Our troubling experience can be summed up by the HOA's own written admission: punitive actions are…read moredriven by complaints--regardless of their accuracy--rather than by objective, measurable violations. This system rewards loud, unfounded accusations over truth and fairness. For context, my family and I are the kind of neighbors who give freely of our time--helping others move, giving rides, and responding in emergencies. We strive to be respectful, friendly, and conscientious in every interaction. We love this community--well, we used to. Recently, the HOA has treated us not as valued members of the community, but as offenders. Costly, punitive action was taken against us based on an embellished complaint, and our attempts to share our side have been dismissed. The "neighbors" behind the complaint never reached out to address the adults in our home, but they did harass my teenage daughter. And, rather than facilitating a collaborative solution, the HOA has targeted us and stonewalled our effort to communicate. Homeowners pay dues expecting consistency, respect, and excellent service. Instead, we have experienced the opposite: a community where members are valued inconsistently and fairness is optional.

The Woodbridge Village Association (WVA) is a private homeowners association and master-planned…read morecommunity located in the City of Irvine, California. There are over 9,600 homes within Woodbridge, for an overall population of approximately 30,000 residents. The Association has been in existence since 1976 as a mutual benefit, non-profit corporation. The community was developed by the Irvine Company but is a separate entity and is not controlled by the developer.

Woodside Village Location: Awesome ~next to the…read moredistinguished Segerstrom High School, Middle school, World famous South Coast Plaza, and Segerstrom Musical Hall/Symphony. Walking distance to shoppings and restaurants. Condo: WSV has 403 units. All 1-3 bedroom condo plans are all on one level and it's very spacious. The ground floor offers a large outdoor patio area for BBQ. We have 1 assigned cover parking space and 1 parking first come first served. Landscaping is always manicure and clean. Security is on site mostly at night. The complex is very quiet and club house is available if you wish to throw a party. Our family lived here since 2008 and we feel very safe with 2 children walking from and to school at ease. This save us as we both work full time. Parking is never a problem for us as we're allowed two parking spaces. When I arrive home at 5:30 p.m. there are plenty of parking spaces. The laundry room is clean and tidy and we don't have to worry if someone else is going to take your clothes. My neighbors have been living at WSV for the last 8 years and they loved it here too. As I also agree with them is that most people who complaints are people that don't like rules and regulations. They come and go all odd hours and bring in friends over to party. Yes, the complex is very large and some parking lots do have uneven pavement as like all roads that we drive on do have pot holes too. If you're looking for a peaceful place to live, reasonable rent, and convenient, this is your place. If you're looking for a place to party and bring in friends to shack up overnight, go elsewhere because the neighbors will call security ASAP.

HOA just cutted the orange tree. Claudiu said HOA no need to inform whatever they do. If so why…read morethey collect HOA charges from home owner? The condo owner just need to pay forjust what they wanna do? I really don't understand. They don't care about the value of the tree. They don't care about what the people feelings. Today is bad luck day for me and heart broken.

Still 2 stars! It's now $400 for HOA. Their processing time…read moretakes forever, security wants to show up whenever they feel like it. $$$$$$$$&

I am only renting from the landlord here for about a year now. I recently got a car last month and…read moreI already got it towed because they, "couldn't see" my parking permit even though it is in the corner with the windshield wiper. The picture they showed me was taken from a horrendous angle on their 2010s iPad. TLDR, I had to pay $500 to get my car back and the people there said they get Bradford cars every week or so. The security has a vendetta against anything that breathes or they have a mutual deal with the towing company. HOA NEVER RESPONDS. I have called them at their office multiple times regarding numerous issues and no one ever picks up. I tried finding their office but there is literally no sign pointing to where it even is. I just walked around the neighborhood HOPING to run into security just to find out where I can go to get my car back. Additionally, they repainted all the houses last year so that they would all match. They painted over the screen door, mailbox, and windows. They broke my mailbox and said that I needed to replace it because it violated their rules, so my landlord had to replace both the screen door and the mailbox to match all the other houses. So if you want to live in a black mirror episode, this is the place for you! I am so sorry to anyone who owns a home here, luckily I only rent so I can leave as soon as my lease is up.

Poor service with slow or no responses and an attitude that says they really don't care. Their web…read moresite portal has to be the worst- outdated dinosaur style that's not inviting or user friendly. Terrible company

Been calling to update ACH for an account on a property we help manage and it's been a nightmare…read more Called several times during regular daytime working hours, no one picks up the phone. Left messages. No one returns messages. After calling several times finally got an operator, who transferred me to the billing department, which went to voicemail again. Left a message no response. Such a simple task yet super time-consuming and very difficult to work with. Horrible service.

Jose was awesome! I had a slight hiccup with my electric when we change with Allview Real Estate…read moreand he was able to help clear up the issue with very minimal assistance from me. Thank you Jose and the team at Allview! Also big shoutout to Mark Dasher and Henry Moragau for getting the ball rolling when this first happened.

I have been working with Allview for several years now and have consistently had a great experience…read morewith their entire property management team. I would especially like to recognize Mark Dasher and Michelle Guillen for their outstanding support and professionalism. Mark and Michelle are always pleasant, responsive, and easy to work with. It is clear that they genuinely care about helping their residents and owners, and they do an excellent job communicating throughout the restoration process. Their quick response times and ability to keep water damage projects moving toward the finish line make a significant difference, especially when timing is critical. I would also like to recognize Brenden, Anthony, and Janek for their prompt responses when approvals are needed. Their efficiency helps prevent unnecessary delays and allows restoration work to move forward quickly, which ultimately benefits the residents, owners, and everyone involved in the process. Overall, Allview has been a great partner to work with. Their team is professional, responsive, and committed to getting things done. I truly appreciate the relationship we have built over the years and look forward to continuing to work with them.

As a long term and now past board member I can say that Kailey and April our co-managers are doing…read morea great job. Dealing with managers in different complexes in my real estate business gives me a real perspective. They really care and are quick to respond. Our complex is large and it takes a lot of work to keep things going. Keep up the good work. Jennifer T.

This company has to be the worst! One star because I can't give zero stars!…read more The only thing they are good at is collect our money. Don't return calls, or if they get back to you, it's after a week later saying it's our responsibility and they won't do anything about it. The stucco company they hired is a joke, they made big holes in my patio when "inspecting" and it's been sitting like that for over 6 months. I had rain damage in my house because they weren't taking care of the stucco in the patio. Now I have to pay to get my patio door casing fixed. There's horrible pest issue in the neighborhood, they're expecting me to take care of it now cause the company they called is incompetent. They lost the checks I gave them previously, where I specifically drove to their office to drop off. They acted like I never did it, then days later they found the checks. List goes on and on.

I have repeatedly reported a roof leak affecting my unit and have sent multiple emails requesting…read moreassistance and updates. To date, I have received no response regarding the status of repairs. The ongoing leak has caused significant concern and frustration. Residents deserve timely communication and prompt action when issues affecting their homes are reported. They don't care just money hungry another HOA management company!!

Could there be a worse HOA management company? As an HOA board member working with TMT has been an…read moreexceptionally terrible experience. They have several departments which one would think would lead to more efficient service. But, the departments never communicate with each other. We raised our insurance deductible and alerted them to this change, 2.5 years later when we finally left, they managed to change it in the Reserve Study, but never in the budget. They cost us over $30k in excess insurance costs b/c they never bothered to see what we had been paying for our Master Policy and didn't bother to look for an alternative until it was too late, claiming that they didn't have access to our policy and budget. We ended our contract with them April 30, after a 60 day notice per their policy. Our new mgt. company just received the funds two weeks ago, 1.5 months after our contract ended. And today we find out that they never had an end of year audit done for 2025 nor were our taxes paid. Not to mention that they embezzled a check for $500 that was a rebate to our HOA and even though it was cashed, no one could ever account for it. They will nickel and dime you to death with their Exhibit A fees, usually an additional $300-500/month on top of their monthly fee. Our Board had to constantly be on top of them and remind them about everything. Projects that should have been completed in 2-3 months, took 2 years. They are very good at taking your money, anything else, good Luck! I could go on and on, but they have stolen enough of my time.

We at Personal Touch Cleaning have had the pleasure of working with Kevin Miser and Action Property…read moreManagement for many years, and it has been an outstanding partnership. Kevin is a true professional who consistently demonstrates dedication, integrity, and a genuine commitment to the communities he serves. He is highly responsive, an excellent communicator, and always approaches challenges with a positive, solution-oriented mindset. As a vendor, we greatly appreciate Kevin's collaborative approach. He understands the importance of strong partnerships and works hard to ensure both the community and its service providers are set up for success. His communication is clear, expectations are well-defined, and he is always willing to work together to achieve the best possible outcome. The entire team at Action Property Management reflects the same level of professionalism and commitment to excellence. It is refreshing to work with a management company that values relationships, communication, and quality service as much as they do. We are grateful for the opportunity to work with Kevin and the Action team and highly recommend them to any community seeking exceptional property management services.

I needed some help with a work order and Alex Esteves was great to work with. She jumped in…read morequickly, kept me updated, and made sure everything got handled without me having to follow up a bunch. Super easy to communicate with and just got things done. Really appreciate the support. They made the whole process way smoother.

Been using WGPM service since 2016, Blake and his team is always professional, fast responding,…read morequick to act and taking care of both our property and out tenant. Highly recommended.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

I am one of the original owners and my opinion of Terra Bella has fluctuated over the years,…read moredepending on how crazy the crazy lady behaves (we have a few), how extreme the Board rules on issues (and I too was on the Board), how rude some people are, or how little space there is because people are hoarding unnecessary junk in their garages. But the bottom line is that as of my writing this review, all things are great in Terra Bella. We have an excellent Board of volunteers who are dedicated to keeping our association dues minimized and there has not been a massive increase since one of the more radical members left the Board, while maintaining the properties in the best shape possible. We have the most mature landscaping and our own pool within the master association of Northpark, which means that we have full access to all of Northpark amenities and our own if we want to stay close to the house. We have our own access to a locked bike path and secured mailboxes. Though more and more owners are renting out their spaces, there's a good mix of renters (and some great people too) and owners. Just one word of advice to our owners planning on renting out their units -- tell renters where the sprinkler shut off valve is at to save your property and the fines you will be assessed for damages (it's at the corner where tandem and double garages meet...under the red bell).

Unlike some of the people who live here, my "experience" at Terra Bella has not been that positive…read more I am not sure where to begin, but I guess I can start with the fact that owners pay both the Terra Bella HOA fees AND the North Park HOA fees, yet when you call security for any type of help, they tell me, and I quote, "Our supervisors told us not to do anything regarding Terra Bella Residents." This includes calling regarding the lock on the gate being completely removed and kids coming into the community from the trail and smoking drugs near our deck or cars that have been parked in the same spots for over a month with flat tires. "Call the Terra Bella Property Company," they say. It also includes the constant, non-stop barking of dogs in the community. The barking in one building in particular will go on for HOURS. The stench that fills the hallway of the common area permeates the residences and produces a fowl stench which is barely being masked by some electric air fresheners. At this point, they are so clogged with dog fur that never gets cleaned up, that they aren't doing much to mask the odor anymore. The hallway carpet hasn't been cleaned in over a year. The walls haven't been painted for at least 5 years. Add an owner who doesn't care about well-being of those living around her and you get a stinky, loud, mess. In addition, there are dog feces everywhere around the property... and it's the same LARGE dog. The HOA knows about the problem, yet nothing is being done about it for YEARS. This goes right down to their being feces in front of garage doors. PICK UP YOUR DOG CRAP! So gross and toxic! And visually, it's just awful. It's like saying, "I don't care!" And then laughing at everyone who lives around you. This past Saturday, it came down to a car alarm that was going off every 15 minutes for over 5 hours. I call security and Richard tells me there's nothing he can do about it until a patrol car arrives, which wasn't for 2 hours. He tells me I should go up to all the residences doors and tell them to turn off their car alarm. Totally makes sense...randomly knocking on doors. I and other neighbors just stood there helpless. If the owner was home, don't you think they would have come outside and turned off their alarm? You can't call the owner if I give you the plate number? Thanks for ruining my Saturday! And thanks for your help, Richard. Good thing there wasn't a real issue that required security. And FYI, you're like a toll booth worker. That's it. Not security. You aren't protecting anything or helping anyone. Look, all I can say is I feel for the people who are buying these units and falling into a trap. I had considered buying when I first moved in, until I saw how poorly the common areas are maintained and how owners are allowed to do whatever they want, regardless of how it impacts their neighbors or goes against HOA rules. It's really sad because the place has great potential, but for units that run anywhere from $350-485K, there is no way I would ever recommend buying one of these. We pay a lot of money to live in this community, and it is sad that they aren't doing anything to help the residents and allow them to co-exist.