What a great company! My sister well went dry with this drought. Steve came out and evaluated her…read morewell which was over 30 years old. They came back 2 days later and she was water now after 4 weeks with no water. Honest and upfront about the cost!!

Fantastic Company. Fantastic Service…read more We were new to the Ocala area a couple of years ago. Sweetwater did the home inspection on the purchase, so when a problem arose, I gave them a call and they came out that very same day. What I thought was a problem turned out to not be that big of an issue and Steve did not charge me for the farm visit and my false alarm even though it cost him half his day. We have a couple of wells on the property and have had Steve or his son respond and have always been honest and professional. I am leaving this review today on Christmas Eve because I called Steve this morning with a problem. He not only answered the phone but after walking me through some reset procedures on the phone he said, "I really need to come to look at it". A family owned and operated company that does first class work with customer service 2nd to none. If you are from the area you probably know all this anyway, but if you are new to the area, give Steve a call. You won't be diappointed.

Issue: Well pump not functioning Initial Diagnosis…read more(Smokey's): See detailed diagnostic and quote below Second Opinion & Actual Cause: Another company determined the issue was electrical--specifically, a faulty underground wire from the electrical panel that required replacement. Resolution: The electrical repair cost a few hundred dollars. Note: Smokey's diagnosis was inaccurate and significantly more expensive, quoting several thousand dollars for unnecessary repairs. See Smokey's diagnosis and pricing details below. Smokey's Detailed Diagnostic and Estimate Service call - $95 Paid - Visa has bad leak down Well which has caused liquid end failure and caused motor run on higher amps Estimate to pull & replace 42' 1¼" galv pipe 12/4 63' Subline splice kit & misc parts $2300 - $2500 if pump is stuck and needs Hammer truck $1500-$5000 Absolut worst case scenario if new well is needed 1 1/2hp well package is $8000 up to 100' $35 a foot after 100' Customer will call when ready for work to be done

All the staff are very courteous and professional. Excellent work and service. On time.read more

I initially called N. FL to install a hand pump for emergency sourcing of water. Bob Jr. was…read moreawesome in arranging time ASAP to help me. Didn't realize the system was back to 1990s. Bob Jr. was thoughtful and presented each piece for my evaluation for replacement. No Pressure but good education regarding life of the system- very appreciative for the crash course. You never want to need to replace a system- but Bob Jr & company ( Clint?) are the people you want. Glad to catch it before its an emergency situation to be without water.

These people are the best and that is why they are always busy, but they will get around to you…read moreasap. Great service, friendly and know what they are doing. Reasonable prices as well. They do all my well and water softener work. Call Bob

I had a new tank put in several years ago and periodically have minor repairs to the well. earls…read morecustomer service is the best by far. that makes a big difference to me and all the staff are kind and knowledgeable. I won't go anywhere else

This company was very good to me. Leonard who did my repair was very professional and well educated…read morein his work. He showed and explained my problems to me. I called this morning and they were to me within a few hours with no emergency fee. I highly recommend this company

This company is great and what it's all about. The owner tried to help me get my well back up over…read morethe phone. Not everyone has your best interests at heart but she does. She got a technician out to my home same day. He replaced my tank and pump quickly. He was very professional and done excellent work. The price was cheaper than I expected for everything that they done for me. I will never call anyone else again and you would be smart to try this company.

Well was acting up. Water was flowing on and off a few seconds at a time. I called in the evening…read moreand was initially sent a video on how to fix it myself by cleaning the pressure switch. It wasn't the pressure switch. The next afternoon David arrived. He saw what was happening and knew what the problem was. Two hours later we had a new quality tank, new capacitor, new pressure guage, and running water all at a reasonable price. Very happy.

We hired Donnie to put our well in. He kept his word on the time frame that he said it would be…read more It was the most professional job that we have ever seen. He worked all day without a break. The well looks great. We had rock by the well and Donnie put all the rock back and did such a neat clean job. He is a great guy and easy to communicate with. If you need a well, you should hire this company. Absolutely great. Kay and Frank Dunnellon, fl

Really, really great service. Very friendly and helpful. They actually answered their phone and…read moregot someone out to fix my pump same day. They were very reasonably priced too.

We discovered our well was leaking yesterday late afternoon. Day before Christmas Eve. Called Luke…read morewith Tidewater, they were swamped but he sent his son out. He jumped right on it and had it fixed within an hour. Wow what a professional young man! Also courteous and very knowledgeable about his business. We highly recommend them.

Outstanding Customer Focus. This team does it right. I'm having well pump issues. I called them…read moreon a Saturday evening after 7 pm and they promptly called be back. They offered a few suggestions to get me by until they could get me somebody out the next morning (which worked) Keep in mind the Tidewater folks were at Hospice with a family member when I called but he still called me back to see what I needed. That people is somebody who cares about his customers, and that's why I recommend Tidewater Pump and Well.