They came within an hour and fixed our clogged drain. David was excellent and got the job done…read more Even fixed our faucet upstairs that had low pressure. He knew exactly what the problem was and fixed it. Water pressure is great now. Very knowledgeable and reasonably priced. Will definitely use again.

Great service , very professional! Quality work Answered…read moremessages promptly and showed up on time

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I trust these guys implicitly. I've used them for big jobs, small jobs and annual maintenance and…read morethe communication, professionalism and rests are always top notch. I've recommended them to friends and family members without hesitation.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

David Cervone is an excellent plumber. I enthusiastically recommend him for any type of plumbing…read morework. He is very capable, organized, and low cost. He is very personable and good to work with. He made the entire process of getting a permit, putting in a new water heater, and explaining everything I needed to know very easy. i Kathleen

Owner is not very sympathetic to seniors who are handicapped and on fixed incomes. He charged my…read moremother full price twice at $160 per hour to fix a hot water and toilet flapper issue. He offered to give her a 10% discount had she had a Shop the Rock Card from town. Being that she is in a wheelchair, 85 and can't walk, I think this is no way to treat local residents!

We have had exclusively positive experiences with Dragonetti; they were recommended by not only our…read morenext door neighbors, but also other locals as well. We previously used another plumber and had very mixed experiences so we wanted to try someone new and are overwhelmingly happy with our decision to do so. Across 2 diagnostic calls, 2 regular service calls, and 2 jobs for "new" work, Dragonetti has been consistent in their deliverables and the quality experience they brought with it. I have to give special recognition to both the office staff that handles scheduling and, in particular from the plumbing team, Nick (although his colleagues have always been equally professional). Nick is extremely easy to talk to, explains everything clearly, and does not "hide the ball" whatsoever. What he promises is what he delivers in both scope of work and pricing. A particular point of appreciate we have is Nick & his team's responsiveness between Facebook messages with the company to get in touch at off hours and promptly returned phone calls/texts (scheduling and ETA communication for appointments). A recent example, we experienced a (at the time) scary situation with our boiler very late on a Friday. Nobody else returned our call despite having answering services and promising a call back. We got a 2am acknowledgment and prompt follow up the next day (Saturday). Within an hour, Nick was at our house and spent an hour listening to our concerns and diagnosing the issue/coming up with a plan. He left with a follow up scheduled and came through as discussed without any bumps along the way. I really cannot stress enough how stress free communications have been with Dragonetti in all regards and I understand why they are so highly regarded locally. Moving forward, they will be our go to for plumbing issues because we know what to expect and do not have to worry about quality concerns on their work, all of which has held up without skipping a beat. Highly recommend.

Nick and the entire Dragonetti team were amazing. They were professional, on time and very quick…read morein regards to communication and scheduling. The fixed a leaking faucet in my bar tub after I tried and failed to fix it myself. They were knowledgeable and took care of my issue with very fair pricing. I will be calling them again. It's hard to find people to trust when doing work in your house. Dragonetti plumbing has earned my trust. Don't hesitate to call them!

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

Had a very good experience with Austin. He was polite,…read moreknowledgeable, and did the job he was here for. Everything however is expensive nowadays. He listed a few prices on things I will be needing in the future so all in all I give them a very high rating.