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    Boyd Window Cleaners & Home Services

    5.0 (5 reviews)
    Open 8:00 am - 6:00 pm

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    2 years ago

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    9 months ago

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    11 months ago

    Mclaren arrived promptly, was very personable, worked quickly and left my windows sparkling. I would not hesitate to refer Mclaren.

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    Mclaren S.

    See you next time! Thank you

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    How much does cleaning solar panels improve their output?…read more I had my solar panels cleaned recently by @sudandsqueegie. I had them cleaned only a few months earlier by another company, but I recleaned them because two panels were producing lower output and looked obviously dirty. The other panels did not look like they needed cleaning. I was surprised to see that the cleaning improved the output of all the panels from an average of about 340 Wh per panel to about 540 Wh, an increase of about 58%! The first picture is a drone shot of the panels, showing the two panels that were obviously dirty. The first panel picture shows the output of all panels before cleaning, and the second panel picture shows the output after cleaning. The panel output measurements were taken within 1 hour of each other at around 1 pm. It was a partially overcast day, so the output is usually much greater. However, it shows the amount of improvement possible with simple cleaning of the panels, despite them not appearing obviously dirty to the naked eye. It turns out the two panels that looked obviously dirty had cracks in the glass surface, and most of the discoloration was dirt that had seeped underneath the glass coating and could not be removed by cleaning. Surprisingly, not only did the surface cleaning of the two "dirty panels" improve, but it also improved the other panels that did not look like they needed cleaning! The original company that did the cleaning used a brush on a long pole to drip deionized water onto the panels. @sudandsqueegee used a long pole with two rotating brushes, which seemed to be more effective. They were very efficient and professional in their work. I recommend them highly.

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    Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

    Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

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    Chris, I wanted to reach out and thank you and your whole team . I appreciated the quick response…read morefrom everyone, you answered all my questions, and really helped out with some good advice. It was such a pleasure working with you all!. The installers were absolutely amazing. They arrived on time every single day and worked hard the entire day. They were all extremely polite and I was so impressed how well they cleaned up the nails and dust around the house every evening . We're so happy with the new roof. It's such a good feeling that we finally went for it and got it done. It looks amazing and now I don't have to worry for years to come about any leaking! I will definitely be recommending you to friends and I've got a couple neighbors that are looking to do their roof. Have a great day and thank you all again.

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