They have every size box you could need along with all the supplies. They have a rewards program so you can also earn discounts towards future purchases. The staff is incredibly helpful. read more

Everyone's super helpful and they carry just about any box size you need. The prices are good.

I don't go too often but anytime that I've ever needed anything. They are my first choice Always a great selection and employee always has time to help . read more

I have been trying to locate a box to mail my mini treadmill back to the company and because it's a specific size 37.1x 22 .4 x 6.7 I needed a box to match my needs for this 51 lbs mini treadmill and UPS, Home Depot did not have boxes this side. I called here and was assisted by a male who worked last night over the phone. He asked me to send picture and measures of my treadmill to their email address and he assisted me and encouraged me. Whoever worked last night 12/6/24 before closing was a great man! Today, I went to the store and worked with Hernando! Hernando helped me find a box that was 37 inches long 24inches wide and 4 inches in height. It was not a perfect fit but somehow my treadmill fit perfectly. Yes, I had to stuff it a bit but I was happy I got it inside, taped it up and now it's ready for UPS to pick up. Sometimes your box may not be perfect fit but if you have more inches on one side it will leave wiggle room for the shorter side. Let that be factual and words of wisdom as a metaphor! Thanks Hernando read more

Box City in Van Nuys did an amazing job securely packing and safely shipping a very large framed painting to me in New York City. Marvin Ramirez the store manager could not have done a better job or been kinder or more professional. He sent me photos of similar job so I would know what it would entail before I came into the store. When my painting arrived, you could tell he had really put his heart into making sure it got to me in perfect condition. The shipping company he chose was very good. The price for labor and materials was very fair and the total cost was in line with the quote. Fed Ex and UPS could not have gotten this job done. read more

My first time at Box City, and I would be getting all of my boxes here from now. Shout out to Tony for helping me with a big package. He is very helpful and genuine. read more

Great customer service. Very polite and helpful employees. It is off an extremely busy street. Limited parking next to building. read more

Box City - Movers Near Me - Van Nuys, California

Not very helpful, I asked for scissors so I could cut a piece of tape. And they didn't even want to help me out with providing. Not very helpful. They want to start charging you for every little thing. Avoidthis location. read more

Had exactly what I needed and were super friendly. Lots of options to choose from. They had everything from large shipping boxes to small boxes for things like jewelry. Great customer service! read more

Showed up at 3:50 and they wouldn't let me in even though I came from another location that was short stocked. 10 minutes before close with customers walking out with stock. WTF?!? read more

Box City - Misleading business hours. - Movers Near Me - Van Nuys, California

Fernando has been amazing. He provided me with a remarkable customer service. He went above & beyond to make sure I get all I need & helped me to my car & offered top of a line service. I will be back for sure & will recommend this place to everyone. If it wasn't for him I wouldn't have e purchased all those boxes. Great Customer service is the key. I am super happy with this place read more

The service is outstanding and the choice is plentiful. Antonio was very helpful and patient to find me exactly what I needed and even offered to carry my boxes to my car. A+. Will definitely be back. read more

I ordered online and went to go pick up my boxes-they were cheaper than most online places and the quality of their boxes are really great! The gentleman at the store were so very nice and polite-they had my order ready and they were so very kind to me loaded up my car for me and I was on my way. I would highly recommend this store to anyone looking for good quality boxes, nice service at great prices! read more

I had an odd shaped gift that needed a box with obscure measurements. I went everywhere I could think of, all the usual and somewhat unusual spots you would shop for a box. Until my boyfriend had a revelation that he had driven by this store and was wondering if it had what I was looking for. And boy did it. This place is wonderful. It will have any shape or size box you need, I guarantee that for you! The employees were helpful and kind, but not that help was needed because the shop was so easy to find what I was looking for. Thank you Box City for having exactly what I needed, will never go anywhere else for boxes read more

I like that they have every size box imaginable along with all the necessary supplies for a parcel shipment or a whole relocation. It's pretty much self serve but the staff is helpful in guiding you to the items you may need. Prices are reasonable and they have plenty of locations. read more

Horrible customer service, I ask the lady some questions about the pricing and type of box that'll work for my item and she just hangs up. Thanks for nothing read more

Great service, boxes for any shipping needs and they charge a decent fee to package for you, will be returning to ship out more fragile items with them :) read more

omg I never write reviews because I try not to mess up people's business but I ordered a jacket from shop do to my house being under construction and the gate not work I sent the items here I came to pick the package up gave the tracking number from ups website and showed my id the little guy went to the back got my package came back and started talking to another guy without me present I walked over for my package and was asked why I sent it there i explained and was looked at and treated like a criminal because I am African American I was told ppl are doing fraud and I might be doing fraud this was the worse experience ever i did everything the instructions told me and was still treated like a criminal and almost had to fight for my package I will never go here again this is the problem in van nuys now Hispanic ppl treat black ppl like we don't belong last time i checked i was born here how am i the outsider? read more

My wife and I had a deadline to have the movers come out on such and such a day. We had to be finished packing 3 rooms of our stuff which included some pricey pottery from Honduras, Central America and our investment in lithographs. Each needed to be packed correctly, and mainly, we had to box 16 years of our belongings in the 3 rooms that we've accumulated. Many of the items we had to box needed to be "doubled-boxed", being extra fragile. We were going to Des Moines, Iowa. Now it is a fact that Box City has everything. We live where Box City is, in Los Angeles which is where we are and the city that we are about to leave to go to Iowa! After months of packing, I still have 30 boxes more to buy. To help me do this, I have had the conscientious help of Antonio who knows his stuff. He helped me pick a ton of boxes which had to be the correct size while at the same time, serve every other customer who walked in during what turned out to be Box City's busiest time of day. But that was not the end of it. I came back again for more boxes and Antonio's relative Fernando worked with my wife and me for 2 hours straight to buy more boxes that needed to be just the right size to fit more of our lithographs and fragile possessions. Antonio and Fernando worked with us tirelessly until 20 minutes after closing time! These guys are good! I highly recommend Box City and the employees there to get all of your packing supplies. Stephen Borisoff read more

It is the best place for boxes and moving. They are knowledgeable and very helpful prices are reasonable too

I'm pissed. About 2 weeks ago, having to travel by bus, I phoned ahead to confirm availability. I was told Sure we have that. They didn't. I took the bus to the Victory Bl store, where they were cheerful and helpful. That employee at the ShermanWay store, who seemed to hate his job, stole 3 or 4 hours of my busy day. From now on I'll just go the extra distance. read more

I went and got the box and I even gave him my. Dimensions of the box that I needed and he told me he was OK and I came and he wasn't the one I need it so I had to come all the way back from my house to there and get a bigger box now they only have a way bigger box but it wasn't even the right one either but I was able to use it next time have all your dimensions in length and width with you read more

Bad service. Very unfriendly and inattentive to customers' needs. If you can avoid this establishment please do. They make assumptions.

Fernando had great customer service skills and a great heart to help me put my boxes in my car and the other guero with the tattoos hooked me up on the price. read more

Great location had every type of boxes needed. Staff was helpful and try to answer my questions.

They had what I needed!! BUT, customer service is the worse. How do you ask someone do they need help, as you walk pass them. How about you stop for 1 minute and ask me if I need help!!!! read more

If you are going to FedEx ground ship then I totally recommend Box City! I only recently came here for the first time because the guys at FedEx gave me some crazy big box for my small art pieces due to the fact that they did not have smaller boxes in stock. The FedEx employee said they would only charge me for the small box ($18), but due to the dimension and weight of the box the total came out to $151. My face went ghost white, I told him, there's no way I am going to pay that, that's ludicrous. The FedEx employee, a hard working kind gentleman, recommended Box City to me. He wrapped my gift, didn't charge me, told me where to go, so I went. I wasn't sure what to expect at Box City, I never hear anyone talk about it, let alone see it driving by. So I bought my goods in and the guy measured it, found a box listed in the books and it came out to $6.88, but since it had to be customized I ended up paying $7.95 after tax, FedEx was trying to charge me $18 for a box that wasn't the right size and tried to charge me $151... So he boxed it up, I payed him and headed on out to FedEx Ship Center on Hayvenhurst and Schoenborn St. The guy weighed and measured my product, the cost ended up being $37.86 for ground shipping to Chicago, Il. Total ended up being under $50. Box City is FedEx certified, meaning they meet the criteria for FedEx. Moral of the story, goto Box City to get your goods boxed up and then goto FedEx. For express shipping FedEx provides free boxes so no need to goto box city. read more

I needed a box and Box City seemed like a solid choice. I was not disappointed. A huge selection of... you guessed it, boxes! Found what I needed, got some packing material, packed things there and was on my way. Cost me about $10 for a large'ish box and some poppy plastic. No complaints, the service was great. read more

Box City - Store front - Movers Near Me - Van Nuys, California

Been to Box City numerous times and they've always been helpful and friendly. You can find boxes of any size! It's box heaven! And when you've got your box packed, they'll even tape it up for you which is awesome but I'm always covered in bloody tape when I try and tape up a box myself! Couldn't recommend them enough. read more

Helped measure the thing I had to ship and located the right box in the maze of different sizes. In & out in 5 minutes.

I needed a certain mailer for a New product I am marketing. Fernando, one of the Mgrs. said he would look into it and call me back. He DID, within 5min.!!! I was able to place my order in time for the Holidays! Thank You, Fernando for the GREAT Customer Service!!! Brad S. read more

I had went for the first time a couple weeks ago to pick up packages from UPS that ended up not being able to deliver at my resident. UPS left a note to pick up at this location. I went into the store and two guys were only working. So ask one of them "can you guys help me if my package is here apparently this is the address UPS put for pick up" So the older guy tried to help and said give me "Tracking number" i said i think is on the notice. He said " No, it's not" i said ok let me see if they tried to email. I found my tracking number gave to him at the same time he is talking loud to his co worker about "we don't get paid to be looking for packages, i don't know why she put the service like that" well i got pretty upset. I didn't know how this service works when UPS drops off packages undelivered to nearby residents. So then the younger guy was like "here I'm able to help find packages". I said why is he all mad about? I just came in asking for help and locating my packages. Either way he look and packages not found. The older man was just plain rude in front of me and if he don't like working there or helping out Customer from UPS delivered packages then he should stop that service if don't get paid for it. Unfriendly staff for help there. I wouldn't even go there for no box or anything if don't have too. read more

Excellent place to get packing and moving materials. The staff and friendly and helpful and the prices are reasonable. read more

A nice location with very helpful staff. You just tell them what you are trying to pack, describe it and they direct you to what you need. I always end up with exactly what is needed and usefull. Keep it up read more

Box City - Movers Near Me - Van Nuys, California

Half of their items are overpriced but considering this is the only place to buy different sized boxes with friendly employees, I still give them my business. It cost me nearly $14 in materials to pack a 17" laptop computer as they didn't have a perfect fitting box. I had to buy one a few inches bigger and lots of bubble wrap and packing peanuts to fill in the extra space. I had no other choice but to purchase it here due to a lack of other box stores in the area. read more

I went to 2 different uhaul locations that didn't have large boxes and I was referred to this location. Employees were so nice and helpful and the prices were incredibly reasonable whenever you need boxes visit this location you will not regret it. read more

Every box you could ever imagine and in stock too. Friendly staff and helpful. Would come here over other places I've visited in a second.

I love this place. Always have the boxes and packing materials I need. I don't come often but when I do they are super friendly and get the job done quickly. read more

Melina is the Best Helper at Box City in Van Nuys she has the very good knowledge of sizes, packages/boxes, and supplies she does a great job gift wrapping Helping take boxes to my car and find the perfect box for my shipping needs They have the Best Prices in town for bubble wrap and Boxes as a bargain hunter They have great selection of Brown and white boxes and every size you want Great, friendly, and respectful staff Marvin the manager is a Great helper as well Thank you Box city read more

The staff at Box City at Sherman Way and Woodley Avenue are forthright, fair and friendly. It's great to shop at a store where the people are honest, helpful and hospitable. Box sizes you never thought of. read more