1. Brad's Tires

    1. Brad's Tires

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    Waipahu, HI

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    Brad's Tires

    4.4 (25 reviews)
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    Services - Brad's Tires

    Tire installation

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    Our first initial contact through text.
    Shannon D.

    The owner brad is also the owner of bj's jumpers which there is no yelp account for so unfortunately I have to do this on here. I am definitely not impressed. The owner himself was fine... in the beginning. Called about two weeks before my daughters party. Spoke to him about getting tables, chairs, a bouncer and a tent. He was very polite and informative. After giving me a price I Told him I'd call back to confirm. on March 20th I called and a girl answered the phone who said she was a daughter in law of brad. so I explained to her what I'd be booking which she also stated she was aware of my party needs after speaking to Brad. She asked to text her exactly what I needed and all the party info my name ,address of drop off etc. which I did. I got a reply back "okay got you, thank you. Your reservation is reserved" . Exactly that. She then asked how much brad had quoted and I told her but that I was uncertain of the price of the tent which she said she would get back to me the next day. I thought that was a done deal even though I never heard back from her the next day... then..... yesterday I texted to confirm drop off time and to my surprise I get a reply "hey my dad said we booked". Dun dun dun!!! Wait wahhht??! I hope your booked with one of my bookings and your just confused as to who your speaking to.. that's when I felt the frustration coming on. I try to call and no answer. Strange when I'm just texting her. Then she tells me they do not have any tables and chairs and that she said she would get back to me about the booking the next day. Mind you she was only to get back to me about the charge for the tent and not to confirm the whole booking. I called again no answer then she finally answers sounding irritated as if I'm pestering her by my calls and texts. She was so f**kn rude I was a bit taken back. She kept tryna tell me that I misunderstood things and that she even told me they were booked the initial day we "reserved" my booking. I have never heard of this rental company and the only reason I did was because multiple family members know brad and friends have used him for parties in the past. So I took their word. So here I was 4 days before my daughters party with absolutely no tables,chairs,tent, or bouncer for my family and friends to use or enjoy. I hate to bad mouth a company so bad but my experience was catastrophic at this point. Whoever it was that I've been speaking to (should have gotten the name)!Learn some customer service skills and own up to YOUR mistake. Don't lie and pretend you told me something that you didn't. I will be attaching our text conversation. I am green she is gray. Take caution when booking with them.

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    3 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    9 years ago

    Great service and very easy to talk to..also very helpful and honest..fast in and out and prices are very affordable.

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    8 years ago

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    9 years ago

    Brads Tire has always came through when I needed some new tires. Quick and friendly service. Awesome Shop!

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    9 years ago

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    10 years ago

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    8 years ago

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    9 years ago

    Best prices and quality tires on the island hands down!!! Great service and friendly staff. Would highly recommend

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    8 years ago

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    11 years ago

    Brad had my tires in stock & was able to offer me a same day appointment! Thanks Brad!

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    10 years ago

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    Review Highlights - Brad's Tires

    He did exactly what I wanted and quick also, in and out 30 minutes.

    Mentioned in 4 reviews

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    Discount Wheel and Tire -Waipahu

    Discount Wheel and Tire -Waipahu

    (367 reviews)

    Been a discounted wheel and tire customer for o er 20 year in Oklahoma. Moved to Hawai'i two years…read moreago and needed a couple of new tires. The customer service was that of a busy work place but respectful. The benefits still the same. Being on hawaii makes the cost so worth it. I rotate my tires every-time I change my oil so this alone makes it so worth it. The only downside is parking. Make your appointment early so you can get in and out.

    Frustrating experience here…read more I was offered an appointment via yelp on a Saturday. After playing phone tag, the guy that answers the phone says Saturday isn't even an option as their alignment guy isn't in on Saturdays. I scheduled for today (Monday). Wheels were aligned in about an hour. I thought things were good to go. My tire pressure light went on while I was driving from the shop to work in Honolulu. I called the shop immediately and someone said a manager would call me back. No call ever came today. I took my car to get my tire pressure checked. Only one tire was filled to 33. The rest of them were filled to 18!! My goal tire pressure per the manufacturer is 35. Now I'm questioning the entire accuracy of my service. My two rear tires are brand new (literally days old). The only reason I didn't get my wheels aligned at Lex Brodie's where I got the tires, is because they don't align Audis. Super disappointed in the service here. I've never in all my years of driving had tire pressure that low, and to have it that low after a service is astonishing. Update: 6 days later and no response from the store via phone or yelp. My message got left on read.

    Goodyear Auto Service

    Goodyear Auto Service

    (100 reviews)

    Bad beginning to end. Good front desk though…read more Scheduled apt 2 days ago on my only day off. They assigned my appointment for Friday instead. Didn't have my brakes, so had to get someone to pick it up from salt lake. Appointment was 830am. Added in a oil change and safety check. Came by at 2:57pm. No call, car sitting out in front. Said waiting to still do oil. Then service said he already did it. But they didnt call me because they were waiting for the mechanic to write off that he did the oil. 6 hour wait, for a scheduled appointment plus oil change and safety. Got home. My trunk is a mess, and what they didnt put back they threw it in the back car seat. FYI I asked the service rep. No reason to get to my spare tire. Wheel lock was on the dash. So not only did they have no reason to take my shit out. They threw my shit back. You can tell, they didnt put it down. It looks like they just threw everything on top. Best of all the heaviest things, my open house signs were on my supplies, and you guessed it. Papers smashed, container broken, small speaker smashed.

    I want to give a huge shoutout to Noelani, the Service Manager at Goodyear. She truly advocates for…read moreher team and takes real pride in the work they do...and it shows in the service they provide. I came in with a flat tire late in the day, with only about 30 minutes before closing. Even though the repair took around 45 minutes, Noelani still agreed to help me because she cared about keeping me and my ohana safe. That level of compassion and professionalism is rare. I also didn't know that tire repair is free on Goodyear tires, which made the experience even more appreciated. I am incredibly grateful and blessed for the kindness, integrity, and excellent service shown. Noelani is a true asset to Goodyear and an outstanding leader. Mahalo!

    Goodyear Auto Service

    Goodyear Auto Service

    (79 reviews)

    I had a great experience at Goodyear in Waipahu! I brought my car in thinking I had a slow leak,…read morebut they found that the tire had sidewall damage and unfortunately couldn't be repaired. Joshua was proficient in finding the correct replacement tire that matched my other three tires, and he was very patient throughout the process. This was also during the weekend of the hurricane, and I really appreciated being able to leave my car there overnight for three nights while everything was being sorted out. Tony also checked in with me later in the day to confirm the tire order and make sure everything was on track. Everyone was helpful, professional, and communicative. Overall, a very great experience! I really appreciate the excellent customer service from the team at Goodyear Waipahu. Highly recommend!

    This is the location by Long's Waipahu NOT the one by Highway Inn. I made that mistake but being…read morethat I'm always early, I didn't have any trouble driving a bit further down Farrington to the correct spot & still made it on time. Chris was kind enough to call the night before to confirm my appt & discussed some estimates costs for my tire sensor light that had been blaring at me for the past week. Upon arrival, I waited for about 4 mins before someone popped their head out from the back to assure me someone would be with me shortly. Chris came out, guessed it was me, I signed a release form & had a seat with an expected wait time of about an hour. In less than an hour, Chris gave me the news. My tires needed replacing. Eeeks! He took me to my car to show me how they looked & we trotted back in to discuss more pricing. A few questions were asked, agreement made & I was advised it's be another 45 minutes or so. 2 hours later, my car was ready to go! As I know my original appt wasn't expected to take as long as what it did, I'm still pleased that I didn't spend 5+ hours sitting around. I was cashed out by another rep, but Chris made it a point to catch me at my car before leaving to thank me for my service! That's great customer service! They do have a unisex bathroom (I didn't use it) & a few chairs for patrons to use while waiting. Lobby could use some dusting but hey, it's a tire shop!

    Brad's Tires - tires - Updated September 2026

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