Apparently technician had his own agenda before he arrived. Heard what I had to say and without…read moreeven going through the error codes in listed in the machine he began to rep apart the agitator drive assembly motor,pump and drive. Drive gears weren't broken and intact. He determined the entire drive carriage assembly had to be replaced at a price of close to 500.00. I said I had to think about it since a new machine could be an option. I didn't agree with his assessment plus he induced another issue and caused the machine to be out of balance and shaking out of control. Called him back next day and he suggested I should first replace the part he felt was the problem. At that point I told him not to come back. I called Bobby Flagg to come and check it out. He went through all the error codes and cleared them out then proceeded to run the machine. It ran perfectly and said nothing needed to be replaced. It is now days later and it's working fine. Do not waste your time on C&M service they just take your money for doing nothing.

Scheduled quickly when my dryer wouldn't work. Very knowledgeable and courteous. Very happy with…read morehis work and would recommend his service !!!

Two thumbs down. Super poor customer service. Fixing to create a web page over our terrible…read moreexperience.

I'd give then zero stars if I could…read more After waiting three weeks to get someone out to my location, the tech walked in, looked at my dishwasher, closed the dishwasher door and said it would need a new control board at a cost of $600, and that I should just buy a new dishwasher. He was there less than ten minutes and charged me $138.61 for the service call. Being a retired service tech for many years, I figured I'd fix it myself (I didn't really want to, being an amputee on dialysis but after the tech did what he did, I wasn't about to try and call someone else. I ordered a new control board for the dishwasher for $185.44 and installed it yesterday (3/1/24) only to find that didn't do anything, and the problem was NOT fixed (the dishwasher wouldn't start), so I did some troubleshooting, and it turned out one of the wires on the door switch was severed I assume from the door opening and closing over the years. Total cost to repair it? About $0.25. (yes, a quarter - 6 inches of hook up wire and some shrink tubing to reconnect the wire.) It is my opinion he was only here for one thing. To get the service call fee, and not to repair anything. In my opinion, It had all the makings of a scam. In summary, I paid $138.61 to have a tech misdiagnose the problem which lead me to spend an additional $185.44 for a part I didn't need, and as far as I know, the part is not returnable. I spent $324.05 when all I needed to spend was $0.25 worth of parts. If you ever see their truck outside my house, you can assume I've died, because I'll NEVER call them again.

We've been using Brian and Anytime Service for decades and our experiences have always been top…read morenotch. Brian and his team are very reliable, honest and hard-workers. Ive purchased appliances, had repairs done on Holiday weekends and I can't say enough. Not sure what all these poor reviews are about. All i know is when you are using a company for decades and the work is always good, fair and honest, I think it goes a long way!

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

The service team did a great job with my Delonghi 48 inch oven. The work was performed as promised…read moreand quoted. They arrived on time and left the kitchen as clean as when they started. Amanda was phenomenal with her customer service and professionalism.

The absolute worst experience ever. They started the repair of my Lynx grill on May 14 and five…read moreweeks later I still cannot light my grill (and during that first visit, the technician broke my control knob lights). Several subsequent appointments were cancelled last minute. I tried to reach the Central NJ office nine times by phone, and the corporate office in Texas five times. I sent an email to the Neighborly (parent company) CEO and Mr. Appliance President. They did not have the decency to respond to any of my attempts to reach them. They charged us $3,300 upfront for this awful service. The good news is I paid their fee with my Chase Visa. I filed a dispute with Chase and the payment is being pulled back pending investigation. Avoid this company at all costs!!!

Came for 30 minutes to address the dishwasher, said there isn't anything wrong other than the new…read moregarbage disposal that was put in was causing the issue. Didn't fix that, but charged $150 for nothing. AVOID

End of March, called for repair of a U-Line Ice maker. Mr. Hunt was not cordial and after charging…read moreme $135 for the service call on 4/8 he said the ice maker needed a new ice making unit and the overall cost would be about $250 to $280 additional. He said he'd send me an estimate. I have never heard back from him as of 5/5/16. So on 5/3 we called Eatontown TV and they fixed the unit yesterday w/o replacing the ice making unit. He simply adjusted the spring tension on the arm that shuts off the making of more ice. The charge was $107.