(6 out of 5 Stars if I could!) In a world where genuine customer service has become completely rampant with apathy, Boyce Auto Werks stands out as an absolute masterclass in professionalism, honesty, and integrity. I will be the first to admit that I am an absolute snob when it comes to attention to detail. I am completely "anal-retentive" about my vehicle, and my standards are incredibly high. If you are like me and hesitate to trust your car with just anyone, let me save you the stress: do not hesitate for a single second to bring your vehicle here. This is your place. The ENTIRE experience was flawless from start to finish: The Front Desk Team: The two ladies at the front counter are phenomenal. Every single time I called or walked through the door, they were patient, deeply helpful, and genuinely caring. Their warmth meant a lot to me, especially during a incredibly difficult personal week following my father's passing on March 27th. Communication & Care: I dropped my car off and picked up my rental on Monday, March 30th. Kyle was outstanding to deal with. He was patient, highly communicative, and thoroughly answered every single email and phone call I threw his way. Unmatched Integrity: This is what sets them apart from every other shop in the country. They accidentally caused a minor scratch on one of my windows during the repair. I hadn't even seen it yet, but Kyle proactively called me, took full ownership of it, and completely replaced the glass and the window tinting at zero charge to me--while covering the extra days on my rental car without a single drop of friction. That level of transparency is unheard of today! They literally left no stone unturned--they even have excellent, high-quality candy in the waiting area! I cannot think of a single thing this business could remotely improve upon. Boyce Auto Werks has earned a customer for life. If you want pristine work done by honest, meticulous people who actually care about their customers, look no further. (note to the owner: please seriously consider giving these three people I dealt with raises as they more than deserve it) read more

Joe was the guy who handled my Car. They did a super fast and great job on my car. The receptionist was very kind and helpful. I highly recommend this body shop if you have a damage car. read more

Very please with the quality and pricing of their work! Repairs completed exactly as promised!

These people will fix your car like you never had an accident. They are very professional people

Awesome customer service and I would definitely recommend to let them do repairs on your vehicle!! Special shout out to Kristi at the front desk read more

1 of my Naperville Facebook groups highly recommends Boyce so we had our SUV towed by AAA here after my husband was in an accident on 2.16.26 Presidents' Day. We got a call from Boyce our car had arrived they were waiting for the perpetrators insurance Rep to come & survey the damage we didn't think was too bad on the outside however there must've been some damage inside as the perpetrators insurance declared my husbands SUV a total loss. So far everything has been handled in a honest Professional manner & we will use & recommend Boyce to people looking for a great Body Shop going forward. read more

Very friendly and helpful! We had a car towed there after an accident and they gave us an estimate right away. We decided it wasn't worth repairing and they helped up come up with a solution. read more

Had gone to dealer who was going to fix half the problem with the skid plate under car, while insisting I get a new plate for $550 (cost only, no labor cost yet!). Took it to Boyce who fixed it on the spot using the same plate!! Amy (estimator) was BEYOND helpful and understood what was needed before I even told her. She is fantastic and put me at ease so quickly. Give her a raise!!!! DO NOT hesitate to go here. A great shop who did not rip me off, like the dealer was going to! Shout out to Becca at front desk who could not be nicer. And to mechanics who made my car drivable again!!! read more

True experts! The team at Boyce proved to be extremely knowledgeable with a complicated repair job, new car with many interdependencies and difficult to find parts. I wouldn't trust anyone else with my auto body repair needs. Hope I don't need again, but if so there is reassuring peace of mind with this team. read more

I went to the Naperville location on 10/24/24 and saw Amy B. for my estimate. My 2021 Kia Seltos had minor fender bender damages and while I would have liked to get my car looking brand new, I am on a very limited (out of pocket) budget. Amy took my car for about 45 minutes and when she brought it back, she had been able to push the fender back into place leaving only paint and scuff issues! It might seem silly, but what Amy did took a 3000 pound load off of my back!! Amy pointed out that it wasn't "perfect" but there was nothing at all wrong with my car and I could drive it until the wheels feel off. Amy took extra time and told me where I could get some touch-up paint (and where to look for the color code in the car door) and what to do if any of the littler pieces "popped out" a bit. A lot of people know what it's like to struggle financially so to be faced with something expensive and cosmetic but that could ultimately negatively impact your car if you DON'T get it fixed, well it's awful. Amy's action made it so that I no longer need to worry about the winter weather making the damages worse. While I don't need to have my car "fixed" anymore, based on the compassion, personalized care and customer service alone I will tell ANYONE that asks me about a body shop to go to Boyce. Amy made massive improvements in my life and because of her customer service created a lifetime customer and walking billboard. read more

Amy! I cannot say enough about this angel of a human! I've had a couple issues with my car and everyone knows how frustrating that can be. I've been shoved around by insurance and other shops for over a year, but was finally referred to Boyce. Amy has helped me time and time again. Always patient, always fully explains what's going on, gives options. Just so so so good at what she does. The staff that make the phone calls and appointments are also just wonderful! Hopefully I don't need anymore work done anytime soon, but without a doubt, I will always be coming to Boyce! Amy and the team there just make it all so much easier to deal with! Thank you everyone!! read more

Got Scratch on front bumper. took it to Boyce Body Werks for estimate. Joe took a quick look and determined it was paint scratch. get it fixed in 15min and didnt charge me anything. I know other places would charge for even taking a look. I was happy with the results and quality and professionalism. Joe definitely is a car body expert. I would highly recommend Boyce. BZ read more

Awesome overall experience. Every staff member I was in contact with was very easy to work with and knowledgeable. Quick response times. 2023 BMW looks flawless after repair. Joe was who I was in contact with the most and was exceptional. Other persons insurance covered the fees fortunately so I can't speak on behalf of fees, but I would imagine it is worth it. read more

2022 Honda was towed here, after being recommended by valley Honda. On 8/22 the vehicle was in a small accident. Per Honda we took it to Boyce auto. They were very nice and happy to get the car. The car sat there for 6 weeks, after we were told they would get to it right away. This type of duck and dodge went on for months. We finally got the car back the day before thanksgiving. It took 13 weeks to get the car back. Now it's 12/15 and we're still dealing with Boyce over adjustments on the vehicle. Most of the problems with this repair is that none of the panels line up. When I said that to the body shop manager, he said if I go to Honda and look at 10 cars none of them will be the same. I guess what he is saying that if Honda does crap work why can't Boyce. read more

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Boyce Body Werks does outstanding work. They repaired my wife's car a few years ago and I was extremely impressed so when my vehicle needed body work I automatically selected Boyce. They once again did a fantastic job. Their attention to detail and work quality is unmatched. Amy was a pleasure to work with and she made sure everything was done to my satisfaction. I've had work done by other body shops in years gone by and can say without hesitation that Boyce is by far the best. I highly recommend them. read more

My car, a Toyota had the front bumper dislocated in a parking lot incident. I was holding it together using zip ties. When, I brought it in for an estimate I thought it was going to be a big deal. But, lo and behold the honesty and quality craftsmanship from Boyce came through. They were able to reattach the bumper easily because all the clips were still usable by the tech who did a marvelous job repairing the bumper. My experience with Joe McNamara, the general manager and his staff will always bring me back to Boyce Body Werks. read more

simply the best! Marquette is a master at paint less dent removal . I have recommended to many people, never been disappointed ! read more

I bought a brand new 2024 Honda Pilot 2 weeks ago and I was on my way home from work Tuesday evening and someone rolled through a stop sign and hit my new vehicle. I brought it to Boyce Body Werks yesterday and met a wonderful employee named Amy. She was so kind, understanding and knowledgable. She reviewed what options I had, took my vehicle to the back and 20-30 minutes later she brought my car outside. She had worked diligently to "buff out what scratches she could and added touch up paint to a few spots and talked with me about my options. I brought my car home and my husband actually agreed that it looks good. I would recommend this place for any needs. Amy was incredible and I was so happy with the outcome and how she took time to explain our options. I will use them from now on for any needs. Thank you Amy and Boyce Body Werks! 5 stars for you guys read more

$3800 worth of hail damage. Incredible repair job. Fast efficient helpful and respectful. They stand by their works for the life of the car. Impressive. Coordinated a rental and worked with insurance. Seamless. Highly recommend read more

Boyce body werks is fantastic. I am always hesitant in taking my car to a body shop in general. Always worry about getting ripped off and charged for things that are not done properly to OEM standards. I cannot stress how happy I was taking my car here after getting struck by a deer and my whole front passenger side was smashed in. Amy and Joe were so great in keeping me informed from dropping off my car, getting parts in order and put on and finally getting the car tested at the dealership to ensure all specs are intact and avoid any warranty related matters. They were excellent to work with, responding right away, a great advocate against the insurance company and the work and quality was just impeccable. I highly recommend these guys and looking forward to taking my car here if I ever need to down the road. Thanks for everything Amy and Joe!!! read more

I just had my car serviced here and I have to say they were amazing!! Not only was the staff kind and accommodating but the work they did was perfect. They went above and beyond by dropping off my car to my house as I didn't have a vehicle to pick it up. I highly recommend this place. Thanks for a great hob!! read more

Wow! These guys are the best! They go above and beyond Their communication is stellar. My car looks amazing! Brand New! All OEM parts. There was even an issue with the car that had nothing to do with the accident and they contacted my dealer to help me get it resolved. Thanks a bunch! read more

Top notch repair service done here. My Lexus was involved in a rear end collision and I brought my vehicle here to be repaired, they did an excellent job repairing the vehicle and the color match is perfect even on my metallic finish which looks darker/lighter in different lights. Friendly service up front and car was ready when promised. If you're looking for a quality repair, you'll find it here. read more

Family run business. The good people at Boyce have advised me honestly and saved me money every time I've needed them.

I took our GS450h to Lexus of Naperville to fix the AFS light (automatic headlight leveling system), when Cindy came to me with photos of a damaged front bumper, drive side, and a headlight that was no longer functional, ergo, the AFS idiot light being ON. We didn't know the car had been hit and damaged! She recommended Boyce Body Werks of Naperville. Here is our response to Amy Bidus, Boyce estimator / representative - Boyce carried out all the insurance details, but the quality of final work was simply over-the-top showroom quality! {Hello Amy, We meant to get this message to you a long time ago.  We are very, very happy with the work done to our GS450h last January.  We simply cannot believe the showroom quality and appearance of the repair work!!!  The exterior detail is like from the Japan factory.  Every time we see that car, we think of you and the Boyce team. Thank you very much for outstanding quality work! Best regards, //  Terry & Suzette.} All around great experience working with the Boyce Body Werks team. read more

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Highly recommend them. From the body work technician to the lady that calls makes appointments gives you updates and does the paperwork. Being in an accident is stressful but they worked directly with my insurance and took care of everything. Especially being a women, talking to anyone about any car work is uncomfortable but they were very helpful and profession. I highly recommend them. read more

I had the best experience with Boyce Body Werks. I was involved in a major accident and had to have my car towed. I was recommended Boyce so I went with it and couldn't have been happier. Their staff was extremely knowledgeable and help guide me into the next step I the process, even told me how to deal with the insurance company to get the most from my car. I was told to speak with Joe and he was more than helpful. Even told me to give him a call when buying a new car because he knows all the dealerships in the area. I was very pleased with my experience and will be going back. read more

I've been going to Boyce for over 15 years and multiple cars. One of the few body shops I trust to do the job correctly and if there's ever any issues they will always rectify them. My most recent visit they actually beat their own quote by $300 because my vehicle didn't require scanning that I was originally quoted for and The labor time was less than estimated. I feel most other shops would just charge you anyways because they can get away with it. A job well done by a shop with integrity! read more

Great Service! Our car got hit parked on the street. Rear tail light got smashed and the bumper fascia was a mess. I just dropped in and with in 5 minutes had an estimate. Parts got ordered quickly and took them only an hour to get everything looking good once I came back for the repair. read more

I was referred to boyce by my best friend and then my mother. Both individuals have an artistic eye for detail. Very important when dealing with detailing work! On April 25, 2016 my fathers birthday no less I backed out of my garage and watches my glorious breathtaking side view mirror be crushed by the side of the garage. Now before everyone says anything, I was going 0 miles per hour just let the natural momentum of the car reverse. Which made my heart break even further since now donations theory of relativity comes into play. It felt as though time almost stopped as I watched my passenger side view mirror be torn off its base!!! I took a photo and immediately called the Nissan dealership to see the price. $411 for the side view mirror and $150 for one hours labor! After calculating that price I found myself going to boyce body works and spoke to Justin. Originally on the phone they were booked but I'm driving with a hanging side view mirror. A huge sign might as well say pull me over officer I'm dumb! Even though on paper they are booked I drove there anyway to see if I could at the very least get my side view mirror cut from the cord. I meet Justin and he only had 8 minutes between appointments and he still took the time to cut my cord and then we begin to email each other for convenience. All in all it costs me bottom line $350. Thank you so much Justin for your professionalism honesty and integrity. I will hopefully never have to come back to Boyce. However life happens, and I am so grateful and blessed to have Justin in my corner especially when I needed my car the most. I own a 2006 Nissan Maxima it will be 10 in October. Thank you Justin and the staff at Boyce body works. I will be recommending you to everyone I know. read more

A couple years ago my car had bumper damage from a friend hitting my car, so I brought it in for an estimate. They buffed and touched up the paint free of charge. It was so kind and I definitely haven't forgotten their generosity. They earned my future business! My car was just hit again, this time with major damage. Boyce was the first place I called! read more

Was involved in an unfortunate situation where my brand new car was struck by someone who ran a red light. The insurance company incorrectly assessed my car to be repairable, as they were trying to save a few dollars. Jim and his team at Boyce are brilliant, they assessed the damage, researched the requirements for fixing a brand new vehicle and made a strong case for my insurance company to realize that the cost of repairing the vehicle outweighed the benefit. All around, an outstanding crew.. thank you Jim and Boyce Body Werks!!! read more

THE most professional, fair and honest repair shop in ALL of Chicagoland. Jim Heitzman, at the High Grove Lane, Naperville location, provides courtesy and help from the moment you walk in until you are driving away in your reconstructed car. Like new. They even fight for the customer when the loaner company tries to foist unnecessary charges on you, and they succeed. Wouldn't go to any other body shop anywhere. read more

I plan to go to Boyce Body Werks as my go-to auto body shop when I am in Illinois. During this busy holiday season, the staff allowed me to bring in my car and get a minor repair on the same day. From the initial call to the greeting once I walked in, all the way through to the actual service, everybody was incredibly friendly and helpful. This is a business that values customer satisfaction and providing value for the customer over gross profit alone and that sentiment was truly felt by me today. read more

I had a dent in the fender on my 2011 Toyota Camry, and took it into these guys to get an estimate. The fellow I talked to, Jim, said they'd pop it out with heat and then buff it for me at no charge. I think they deserve the high ratings they get here. I'm not saying you'd get a freebee out of them, but I'll certainly take a car there if I need body work done in the future. read more

I can't say enough good things about Boyce. Working with Jim and Joe at the Naperville shop was great. Got clipped on the rear bumper in a parking lot (no note of course) and got a couple of quotes. Jim called and recommended I bring it by and see if they could make some adjustments and touch up without the full blown repair. Ultimately, between him and Joe, they got it adjusted and touched up and saved me a lot of money. I would highly recommend them. read more

Terrific customer service by Jim Heitzman. Gave me options on most economical ways to address my paint repairs. Very satisfied with the outcomes and the costs. Will definitely return to Boyce for any future needs. They rock! read more

I had a very pleasant experience today at Boyce Body Werks in Naperville. I had a young lady by the name of Amy that did my estimate on my Honda. She was very complete and explained all of my options. I was expecting a large bill to fix my damage. Amy was unusually honest and I took her recommendation. Honesty is rare virtue and this company is extremely lucky to have such a person as Amy working for them. So I will always be doing business at Boyce Body Werks and will be recommending everyone to do business with this company. Absolutely outstanding service Amy. read more

After damaging the rear side of my car, I found Boyce Body Werks had wonderful reviews on Yelp. I called to schedule a visit for an estimate and took my car to them a few hours later. When Jim Heitzman saw the damage, he told me they could fix it right then. Within 15 minutes it was repaired with no charge! Obviously, they will be my car repaired for now on. read more

Ok - I had a small accident parking my car and had a scratch. I was freaking out about the cost and fixing it. I googled many car repair shops and tried to see which one would fit me best. I call Boyce Body Werk twice in a matter of 10 minutes and two different people that I spoke with were very nice and informative. When I was speaking I was upset, I was freaking out and I had no idea what to do next. Those guys were so nice and because of how nice and friendly they were I decided to check in my car with them. Best choice I've done. I found them through yelp and read few good reviews but those reviews still don't give them justice. I am now a loyal costumer and I will be coming back again if I have any other issues (hopefully not) but those guys win me! Thank you so much for all your help and for being great! read more