Responsive...timely...efficient.... Reasonable... great work…read more& major clean up 11out of 10 !!!

He showed up on time, assessed the electrical issue, did his own shopping for the appropriate parts…read moreand did the repairs quickly. And for a price that I thought was reasonable. I have other items that need attention, and I will definitely use him again.

Excellent communication and service. Their quote came in several hundred dollars less than our…read moreother quote. We were able to get a next day appointment . They showed up on time and did a great job. Highly recommend

best experience with a contractor! They were on time,…read morecourteous and very neat. Highy reccomend!

He responded within 20 minutes, and could have been at my home the same day but I was busy, so he…read morecame the next day. I had 2 outside electrical outlets to replace, he installed both of them in less than an hour, and he didn't even need the power off to do his work! And He charged me less than what he quoted. You don't see this anywhere else! Only concern that I had was that when I called him about some details to get to my property on the day he was coming over, his phone mailbox was full and I could not leave a message. But he saw that I called, and called back 5 minutes later. A great experience. Would use him again.

This guy keeps rebranding because he is a flake. Kind of felt bad for the guy at the time has a ton…read moreof anxiety and wouldn't get me the estimate he promised would be quick. I told him just let me know a number it's not that serious. He finally got back to me and his girlfriend's son showed up with him with a massive confederate flag belt buckle I thought it was odd. Bought them lunch. They didn't finish that day because of a bunch of reasons he told me (over sharers are normally lying). He is a squirrelly guy, lacks eye contact. So he tells me he needs more money to finish the job because it was more than he thought. When they come back the following day, I asked him to show me what was more than he thought. He freaks out storms out the house leaving some of his tools lol. Later texts me threats that I should be careful. I still have his tools they work great. Thanks Eric. You going to threaten the wrong guy and they going to go on the offensive one of these days. The next electrician, I hired new Eric, and he said that he used to bully people at another company he worked at and then he was a hot head. Take a deep breath, thanks for the tools still work great!

The original price was $1000.00 more than any other estimate... when I pushed back on Mr Murphy…read moreabout this because I felt as though he was trying to take advantage of me, and explained the buyer of my property really wanted him because she found him here on Angie's list, he came down the 1000.00 immediately, like he had overcharged to begin with The work was completed and three weeks later my tenant moved out so I could close on the property, the utilities were to be left on as it was the winter, I inspected the property and all was fine. When I went back to the property 3 days later I found out the electric had been shut off! Which in turn shut off our boilers for heat, and it was 40* in the house! When I called the electric company to get it turned back on the told me Twin City hadn't had their work inspected from the town so we could not get it turned back on. I called the owner Mike Friday and Saturday with NO response, finally on Sunday when I left and irate voicemail he called back and came to the house and said it was an oversight by his office... instead of appropriately fixing the problem, he ILLEGALLY cut off the lock out tag from National Grid, and asked us to keep it quiet. We had over $5500.00 in damages that our insurance claim denied because the service had been turned off due to the negligence of Mike Murphy and his company. While we were doing repairs and working with our insurance, Mr Murphy claimed it was his error, asked our deductible so he could cover it and said if insurance denied our claim he would work it out with us. Once we let him rectify the illegal work he did and get the town inspection, we never heard from him again. Our attorney sent him a letter with the charges and he is now claiming WE were responsible for the inspection! I understand it was an oversight not to get the inspection done, but it was his responsibility and that caused major damage at our property! He is untruthful, unethical, and we will be moving forward with a lawsuit. I hope his conscious will kick in and he will rectify the situation!

Getting a electrician to come to come to your house, on-time, with reasonable cost and have the job…read moredone quickly is amazing. For a recent project I had called ten different companies, four called me back, three gave me quotes, one quote was insanely expensive for a simple job. The other was very cheap, yet day by day, "oh, we got busy see you tomorrow." Ummmmm. No. I work. Twin City gave me an estimate, when they said they would. Cost was more than reasonable and the crew came on time and was more than personable. Great owner and company.

Joe Sapienza and his crew are fast and dependable and they know how to get the Job done referring…read moreJoe has always been safe he gets it's done

These are my go to people when I have electrical problems or projects. They show up on time and are…read morereasonably priced. They really know what they are doing and do the job right . I had Kate out here this week and had a few jobs for her and was more than pleased with the result and especially pleased with the fee which included parts and labor both.

Tony from Empire Electric changed an outlet that burned and the cord from our dryer. He also…read moreinspected the wires leading to the outlet and ensured that we had the correct outlet for safety reasons. He was courteous, professional and very knowledgeable. He got the job done quickly. I was impressed how he came prepared with parts for different possible scenarios which means the job was completed that day. Thank you, Tony. We highly recommend Empire Electric.

Empire had worked on our older North Buffalo house before we bought it, so we hires them for some…read morenecessary electrical upgrades. Other contractors who worked on our house had actually complimented their previous work. They were willing to offer reasonable solutions to our needs and electrical safety issues, and respected our schedules, at reasonable cost, personably and professionally. Fast and meticulous and even visited afterward for quality control. Highly recommended for interior or exterior work.

really nice guys. everyone i talked to or that came to my house was very nice and conversational,…read moreand upfront about costs. i got appointments within a week so everything was done nice and quick. i would definitely go back if i need more work done!

Great service and reasonable rates. I had a emergency situation and they were out within a half an…read morehour.