention fee of $99, and a 10% management fee for repairs. I got hit with 2 different 10% management fees for the touch-ups and re-key the front door which costed $150. There's also a tenant procurement fee of 100.00% of the first month's rent. They basically take a whole months rent for finding a new tenant on top of the monthly management fee they take out every month. I should have read the negative reviews before going with this company.

I was concerned about Valley Management's poor ratings (all years old), but was convinced to hire…read morethem by a strong recommendation for Jane Page, who joined the company in the last couple of years. She has been managing my property for two months now and I can only sing her praises. She has made contact with every tenant and set up reasonable dates to pick up rents, which has improved rent collection. She has focused on the pest control in a way that no one ever has. She keeps me informed and gets tasks done efficiently. Far better than my previous property manager. Highly recommend their services.

I gave them 1 star because I had to give something to leave the review. Valley Properties is a…read morehorrible, horrible, horrible company. Did not have them as a landlord but, they did do renovations on a property I purchased. Per the inspection, they were supposed to fix or repair my roof, they lied and said they did. They even sent me a picture of a resealed roof that was implied to be mine, which in time proved to be some one elses roof. I've reached out to the owner and he refuses to return my calls or respond to my text messages. How do crooks like this stay in business?

I am the owner of a small multi-family and live in the building. I fired Antietam Property…read moreManagement after they (1) lost my tenants checks and didn't tell me [the tenants say they still have not cashed them], (2) didn't file the lead paint paperwork. We only opted to file it ourselves after the deadline had passed. Someone has been driving by taking photos of the property, which made me just want to get everyone free and clear of my home. That concern was the catalyst to end our relationship with Antietam, but they were, by no means, doing a good job anyways. Antietam Property dragged their feet 2 months to give me a response to my "please everyone leave while we sort this photographer situation out" firing. Presumably, this was done in hopes that I'd rent out the unit under the table and they could get that "first months rent" money. I went to their office with checkbook in hand and asked what it would cost to make them go away. Rhonda said I had to talk to Eric and they refused to give me my keys back. Again... these are the keys to my own unit in my own building. I own the place. This isnt about money... its about keys and safety. I work from home in the building 100% and decided to use a unit as an office / backup kitchen and bath while my other unit is worked on. I have explained this and offered to write them a check for whatever it is they think it costs to go away as they were the property manager for the unit previously. It has been 2 months and they have refused to provide me a dollar sign. I understand I am breaking a contract, but that should be reparable by the contract terms (e.g. money settlement). The owner [Eric Ford] has a drug possession charge and violated his probation by having an unregistered firearm in 2014. https://www.fredericknewspost.com/news/crime_and_justice/arrest-log-for-dec/article_328348d3-0456-577d-9000-0d63a4e9322a.html He came to the property (while I was here) and didn't tell me. He peered in my car and my contractors truck. The way this was done was creepy. I was on-site while he was here and he made no attempt to contact me. I only know about it because of my contractor and neighbor's cameras. I have since re-keyed the place. I'm starting to think this is not about money; please be cautious with these guys. If you would like demonstrable proof of the event from above, please feel free to reply to this. I still haven't been given a dollar sign, but will add to this post when I get whatever the close-out value it (or if this gets escalated into something different). We are concerned citizens... people like this should not have access to other people's homes, which is why we are leaving this post. If it sounds crazy... I agree. In all my years owning rentals, I've never dealt with a situation this insane.

I highly recommend this property management. Very professional and easy to work with. They…read moreresponded to all questions and maintenance requests I had in a timely manner. I rented from them for 2 years and I would have stayed longer if I did not have to relocate out of town. Overall great people and management!!!

Professional Property Services has managed my rental property for 15 years. They have been…read moreexcellent and exceeded my expectations. They are very efficient and proactive in all aspects of management and have always provided me with the information and recommendations I need to make decisions. I no longer live in MD and have no worries about my property being managed well in my absence. Thank you, Angela and all the people, at PPS!

I have been working with Professional Property Services since 1993. I have always had a great…read morerelationship with all the staff. We work well together providing our customers with exceptional service. I recommend Angela with all of your needs for taking care of your property rentals. Sheila Ellis, AmeriClean Cleaning Specialists

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

If you are looking for a new apartment this place is NOT for you. This place is old old old and…read morefull of MOLD and BUGS. If that is not bad enough the landlady is rude and will enter your apartment when you are away looking through your stuff. Just ask anyone and they will tell you the same, ask any tennet. It has very limited parking and if you have a guest park on the property that manager will tow them. She is a nightmare for anyone to deal with, she tries to act friendly but you can see right through her. Don't even move in and keep looking the prices is not worth all the hell you will have to live with.

I have lived here for pretty close to 30 yrs. I Absolutely Love It Here !!!!! I've been here…read morethrough three different Managers in this amount of time and I have High Praise for them All , but our Newest Manager I'll go even Higher on Praise for her !!! She is By Far The BEST We've Ever Had !!! She is Very Friendly and Professional , since she's been here , she has made HUGH Improvements to these apartments without raising our rent . If you have a problem and call her ,it'll be fixed either now on the spot or within one day at the most . She is Very Efficient and wants to fix our place up . She is also Very Kind and Helpful . I am Very Grateful for her being here to run our place and I consider her to be a Great Friend also . While I respect her as the Manager , I also Respect her as a Friend as she is always willing to take a little time to talk to me or anyone else while we see her outside , she'll wave every time she see's you and she all around makes you feel comfortable to be around .And I think that Speaks Volumes for a Manager . Like I said earlier , I've been here for almost 30 yrs. and with our Newest Manager I plan on staying here for another 30 yrs !!!!!!!

So where do I start. My wife and I went to rent a property in the north end of Hagerstown when my…read moreson was first born. Alice Guy showed us this place on the second floor of a 2 unit property. It was nice enough. The day she showed us this place the other tenants wasn't around or more likely Alice told them to stay out of sight. Looked at the place and it was nice enough for the price. We went for it. We were all ready to move out of the west end and into a safe place for us to raise our son. We signed and got the key. So we decided to stop by the place and check it out and start a game plan for our move and where we would be putting things. Upon our arrival to the place the neighbors down stairs were apparently home now. Me trying to be a friendly neighbor waved and smiled trying to make a good first impression. Well we got met with the look that you would give a piece of chewed bubblegum you stepped on. Not friendly at all. Ok I let it go. Maybe they are having a bad day. Walked up the stairs and got met with a large pile of dog shit in front of the door. Maybe they didn't see the dog go up there and were rushing to get ready for work. Let it go. Scooted the doormat with the shit on it off to the side so we could walk into the apartment. Mind you we have our young son. These people saw we had him with us. We are about 5 minutes in the place and instantly transported into an extremely loud night club. The entire house was vibrating from the volume they were playing. Needless to say my son woke up and started crying. Now i'm pissed and feel like i was lied to witch i was. Alice Guy told me the people down stairs were very nice people and easy to get along with. We walked to the car and called Alice and got no answer. We drove to the office and turned the key in. we told the dumb ass working in the office we were met with hostility from the second we walked stepped out of our car and i could not take the place do to feeling it was unsafe for my family. I even let her keep the security deposit and first month's rent due to us signing the contract with her. I can not tell you how long it has been since I thought about that situation I avoided for my and my family's safety. Today, about 6 years later, I received a letter from a debt collector on the behalf of Alice Guy. she needs to be put out of business for her shady practices. If you know what is good for you you WILL NOT do business with her. To you Alice what goes around comes around. Your karma will come back to bite you in the ass and you will have no one to blame but yourself. You are the lowest scum on earth. You honestly put scum lords to shame.

Would not recommend Alice Guy to anyone. Save yourself the headache. She is rude, unprofessional,…read moreand last but not least condescending. Like I said, save yourself the headache.

I wish I had known about these Yelp reviews... I've owned rental property for over 30 years and…read morehave managed several of them by myself, some out of state, so I am no newbie. I also renovate homes, so I am not uneducated in the realm of home repair. This property, in a desirable waterfront area, was our family home which we renovated top to bottom. Many contractors who did work on the property were very complimentary and several people said we would have no trouble renting it out. I spoke to Linda, the owner, at length before I signed the contract. Little did I know that I should have been taking notes and had those notes verified and signed! One thing that Linda told me was that she and her spouse also run a handyman company that does repairs at a reasonable rate. When a very minor repair was needed just prior to putting the house on the rental market, CPM denied making the statement about the rate. If they tell such boldface lies, what else is in store? Inexplicably, they did not put the property on the market for FOUR months. After one month of finally being on the market, they recommended a rental reduction. I asked to wait and, lo and behold, a desirable tenant signed the lease. Since the property sat for so long, landscaping needed to be done before move-in. CPM got a quote for over $200. I shit a brick and called the landscaping company, who obviously had no idea what the scope of work was. When I explained what was needed, the cost was reduced to $80. So, don't expect this company to work for your interest. Pre-move-in cleaning was also outrageous (and mandatory) especially considering that I had it cleaned when I handed over the keys four months prior. Heather (in the office) has been sometimes helpful and patient but there are questions that I've routinely asked again and again with no answer. I cannot trust this company at all and am biding my time to make the switch to another property management company.

I highly would not recommend to rent to this property management. They provide poor service. The…read moreMaintenance Person does the bare minimum to repair household items, have to come to the property multiple times due to lack of knowledge. I had move in the property January 2022, the house was not professional clean, had trash in the closet, house was not painted had stains in the bathroom. Please read your lease agreement thoroughly. You are required to hire Chesapeake Property Management preferred Cleaning Company when it is time to move out of the property. The prices ranges from $200 and up. If you decide to move in one of Chesapeake Property Management, make sure you take pictures of the property prior to moving in and after. Document everything to ensure you are not liable for anything