HOA just cutted the orange tree. Claudiu said HOA no need to inform whatever they do. If so why…read morethey collect HOA charges from home owner? The condo owner just need to pay forjust what they wanna do? I really don't understand. They don't care about the value of the tree. They don't care about what the people feelings. Today is bad luck day for me and heart broken.

This is a beautiful, well-run, safe community in a wonderful location with friendly neighbors…read more Woodside Village is a great place to live. It has 3 swimming pools and beautiful, lush landscaping. South Coast Plaza is within walking distance. So is the Segerstrom Performing Arts Center. It's conveniently located near the 405. The HOA fees are very low and they do a great job helping the homeowners and residents.

Maybe it's much easier for me to review since disability allows paperwork to be mailed in annually…read moreand I no longer deal with the in office interviews. I've been dealing with many staff for almost 30 years so I think i can give you my take on the orange county housing authority as I see it. This has never been a time in history (at least that i'm aware of ) that there was so much homelessness in this county the whole state and accordingly every state in the country. Most people are on the verge of losing an affordable place to live or knows a few who are staying with friends or family eventually living on the street.Those people are families with children or the elderly and this is a state of emergency and FINALLY government is seeing the crisis and trying to do something about it. The OCHA was always an agency known for their rudeness and condescending behavior.Now their jobs have quadrupled and this may be the way they have to deal with the overload or not being able to do something to fix peoples situations. I am not excusing their demeanor in no way. I can say that most county jobs with huge ongoing caseloads are very stressed and are known for shortening lives.There's years of data on that so try to keep that in mind when dealing with county government they don't have things as easy as some think they do and the consequences of their job is poor health and early demise.They have these great benefits package but few live long enough to enjoy retirement It's ludicrous!My mother was a county employee for 25 years and I witnessed first hand.That being said it is horrible what has been happening to so many people that is a result of many things that are not being done right and how it's fixed is by having the right people in the right places and This is the year every one of us is going to have a chance to DO SOMETHING ABOUT IT! PLEASE VOTE ! This is something we can do that can help get people off of the streets and stop the unfairness of out of control rent. Find out what is at stake and don't give up.It's an important election year. It's so important everyone have their say and especially since that's one thing we all can do if we want to make a big change. Every little ballot counts.

If you are a Black woman, a Black family, or someone transferring from LA County, save yourself the…read morefrustration and know upfront: this program will do the absolute bare minimum for you, and even that will feel like pulling teeth. I had my FSS case transferred out here from LA County. HACLA sent my FSS case over. It was confirmed. And yet these people had the audacity to lie to my face and claim my case wasn't even in their system. That is not incompetence, that is a choice. There are virtually no resources made available to people coming from LA County. No guidance, no referrals, no real support just the runaround. Every step of trying to receive the help I am legally entitled to has been a fight. A constant, exhausting, demoralizing fight. I have watched how differently things operate for others. If you are white or of Asian descent, you will be directed to the right channels, connected to resources, and treated like your case matters. Being Black in Irvine, being Black in Orange County, isa different experience entirely. The disparity is not subtle. It is glaring, and it is real, and it is racism. To the staff who have deliberately stalled, lied, and looked the other way: I see you. I have documentation. And I will keep fighting regardless. May your pillow never be cold at night.

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

Please don't live here, it's a nightmare! There r homeless people living here even though we have…read more24/7 securities.

I've lived at MacArthur village as a renter for over 13 years and I've seen the decline of the…read morecommunity. It's definitely had its ups and downs. The rent is very affordable for the location, it's very walkable to nearby grocery stores and restaurants, and close to freeways. I've had nice neighbors for the most part. But... the laundry situation sucks big time. Many of the washers or dryers break and go unfixed for weeks. The residents wash dog beds in the washers leaving them filthy. The gym is terrible. lots of stray cats around the community that residents feed. Termites infest more of the complex, along with cockroaches. The parking for the free spaces in the community is often overcrowded and hard to find. Many homeless people are constantly coming in and out of the complex. There is definitely some low income rental units that have been, and currently are rented by drug dealers. Lots of tweakers come in and out of the complex, even with the gate. Our bikes got stolen from our back patio. Packages get stolen from your doorstep. There are a few great security guards, but most are not very helpful. Overall, it's livable, but there is definitely room for improvement regarding community parking, community gym, laundry facilities and complex security.

Lisa is the HOA manager for the Foothill Village Townhouses of Fullerton Association. She responds…read morequickly to all the requests I send her. Thank you

Poor service with slow or no responses and an attitude that says they really don't care. Their web…read moresite portal has to be the worst- outdated dinosaur style that's not inviting or user friendly. Terrible company

Mike Kubas answered my emails promptly and quickly placed modified our account as requested and…read morethen kept me updated.' Thank you Mike

I congratulate Mike Kubas, our Cape Ann account agent, for the quick work he did in restoring a…read morestreet lamp in our community that had gone out. The light flickered for several weeks before going out completely. However, within a short period of time after Mike's contacting SCE on our behalf, the light in the lamp was replaced. I appreciate the speed with which he resolved the issue. Steve B.

Had the opportunity to work with Sarah Ryan on a few projects in the last ast year and was very…read moreimpressed with her professionalism and how much she cares for her properties. One in particular had a board that needed more attention than usual and she always made it a point to be available or respond in a timely manner.

The worst property management company ever! Our community starting using them in 2021 and we have…read morehave 4 managers within the first 6 months. The corporate office is located in Texas they are a huge company that doesn't answer the phone or respond to the homeowners. They are sneaky with billing you for work not approved. They didn't pay are utility bills for four months and said it was are fault Candra who isn't our community manager, always get involved and she is not nice. Do not use this company

I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

As a long term and now past board member I can say that Kailey and April our co-managers are doing…read morea great job. Dealing with managers in different complexes in my real estate business gives me a real perspective. They really care and are quick to respond. Our complex is large and it takes a lot of work to keep things going. Keep up the good work. Jennifer T.

This company has to be the worst! One star because I can't give zero stars!…read more The only thing they are good at is collect our money. Don't return calls, or if they get back to you, it's after a week later saying it's our responsibility and they won't do anything about it. The stucco company they hired is a joke, they made big holes in my patio when "inspecting" and it's been sitting like that for over 6 months. I had rain damage in my house because they weren't taking care of the stucco in the patio. Now I have to pay to get my patio door casing fixed. There's horrible pest issue in the neighborhood, they're expecting me to take care of it now cause the company they called is incompetent. They lost the checks I gave them previously, where I specifically drove to their office to drop off. They acted like I never did it, then days later they found the checks. List goes on and on.

Friendly staff. Usually you'll speak to at least 2 people…read morebefore speaking to the rt one. Aside from that they are decent.

Our troubling experience can be summed up by the HOA's own written admission: punitive actions are…read moredriven by complaints--regardless of their accuracy--rather than by objective, measurable violations. This system rewards loud, unfounded accusations over truth and fairness. For context, my family and I are the kind of neighbors who give freely of our time--helping others move, giving rides, and responding in emergencies. We strive to be respectful, friendly, and conscientious in every interaction. We love this community--well, we used to. Recently, the HOA has treated us not as valued members of the community, but as offenders. Costly, punitive action was taken against us based on an embellished complaint, and our attempts to share our side have been dismissed. The "neighbors" behind the complaint never reached out to address the adults in our home, but they did harass my teenage daughter. And, rather than facilitating a collaborative solution, the HOA has targeted us and stonewalled our effort to communicate. Homeowners pay dues expecting consistency, respect, and excellent service. Instead, we have experienced the opposite: a community where members are valued inconsistently and fairness is optional.