Steve Betlem has visited my home in Webster twice. To advise…read moreon whether he advised that my A/C & Furnace should be replaced, as both are about 16 yrs. old. He said if they are working fine then wait it out. I then joined the "Advantage Services Club", whereby I get high priority for a service call; included in the fee is an annual tune-up of the system. "Peace of mind" working with the second largest Plumbing/Heating service in the ROC area. Second "no charge" home visit was to assess how I should increase the heat in the basement (for a guest room). Once again Steve offered several "work around" options that did not cost much. The service call in May will take care of the suggestions. No charge for expert advice; no pressure to buy anything. Do not confuse a new company who are trying to get customers with a look alike company name: Betlem Residential Heating. I don't like that approach.

They are not respectful of the customers time. I scheduled a routine maintenance service and chose…read morethe 12-4:00 time for the service. They showed up at 8:30 am. I scrambled thinking I made a mistake, and after they looked at my furnace for 10 minutes they said we can't do any maintenance because we need to replace parts A and B before we can even begin to do the yearly maintenance, and we will add on an additional service fee to as an additional insurance , good for one year in case we need to come back. This is the second time I have experienced this from this company. It's an extended warranty type scam. RUN don't walk away from this company. Complete and total fraud.

This company is great! Tim & Kim came out in 0°, snowy weather to fix my heating issue! Zero…read morediscomfort with them in my home, answered all my questions, incredibly great with the children (and their curiosity), and didnt leave without fixing the problem!!! They also let me know if I have any issues They will come back out to fix it (ive had zero issues). Highly recommended! Kim is very funny by the way! Definitely good conversation!

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

This is the place to go for propane tank certification, refilling, and replacement. I brought in…read morethree tanks. One was rusted through so I replaced it with a new one. I've never had such a nice tank. Before I would do the tank exchange at the big box store and leave with a rusty banged up product and endure poor service. This was very affordable. Another tank was old but just needed to be re-certified. They do that. Bottom line..It's a family owned business that takes care of their customers. Update: my 88-year-old father wanted to replace his furnace and add central air to his house. He asked me to call drum oil and propane. I presumed because their name has oil and propane in the title that they didn't do gas furnaces. Boy was I wrong. Our family is so happy with the service and the attention that Drum gave to my father. It's an old house, so it was a challenge. We received three quotes with different options within 48 hours. All were very reasonable. The installation took place shortly afterwards. I was impressed with the quick turnaround. I was even more impressed with the level of service. They were very patient with my father. They worked hard. And completed with superior workmanship. If you need a furnace or central air I would highly recommend Drum Oil and Propane.

Drum Oil has the best customer service! They are a local NY State business that have been in…read morebusiness for generations! Support your home town business. They are always very helpful when I call with questions. Their prices are great but their Customer Service is outstanding! Yeah you may find a cheaper furnace or cheaper propane but you will end up with no customer service . You will only wish you went with Drum Oil. I have been a customer for 15+ years and I plan on another 15+ years!

I recently had Corban Energy Solutions handle updating the duct work for my home, and I couldn't be…read morehappier with the job they did. From start to finish, they were professional, efficient, and thorough. The quality of their workmanship is evident in the improved performance of my furnace and how much nicer it looks in my basement. I highly recommend Corban Energy Solutions for all things heating and cooling. Thank you guys!!

From the owner: Licensed and insured Electrical and Mechanical Technicians. Serving the Western New York region and…read morebeyond. We offer a wide variety of services including but not limited to: Commercial, Residential, EV Chargers, Generators.