Great guy! Honest, reliable and friendly! We were in a pinch and Don helped us out right that same…read morenight.

Fast, thorough, found root cause of the problem with my sump pump. The initial repair of the dump…read morepump itself was affordable, but the extend piping repair was more than I budgeted for so I needed to get a few additional estimates.

Response to the business manager: Yes, we have the correct company. Thank you for checking out our…read moreother reviews. We just returned from a long awaited Florida vacation. Also, yes, Crowley has a five star rating from us for their work on our house in Rochester.

James thoughtfully and carefully solved our issue and explained what caused it. We have used Pride…read morePlumbing to handle a variety of deferred maintenance in our home since moving to Rochester 6 years ago. Every plumber has been excellent. Highly recommend.

I had an issue with my main water shut off in my basement and Ethan came to the house and replaced…read morethe faulty valve, he also stayed until the county water department came out to turn the water back on and make sure that all was working. Great job and fairly quick

AP plumbing responded very quickly to my call. I had a problem with my toilet on a Friday morning…read moreand I am elderly and disabled and asked for their service as soon as possible. They responded within 4 hours One of their representatives were at my door. My problem was fixed within an hour and I was very happy with the service. I noticed that they probably were a little pricier than I could have gotten if I had inquired around but I wanted it done I wanted it done right and I wanted it done right away and they provided all of that. After paying my bill I read up a little bit more on them and saw that they offered a senior discount. I called and without hesitation I was told they do offer a senior discount and they would be sending me a check. Within 5 days I received the check from them. Overall I would say I am very happy with them.

Dont do emergency calls…read more Have to call in the morning to make an appointment Then you shouldn't be in business then

The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

I've waited to do this because I had to calm down. I was having problems with my bathtub draining…read moreproperly and had already had it snaked out once, but when it seemed to clog again, I called NP. Two guys came over, spent a total of 15 minutes, used a power plunger & the drain cleared. Then they SAID they were going to reattach the overflow pipe before they left. They did not! They stick some useless black plastic thing in there and left. I ended up fixing the overflow myself! And for the 15 minutes, the use of a power plunger and NOT reattaching my overflow pipe, I was charged over $300.00. I won't call them again and I certainly won't recommend them to any of my friends or family.

From the owner: We are a family owned business operated by the owners. Our quality and craftsmanship is unmatched…read more We offer warranties on products we provide and install.

I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

They are great! Will and Patrick installed my new system in the blistering heat without complaint…read more They gave me good advice about it, and they charged exactly what they estimated. I will definitely hire them again!