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Fort Thompson Sporting Goods

3.7 (15 reviews)
Open 9:00 am - 5:00 pm

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12 years ago

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3 years ago

Huge variety of any sporting goods but the most stand offish customer service I've had.

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6 years ago

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Review Highlights - Fort Thompson Sporting Goods

Great place to shop for drake gear.

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Academy Sports + Outdoors

Academy Sports + Outdoors

1.8
(5 reviews)
0.4 mi
$$

We went to buy track suits today at Academy for my 85 year old father in a wheelchair…read more Limited inventory and a mixed bag of customer service. My father asked a 60+ year old woman with no makeup and a grown out diver flat top for help She turned her back on him an told me that she was too busy, her male counterpart was at lunch and she was behind in orders because of him. My father was embarrassed and belittled. There is a word for women who behave like that but it isn't used in mixed company outside of a Veterinarians office. As best of all, this woman is a store manager! I hope Grant actually sees this. We took the one suit we had picked out and went to Dillards. From when I was a little boy, Dillards and MM Cohn's were the department stores. Customer service and selection were always top drawer My dress suits came from Bauman's and everything else from those two establishments. After flying 1,200 miles I home I understand that selection will not be what it is in LA, NY or wherever my job sends me around the world. What I will not accept is poor , rude customer service. In this economy, ALIAH (spelling?) should be reminded by her manager that a job is a blessing and a customer with cash In hand is a luxury. So off we went to Dillards where I dropped a hefty sum buying him anything he needed or wanted. He deserves respect as a human being and to be responded to when addressed. It's just good cotillion quality manners. And I happen to love making him happy. So here we are at Dillards and guess what? They didn't have two items in his size. Without asking they sourced it from The Little Rock store and we are on our way to pick them up now. I keep a list of needs and wants and places to go to get them. Academy is no longer on that list. Go to Dillards. The prices are pretty competitive and they will treat you like a welcome customer for years. I know because I am one.

2nd bad experience with Academy Sports…read more First experience they charged me 3 times for one item. Eventually was refunded. Now I have had my order cancel for the second time! Warning do not shop online! They are a joke! Lost hrs of my time and $100s of dollars. Rogers Sporting goods is a way better option!

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Academy Sports + Outdoors
Academy Sports + Outdoors
Academy Sports + Outdoors

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Macks Prairie Wings

Macks Prairie Wings

1.9
(36 reviews)
41.6 mi
$$$

I am really not sure what has happened to this company, but it used to be a wonderful company and…read moreeasy to deal with. I ordered a case of shells, and a call. upon receiving my package, there was one box (9 boxes short of a case) and it was the completely wrong ammo, not what I ordered. The lady at customer service was very rude, arguing with me and telling me that I did get the correct shells, when I had them in my hand and had emailed her an image of what was received. they were not in fact the correct shells. She informed me that she didn't know when the rest of the shells would be shipped and they appeared to be out of stock (they were listed in stock on their online inventory) and after arguing with me about that, I told her I'd be glad to pay for the one box, but I wished to cancel the order. She told me it could take a while to process, which I do understand, and that she had set the refund in motion and to check back in two weeks is when I should expect to see it. Fast forward three weeks (left one extra week for good measure) and still no return. I call and inquire, I am told that there is no refund to be seen but after explaining everything, and seeing that there had been issues with the file, he set the return in motion. Fast forward 4 days, I see the refund come through, but for the value of the shells only, not the call. I politely inquire again, and and told that he can see where the call was returned, it not refunded so set the refund in motion. And now I am patiently waiting another 2-3 weeks (with business days only) to see a full refund from a completely botched order. I understand that we all make mistakes, but the way this was handled, the return not being set in motion initially, and then the initial phone call with the lady arguing with me telling me I did receive the correct item when it definitely was not the same box of shells I had ordered, really all just turned me off of MPW. I grew up ordering out of the catalogs as a young kid, and MPW catalogs inspired me to always want to hunt flooded timber green heads form a young age. Rest in peace to what used to be a good company, and thank you for the times it was good, but I think I am committed Roger's customer now. Save yourself the hassle, don't shop here.

Better communication on orders and be truthful about when and what has happened to orders. Basic…read morehonest customer service- don't tell people their order has shipped when it hasn't and at least after 4 attempts, call the customer back???

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Macks Prairie Wings
Macks Prairie Wings
Macks Prairie Wings

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Fort Thompson Sporting Goods - sportgoods - Updated July 2026

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