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    Bowlero Chicopee

    1.0 (1 review)
    Open 11:00 am - 11:00 pm
    Updated 2 weeks ago

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    Open Square - Studio space in western Massachusetts for artists, makers and other creators.

    Open Square

    (5 reviews)

    Mill 1 at Open Square was awful during our wedding planning. Covid hit after we had a signed…read morecontract and they wouldn't (or couldnt) follow through with their part of the contract. They would not give us our money back but instead wanted us to sign an addendum with all these new rules. Long story short, the courts had to order them to give us back our deposit.

    COVID-19 Wedding We…read morefell in love and booked this venue a year in advance. Due to COVID-19 restrictions put in place by The Governor Charlie Baker we were unable to hold our wedding as stated in the contract, a contract that we had paid in full. We had to forgo our wedding becuase of the Pandemic and ALL of our vendors except Mill 1 refunded us and were extremely gracious. The owner believed that he was not in breach of contract even though we paid for a space for 50+ guests, a dance floor, & a bar which due to COVID-19 he was unable to provide any of those things. its NO ONES fault that these restrictions were put in place it just comes down to being able to provide what was paid for. None of us would have thought a year ago that we would be "social distancing" and wearing face masks everywhere we go. The owner stopped replying to emails after we asked him straight up (so he would simple have to say YES, he can provide us with was was in the contract or NO, he cannot. ) We had to get our lawyer to reach out and inform the owner that he was in fact in breach of the contract & that further action will be taken if he continues to refuse to return our money. Of course the morning after our lawyer was in touch with him we got an email back from John. This time stating that we could have our wedding at Mill 1 BUT with only 25 people inside or with 100 people outside at another location outside the building of Mill 1 (which by the time our wedding date came around was no longer allowed in MA due to further restrictions put into place). But that is simply thats not what we paid for and were promised by our conrtact that we had signed and paid in full. We paid for the gorgeous building and the ambiance it provides. Not something out in the parking lot with less than half the guests we wanted. John would still not address the fact that we couldnt have a dance floor or a bar. He told our lawyer that he would give us half of our money back but only if we signed an NDA (non-disclosure act) so we couldnt inform the public on how he chooses to run his business no less how he chooses to treat consumers during a PANDEMIC. Our lawyer asked him for that in writing...we never got it. Spoke to our lawyer today (7/29/2020) and we have to formally sue the venue, John Aubin had no response to the letter our lawyer sent over on 7/21/2020. Today is 9/8/2020 and yesterday we finally recieved some kind of correspondance with the venue. We got an email from Regina (event coordinator) asking us if we would be using the space on 9/12/2020 for our wedding. Our attorney reached out to the venues owner John Aubin on 9/5/2020 to inform him that we would be continuing with our choice to not modify our wedding that we had paid in full for & that he could reach out at any time prior to discuss options but either way we would be continuing with legal action against Mill 1. We got no response from him. The email from Regina was fowarded by us to our attorney who kindly informed her of where we stood on the matter. Please note that Regina also mentioned that we needed to respond to her by 9/8/2021 (yes, she said 2021 obviously meaning 2020) so they decided to reach out at 1am, on a Holiday weekend, only 5 days prior to our original wedding date, and give us 1 day to respond, ONLY after the owner recieved notice that we would be persuing further legal action, coincidence? We dont think so either. Today is Monday, 9/14/2020 - our wedding was supposed to be a few days ago, no word from venue. Today is 12/30/2021- Yes, the end of 2021. We haven't heard a thing from John Aubin BUT we got an official court date today. We will see him in court January 26th 2022. Today is 1/26/2022 - Court was cancelled DUE TO COVID (ironic isn't it?) 4/13/2023 TWENTY TWENTY THREE- we've been to multiple court dates and John's tactics have works, we're exhausted new parents and we can't do it anymore ‍ anyways, a word of caution, stay away. We've spoken to SEVERAL other couples who have also had to sue the venue and WON (they got their money back thank goodness)

    The Gilded Lily - $171 of poorly arranged CHEAP lilies and roses.

    The Gilded Lily

    (7 reviews)

    $$$$

    This is what $171 bought me at The Guilded Lily. Horrible, Horrible!!! A few poorly arranged CHEAP…read morelilies and roses with some CHEAP greenery. I explicitly said that this was for an 80th bday and asked for something nice. I also asked if they could send a pic of the finished product and the said "No", I would have to ask someone at the party to send a pic. DECENT, REPUTABLE florists will send a pic if requested. Do not waste your money at The Guilded Lily Florist!!!!

    Stopped by the Gilded Lily for a little pick-me-up, as I recently moved to the area and was feeling…read morea little blue. I wanted to get some cut flowers to take home and arrange myself (I worked in my father's floral shop prior to moving to MA). I had shopped around at multiple grocery stores without finding cut flowers that matched the quality and price I was looking for. Everything was either of poor quality or way too expensive for the type of stems I was looking at. What I purchased: I bought (3) stems of pink lilies, (3) snapdragon stems and (5) alstromeria stems. The florist threw in some eucalyptus greens and other filler (I assume for free), wrapped it in decorative paper and plastic, then finished it off with a bow. Price: $34, including tax. This is slightly higher than what I was looking to pay for loose cut flowers, but the quality has proven worth it. I've had the flowers for about a week, and have had multiple lily blooms open. Staff: the florist/shop owner was very polite, great conversationalist. I did have to wait a few minutes until she got back because the woman who was working there did not know how to charge for and wrap the floral items. My only recommendation is to have someone present (during business hours) who can do simple loose cut bouquets (not even arrangements). Everyone was super polite and made me feel at home. As a note, getting into the parking lot can be a bit of a hassle as the cross-traffic never seems to stop. Overall, a great place for a bouquet of flowers, either for a special occasion or just a pick-me-up for the day.

    Swanson Meetings & Event Planning - 90th Birthday Celebration

    Swanson Meetings & Event Planning

    (1 review)

    I contacted Swanson Meetings & Event Planning and was very happy with my initial contact. Ms…read more Swanson helped me with the planning of my husbands surprise 60th birthday party at the Hilton Gardens. She coordinated everything from the venue which included guest rooms for our out of town friends and family. The food, which was delicious, down to the music and party favors. The things I didn't think of, she did. The decorations were done very tastefully and the party favors were a hit. People are still talking about the party to this day. It was wonderful!!! I was able to relax and enjoy myself along with my husband and guests.Since then I have referred others and they have been more than satisfied with their events as well.

    From the owner: I am an Event Planner (This is not a Facility), I specialize in Coordinating Corporate and…read moreAssociation or Civic and Private Events as well as Wedding Planning. We will find the right location/venue that will be perfect for your event. We are a full service meetings and events company. Contact us to make your special event a memorable experience. We do all types of meetings and special events. We also coordinate galas, seminars, Board of Director Meetings, Retreats and Conferences from 10 to 1000. We bring everything together so you can relax and enjoy your own event. We also work with, Non-Profit, Civic, Religious and those special Private Events, Anniversaries, Birthday Celebrations, Retirements and Wedding Coordination. We will take your vision and make it a memorable event, adding all the special touches, starting with finding the right venue/facility, we can design your programs, work with vendors for your decorations, centerpieces etc. and handle your registrations/invites for your business meeting or personal event. We also can negotiate to get you the best overnight accommodations, travel arrangements and more, while providing exceptional customer service. You are the expert in your field and we are the experts in the event planning business, call us to coordinator your next event so you can relax and enjoy your event. Your Meetings and Events will be Handled with the Grace of a Swan.

    MARX entertainment - Hartford Society Room

    MARX entertainment

    (14 reviews)

    Let me start by saying that Marx Entertainment provided both DJ services and Photo Booth services…read morefor our wedding. We were very unhappy with the DJ but happy with the Photo Booth set up and staff. My husband and I had DJ Craig for our wedding in September 2023. We had two meetings with him beforehand were we discussed how we would like the night to run. In addition to a list of "must-play" songs (something we were encouraged to complete), we discussed how we would like our table-dash, anniversary dance, alumni photo, and private dance to operate. We also noted on multiple occasions during both calls that we DID NOT want a lot of remixes. Unfortunately, we were disappointed with how DJ Craig managed all of these aspects except for the table dash and private dance. Here is where our issues lie: - Out of our 30 or so must play songs maybe half were played. - As laid out on the Marx Entertainment website we chose a "last song" for the dance floor. DJ Craig played the song we designated as our last song as a way to open the dance floor. - The first 30 minutes were exclusively remixes and bad ones at that. It got to the point where we said something to DJ Craig, and while the music did get better, he still continued to play remixes. Honestly, a Spotify playlist would have been better. - The anniversary dance was something DJ Craig suggested and we loved the idea. However, instead of doing what he had described to us where he starts calling people off the dance floor after some dancing and starting with short time increments, DJ Craig called for anyone married for less than 5 years to leave the dance floor after approximately 20 seconds. People hadn't even REACHED the dance floor to start dancing at that point, including the parents of the groom. Not to mention we are a young couple and that kicked more than half of the people off the dance floor in one sweep. - College alumni photo was announced at a very weird time and very rushed. Just felt awkward - We were immediately asked once the lights turned on to provide a positive video review for DJ Craig. This was extremely uncomfortable and we gave dishonest feedback during it. We would NOT recommend him. Like I said previously, the Photo Booth staff was excellent and we loved the book they made us. We also had no issues with booking or prior communication with Marx. While the set up and logistical execution of the event went well we didn't feel our opinions were considered at all in song selection and that the fun mini-events we had throughout the night went poorly

    We used MARX Entertainment for our wedding. They were easy going before the big day making sure…read morethey had all our speciality music. Day of they arrived ahead of time and set up both the ceremony area and reception area. they selected excellent music and our guests had a blast.

    Bowlero Chicopee - bowling - Updated May 2026

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