This was my second job with Whay's and I was truly pleased with the quality of their work.read more

This is more for their courteous nature, as we did not actually have anything repaired but as we…read morewere on 895 before the toll plaza going into the tunnel outside of Baltimore, our car over heated. I suppose I should mention too that it was 8:40 in the morning and the temp was going to be in the high 90's. Thankfully we were stalled next to an opening in the pylons to the south traveling traffic so when the car had cooled enough, we got off at the first available exit-Hanover St and found this garage. The two gentleman at Whay's were so SO kind and quickly diagnosed our problem (bad fan motor) and offered us advice as to who could fix it quickly for us (we were en route to Maine for work). The woman who works here even offered us water. We were so grateful for their kindness and that they took the time to even look at the car given they were already backed up with work so they must be good.

This is what happen to my car 3 days after being serviced from this place. Driving through the…read moreharbor tunnel and my tire flies off. This is after they didn't tell me that they had to keep my car overnight and just closed up shop with my car inside. Do not go to this place! They put my life in danger!

BUYERSBEWAREBUYERSBEWAREBUYERSBEWARE!!!…read more Go ahead and drive a lil bit further (10ish mins) to K & K Tires instead! K & K Tires is located at 823 Fairview Ave, Linthicum Heights, MD. ---- Last night (6/15) my front left (driver's side) tire had a hole in it and I had to pull over to a 7/11 in Glen Burnie to get air. The air wouldn't keep. I checked my other tires and noticed I had a bubble and gash in my front right tire as well. I couldn't drive home. It was late. I called multiple tire shops that were open, they couldn't help. I was able to speak to a Mobile Tire Service who said he could swap out the tires for me first thing in the morning so I had to lyft home and leave the car overnight. The next morning (6/16 == today), my mobile service tech picked up [what was supposed to be] two 235 tires from Gillies. We wanted to put a slightly wider tire on for both of the fronts (recommended is 225). I met the tech at 7/11 he put the two tires on and I asked him where he got them from because my back tires were closed to being bald as well. He said Gillie's. So I got the address and immediately went to Gillie's. I noticed my car was making a noise and wasn't driving like normal but I'm think it's just the new width of [what was supposed to be] the two 235 front tires. I pulled up to Gillie's trying to get back tires to replace the back tires. The service guy/worker (who actually sold the tires to my mobile guy) told me he didn't have them (the back tires) in stock and also that my car was staggering down the road/limping. Still unbeknownst to me that we (I and/ the mobile tire service guy) were sold two different sized front tires from Gillies, I went to three other tire places who didn't have the size of the back tires. I ended up finding K & K Tires this morning (thank god) trying to get the back tires replaced (which they had in stock), however, when I got there their mechanics were telling me that they couldn't change the backs cause the fronts were not even the same size. I ended up having them change the front two tires to the SAME/matching size. I was already seriously late for work so I had to go to work but I contacted the mobile tire repair guy to contact Gillie's while I was at work because I couldn't have my phone. He contacted them and told me to go back after work so they can fix everything. After work (within the last hour), I drove to Gillie's and was immediately met by the serviceman who told me earlier that my car was staggering, and he told me that he already knows what I'm here for (he got the call) and that he was going to get the manager, "Gillie". Gillie, instead of coming outside to speak to me directly, kept relaying messages to his employee and also my mobile tire repair guy (who I was on the phone with trying to get this resolved). Back and forth back and forth. I was waiting outside for 30 mins before I told my mobile service guy to call Gillie and tell him to come outside to speak to me because Gillie didn't want to fix the issue that they caused. My whole transmission could've went bad as the tires were different sizes and I have an all-wheel drive sports sedan. Gillie finally came outside trying to belittle me telling me "I don't know cars", "he was on the phone w/ the mobile tire repair guy when he was changing my tires" and a bunch of other lies. Definitely lying about being on the phone w/ the mobile service guy because I was right next to him as he was putting on the tires. At this point, it's a scene, there's other patrons there witnessing everything. Gillie wanted to just give me two 235 tires (which was supposed to had be the case in the first place), which wouldn't have fixed the situation as K & K Tires properly put two matching front tires on so I wouldn't ruin my transmission as I have to drive a lot of miles across the DMV. Gillie told me "it's on me if I want to make a bad review". Gillie would rather risk the reputation of his business than to make things right by his customer. PLEASE GO TO K & K Tires not too far from here if you value your vehicle and safety!!!!!!!!!!!!! The location (for my account) says SanFran (account defaulted to that) but this is for the "business" located at 4904 Ritchie Hwy, Baltimore, MD 21225 (it may say Brooklyn, MD in some places/websites online).

Good service Affordable price…read moreVery friendly workers Very trustworthy service There was so many auto repair stores around this area and this is the most busy auto repair shop I ever seen ! They will tell you the true what is going on with your car ( very honest management team ) I am highly recommend this auto repair shop to my friends and family ! Thanks for your attention!

From the owner: Auto Repair,Brakes,Electrical systems,Engine Repair,Transmission repair,Auto Maintenance,State…read moreInspections and Emisions.

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

I took my truck in to replace the starter and remove a seized bolt in the engine block, which ended…read moreup turning into a much bigger job as the hole could no longer accommodate a bolt and required it to be filled and rethreaded by a machinist. Realizing the size of the job to pull the engine and send it off they worked with me on the labor cost. The SNT team were excellent at communicating where they were at every stage and delivered my truck back in better shape than I left it in every way.

My overall experience was great! Rony provided great customer service. He took the car for a test…read morerun and identified the issue. The car was repaired quickly and his price was very reasonable. I'm so happy that I found his business and will be referring others to give him a try! Thanks again, Rony....great job!!

Tony Garcia,is very rude and unprofessional mechanic,he doesnt like for you to be professional and…read morecourteous,his customer service skills and communication is very poor,i live in Waldorf,Md,which is over an hour away and he's had me drive out here twice to deny and disregard our appointment time due to me calling him to let him know i arrived,just for him to tell me i bugged him to much by calling so much and reaching out to make sure i had the necessary parts for the job.Again very unprofessional.

Repeat customer of many years and many vehicles. Highly recommend. I live an hour from the shop, I…read moreget my oil changes done at my local AAA. Each time they give me a long list of problems and a huge quote. Each time I take the list to Bernie at Pennington and each time I am reminded that I live in a world of people and business' trying to take advantage of its consumers. Thank goodness for Pennington Full Service, Bernie and his staff for always being honest and trustworthy and for your fair pricing.

From the owner: We are a one stop automotive shop. From engines and transmissions to oil changes and tire…read morerotations. Any make or model. No job to big or too small.

Do not let this guy touch your car.. if you do make sure to see if the parts are new or if he even…read moreput a new part on... this guy is totally unreliable

owner has had my car for over two months has not fixed it every time I asked to pick it up. He lies…read moreand says that he's in the hospital. The car has been sitting without an engine for once please do not take your car here unless you want your car to sit for weeks and months at a time with the owner is the only person they can that I found out who only is the only person working on all the cars will have your car sitting as he greedily works on other cars and makes you wait for your car do not take your car here