Is it possible to get a mattress anywhere in 2023 without getting fleeced? Sure is. Check out name…read morebrand mattresses and get with CARLOS, the owner. He will hook you up and make you forget that thieves like ASHLEYS even exist. Great customer service. Got my SERTA mattress and box spring delivered two hours after the purchase. Always feels good giving my money to a local businessman and bypassing corporate hacks. Thanks,

I recently moved into a new apartment and was looking for a great selection of furniture. Antonio,…read morethe sales representative, was amazing--he offered thoughtful recommendations that were both budget-friendly and perfectly matched the color of my room! There was a huge variety of catalogs to choose from, and with his help, I placed an order and still stayed under my original budget. Since I was buying multiple pieces, he even gave me a great deal! My furniture arrived within three days, and by that Saturday afternoon, my living room and two bedrooms were completely set up. I'm so happy with how everything turned out! I'm already planning to go back this month to update my other bedroom and pick out a new dining set. Also he does deliver!! Overall, extremely happy with my purchase!! Will recommend always without a doubt.

I went in and asked about a couch set I liked and asked if they had any in a different color. He…read moresaid I could pick out whatever fabric I wanted and pulled out some swatches. I asked for one in black that wasn't microfiber and he found one. I was out of the store in 15 minutes. I had 3 matching couch pieces delivered to me on the second floor 10 days later with no issues. Great quick service. Would definitely recommend.

Recently stopped to look for a specific piece of furniture. I was so thrilled with the no pressure…read moreassistance I received from Alex. I was able to view on the BIG screen options that were available to order. If you haven't been in the store give it a try. The quality is very very nice and pricing really reasonable. I ordered online and couldn't believe the fast turnaround for delivery in home. I also fell in love with a piece which was out of my budget but SCORE had Alex look into a better price only to find out it was a discontinued piece and 47% off!!! When I went back to pick up staff is extremely polite and efficient. Piece was completely clear wrapped to protect for ride home. Thank you again Alex for the extra help in finding everything I was looking for Happy Happy Customer

Great selection for all budgets and great customer service. Also a big mattress gallery!…read moreLove that they have their own service team to assist with other inconveniences that may occur. Love that the valley has this business!

They sent me an e-mail for 20% off. When I showed the bar code at the Macy's in El Centro, they…read morewould NOT Honor it! Do NOT shop there! I will Never go Back! I am Cancelling my Macy's Card! They are Closing anyway.

It's not what Macys was years ago. Service is below average here. People don't really seem…read moreinterested in Helping people or even wanting to be at work. It's like , hey man, no one forced u to work here. Other Macys u go to, and they're cool and still have that little fanciness to them. Not this one in Imperial Valley. It has a dollar general mixed with Ross vibe now

Went mattress shopping as a Xmas gift for ourselves. Walked into Mattress Bros not knowing what to…read moreexpect. Deb was super helpful and friendly and let us try out all the mattresses with plenty of time to make our decision. Easy and fair prices! Highly recommend!

Great experience with sales and had non traditional brands that are wonderful to test. Went with…read morethe Puffy Monarch after dozens of testing in different mattress stores. Thanks Matress brothers!

Great experience at the store - both furniture and bedding…read more For the bedding side, Oliver was friendly, helpful, and patient. Choosing a mattress really sort of sucks, so it takes time and you really need time on each of the styles you're considering. He helps by asking you a few questions and then guiding you to things that seem to fit your needs. I laid on 4 beds, my husband 2. Oliver walked with us and listened and answered questions, but also gave us our space to just lie there and process what we liked. We didn't ask for prices of everything in the store, but felt good about what we purchased. It also comes with a trial period, where you can return it if you decide it's not the right one for you (there are certain restrictions, of course). Order has been placed and I look forward to getting our mattresses and new adjustable frame!

If you are looking for a fantastic mattress and a great deal, look no further than Denver Mattress…read moreCompany. If you are looking for exemplary customer service when it comes to purchasing the mattress that is right for you, look no further than Marcus Fuentes. My husband an I drove 3 hours from California to Arizona to take advantage of the incredible bargains and incredible quality that Denver Mattress Company has to offer. We had purchased a mattress from a Denver Mattress Company 13 years ago that we loved and had served us well for 9 years. However, when we upgraded from a Queen to a King, we purchased from a different company and that bed only lasted 3 years and resulted in severe back pain. So, we returned to our first love, Denver Mattress Company, for our most recent bed purchase. Marcus Fuentes welcomed us to the store by asking about our needs to narrow down our search and then he performed a few simple tests to determine which bed would be right for both mine and my husband's needs. In all honesty, as I was lying on my back with my hand up in the air, while Marcus performed tests in which he had me push against his arm or resist the push of his arm, I was rolling my eyes with skepticism. However, once we got to the correct bed, all the tests made sense and I could see why he was doing them. Because of the time Marcus dedicated to ensuring that our needs would be met through our mattress purchase, we even upgraded our purchase from not just a mattress, but also an adjustable ergomotion frame (which is awesome by the way...and definitely worth the money). Prior to our recent purchase, I had so much back pain after a night's sleep that it was difficult to get out of bed in the morning. After only one night on the new mattress, I felt tremendous improvement in back pain. And, as each night goes on, it gets better. Thank you Denver Mattress for quality products and thank you Marcus for caring about the customer's needs and wants and taking the time to provide spectacular customer service!

Juan was great. Juan…read morehelped us find the perfect mattress with no pressure, just freely giving of his knowledge. I can't wait to rest my head on my new mattress. I highly recommend Mattress Specialist if you are in the search of a mattress. Located in Palm Springs next to Ralph's on Sunrise and Ramon.

We were in the market for a new mattress, and the reviews for Mattress Specialist sounded good, so…read morewe decided they would be our first stop. It turned out we didn't need to shop any further. Jim was the salesperson on duty. He was very friendly and knowledgeable about the various mattresses they have in stock. We tried several and made our decision. The owner, Mike, arrived while we were completing our purchase. Also a very nice guy. The only downside was that our mattress was not in stock, so we have to wait a couple of weeks before the (free) delivery. I will update my review once the delivery is complete. All in all, a great experience. Definitely recommend.

Service was great. No hard sell. Look at your leisure, let us know if you have any questions…read more Bought an ottoman & a recliner

Steve and Jose were awesome to work with they helped me get 2 new mattresses for my kids and they…read moreworked with me on holding them till I was ready to pick them up for my move. I would definitely recommend them to anyone!!! Thank you Steve and Jose for all your help

So I'm a big fan of the pillow top mattress I went into the…read morePalm Desert store Ron helped me I purchased a King size mattress "Ashaway Plush King"They delivered it and it was too hard My back was hurting after sleeping on it for a few days. I went back to the Palm desert store and spoke with Zack he said try a few mattresses we have on the floor. I decided to get the Tulo it was comfortable & soft but it kept sliding off the adjustable frame. I got the bundle deal with two pillows & sheets and mattress protector $399 I was very disappointed on how long it took to get my bundle deal, I was told it would take a few days Two weeks later I open the box the two pillows smelled horrible I've been airing them outside on my patio for three weeks and they still smell! It's a chemical smell that will not go away. I called mattress firm in La Quinta which is closer to where I live and spoke with Larry He was very nice and explained to me to go back to the store in Palm Desert where I bought both mattresses which The returning fees are now up to $200 I really couldn't get much done, Ron was busy and David was very sweet and wanted to help me He took down my information to give to Ron He never called me back, I went to Mattress Firm in La Quinta and spoke with Area manger Christian H. He was so nice and really cared about my issues with the mattress and the pillows. After not getting a good night sleep and the pillow situation, Christian called and spoke to Janelle Who was very helpful Christian was able to give me a discount on the pillow's and delivery I ended up getting the Vining Plush King I love my new mattress it's perfect! I guess third times a charm, lol Next time I'll do my research, I should've went to mattress firm in La Quinta in the first place. Great customer service "Christian you Rock" Thank you guys Happy Sheila K

The female manager with her Facebook page was SO RUDE to me. I had an issue with my existing…read morepurchase and her response was "I literally don't have a solution for you" with a straight, condescending face. It wasn't the message, it was her lack of support and trying to help a customer. Zero customer service skill. My new adjustable bed frame was stuck in a high position. We had to disassemble the bed in order to sleep flat, now we're left with an expensive bed frame that doesn't work as it should. I am now looking at other stores for a new adjustable frame- will never return to this location.

We had an excellent experience with both Chris at the Redlands Mattress Firm and Erick at the…read moreCathedral City location. We purchased a Beautyrest C-Class mattress a little under three years ago, but it had already begun sagging and causing problems. We later learned that this was a known issue with that particular model. After submitting a warranty claim, we received a credit toward a replacement mattress. We first stopped at the Redlands Mattress Firm while we were in town for lunch, and Chris helped us immediately without using any high-pressure sales tactics. We explained the problems we had experienced with our previous mattress, the comfort level we preferred, and that we needed better support for shoulder and hip pain as side sleepers. Chris directed us to three excellent mattresses, each with different benefits, and gave us plenty of space to try them, talk privately, and ask questions without hovering. After we found a Purple mattress we liked, Chris told us about a more plush version from the same collection that might better suit our preferences. He looked up which stores had it available to try and even called ahead to confirm that it was on the showroom floor before we made the drive. He also checked the expected delivery date and offered to waive the delivery fee. We then drove to the Cathedral City location to try the Purple RejuvenatePremier Crown mattress in a California King plush model. Erick was ready to help us when we arrived and was equally friendly, knowledgeable, and low-pressure. He carefully explained the mattress's benefits, the warranty-exchange process, the delivery timeline, and what would happen if we needed to exchange it. I was concerned that warranty replacements only include a 30-day trial period rather than the standard 120 days, especially because this was such an expensive mattress. Erick listened to my concerns and generously extended the trial period to 120 days and waived the restocking fee if we ultimately needed to exchange it. We doubt that will be necessary because we really loved the mattress, but having that reassurance made us feel much more comfortable with the purchase. Erick also gave us plenty of time and space to lie on the mattress and discuss our decision privately. When we mentioned that our current pillows were not working well for side sleeping, he listened carefully and helped us find options that would provide better support. Both Chris at Redlands and Erick and Cathedral City went above and beyond to make a stressful warranty replacement feel easy and manageable. They were patient, informative, generous, and genuinely interested in helping us find the right mattress rather than simply making a sale. The Cathedral City store was also clean, cool, and comfortable, and every employee we encountered was professional, welcoming, and down-to-earth. I highly recommend both locations, especially the Cathedral City Mattress Firm, to anyone looking for a low-pressure, informative, and reasonable mattress-buying experience.

I popped into Mattress Firm, in hopes of finding a decent mattress that would last me a week or so,…read moreas I wait for my bed to be delivered from a move. Kat started to determine what would be good for me, and I told her my need. WOW, she was amazing. She hunted and actually gave me options. Jackie, her coworker, helped her scour deals and they found a small mattress that I could get right then. Imagine, they were so nice, helpful, and invested in helping me over this small purchase. I will definitely be back for my main mattress! I had looked for mattresses at Walmart, only to find they cost too much for my needs. Imagine my delight when I left with a hugely better mattress for less than 1/2 the price!!!!! One of my free "MUST VISIT" recommendations.