Box City in Pasadena is the place to go! My husband and I have specific needs for the dimensions of our boxes for shipping and we easily get whatever we need here. Customer service is incredible. Everyone is kind, attentive, helpful, and assisted us to find exactly what we were looking for. The prices are good as well. George, the manager, made us feel like valued customers. I would recommend them to anyone. read more

I recently placed an order on Amazon for a water system machine that had a high price tag. Initially, the employee was unable to locate my package. After some time, he finally found it and proceeded to scan it. Unfortunately, during the scanning process, he inadvertently dropped the package, causing it to fall off the counter. As a result, my machine has been damaged. The individual who dropped my package was a bald-headed man wearing glasses. I believe that his actions resulted in a significant inconvenience and damage to my order. I strongly advise against visiting this place, especially if you're picking up your Amazon order. read more

I'd like to give a big shoutout to George at Box City in Pasadena CA for his outstanding assistance in arranging to have tile shipped to a client in Pennsylvania. He was extremely kind and helpful, as was everyone at Box City. Thank you, George, for your exceptional kindness!!!!!!!!! Dawnette Hughes read more

A little pricey but I don't mind it as they are very reliable and all of their products are good.

Prices were different when I got to the counter than what they were marked on the floor. Guy apologized and gave me a discount that I can use next purchase. I went back to buy more boxes, and when I went to use my discount they said there isn't one, a total lie. The two people behind the counter seemed clueless and rude. I've never had any issues at the Pasadena shop, but this one is staffed by people who seem lost. read more

Love this place. Boxes of all sizes and packing material. For moving, gifts or storage. Great service.

I needed a box shipped FedX ground. I was assured it would go out on the 14th and it was promised to arrive at the destination on Feb 20. it never left the building!! I had to go to the store and retrieve the box after paying $128.00!! Never use Box City Pasadena to ship. Go directly to FedX or UPS or USPS. This bad business has caused horrid damage to my reason for shipping !! Do not trust this busines!! the oy thing they did was give me a refund WHICH I DESERVE but nothing else!!! Bad!!!! read more

I do have an update on Box City in Pasadena. I do not know what happened but it was for the better for sure. The place is now cleaned up and very organized. Now even though one person is still there that was very rude, but now they seem to be more professional and respectful. Whom I think is the new manager is very professional and courteous as a store should be. It no longer feels like a two bit operation. Koodles to whomever took over, thank you. Now if the prices could be lowered just a tad it would be perfect! read more

If you are ever in need of ANY kind of boxes, this is the place to go! They have moving boxes, wrapping paper, tape, everything! The staff is super friendly and knowledgeable and the prices are reasonable. read more

i went to the Pasadena location wanting to ship a letter-size package priority overnight to Arizona. they very firmly quoted me $243 to do so. it took me a minute to get my jaw off the floor. other options that they gave were equally horrid. i went down the street to another fedex ship site, per their suggestion, and got the task done for $58. Box City should not be considered a legit fedex ship site. talk about crooked! read more

I needed a heavy duty shipping box. I was greeted as soon as I entered and the friendly rep helped me narrow the options and then led me directly to what I needed. The prices are good. Will definitely be back read more

Box City - Boxes and boxes and boxes! - Packing Supplies Near Me - Pasadena, California

When I walk in, the guy so really nice and helpful! He helped me found all the different sized boxes I needed quickly. The prices of the boxes were fair. I would definitely recommend this place to my friends! read more

They are always so helpful and nice. Prices are very compatible to anywhere. I would highly recommend this place to anywhere else!

Great reliable local store for my small online business. I run a small online store RC's Kawaii Stop making plush doll bouquets and the bouquet wraps are basically delicate floral wraps. If I didn't have the proper box size, my bouquets can shift around and wrinkle and if they're too tight the bouquet can also get all bent and wrinkled. As a small business I can't afford to buy tons and tons of boxes online just yet and I don't want to order the wrong sizes from Amazon, so I'm very thankful to have found Box City. I come with a few measurements each time and the number of boxes I need. I usually just go straight to the guys that work there and they swiftly zip around the store grabbing me exactly what I need or something close to my measurements. It saves me a lot of time. I really like the mix n match discount as well. The more I buy the more discount I get. There's parking behind the shop as well as fairly easy street parking. Thanks guys! read more

If you ever need anything wrapped and packed perfectly, this is the place to go. Reasonable prices. They'll even ship it for you. They have dish boxes, specialty boxes, custom fit made boxes, and everything to cushion your valuables' ride. Great owners. Greater employees. Cannot tell you how much I've used this place for "just the right box" in the past 11 1/2 years. THANK YOU!! Stephen? My husband Gary will be there in the next hour or so for a Dish Box (Lenox) and a nice shipping box for family pics, memorabilia, and albums. Guarantee you he's going to need some help. I know you and you've got this. THANK YOU! read more

Recently I needed to ship out several smaller items and I didn't want to buy all these package items on Amazon or eBay because I don't need 25 or 50 cardboard boxes. This is where Box City comes into play. Not only does it sell bulk package items at a discount, you can actually buy just one cardboard box (obviously slightly more expensive if you just buy one - got a 5x5x5 box for $0.69). Free 2-day shipping for Amazon? Well how about just drive here and get all of supplies you need on the same day? The store has all sizes of cardboard box that you can imagine. You can also find biodegradable peanuts (a bag of small Styrofoam popcorn for $1.98), air bags, bubble mailers, tapes, foam pouches ($0.55 each), gift boxes, etc. The staff was very nice and helpful. This is truly a heaven for your last minute shipping needs! P.S. - There are a total of 7 Box City locations in SoCal. read more

Box City - Packing Supplies Near Me - Pasadena, California

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WOW! I just visited Box City. I go regularly for all my boxing, shipping, packing, and moving needs. They just did an amazing reset of the space and it is fantastic. Also a much needed redo of the staff. New sharp, helpful, super customer oriented team members helped me with everything I needed. They wore uniform polo shirts and were extremely knowledgeable. Before you would get a grunt greeting, maybe. Big shout out to Sako and Jordie. They were both amazing, and they double teamed me on answering questions. Funny thing, the reset now better showcases everything they offer. Stuff I thought was new was reg merchandise that I couldn't see because of the clutter. Now you get a clean, bright, fresh looking environment. It makes me want to come back. BTW, they have great gift boxes in all sizes, from tiny jewelry to big stuffed animal sizes and tissue. You won't find everything for gift wrapping but you will find a lot. Mostly packing and storage and shipping items. read more

went in to build a box to ship an assemblage sculpture. Talked with the boss and two workers about my needs, what I was boxing for shipping, shared a photo explaining what it was. Boss says they can do the job, will wrap and build container for shipping and will ship it for me too. Asked me to come back with the art. Which I do. When I get back to the shop with the sculpture, it was as if I had never been there. The guy working the counter couldn't figure out what we needed. He measured the art piece, grabbed a box and then proceeded to tell me that shipping was going to be expensive. I acknowledged this. I tell him that I am a professional and understand the expense of shipping art. He then asked if the art was fragile. It is. And then he refused to pack and ship my art insisting it was going to break. No discussion about how solid the piece was built. Nothing. A big waste of our time. (An hour to run back to the studio, get the piece and come back.) I could understand it if I was a jerk. I wasn't. I was treated like one, because a kid working the floor was overwhelmed with my project. And that's a shame. Guess I will use an art shipping company instead. They won't break the art. read more

What happened to this place. It use to be great. Currently, I'm not impressed. They don't sell individual envelopes or small plastic envelopes. I can't come to this place anymore because they are limited on inventory. Very disappointing. What happened to this place. read more

Lots of BOXES!... for all ur packing needs (and anything else u need to finish ur sending/moving project! The employees were also incredibly helpful, easy going, and knowledgeable. Thank u for ALL your help and excellent service. read more

I've been coming here for over 4 years for all my box needs. The have every kind of box, every size, and everything else you might need from bubble mailers, to packing materials and so on and so forth. Their prices are great, and much cheaper than buying any of these things from your local Staples or Office Depot. The staff is very helpful and friendly, and you'll be in and out pretty quick with everything you need. read more

Who knew such an extensive box store existed!! I needed a box for a pair of boots. I was afraid I'd have to buy an overly large box because of the bulky/awkward size, but Box City came to the rescue! They have HUNDREDS of box sizes (but not all are carried in store - you may need to order online) and I managed to find one that decently fit my shoes. They also have boxes for TVs and computers. Prices are okay - my box was ~$7. They also have basically anything else you could need to ship a package. If you need a weird size box, GO HERE. read more

I needed a large number of boxes. Box city popped up on Google. When I called the sales man was cheerful and helpful. For $3.60 a box I could get my needs met. When I got there I realized that box city is brown box heaven! They have everything a small business or moving family could need. Boxes in 50? Different sizes, bags, packing materials, foam, tape, you name it! The prices are reasonable and the staff was very helpful!! I have found my box Mecca! The store is a bit dark so My photos did not come out. But the next time you need business supplies or moving supplies this is your go to. read more

Lots of quality packing materials and low prices. Personnel are always helpful and willing to do the packing for you!

Visited the Pasadena location today and it appears they are making positive changes. The store is on its way to being more organized and less cluttered. I also noticed better lighting. Honestly just with those changes it looks more inviting. I can only assume that new management is also involved with these changes. I look forward to coming in again to see how customer service is when it is busy. I hope this review isn't premature and I can give more stars next time. read more

excellent service clean store good customer service Brian and Ramiro always go beyond to assist me read more

I have used the pasadena store for many years but this is probably the last time. The price shown online for the box I needed was $4.92. At the store on the shelf it was $6.52 and then I was charged $8.24. That's a big difference. On top of that I was charged for a box that I didn't buy. I didn't notice this until I got home. I'm not going to waste the gas to drive back. I just won't be a customer in the future. read more

I looked many websites and google for box prices. This is one of the cheapest box price you can find in la county. The person quoted was nice to tell each box one by one. read more

I was charged for the price of a bigger box today. Glad that I found out before I left. Last time I was charged for double the quantities of the boxes that I bought. I also found out when I paid. Are box city employees always trying to over charge customers?? And think they won't find out because everyone sucks at math?! Very dishonest business!! read more

Box city is a great place for boxes and shipping supplies. They always have boxes in every size that I need. If they run out they can order it for you. I also buy my tape here! Parking is pretty bad sometimes. There is parking in front of the store or on the side street. read more

If you ever have to come here make sure Jose does not answer the phone he doesn't understand how measurements work and he might make you drive a hour for no reason. Then when you call him out on his Miranda he will get in your face and ask you " well what do you want me to do " like the toughest guy on the block. I would hate to hire Jose and have that type of energy at my workplace. read more

This place has been a lifesaver for me and millions of others! I'm glad they're in business and I hope they stick around because they do a great deal of blessing to the community and those that need boxes! Not only do they have boxes but they got a bunch of other stuff that you need for your packing pleasures! Everybody I've dealt with has been cool and real nice. Don't be afraid don't be ashamed walk right on in and do your thing! read more

Rude employee. When I entered from the back, one of the young male employees was blocking the walkway since he was trying to tape up some boxes. I was in no rush so I wanted to let him finish and not interrupt him. I'm confident he saw me too but another employee told him that there was someone (me) waiting and that he should move. Instead of apologizing and whatnot, he starts saying "well he should have said something, geez. Don't just stand there." I was trying to be courteous and let him finish his job first but I guess that's just rude to him. Never coming back. read more

Helpful, knowledgeable staff that really know their stuff! Huge selection of packing and shipping supplies at competitive prices, many much lower than you'd find at a Staples, Office Depot or even Target. Boxes of every imaginable size, from the tiniest jewelry box to the largest wardrobe shipper. Great prices on individual bubble and poly mailers. They even offer returns on boxes you don't end up using. There are a few parking spots in the rear (enter off Chester Ave.) as well as street parking in front. read more

Box City - Packing Supplies Near Me - Pasadena, California

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Great personnel. Great location. reasonable prices. Solid business. Best: there when you need them.

soooo helpful in choosing the right boxes for moving multiple large items. loaded my truck and were very accommodating. i've been there a bunch and should have written a review long ago, they are always super helpful. Jad was new and already had tons of knowledge. i'm super grateful for their awesome help with a very difficult project. read more

Shout out to Arturo for helping me with my Tetris style shipping project!!! Came in yesterday to get help to identify numerous box sizes for consolidated gift shipping to Japan. Giving only dimensions, he knew how to handle it. I was in and out in 15 minutes! They have everything here including jewelry boxes (for all you Etsy folks!), poly bags, etc. One stop shop! Thank you!! read more

They had exactly what I needed and were very helpful. They had so many types of boxes and shipping supplies.

If you're looking for wholesale packaging nearby, box city is a quick fix! Pricing is competitive and the people working are helpful and knowledgeable about their inventory. Parking is right in front and they helped me bring everything to the car. read more

So. Many. Boxes. I just popped in for a few boxes for some misshaped/awkward shaped items that don't fit in conventional sized ones and some boxes designed specifically for glasses (with the padding) and I wish I had more weird things just to explore more! The prices seemed just fine (though, I didn't do any shopping around to compare) and the staff was helpful and didn't let me walk out paying more/with more than I needed. They also have slip covers for couches and mattresses. read more