STAY FAR AWAY!!! AVOID AT ALL COSTS!! Heavily padded bills,…read moreattempted to double charge me for parts already purchased, excessive 50% markup on parts, attempted to charge me for expensive repairs that were not needed, attempted to charge me for parts that were not used. After written estimate, deposit, and completion of work Mike Bauer added $800 in labor to my final invoice w/o approval nor a valid reason. Ultimately tried to explain the $800 charge as for 'extra test drives' to check for issues with the same $2,800 repair I declined because it was not needed. Bauer was extremely rude, demeaning, and angry bc he was called out for these multiple attempts at padding my invoice. He got away with the bulk of it by refusing to allow me to pay what was agreed and wouldn't return my vehicle though i'd driven 4 hours to pick it up on Christmas Eve. YOU are much better off taking your equipment to the dealer for repairs.

Had a problem and reached out to Bauer Automotive. Got a quick response and brought my vehicle in,…read morethey gave me a proper diagnosis and fixed my baby up fast. Great crew, will definitely be going back. If you have any problem with your vehicles, Bauer is the place to go.

Made and appointment and brought a 2015 Jaguar in due to brake pad warning…read more Dan examined the car and diagnosed faulty sensors. Suggested replacing them at a convenient time during the next few months, as brake pads were fine. Compared to the relentless upselling I've experienced at Jaguar dealer repair shops, Dan's honesty was a breath of fresh air. He could easily have indicated the necessity for new brake pads and instead honestly recommended a far less expensive sensor replacement. Dan is my go-to Jaguar repair guy going forward.

Deserves 10 stars. Dan is the man. Very easy very honest excellent communicator. Happy to say I…read morefound a lifelong mechanic that I can take anything/send anyone to.

Dryers only work about half the time, and you often have to go through a second time to get your…read morecar fully dry. The outside staff also needs to do a better job managing the line--cars should be directed to pull up while waiting to keep things moving more efficiently.

I went for a car wash. They fraudulently tried to sign me up to a monthly charge of 42$ until…read morecancelled, despite telling categotically I am looking at a one-time service, still they booked my card promising a cancellation of membership right away, with receipt. When I asked for a cancellation and receipt, the MANAGER (I think her name is Missy not sure) yelled at me telling me to shut up and listen to her instead of what I did with their associate before. (Extremely rude and disrespectful). She couldn't find my invoice / receipt or any proof of what she has charged my card or could print for me. And then, she just stamped away, asking me to 'GET OUT' , went away and closed herself up in her office. The employees told me, she is the manager so we can't do anything. Fraud, cheaters, rude, disrespectful and zero sense of customer service or even basic human behavior. Please avoid this place of you don't want to get scammed and be treated like this.

Went and got a quote. Seemed high - I asked about the hourly charge , they wouldn't reveal their…read morehourly price then said pick up our car and they don't want to do the work. Seems very shady and bad business practices. As you can see by the owners reply below, he is now covering for his nasty attitude and lack of communication. Maybe he was just having a bad day, but that doesn't make up for the fact that the "Customer is King" - the "I'm doing you a favor and take my price or leave it attitude" and defensive nature against the pricing discussion is not a good way to run any service business. I certainly will not come back, as suggested by the owner below. As he said on the phone with me, he's too busy and has enough business already.

I'm agreeing with Gabriel, the review from 3 days ago just below mine. Purchased brand rear new…read moretires and bought my car had to have them mount and balance them which they did. Soon after I bought the front tires, again brand-new , to have them Mount and balance them, as well as do the alignment. After getting the car back the car had a vibration and the alignment is still off. They told me the reason alignment is off is because the rim is bent, I asked him how come they didn't see that when they balanced them the first time , I was answered with" well we see it now". Not to mention the alignment was $140... Then the second time I bring it back they check it out and then proceeded to tell me all the issues that they notice with the car.. Oh now all of a sudden you so observant?? but when you was balancing the rim you couldn't tell that the shit was bent tho? This place is an overprice Daddy's hand me down with no integrity or customer service. They only get business because their location. They will never get a dollar of my money and I suggest anyone reading to stay away from them

Went here to get a tire fixed and they took care of it right away. Alan is amazing! He wil take…read morecare of you, takes the time to explain things and really fair. I will be coming back.

Start going there recently since my car was getting old. It's 2010 Toyota Prius and 2007 Toyota…read moreYaris, both drive well. He has been very good and he is honest with his work. He fixes things sometimes without charging if work is small. He has fixed all kinds of problems in the past, and we now go only there for all automotive repairs. I recommend if you are looking for reliable and honest automotive repairs.

service with a smile. Tgey were polite and professional. service took about 25 minutes.read more

. I went in to get an oil change and this location no matter who I interact with at this location…read more They're always very upbeat and accommodating. I was waiting for my car and the manager and Dan came out and asked me if I was here for a top off or an oil change and I said an oil change and they honestly told me that I had 60% oil life remaining and that I really didn't need an oil change unless I wanted one. Nowadays, they're aren't too many places you can go where they're totally honest with you. They didn't have to tell me that they could've just changed my oil I am very impressed with this location and will continue to go there and Dan is always pleasant and accommodating. I highly recommend this place.

Would give this place 0 stars if I could - terrible service and damaged my cars rim with no regard…read moreor resolution provided.

Went for a car wash & wax. You must get out of your vehicle but can watch its automated progress…read morefrom indoors. Tuesday is Senior Citizens Day. Good job, no damage to vehicle.

This review is for the MORRIS AVE, Springfield NJ location (next to Wine Library)…read more Excellent customer service, courteous and professional. Great guys working in this location. Walked me thru all the steps of an oil change while I sat in the truck. They checked my lights, air filter, tire pressure and everything else. I will definitely be back.

Super friendly service! Imam did such a great job taking care of me & explained everything so…read morenicely. As a woman, I did not feel like I do at other places where my money is taken advantage of.