We were having trouble turning on our heat and were told by one company that we needed an entire new heating system. We called Jim Moscone, and in less than 30 minutes everything was fixed! The guys that came to our house were knowledgeable and so courteous. If this weren't enough for me to already switch plumbers, which now I'm a Jim Moscone fan, they came last minute the day before Thanksgiving to replace a kitchen faucet and fix a leak under the sink. I'm so thankful to have found this local gem of a company. read more

Great service! We just moved to a new construction home and needed winterized. We had 3 plumbers say they would come by ...and never show up. Jim's office gave me a time and Jim himself came by and spent a lot of time checking the system and advising us on how we should take care of our system. His guys then winterized. Recently our landscapers mistakenly switched the water in the winterized pipes on.. Jim himself came out immediately on a Saturday to make sure it was nothing serious that could damage the pipes. Amazing service from a local business!! read more

I'm only leaving a star because I have to. He left me with a leaking valve and then acted stupid when I needed him to come back out and fix the problem. Then he tried to charge me another service fee! read more

Had whistling high pitched noise in my master bathroom when I turned on the faucets. I called several plumbing companies but they didnt really have an idea of what was causing the issue. Decided on Jim Moscone plumbing since they were on my real estate agent's preferred vendors. John came over and I showed him the issue. He look young so I wasnt sure if he had enough experience to fully diagnose the problem. He didnt really talk much but said it was a bad toilet valve. He replaced it and noise issue is resolved. Thank you! I realized I had used this company a few years ago also for a clogged line. I guess it depends on the individual plumbers' knowledge. Not every plumber knows every plumbing issue, that time he had called his colleague that came over and resolved the issue. read more

When the other guys told me that my Kichen floor would need to be ripped up to find out what was causing the clog in my pipes ($$$$$), i called Moscone Plumbing. They came at the time promissed and unclogged the pipes that the other guys could not. They were extremly professional, clean, and polite. Special thanks to Frank and Juan H. for the great service and professionalism. I would highly recommend! read more

Called Jim on late Friday night, he and his team showed up early next morning. They quickly diagnosed the issue regarding shortage and wiring. They resolved the issue per manufacturer settings, diagrams, and replaced thermostats as a previous boiler technician have took liberty to cross wires creating a shortage in the first place. Great team to have come across. They explained each steps and components along the way. Would highly recommend base on expertise, reliability, and service provided. read more

Props to Jim Moscone and his team! Called at 8:00 AM for a flooded basement and leaking hot water heater. Plumber Jose and assistant Nick were here by 10AM with a replacement water heater. They helped get the remaining water out of the basement (not really their job), got the new heater in, and left the workplace clean and orderly. For two guys on site for 3 hours plus a new water heater and haul the old one away, I thought their price was fair. I would definitely recommend Jim Moscone Plumbing. read more

Don't believe the positive reviews. I'm a consumer advocate lawyer for a living and I must say I think this is one of the worst service companies I have run across. I called them to assist in fixing a non working Gas line BBQ grill which had no gas.. while they came promptly, it went downhill from there. They did not say a word about any charges in advance . They diagnosed the problem that there was water in the line so that the gas line either needed to be replaced or repaired. They did not show or tell me where inside the house the line went into so I could even give the info to another plumber, but they assured me they would promptly get me estimates to fix the problem promptly as I wanted it fixed before July 4th High was10 Days later. They misled me in saying they would get right back to me and it could be all fixed in a day. The worker then demanded I pay him $367 on the spot in simply diagnosing the problem saying the owner "May" later take it off if I did the job. However , I was never told where the gas line even is inside my house to be able to use another plumber if I chose , so their "work" was useless to me unless I used only them and more importantly they never got back to me with any estimates - basically left me hanging Despite numerous phone calls, Messages, etc to them and they promising me each time the owner would get back to me when he didn't. So much for my July 4th plans tomorrow, courtesy of Jim Moscone . So now I am starting from scratch and $367 poorer due to this scam of a "plumber ". I intend to challenge my credit card ( now I understand why they didn't accept Amex as Amex would not put up with this crap in screwing their clients - red flag !) and if need be I will sue ( I'm a consumer rights lawyer) this plumber in Bergen County small claims court as I have successfully done with other service companies who rip people off and think people won't do anything.. Take my advice Don't use them read more

Terrible customer service. Called in hot water heater emergency on a Saturday. Moscone says - "hey we can't get there until Monday. We are tied up with AC emergencies." Me. "No problem. We can hold out with cold showers until Monday". Moscone - "we will call you Monday re time for appointment". Monday morning - "that's kind of far for us - we don't really service that area...." Seriously....? Call someone else. read more

Friendly, reliable, and professional! Very glad I found them, and now I know why so many people recommended them. They come with masks on, and makes sure no one is sick in the homes they visit. read more

Too expensive. Outrageous pricing . Seriously search more options before using them. $90 per 15 minutes

Jim saved me last night! My radiator started spraying water at about 12:30am. I called about 5 different "24 hour" plumbers near me, none of whom picked up the phone. Fortunately Jim did. He was further away, but said he would come out if I needed him to. But first he told me to try an old school trick of sticking a pencil in the part of the radiator that was spewing out water, allowing the wood to expand and stop the leakage. I didn't have a pencil, but used an old flower stem that I had, and it did the job. Saved my night and my apt, and allowed me to sleep until I could contact building management in the morning. I'm definitely glad he picked up the phone. read more

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STOP looking for a better Plumbing company in Bergen County!!! Jim and his team are by far the very, very best out there!! Not only are they incredibly skilled, reliable and honest, they are very fair in their pricing. I've used countless other plumbers for my home over the last two decades, NONE will ever be able to compete with Moscone. HIGHLY recommend!!!!! read more

Excellent, timely service. Upfront about their pricing which has been reasonable for a number of jobs. Friendly and safe professionals who genuinely care about their customers and value repeat business. I would highly recommend! read more

I had to share as not every service contractor is as conscientious as Jim Moscone. I had zero heat overnight and called the next morning at 730 and by 8am someone was at my door. The problem was fixed and appreciate the immediate attention. When there is a crisis no one handles it better. read more

Very friendly , reliable service .. its great to have a local business that is this good..

A friend recommended Jim Moscone Plumbing recently when our kitchen faucet was leaking water. They are excellent in every respect. Easy to reach, quick to respond. Friendly, caring and professional. They were very kind in terms of what they charged, given the current circumstances. And also very important at this time is how seriously they take safety precautions, such as wearing gloves and masks. I recommend them highly. I wouldn't think of calling any other plumbing service. read more

Job was done (putting in a p-trap,sink drain and stopper, cleared drain. Total time 1hour and 45 minutes written on bill. Total bill was $491.67. The parts cost $67.00. The work done was A-OK If you decide to use this plumber get a price quote first. read more

Had emergency water main break in my basement. My call was answered immediately and proper advice given to get emergency Suez water shut off. Biz owner asked me to call him as soon as that gets done. I didn't expect this really nice treatment for a random emergency call on a Saturday at 6 AM . I feel very confident. read more

This is, quite frankly, the only plumber I call upon. While I have met other good plumbers and have given them due credit, Jim Moscone Plumbing is the best. As a real estate agent there are times when I have to deal with an emergency for a client and every single time Moscone Plumbing has come through for me. They do excellent work, you'll never have to call them back because it wasn't done right the first time and the people Jimmy employs have been with him for many years. That alone is a message of excellence. Whether you're talking to Jimmy or his office, the service is excellent. This is a company you can always depend on. read more

I needed a Plumber to replace a portion of my steam heat pipe. My regular plumber switched to commercial only; so, I was in the position of having to find a new plumber. I'm not sure about you, but it's not easy to find one you can trust. Another website mentioned Jim Moscone Plumbing and the Yelp reviews were good; so, I took a shot. Mike showed up, told me the rate and provided best and worst case scenarios. With the worst case scenario price being acceptable I agreed. The work completed in under the best case scenario and was under what I thought I would be paying. What a great first impression!! Jim Mascone Plumbing are punctual, honest, professional, and will be my go to plumber in the future. read more

As a bathroom contractor I've used jimmy Moscone as my plumber for 35 years take my word for it when I say you get what you pay for, Jim Moscone is the best of the best. read more

Honest, knowledgeable, professional, and caring--Plumbing establishments do not get any better than Jim Moscone's. I have used them for twenty-five years, and they are the BEST! read more

We've now called on Jim Moscone Plumbing & Heating three times: new water tank, baseboard leak, and new air conditioner. Each time they came IMMEDIATELY. Called them on July 18th about my A/C after I found out it needed to be replaced (and during 90+ degree weather)--they came July 18th and were done by early afternoon July 19th! You get what you pay for and that's excellent work. They are respectful of your home: they lay out floor covers; if it's raining they'll even put up a tent to keep working; they take care not to bang your walls or chip your marble floors. And if you're a DIYer, Jim and Juan are incredibly patient and don't mind spending the extra time to talk about what they are doing and why. read more

I called on a Saturday and was provided expeditious and professional service and very fair and reasonable rates. They were very responsive and solved our problem correctly the first time. Honest, humble, friendly, efficient and responsive. read more

The best! I wouldn't call anyone else. My original plumber ( all state plumbing) messed up a leaking bathroom faucet problem to a bigger mess! They came and saved me. Very professional! read more

A company that sent someone who didn't know what he was doing, had to call in to know how to go by, and then charged a lawyer's fee when nothing was done on the customer's part. I don't recommend this company at all. I'm afraid that more damage has been done now. read more

Just completed a bathroom renovation and Jim and his team were there every step of the way! Exceptional response and customer service from the the beginning to the end. read more

They are awesome! They know what they are doing, are fairly priced and very friendly. Also, very important, whenever an adjustment has to made to the original job, they are very accommodating, keep their word and don't make you wait forever to come back nor do you have to keep contacting them to come back. I don't think about using anyone else. read more

Very helpful, fair prices, and comes over quickly for emergency issues. Would recommend to anyone in the area.

I don't recommend any body this company because the owner never show up on time . And got in my house technicians learning on the job , took a few guy here to fix the problem .and I got charge for this guys to learning in my house ............ read more