I am the son of parents in their 80's who selected All Seasons as their retirement residence over…read moreother competitors in the Naples area. They are very happy with their decision, as is our entire family. My Dad started in Independent Living, which is like a luxury five star hotel with stacked amenities and a beautiful dining room and common areas, and my Mom started in Assisted Living, which is very similar to Independent, but includes nursing staff on call 24/7. After a year, my Mom rotated to Memory Care and my Dad to Assisted Living. Thus far, the staff has been very attentive and it is an ideal residence for eldery parents. The other reisdents are very friendly and they have engagning programming, such as live music performances, and other activities. The food is also top notch. Amy, the supervisor, works hard to make sure everyone is satisfied. Highly recommended.

Wow. This is an amazing facility for your loved ones. Amy, who runs this facility in Naples FL,…read moreknows each resident and carefully notices, how they are doing, the activités they participate in, when hair appointments are, the routines of residents here and if one should need more care. Typically, you hear how no one knows who your parents are or they are not being properly cared for. This is the exact opposite experience. What a piece of mind it is to know that Amy, along with all of their special programs and co workers are here and overseeing everyone's quality of life, fulfillment and enjoyment.

Nearly 2 years after I last reviewed Millennium House, the new owner has posted a comment alleging…read morethat my father received care at no cost for some days. Unfortunately, this "owner" is mistaken and erroneous in his allegations. My father never received "free" days. EVER. We left because the previous owner had sold the business and the QUALITY of care had not been retained. PERIOD. This comment, in my opinion, is an attempt to sway potential clients. I'm offended and have thus lowered my rating of this business to ONE star.

We have found new owners to be excellent! They have Made beautiful aesthetic changes to Millennium…read moreHouse. More importantly the staff is caring and knowledgeable. I feel comfortable leaving my mom there while I go to work. She loves the activities and can't wait to go back. I highly recommend the Millennium House... anyone needs Respite for their loved one.

I have lived in Independent Living at the Arlington for five years. I don't think I could have…read morefound a better place to live. Both the staff and the residents are extremely friendly. One of my favorite parts of living there is the concierge staff. Anything that you need, you just let the concierge know and they see that it is taken care of "Millie" had been there since day one and she knows everything and everyone and makes sure whatever you need is taken care of. She is kind. friendly, and, could not be more accommodatiing. And you can recognize her laugh from a block away!

I was at the Arlington of Naples for two weeks and my experience was great. The nursing and rehab…read morestaff was very caring and professional. I would highly recommend it.

Absolutely wonderful! Arbor Trace embody the dream of…read moreretirement living. My parents live in to towers with ocean and city views. It has resort-style amenities, and a vibrant social life. With a pool, hot tub, great food, Tennis, pickleball, putting green, shuffleboard-- it's like a permanent vacation. We love to visit! Great nursing care and superb staff give me peace of mind. My dad is able to get daily woundcare. The nurses are the best. At Arbor Trace you own your home. What a great investment. A huge differentiator compared most retirement communities that you don't own your home. Simply the best!

I've been living here for 3 1/2 years and I couldn't be more pleased. The staff and the residents…read moreare wonderful; the restaurant is great; there are more than enough activities. AND my condo is terrific with a view of the bay and the Gulf!

Review of Management and Administrative Practices…read more This review addresses a significant and highly unprofessional lapse in administrative conduct regarding the refund of a security deposit. Prospective residents and their families should consider this experience when evaluating the integrity and reliability of the management team. Unjustified Retention of Refundable Deposit We paid a fully refundable security deposit of $X as part of the initial application and holding process. Due to unforeseen changes, we withdrew our application well within the contractual period that guaranteed a full refund, as stipulated in the initial agreement signed with the facility. Despite documented contractual obligations and our formal, written request for the refund, the management has unilaterally and without legal justification refused to process the return of these funds. This is not only a breach of contract but demonstrates a profound lack of financial transparency and ethical business practice. Consistent and Unacceptable Non-Responsiveness The process of attempting to resolve this matter has been severely hampered by the management's persistent and deliberate non-responsiveness. Over the past six weeks, we have made more than ten documented attempts to contact the administrative office via phone, direct email, and certified mail. The attempts to reach the Director or any relevant financial officer have been met with silence, unanswered calls, and unreturned emails. The complete lack of communication on a serious financial matter is unacceptable. This pattern of evasion regarding a simple, contractual refund raises serious concerns about how this management team would handle critical, time-sensitive issues concerning the health and well-being of residents. In the context of long-term care, where responsive and reliable communication is paramount, this administrative failure is a severe red flag. Conclusion and Recommendation Our experience with the management has been deeply disappointing and highly unprofessional. The refusal to honor a clear, written contractual obligation for a refund, compounded by deliberate non-responsiveness, reflects poorly on the overall governance of the retirement home. We urge prospective families to scrutinize the administrative contract terms carefully and be prepared for potential financial and communicative challenges. We currently await the immediate return of our full deposit.

Parent there for rehabilitation after hospital stay. Call button off the wall, rang the bell but…read morewaited one half hour before responding. Not very accommodating to needs. Asthecicly unpleasant.broken furniture. Very uncomfortable wheelchairs patients to sit in all day. Bathroom requests had patient waiting too long.

Very scared. We paid a lot to get my mom into independent living. We are seeing & hearing things…read moreabout assisted living that are disturbing. The elevator at Macoma is an accident waiting to happen. The quality of care and the facilities are of great concern. During storms the provisions for tenants are sub par.

Huge private gated community Lots of housing options for…read morepeople of means. No poverty here You can get studio apartment, 1,2 3 bedroom housing. You get transportation and meal and aid options The place is beautiful. Lovely landscape and waterfront. The several dining choices of restaurants are open to the public This place is huge. I visit my mom here and she loves it. Lots of activities She loves the staff and says they are kind and helpful They allow small dogs

This campus is top notch the team members are attentive. The people are friendly, and the food is…read morefantastic!

Very disappointed. Four years ago, this was a great place and I felt comfortable having my mother…read morein their care. Unfortunately, over the past 2-3 years, I watched the quality of care, staffing, and leadership decline significantly. The weekends were especially concerning. I would visit and the place often felt empty, with very limited staff and very little activity. Elderly residents need proper attention seven days a week, not just during the week. I was also extremely disappointed with the leadership under Lynnette Durham. In my personal experience, I found her unprofessional, and the facility is simply not what it used to be. I also feel the quality of nursing care declined and that my mother's health deteriorated while under their care. My advice to families: visit unexpectedly on a weekend before making a decision. Based on our experience, I would look elsewhere.

Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.