Friendly staff. Usually you'll speak to at least 2 people…read morebefore speaking to the rt one. Aside from that they are decent.

Our troubling experience can be summed up by the HOA's own written admission: punitive actions are…read moredriven by complaints--regardless of their accuracy--rather than by objective, measurable violations. This system rewards loud, unfounded accusations over truth and fairness. For context, my family and I are the kind of neighbors who give freely of our time--helping others move, giving rides, and responding in emergencies. We strive to be respectful, friendly, and conscientious in every interaction. We love this community--well, we used to. Recently, the HOA has treated us not as valued members of the community, but as offenders. Costly, punitive action was taken against us based on an embellished complaint, and our attempts to share our side have been dismissed. The "neighbors" behind the complaint never reached out to address the adults in our home, but they did harass my teenage daughter. And, rather than facilitating a collaborative solution, the HOA has targeted us and stonewalled our effort to communicate. Homeowners pay dues expecting consistency, respect, and excellent service. Instead, we have experienced the opposite: a community where members are valued inconsistently and fairness is optional.

HOA just cutted the orange tree. Claudiu said HOA no need to inform whatever they do. If so why…read morethey collect HOA charges from home owner? The condo owner just need to pay forjust what they wanna do? I really don't understand. They don't care about the value of the tree. They don't care about what the people feelings. Today is bad luck day for me and heart broken.

This is a beautiful, well-run, safe community in a wonderful location with friendly neighbors…read more Woodside Village is a great place to live. It has 3 swimming pools and beautiful, lush landscaping. South Coast Plaza is within walking distance. So is the Segerstrom Performing Arts Center. It's conveniently located near the 405. The HOA fees are very low and they do a great job helping the homeowners and residents.

Still 2 stars! It's now $400 for HOA. Their processing time…read moretakes forever, security wants to show up whenever they feel like it. $$$$$$$$&

I am only renting from the landlord here for about a year now. I recently got a car last month and…read moreI already got it towed because they, "couldn't see" my parking permit even though it is in the corner with the windshield wiper. The picture they showed me was taken from a horrendous angle on their 2010s iPad. TLDR, I had to pay $500 to get my car back and the people there said they get Bradford cars every week or so. The security has a vendetta against anything that breathes or they have a mutual deal with the towing company. HOA NEVER RESPONDS. I have called them at their office multiple times regarding numerous issues and no one ever picks up. I tried finding their office but there is literally no sign pointing to where it even is. I just walked around the neighborhood HOPING to run into security just to find out where I can go to get my car back. Additionally, they repainted all the houses last year so that they would all match. They painted over the screen door, mailbox, and windows. They broke my mailbox and said that I needed to replace it because it violated their rules, so my landlord had to replace both the screen door and the mailbox to match all the other houses. So if you want to live in a black mirror episode, this is the place for you! I am so sorry to anyone who owns a home here, luckily I only rent so I can leave as soon as my lease is up.

Lisa is the HOA manager for the Foothill Village Townhouses of Fullerton Association. She responds…read morequickly to all the requests I send her. Thank you

Poor service with slow or no responses and an attitude that says they really don't care. Their web…read moresite portal has to be the worst- outdated dinosaur style that's not inviting or user friendly. Terrible company

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

As a long term and now past board member I can say that Kailey and April our co-managers are doing…read morea great job. Dealing with managers in different complexes in my real estate business gives me a real perspective. They really care and are quick to respond. Our complex is large and it takes a lot of work to keep things going. Keep up the good work. Jennifer T.

This company has to be the worst! One star because I can't give zero stars!…read more The only thing they are good at is collect our money. Don't return calls, or if they get back to you, it's after a week later saying it's our responsibility and they won't do anything about it. The stucco company they hired is a joke, they made big holes in my patio when "inspecting" and it's been sitting like that for over 6 months. I had rain damage in my house because they weren't taking care of the stucco in the patio. Now I have to pay to get my patio door casing fixed. There's horrible pest issue in the neighborhood, they're expecting me to take care of it now cause the company they called is incompetent. They lost the checks I gave them previously, where I specifically drove to their office to drop off. They acted like I never did it, then days later they found the checks. List goes on and on.

I moved into Herritage at Cadence a little over 2 Years ago…read more I love my neighbors the community and especially Donna who works the front Reception area at our clubhouse. Donna, always has a smile on her face and is so helpful. When ever I have a question about Events or just basic things going on in my neighborhood, she takes the time to explain or leads me in the right contacts. I definitely would say Donna is an asset to our community and I'm so happy she is here. Thank you for all you do Michele

I have repeatedly reported a roof leak affecting my unit and have sent multiple emails requesting…read moreassistance and updates. To date, I have received no response regarding the status of repairs. The ongoing leak has caused significant concern and frustration. Residents deserve timely communication and prompt action when issues affecting their homes are reported. They don't care just money hungry another HOA management company!!

We at Personal Touch Cleaning have had the pleasure of working with Kevin Miser and Action Property…read moreManagement for many years, and it has been an outstanding partnership. Kevin is a true professional who consistently demonstrates dedication, integrity, and a genuine commitment to the communities he serves. He is highly responsive, an excellent communicator, and always approaches challenges with a positive, solution-oriented mindset. As a vendor, we greatly appreciate Kevin's collaborative approach. He understands the importance of strong partnerships and works hard to ensure both the community and its service providers are set up for success. His communication is clear, expectations are well-defined, and he is always willing to work together to achieve the best possible outcome. The entire team at Action Property Management reflects the same level of professionalism and commitment to excellence. It is refreshing to work with a management company that values relationships, communication, and quality service as much as they do. We are grateful for the opportunity to work with Kevin and the Action team and highly recommend them to any community seeking exceptional property management services.

I needed some help with a work order and Alex Esteves was great to work with. She jumped in…read morequickly, kept me updated, and made sure everything got handled without me having to follow up a bunch. Super easy to communicate with and just got things done. Really appreciate the support. They made the whole process way smoother.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Living out of state, we are very pleased with the service we are getting from White Glove PM. They…read moreare very responsive with all my concerns, and our property is well taken care of. I highly recommend them for all your property management needs.

They are gas motorcycles going up the street almost everyday and most nights. Their are elderly…read moremen and women walking around and this could cause a serious problem.

I am one of the original owners and my opinion of Terra Bella has fluctuated over the years,…read moredepending on how crazy the crazy lady behaves (we have a few), how extreme the Board rules on issues (and I too was on the Board), how rude some people are, or how little space there is because people are hoarding unnecessary junk in their garages. But the bottom line is that as of my writing this review, all things are great in Terra Bella. We have an excellent Board of volunteers who are dedicated to keeping our association dues minimized and there has not been a massive increase since one of the more radical members left the Board, while maintaining the properties in the best shape possible. We have the most mature landscaping and our own pool within the master association of Northpark, which means that we have full access to all of Northpark amenities and our own if we want to stay close to the house. We have our own access to a locked bike path and secured mailboxes. Though more and more owners are renting out their spaces, there's a good mix of renters (and some great people too) and owners. Just one word of advice to our owners planning on renting out their units -- tell renters where the sprinkler shut off valve is at to save your property and the fines you will be assessed for damages (it's at the corner where tandem and double garages meet...under the red bell).