In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Service technicians came promptly at the appt time and went straight to work. They were very…read morediligent in removing the old hvac and installing the new one. They also left no mess and made sure to put things back in its place after they were finished. Once they were finished, their boss came to inspect their work to make sure everything was done correctly.

Terrible experience from start to finish. I had two techs come to service my PTAC units. One did a…read moregreat job, the other didn't even bother cleaning the filters in my master bedroom. Immediately after the service, my 4-year-old PTAC started making noise and the thermostat stopped working properly. I called them back, and they sent a tech who insisted nothing was wrong--clearly to avoid holding the first tech accountable. I then hired another company, who found a leak and confirmed the unit was losing freon. When I confronted YuHan, she claimed it was "impossible" their first technician caused the problem and that their company "never makes mistakes." That's hard to believe when they couldn't even clean a filter. She asked me to send pictures and receipts, but it's pointless--she'll just deny responsibility no matter the evidence. She basically said I am lying. I attached a picture, this was AFTER the "cleaning". You can see the line thats leaking. The rep went as far as saying I am taking pictures of a third unit they never serviced, as if I am trying to scam them for a machine that wasn't working. Its ridiculous There are far better companies out there, and I can recommend a few. My advice: stay far away from these guys.

We were having trouble turning on our heat and were told by one company that we needed an entire…read morenew heating system. We called Jim Moscone, and in less than 30 minutes everything was fixed! The guys that came to our house were knowledgeable and so courteous. If this weren't enough for me to already switch plumbers, which now I'm a Jim Moscone fan, they came last minute the day before Thanksgiving to replace a kitchen faucet and fix a leak under the sink. I'm so thankful to have found this local gem of a company.

I'm only leaving a star because I have to. He left me with a leaking valve and then acted stupid…read morewhen I needed him to come back out and fix the problem. Then he tried to charge me another service fee!

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

Good service. Good speed and turnaround for requested service. Osama was very professional and…read moregreat to work with. The person who handles the phones, Sal, was a bit pushy with multiple phone calls to secure additional services that were recommended, however, not acutely urgent. We would also appreciate if the tech would handle payment instead of having to deal with more phone calls (at the same instant the tech walks away from your door) to make payment. By the way: prices are reasonable. Would definitely hire again, but hopefully this review will encourage some enhancements of service to limit phone calls to clients. Thank you!!

Provided excellent, prompt service at low cost. Will definitely hire them again if future service…read moreis needed.

My issue turned out to be a plumbing issue, not an HVAC issue. Even still, Liz called a plumber…read moreshe knew to see if they could address it, which they could. She went out of her way to try to help someone who could not be customer this time around. That is what I call business integrity and honor, which is in short supply nowadays. If I have an HVAC issue in the future I will without a doubt use M & Y.

This company was great! I had no heat in my home and was worried about the weather changing fast…read more They gave me a quick appointment, and once they came, they were very professional, found the issue and came the next day to fix it with the replacement part. I would definitely recommend if you have any heating or ac problems.

Master Comfort was able to find the root cause of a heater problem that no other technician could…read morefind. All other service providers told me to replace my furnace when the ultimate problem was a fuse in my furnace and a broken thermostat! Master Comfort was professional and efficient. I'll be using them in the future.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

Daniel and his team were excellent! What's more, and you don't find this often with contractors,…read morehe did what he said he was going to do and was prompt with follow up. We didn't have to chase him down. His work and attention to detail were top notch in a very complicated install. Highly recommend him and team! Tom & Jeanette

Danny did an absolutely incredible job installing our 4 zone ductless air conditioner. He came and…read moregave a quote quickly. Within 4 days he was doing the installation. His team finished in 3 days. They could not have been more professional. He gave multiple options for how the lines would be installed, and went above and beyond to make my wife happy. I'll be using him again on my next house.