I saw Courtney today for full highlights (over black box dye) and my hair came out amazing!! She listened to what my goal was, and nailed it. I felt so at home in the salon, the area where they do the chemical services is like a cozy movie theater, and as someone who loves movies, I appreciated this environment. And the owner is such a sweet lady, unintentionally funny, helpful, and good at what she does! (: read more

Where to start -- 1.) my haircut took over two hours and 90 minutes of it was Courtney blow drying my hair? Like she had to rewet my hair with a spray bottle to blow dry it because the blow dry took so long because she wanted it pin straight and flat even though I told her before she started cutting that I don't like my naturally curly hair blown pin straight or hanging down in my face. I can appreciate quality takes time but... 2.) I asked to keep my length, layers in the back that started at the crown of my head and kept graduating down (lots of layers) and heavy curtain bangs with face framing layers in the front. Courtney took off four inches after we discussed how she didn't see any damage in my ends, one barely there layer in the back, no face framing, and less than a quarter inch of bangs on either side that are crooked. The left side skims my cheekbone. The right side "bang" goes under my chin. Should I have complained right then and there? Probably but then Courtney would have wanted another 2 hours and a chance to fix it and I wasn't letting her near my head again. So I paid (and like a well trained sucker tripped 30%) and went home to find another salon to fix the disaster tomorrow. I wish her well, maybe she can get better with experience and a good mentor that explains that it's about the haircut the client wants and not the haircut she wants to do but as it stands I'd feel guilty sending my worst childhood bully to this salon for a haircut with Courtney and that's saying something because I'm kinda low key petty Adding -- after leaving a review on google the salon responded (you can see in their google reviews) that basically it's not their fault, it's a me problem that they gave me a crooked haircut and they "wished me well". Not even an attempt to apologize, refund my money or make it right in any way. Apparently accountability is another service that Vie doesn't offer at her salon, along with professionalism, integrity and the ability to cut a straight set of bangs. read more

I saw Courtney today, and was super happy with the whole process! She was very nice and easy to talk to. I needed to find a place on the fly to get a hair cut and I'm glad I found this place! My hair feels amazing and it was great, quick service but quality! read more

Easily made an appointment for next day service ( cut and blow dry ) Vie was wonderful from the moment I walked in the door. She has a way about her that makes you feel relaxed and comfortable. She listened to what I was wanting and offered welcomed suggestions. Needs 10 *s read more

I am new to the area and finding a new hairstylist can be a bit overwhelming. I am so glad that I found Vie at box office hair. She was wonderful. She even came in 30 minutes before they open to accommodate my work schedule. My cut and highlights look amazing highly recommend read more

This is a fantastic salon! Now in a new location with a fresh, brand new interior. The stylists are super talented, and seem to spend a lot of time with education - keeping up with trends and new cuts. They're super friendly, perfectly clean, and the decorating is top notch. I've had cuts by a few stylists and none have ever disappointed, and I'm pretty picky about my hair. They may suggest a product, but they do NOT push and if you're not using a product they don't offer, they just relax. They do a scalp massage and hot towel when you get your hair washed, in a quiet, dimly lit and relaxing wash room. AWESOME! This is now my salon - I won't go anywhere else! read more

I've been going to this hair salon for four years as of this month, and I haven't considered visiting a hairstylist who is not Vie at any point during that time. My hairstylist from high school had started me on dying my hair a light, natural looking red color (natural hair color is ash brown). When my high school stylist moved away from Orlando, I never thought to ask her about my formula and instead visited many salons requesting them to match what was on my head already, but all of them failed and left me with terrible bright red roots that did not match the rest of my head. Vie is really good with coloring hair. She is always a very sweet person and I get the idea that she cares very much about my hair health. Unlike other stylists I've had my hair done by who really do not seem to care much and don't give very much input besides some small chit chat, Vie gives me her honest opinion and always has given great recommendations concerning ways to style my hair. She helped me repair my hair over time after I completely messed it up by using pink manic panic on my own very sensitive head, around when I began coming to the salon, and my hair is very nice and soft now. You should definitely give this salon a try, I HIGHLY recommend Vie for color. My husband, my best friend and her boyfriend have come here per my recommendation and also decided to keep coming back because the services are great! read more

Love this Salon! It's so cute inside. Martina is so friendly & I always leave satisfied. I have extremely curly hair & she does an amaaaazing job each time! read more

(32/100) I had a great experience at Box Office Hair in Winter Springs. Martina cut and styled my hair. Not only did I leave with lovely hair, but I sat in a Phantom of the Opera themed booth had a fun conversation during the process. I work in College Park and had seen the Edgewater location before, but had never made it over. I wanted to get a cut before I went on vacation a few weeks ago and went to Groupon to find a deal. I was happy to see Box Office Hair had a great offer, read some Yelp reviews, bought the groupon, and scheduled an appointment online for the College Park location. The bummer was when I got the call that the College Park location was closed and I would need to go to Winter Springs... Honestly, I just got my hair cut there and still can't tell you where Winter Springs is. Lol. Alas, it was a good deal, I was pressed for time, and had already scheduled the appointment. So I trekked out to Winter Park on a Wednesday afternoon around 5:00. The experience was good from beginning to end. It was pouring rain when I got there. The girl at the front desk got me some red wine while I cleaned up and put my shoes back on. She then gave me a tour of the salon, showing me all of the products used and awesome Broadway themed booths. I then met with Martina in the Phantom of the Opera booth! I'm a drama nerd and had been listening to the same musical on my way in, soooo it was fate? Anyway, my was great. She listened to the style I wanted and my hair troubles. She gave me some guidance on products. She even suggested products I should buy outside of their salon because they were cheaper! Who does that? Awesome people. We had a great chat about life and love and ya know, beauty salon things. I left with lovely hair and some good advice. If I refer a friend, I get 50% off my next service. Great incentive! I also want to buy one of the products they have in store, but prioritized saving every penny for vacation-but I'll definitely get it next time. There were a lot of great, organic products. I really don't love that I drove to wherever Winter Springs is, but I plan on doing it again in about a month for another great cut! read more

I went here January 10, after I purchased a Groupon for a cut and full highlights. The "theme" of the salon is cute... but that's about it. The stylist had NO suggestions for me whatsoever. She cut my long Thick hair in a Straight line across the back which looked ridiculous. Somehow I ended up paying an additional $90 for something she finally suggested and I walked out of there with Brown hair (my hair is normally blonde) I don't know where my full highlights here because I couldn't see them. Also, right before she was about to Start cutting my hair, her next client walked in so she left to greet them ... I overheard her tell the client that she would be done in FIVE minutes. So that's how long you devote to haircuts? 5 minutes? Not to mention, this whole process at this salon took SIX hours. I could have driven to my stylist in Jacksonville to have a cut and highlights done and been home in 6 hours. Completely ridiculous and so glad I found Better local salon that I will continue going to. ** Btw this is NOT a Paul Mitchell Salon.... which is actually why I bought the Groupon to begin with. I was specifically looking for PM*** read more

I absolutely LOVE this place!!!!!! Emily always gives me the best hair cut ever! I never left the place unhappy (and i have to mention that to make my hair look good isn't the easiest of tasks and no other stylist was able to do it as good as Emily)... You will always find great service with complimentary drinks (works great for a cut on friday afternoon after work). Even the wash that they give just makes you feel great! And the ladies there are soooooo wonderful... LOVE LOVE LOVE this place ! read more

STAY AWAY! I used to go here when it was located in the Winter springs shopping center with publix. They sold it to this Indian girl who has no clue how to cut hair or color it. I was there 4 hours! She was afraid to cut my bangs after she cut them from the wrong angle & turned me into a wierdo looking woman. Couldn't fix them, had to keep them pinned to the side until they grew out & I went somewhere else. She disagreed with me as to the color process I wanted which I had been doing for at least 2 years at the original location with qualified people. It took me 15 mins to get her to agree, then she compromised only! 4 hours I'll never get back & she ruined my cut & color. BEWARE! I should have walked out when I saw no one in the shop but her (Vie)!!! read more

I searched high and low for a location where I could get a decent men's hair cut at an okay price that won't make me go broke, and happy to have found Box Office Hair. The location is very convenient located in the Winter Springs Town Center, and being a "new" salon, the inside is well decorated and outfitted. Located at the corner of the building, nice large windows that allows natural light in. Emily is the stylist who cuts my hair and I really have no complaints. From the first haircut to the last, she always makes sure I get the haircut / style I want ... and is even knowledgeable enough to suggest new styles and cuts, which have not steered me wrong to date! A very nice perk is the shampoo/conditioning before and after the haircut which is more like a scalp massage and seriously, one of these days I will just fall asleep from the massage. The post shampoo/conditioning includes a hot towel over the face and some moisturizer, which is a nice touch. Not looking for a facial experience, but for a guy, who can complain ... and during the hot towel, even more scalp massage ... it seems their goal is to spoil you as much as possible! And kudos to the front desk, including Gaby who are are extremely professional and courteous. I've had change my appointment on more than one occasion and never had any issues. read more

Have been a client for almost a year. My stylist is wonderful, but I would not even consider going there if she were gone. At my last appointment I was appalled by the lack of professionalism. A staff member was so underdressed I thought I was in a strip club. Staff laughing and talking loudly in the cutting / styling area making my appointment anything but relaxing. I really do not care about all their personal lives. Staff congregates near back door giggling , going in and out... Perhaps a curtain would help. They preach customers having a great experience...NOT!!! Someone needs to supervise these people! Oh and by the way only special people get massage chairs...the others are so uncomfortable I am sore and bruised every-time I leave. read more

I discovered this place as I followed my hairstylist from her previous salon to this one. I have to say that eventhough its far far away from where I live and work, I don't regret trekking out to this hair salon one bit. Box Office Hair is your Paul Mitchell Salon with a difference, as they not only have amazing stylists (my favorite being Melissa) but they also have amazing atmosphere and great service overall. I happen to love their upgraded seats at the wash station that give you a shiatsu massage on your back as you get your hair washed and head massaged. You also got to love their waiting area where you are served capuccinos, espressos or any other drink your heart desires. They will even send someone out to get you dinner from nearby restaurants if you so choose. Overall, I had a great experience, and most importantly I loved the haircut i got there. read more

I found my salon! I looked up on Yelp for a hair salon near me and Box Office popped up. I was able to request an appointment on Yelp and the owner responded in just a few minutes, they had a spot available today! I walked in sleepy and once I confirmed I was the 3pm appt, the receptionist asked if I wanted anything to drink and asked for coffee (if they had it)...she said that she could make me some! So sweet of her and said I didn't want to bother. I got my cup of coffee, sorry I didn't finish it ladies! Lacy was very welcoming and gave me the cutest long bob! She offered her advice on what look/work would best for me - gave me invisible layers that I didn't know existed! Highly recommend this salon if you're in the Winter Spring area. Staff is professional and the cost is none to beat! read more

Try another hair place other than this one...they will promise you something but they don't deliver. I purchased gift certificates for some visitors over Christmas. I made it clear the date I intended to use them by making reservations at the same moment I purchased the gift certificates. Several days later they called me to tell me my gift certificates are not good until next year (after my visitors leave town)...I told them I want to speak to the manager,...they gave me an email address for the owner...the owner never responded...I just don't trust places that won't honor their words. read more

Worst haircut of my life. Not exaggerating at all. Maybe it was the stylist that worked on my hair, but honestly it's a horrible haircut. Seems like they're more presentation than actual quality, but it was my first time there so who knows. Proceed at your own risk... read more

A friend of mine gave me a voucher for a free haircut here about a week ago and this place way exceeded my expectations. Everyone is very personable and my stylist (Kimberly) did a fantastic job on my hair. Not to mention the salon is Broadway themed and they play musicals in the waiting area (the theater geek in me was pleased). read more

Hair cut was exactly as specified. Pricey. I shampooed at home and the stylist only wet my hair and cut, took 30 minutes. Salon charged me $45 excluding tip. Think I was overcharged. read more

Broadway themed salon with massage shampoo chairs! Quite a trek up in winter springs but i still keep going back. They always have half off for referrals and special events occasionally. My stylist is Emily. I've never left unhappy! read more

Unprofessional: I've been a client here for over a year and in the past never had a bad experience until my last visit about a month ago when I went in to simply lighten my hair and get a few inches trimmed off. The cut was fine. However, when it came to the color, my stylist, Vie, completely ignored my request as though she felt like she knew what color I should have rather than what I wanted. I asked her multiple times throughout and showed her the picture of what I wanted to be sure it would turn out correctly and assured me that it would but in the end, it looked like my natural hair color and I had asked for something more drastic a plethora of times. When i was leaving the salon, I paid over $200 which i assume is normal for highlights, but in this case i would've rather left my hair alone. I waited a few days to see if the toner would wear off (i never asked for toner) and if my hair would lighten but i decided to call her and explain to her my hair hadn't turned out how i wanted and what my options were. She immediately took it personally and had no concern for how i felt about my hair. She stated that she "would not be giving me special treatment or doing my hair in the future" ???? i never asked for special treatment i just stated that i was disappointed with my hair. She was extremely rude and unprofessional and i was in tears at the end of the 20 minute long phone call. If you're looking for a nice, successful, relaxing trip to the hair salon, look somewhere else. It genuinely seemed as though she was worried about the money and her reputation rather than my hair. read more

One of the best places in and around Central Florida to get a great men's haircut if you ask me. Having tried a number of places who supposedly specialize in men's cuts, not a single one of them comes close to this place. Emily is phenomenal by the way. I'd highly recommend her to anyone. I'll be a repeat customer for sure. read more

Worst Service. Worst Color... she didn't even ask me what color of highlights I wanted... just bleached the crap out of my hair!!! Cheap and trashy. Also took way too long to do the foils. I'd be better off at the Aveda institute! Way overpriced. Uncomfortable chairs. Rude Staff. read more

GORGEOUS!! Everything is so pretty. I love the theme of broadway. My hair cut/color/style turned out perfect. I had Tiffany (by far the best there is). She is amazing! I have bleach blonde hair and she really gave me the best color I have ever received. I have gotten compliments every day. Did I mention how fast she was?!?! I moved to Orlando two years ago and have been to other salons that do such a bad job and take 5 hours if not more. Having my hair completely done in less than two minutes put the icing on the cake. I have finally found my hair salon for good (: ps. Ask for Tiffany! read more

There were comments on here about Lacey, and I just want to say that she not only gave me a great cut and color, she was very sweet and pleasant. I showed her a picture of what I wanted, she gave me some of her ideas and together we created something that I love! I will be going back to see her. She was amazing! read more

This is one of the best salon that I ever visited in Orlando. Vaishali was my hairstylist and she is so perfect in her work and she suggests unique ideas for my hair. I would strongly recommend Vaishali. And I would love to visit this salon again and again. read more

Run, run, run from this salon. I went in for a simple haircut. The owner, Vie, cut my hair. While I was in the chair, we had an extensive conversation about coloring my hair blonde because the gray would blend better. She quoted me $120 for the total cost. I immediately wrote down the price and booked an appointment with her. I went in for the service, which was only supposed to take three total hours. After going through the grueling process of coloring, toner, etc., Vie "missed" a large piece of hair in the front and I had to sit there another hour because she "missed" it. She could never get it right. It's still bright orange. I left out of there looking like a clown. My hair is now orange thanks to Vie. In addition, I was so angry at their bait-and-switch tactics at checkout and was "stunned" that Vie didn't compensate my in some way for her deceptive practice AND the fact that I had to sit in that salon for seven hours on a Saturday afternoon. I was charged $185, without tip. Compounding the entire issue is the fact that the girl who checked me out added more tip than I authorized. I told her 15% and she added on 20%. I will be disputing this entire transaction with my bank the minute that it posts. This is the most dishonest salon staff AND business that I have ever dealt with in my life and I HATE my hair now. STAY FAR, FAR AWAY!!!!!!!!!! read more

I received an email from the owner of Box Office Hair after a couple of days from my visit. He explained he was upset with my experience at the salon. He then offered to have me come back if I was willing to return within 2 weeks and he would charge me $50 for a service I was going to receive for $69. A savings of $19 and a time restraint. read more

I was given this day of pampering from my hubby, who bought me the groupon for valentines day. Best gift ever! I love this place, I hadn't had a hair cut in ages and was in desperate need of one. I even decided to get highlights (something I'd never done before) and was treated to a wonderful experience. To start I received a tour of the salon and then met Ashley, who did my hair and even offered me wine (which I happily accepted! Lol) she ran me through color options and even played a movie while she worked on me. She took her time and didn't rush me, I was there till they closed. My hair cut was my favorite part at the end of the day. (Thanks to a picky husband I ended up there again the next day, having to get a warmer color highlight, but even this went extremely well. I found out that if you dislike your color they'll try anything to make you happy. I LOVE my hair and so does my picky husband. The first trip I made I had all the time in the world the second I did not and even with the time crunch, Ashley once again impressed by working at lightning speed to change the highlights. All without compromising her excellent customer service.) I would absolutely go back again. My only complaint is that the lighting in there sucks. It's hard to see the color Ashley had spent so much time on (in my jet black hair) under those crappy lights but that's all I can whine about. Everyone was great! It's the first time I can't wait for my next hair cut :D read more

Over priced. Not the most friendly stylists. I would recommend going to iHair instead, prices are a lot more reasonable, much friendlier staff, and my hair turns out better. read more

I went in with a Groupon that said full head of highlights. The stylist informed me that it only included 30 foils and of course didn't include toner. The stylist did what she could to spread out my 30 foils but I walked away looking like i had 1 inch roots, because she didn't go to the scalp. I couldn't part my hair or really do anything without it showing my 1 inch roots. I sent them photos and they told me to come back in and had a different stylist "fix" my hair. She did better, it's a bit more blended, but I still need to get my hair re-done in a week because it's pretty botched. Looking at the comments it looks like the people with Groupons have bad experiences. Isn't a Groupon suppost to promote your business? I wouldn't recommend to anyone. read more

I used to go to the box office hair in College Park but after the one in College Park close down I decided to give the one in Winter Park a try. I did come in with a challenging case. I highlighted my hair myself which I have done in the past but it didn't turn out the way it usually does. It was too light so I went to Sally's to get some advice on what to do to blend it all together. The girl advised dying it all over a light neutral blonde which turned out hideous. This is when I decided to go to a professional. My roots were way too Orange and I needed a professional to fix it to a more natural color. I was open to either going darker or lighter I just expressed I really want to get rid of the orange. The Stylist gave me full highlights and put a toner on which did not get rid of the orange. I came back a few days later expressing my roots are still orange and I wanted my roots to be darker in order to cover the orange. The stylist again covered my whole head in a darker toner leaving me with a ashy greenish Orange color all over after the first wash. I contacted the salon and express that after the first wash the color is terrible, unnatural and unwearable. They expressed to me that I came in with hard hair to fix and The Stylist Blended the color and they are not willing to do anything else unless I paid more. I expressed that I was unhappy and I was open to going lighter or darker I just wanted the orange covered from the beginning. Ultimately after spending $240 I am unhappy with my hair and was told I would have to pay more money in order to fix it further. If I would have known what my hair was going to look like in the end I would have just dyed it a dark-brown brown myself and saved $240. read more

I needed a last minute appointment and got in with Martina. I've been going to a salon where I thought I'd never be disappointed but the last few visits I've been feeling like the stylist wasn't really listening to me. Well, I was a little nervous going to someone I hadn't been to before but I'm so pleased! It's two days later and I'm still admiring the highlights! She styled it nicely with curls since I was going to a wedding the next day. She really listened to me and did the highlights nicely so they blend and are very thin and close together. I highly recommend her as a stylist. I believe they are moving locations but in not sure of the details. I will use her again and I'm looking forward to seeing her in a nice new salon as I felt this one wasn't holding up well with the look and cleanliness read more

There are little things that help make this salon unique. You have the option of locking up your purse/personal item at your stylist's station and they give you the key to hold. There are massage chairs at the hair washing station so you can definitely relax. In the waiting are you are offered beverages: water, soda, alcohol. If you're getting highlights or doing something that takes extra long, you get to watch a movie while your stylist works on your hair. How neat is that! I had purchased a Groupon deal and everyone treated me with respect. They were not upset at all that you had a discount (unlike other places I've read about). When I went I had Marissa who I was quite pleased with. She took her time and I didn't feel rushed at all. 3 stars because I'm not a regular yet so I don't know if I lucked out or if that's how they are all the time. It can get pricey depending on what level of stylist you have. They do offer referral services and you get benefits from it, too. read more

I walked in with an overgrown bob. I asked for an elongated pixie. I walked out with a mullet!

Worst Service. Worst Color... she didn't even ask me what color of highlights I wanted... just bleached the crap out of my hair!!! Cheap and trashy. Also took way too long to do the foils. I'd be better off at the Aveda institute! Way overpriced as are a lot of area salons. Please, BOH, get some real education and experience. read more

My family and I have been loyal customers to Box Office for over a year now. It started off being a great place and we enjoyed every hair cut we got. Both of my sisters had their wedding parties get their hair done on the days of their weddings. That is when the problems started. My hair at my sister's wedding last year looked absolutely rediculous. When people saw my sister's wedding pictures they asked if I had a farret on my shoulder. I didn't complain or ask for any money back, I thought it was just a mistake. This year all four bridesmaids had complaints about their hair. All of their curls fell out within 5 minutes of leaving the salon. My hair looked a lot better than it did last year, but many curls had to be fixed. One of the bridesmaids was able to re curl it for us, but when you pay 50-80 dollars for up do's things like that shouldn't happen. They agreed to refund everyone but me since they had problems with my hair before. I find that extremely insulting and rediculous. First of all, I have been a loyal client and never complained about a hair cut or updo even if I didn't like it. Secondly, you never blame something on a client, you own up to the fact that you messed up. Basically, they admitted that they didn;t know how to do my hair properly since I have very thick hair. They should have admitted that they did not think they were capable of doing my hair the way it should have been done, before I went there twice to get my hair done up. Because of the fact that they cared more about money than what my hair looked like at both of my sister's weddings, they have lost me as a client. I also think that my sisters and mother will not be returning either. Basically, we are all extremely disappointed. Thankfully we will be able to build a relationship with another hairstylist elsewhere. read more

This place is amazing! Excellent customer service and Erin did a phenomenal job on my hair!!! Best haircut ever!!!

My hair was butchered by one of the stylists here unfortunately. However, they did give us a refund which was really nice of them. It was a good atmosphere, nice people and I'm sure that this was just a one time thing because many people are happy with this salon. read more