I love the 2 kids who work at the front, they are always helpful and get me what I need. Love this…read morestore.

My husband ordered stuff for our daughter. This store was recommended through her team. He went…read moredown 2 days ago to see if it was ready and he could pick it up. They said no and the shipping fee was $15. Less than 12 hrs later we get an email that it is being shipped. It arrived today. The shipping label is USPS and shows the shipping fee was $8.50. I don't know what's going on but this is unacceptable. We will never shop here again, and will be notifying the team, and organization.

Firstly, this is quality gear. If you live in the state, I think you should support local stores…read morethat carry equipment like this, or you would have to order it online blindly. Also, it's good to be able to get gear when you need it. While in the store today, I heard the staff joking about flatus of some other customer. The staff concluded the person with flatus had serious health issues. It wasn't I who passed gas, but I was thinking that customer could still be in the store (a 2 story old house). They don't know how much business they just lost by insulting customers. I decided not to buy any gear here. As a spot check, I compared a Camelback that sells here for $150 to online prices. Online it was $90. Again, it is worth supporting local outfitters. In this case, the markups were too high & the service was lacking. I had been in the store for some time without being greeted or offered shopping assistance (came in to look at Hobie catamaran gear & possible gifts for a group of teenagers). The staff took time to discuss flatus, but didn't have time to say hello.

In preparing for a climbing expedition in Ecuador some items I had ordered online well in advance…read moredidn't arrive due to covid-related supply chain issues. I'm new to Little Rock and stopped by several local "outdoor stores" with no luck because they essentially only sell clothing. Luckily I found "Ozark Outdoor Supply" that actually stocks "gear." This store had everything I was needing plus knowledgeable staff that were fun to visit with while shopping. The expedition was successful on Cotopaxi and Chimborazo. I thank Ozark Outdoor for their help. I look forward to going back and getting the scoop on the local outdoor scene.

I had a really good service experience. I was in there just shopping for gloves for my seven year…read moreold. They did have a sale on most items going at this time. A 50% off on Columbia and I believe it was 20% on the other brand. I was directed to where the youth gloves were and they had them all separated by brand (north face, Columbia, etc) and how warm you needed them to be. I purchased a pair of gloves and found out when I got home they were too big. In the warmer gloves, there wasn't a huge selection of sizes. So I returned them to the store. They really didn't have what I was looking for (because of her size). I didn't really want the mittens but the gloves with the fingers. It's a small store and it looked like it had a good selection of different things but again I was only looking for gloves. Since I didn't see anything I was going to return the gloves for a refund but the lady at the counter told me to just try the mittens because there really aren't gloves my daughters size with the individual fingers and if I saw some somewhere else I could always return them. She wanted me to at least have something for hands rather nothing. So I went ahead and exchanged them but realized that in doing so I changed the brands of gloves I was exchanging for. Instead of charging me the difference for the gloves, she made it an even exchange which I thought was really nice of her. So although these gloves were not at the same sale price, I got them for the same price as the Columbia gloves that were 50% off. I would definitely return to shop because i really liked the service.

Had to get some coats for winter after moving up here from the South, this place seems like a high…read moreschool kid prep shop where you go to get all the mass produced latest fashion trend. There was a police officer at the door, really weird? Also about 5-7 staff members wandering around not asking us for help or anything. We were trying on multiple jackets looking for sizes, etc and not one person said can I help you find your size or anything. They were all under the age of 18 it seemed so that makes sense. The reason for the low stars? Who the heck in there right mind designed the inside layout of this place? You can not even walk without knocking a rack over or pushing coats off the shelf, they really need to re design the interior for better flow.

Absolutely will never shop here again. Was lied to, then mislead into buying a giftcard. Then when…read moreI tried to call either of my local stores all throughout the day. I kept getting hung up on. Rather than they actually pick it up, & say, "Academy Sports, how can I help?" I have only tried to call because the internet you have is full of lies. There's absolutely zero boxes of .40S&W ammo on your shelves at all. I looked myself yesterday. Only reason, I was trying to call either store. Is to see if either, actually have a single box or two in stock & on the shelves. In JHP, so I can actually purchase it. However, because I was lied to. Then hung up in so many times. I'm going to boycott buying anything else from you. Not that you care, but your employees need to learn good customer service, as well as not. Just straight up lying to a customer's face

I had previously purchased a yeti coffee mug on 5/2/25. I got home that night and found out the mug…read morehad a missing that opens and closes the lid. I took it back Sunday, 5/4/2025 to exchange it for a mug with all of its parts. The cashier could not do a straight out exchange for the exact same item. He insisted on charging me full price and did not give me my Veterans' discount. He said discount was only on the first mug which had missing pieces. I politely gave him several opportunities to make it right. He did not even have the critical thinking skills necessary to ask for a supervisor. He clipped me for $1.63. Just enough to make me shop elsewhere in the future.

My fiancé and I had an amazing experience at this shop. They had a large inventory of many…read moredifferent beautiful knives, handmade leather accessories, literature, wooden toys, and much more. The owner was very kind, patient, and attentive but not too pushy. He was willing to help fix my fiancé's knife that is sentimental to him. I also bought an awesome book with lots of useful information in it, I look forward to reading it. We really look forward to coming back! It's in a cute shopping center with lots of other small businesses that are worth checking out!

I took the knife sharpening class to learn how to sharpen my chef knife. The instructor/owner is…read morean excellent instructor! I feel confident now sharpening my knife. Also, I will be bringing my knives to him for sharpening.