Wow. I am blown away by just my phone experience with the office manager here. I have had to switch…read moredentists a couple of times in the past couple of years due to employer insurance changes. I just got x-rays less than a year ago and in the past, when I have switched dentists, the office let me transfer recent xrays with no problem. For this dentist, the office manager told me over the phone (first time calling in) that they need to do their own x rays. When I started asking questions and advocating that I would like to have my xrays sent over since they are recent and didn't want to feel forced to get more xrays, the office manager, very "fake nice" like said "Well we aren't just the right fit for you" and then hung up on me! When I called back to ask why she hung up on me just for asking questions (I wasn't being rude, didn't raise my voice) she stated "I was just done talking to you" and then "I need to wrap this up" TERRIBLE customer service if the first time you call, you can't ask questions, your desires and needs aren't respected and your voice doesn't matter in your own care. I have worked in customer service for over a decade and know first hand this is NOT how you treat a customer or a patient.

Dr Hassan Pouradib and his staff are the best around . Dr P is the most knowledgeable, efficient…read moreand caring Dentist you could ever hopeful. It's like when you find a great mechanic you never go to anyone else. Preferred Dental Care is the absolute best!!! Try them out you won't be disappointed!! George Santa Rosa. Patient for 5 years !!!!

This continues to be a top notch dentist office! I am always so impressed by their quality of care,…read morefollow up and professionalism. Thank you for the consistently positive experience at the dentist.

We LOVE Dr. Westerberg and her team!! They have taken great care of us for our dental restoration…read morework. Highly recommended. :-)

My experience with the dentist and hygienist were good. Billing handled by Meghan the office…read moremanager is a different story. I have delta ppo so when you visit a ppo provider the dentist agrees to accept an amount that may be less then what is billed and copay calculated before insurance pays. The difference was never adjusted and my question was ignored several times when inquiring. Finally after saying I would contact delta dental professional services Meghan told me they would cut me a check and wasn't sure where the misunderstanding happened. Im sorry you dont just cut someone a $400 check if they aren't understanding billing, you would explain to them. If you have a ppo insurance definitely check your insurance statements vs what you are billed after services provided. Also one time I was blindsided by getting a $500 bill from the office in the mail. Meghan said waiting on insurance payment to ignore it and that she submitted several times, that insurance play games that she's been doing this for 20 years... I called delta dental they said they hadn't received needed documentation and after I sent a text to the office with an email to submit suddenly delta dental paid with in 5 days so Meghan is the one who was playing games. There were a few times where Meghan wasn't honest but plays it off as she knows her sh*t. Unfortunately because of billing/ insurance issues I said I would not longer be going there after finding a dentist i felt comfortable with.

I recently moved to Santa Rosa from the East Coast and was a little nervous about finding a new…read moredental practice. Everyone at Coddington Dental is kind and compassionate--from Dr. Sahaj Nijjar, DDS, to the office manager, I know I'm in good hands when I visit. Special shoutout to my dental hygienist, Ashley, who is a joy to talk to! Thank you, Coddington Dental, for making my experience enjoyable every time.

Dr Bonin was gentle, empathetic and caring. I got an appointment within a day and was in and out…read morefor a broken tooth in less than two hours. He made the whole process much less stressful than I had anticipated. Will definitely be a returning customer.

Just came back from a regular cleaning and exam. Bonin dental Care is the best and most caring…read moredental office ever. I have been a patient of Dr. Bonin for over 15 years. He is a talented, gentle and patient dentist. All of the work he has done has been perfect. Also he has been there for me with very painful emergencies on a few occasions. Best of all if you are afraid of the dentist this is the place for you. They have offer headphones for the mild anxiety folks and if you have severe dental anxiety they offer nitrous oxide. The front office is really organized and kind. The online system is so great for reminders and updates. They offer general dentistry ,implants and cosmetic. The dental hygienists are very good. I have always felt respected and well cared for by everyone. Highly recommend!

I've wanted to do this for so long. then my mom showed me an article on Dr Sutton and Santa Rosa…read moredentistry. Dr Sutton and Dr Rice and their entire staff are so warm and supportive and wonderful! I 'm glad I waited for them. I am so happy with my new smile, it is incredible! I can't thank them enough. Carrie B

As a new patient I was very disappointed with Dr Sutton and staff. I changed dentists for economic…read morereasons due to insurance coverage. $2,800 later I am still wondering what happened! (the initial estimate was for $800). I wasn't cheated, I did get dental care, but I do feel that Dr Sutton was more interested in his bottom line than my costs. So, be careful and keep all paperwork!

This is heartbreaking to write. I had been so impressed with the care and patience the doctor and…read moreher assistant had with our 6 year old son at all of our visits. We recently made a call for an appointment to have what looks like an abscess examined by the doctor and we were told that he was no longer welcome in her practice because he was "fearful". He's 6. The needle and the drill are scary. He pulled it together, and yes- he needed a minute to get there. He thanked them both at the end. This is not a family practice, and I would say also not a place if you aren't stoked to visit the dentist.

I am one of those unfortunate few that was gifted horrible genetics when it comes to teeth. I've…read morehad orthodontics 3 times, ~10 fillings, 2 crowns, and a couple root canals. Out of all the dentists that have worked on me, Dr. Araujo and her team are Grade A. Their smaller office makes the experience more intimate, getting to know the staff and make actual connections. She is honest and does the work that is NEEDED, not just chasing the money. I just had a filling redone yesterday and I was in and out within an hour...which is impressive given it was a lower molar second from the back needing several anesthetic injections. Yes, appointments are a bit tough (scheduling couple weeks out) but it's understandable given the time, attention and effort they give to each patient. That and from short staffing which is NOT their fault, blame COVID if anything. I've got another and a crown to be done and for the first time in a long time, I'm not dreading the dentist!

Dr. Morgan and Marilu were very professional…read more I am a new patient and was impressed by their practice. I had a lot of anxiety going in and they made me feel confortable. The care plan was professional and explained to me thoroughly. I would recommend giving this practice a try to anybody looking for dental work.

I am new to the area and needed a new dental provider for a somewhat urgent matter. I was referred…read moreby there associated office in Occidental and they were able to fit me into their schedule quickly. The staff was very friendly and welcoming. Marilou put me at ease by explaining everything that was going to be done by the doctor. Dr. Morgan had a great demeanor and asked me lots of questions and told me what needed to be done for my future care . I felt that they were very thorough in the care provided.

Dr. Varlakova was able to fix with my oldest son's baby tooth cavity and didn't insisted on giving…read morehim a silver crown as many other pediatric dentist would do. She was willing to fix his cavity with a white filling material and its still lasting well for almost a year now. I am so grateful to find a family dentist financially more affordable with a primary interest in helping her patients instead of insisting on one way solution.

I don't give a full five stars lightly. This dental office is fully deserving. Starting with a…read morestaff that is very professional and courteous; to a Dr that is thorough, patient and really listens. I had a couple of glitches and was unsure about bringing them up. Having had bad experiences at other dentists. But the staff and Dr. were even more accommodating. She explained and addresses my concerns in a manner that was so above and beyond what I have ever experienced. I have never felt uncomfortable in this office. She is meticulous, takes her time, and even makes follow up calls personally. Every experience so far has made me confident in returning for the future. I recommend this dental office to anyone who hates going to the Dentist.