I am not sure there is anything I could say here that would truly express my complete and utter…read moresatisfaction with this company. Their people are ALWAYS polite and professional and willing to do whatever it takes to deliver superior service at whatever hour of the day or night. Their prices are ALWAYS fair, reasonable and clearly explained. If anyone is looking for a model of a successful business, this it it! If you own a well and need service or if you are planning to install a well, using any company other than Smokey's is a big mistake.

Issue: Well pump not functioning Initial Diagnosis…read more(Smokey's): See detailed diagnostic and quote below Second Opinion & Actual Cause: Another company determined the issue was electrical--specifically, a faulty underground wire from the electrical panel that required replacement. Resolution: The electrical repair cost a few hundred dollars. Note: Smokey's diagnosis was inaccurate and significantly more expensive, quoting several thousand dollars for unnecessary repairs. See Smokey's diagnosis and pricing details below. Smokey's Detailed Diagnostic and Estimate Service call - $95 Paid - Visa has bad leak down Well which has caused liquid end failure and caused motor run on higher amps Estimate to pull & replace 42' 1¼" galv pipe 12/4 63' Subline splice kit & misc parts $2300 - $2500 if pump is stuck and needs Hammer truck $1500-$5000 Absolut worst case scenario if new well is needed 1 1/2hp well package is $8000 up to 100' $35 a foot after 100' Customer will call when ready for work to be done

What a great company! My sister well went dry with this drought. Steve came out and evaluated her…read morewell which was over 30 years old. They came back 2 days later and she was water now after 4 weeks with no water. Honest and upfront about the cost!!

Fantastic Company. Fantastic Service…read more We were new to the Ocala area a couple of years ago. Sweetwater did the home inspection on the purchase, so when a problem arose, I gave them a call and they came out that very same day. What I thought was a problem turned out to not be that big of an issue and Steve did not charge me for the farm visit and my false alarm even though it cost him half his day. We have a couple of wells on the property and have had Steve or his son respond and have always been honest and professional. I am leaving this review today on Christmas Eve because I called Steve this morning with a problem. He not only answered the phone but after walking me through some reset procedures on the phone he said, "I really need to come to look at it". A family owned and operated company that does first class work with customer service 2nd to none. If you are from the area you probably know all this anyway, but if you are new to the area, give Steve a call. You won't be diappointed.

We discovered our well was leaking yesterday late afternoon. Day before Christmas Eve. Called Luke…read morewith Tidewater, they were swamped but he sent his son out. He jumped right on it and had it fixed within an hour. Wow what a professional young man! Also courteous and very knowledgeable about his business. We highly recommend them.

Outstanding Customer Focus. This team does it right. I'm having well pump issues. I called them…read moreon a Saturday evening after 7 pm and they promptly called be back. They offered a few suggestions to get me by until they could get me somebody out the next morning (which worked) Keep in mind the Tidewater folks were at Hospice with a family member when I called but he still called me back to see what I needed. That people is somebody who cares about his customers, and that's why I recommend Tidewater Pump and Well.

I needed a new pressure tank on my well pump badly. I called up Perry Pump and asked for service…read more Quick response, had everything needed to fix my situation , was more money than I thought it would be but the quality was fantastic. Totally worth the extra money spent. Chris was very helpful and knowledgeable about his job. Thank you !

Perry's Pump Repair came out to investigate air and silt in our plumbing. The well was drilled in…read more2002 when the house was built (we bought the house in 2023) and the tank looked the age. Shane and Daniel arrived as scheduled, and immediately went to work on the well head and pump. Turns out the baffle on the pump was a problem, as was the old tank, which we had on our list of needing replacing. Shane and Daniel were incredibly skilled and efficient in pulling the pump, inspecting it, turns out it's from 2019 so OK there, but it had a bad baffle that they replaced with an improved version. Then they expertly removed the old tank, installed a new tank and silt filter, and now it's all working great. We now have increased water pressure throughout the house. They charged a fair price, explained each finding and the process along the way, and were very professional and friendly. We could NOT be happier with Perry's Pump Repair, we highly recommend them.

I had a new tank put in several years ago and periodically have minor repairs to the well. earls…read morecustomer service is the best by far. that makes a big difference to me and all the staff are kind and knowledgeable. I won't go anywhere else

This company was very good to me. Leonard who did my repair was very professional and well educated…read morein his work. He showed and explained my problems to me. I called this morning and they were to me within a few hours with no emergency fee. I highly recommend this company

I had no water at all this morning and horses flipped their bowl over and empty. Not a drop to…read moredrink. The lady in the office couldn't have been nicer and sent Trent out to fix right away. He was knowledgeable and explained everything. Fixed me right up and didn't over charge me. He couldn't have been any nicer either. His trainee super nice also. Thank you again.

Fixed an electrical problem to my pump, then had to come back a few weeks later…read more Same fix, and despite promise to discount price, charged my card full amount again. I'd try someone else...

noticed that our water well was losing pressure and it seemed it had air in the line. I called…read moreBurch Plumbing on Saturday and they came out that afternoon to assess the problem. After reviewing the well the problem seemed fixable. They showed up on Sunday and within several few hours the well was fixed. Very professional and reasonable prices. I would recommend them to my friends and family.