I had one of those rare unusual experiences here. In short, not good experience with my stylist but…read morea very good customer service experience from the management and everyone else whom I encountered with. Long story! I may not return to my stylist however out of respect I wouldn't disclose my stylist name. I went in there for a consult with my frizzy hair and also wanted to do root touch up. I have had highlights from before. During my consultation, I was suggested by my stylist to do a hair keratin treatment. And she/he dint really talk about the root touch up, which was fine to me too. On my hair service day, when my root touch up was about to start, she/he asked me if I want to keep my highlights. I said yah, would like to keep my highlights. She/he also said that since some of my grey roots were longer more than about an inch, I'd be charged for a single process color $95 instead of root touch up $75. I gave my okay to that. Then work got started and all of my services were completed. Next day, I noticed several grey hairs still. I called up with my concern on the following business day. I was asked to come in so that my stylist can have a look. I went in there greeted my stylist asked how are you doing. She/he responded in a rude tone. Then after I addressed my concern, she/he went on raising her/his voice incrementally blaming me that I wanted to keep my highlights and that my greys were too long. I have to mention that I had been calm all throughout. For me it was not a big deal, it was just a minor error, which can be corrected easily. I dint go there to complain or scream at anyone, just wanted to see if that can be corrected. She/he made a huge deal out of it. She/he made me feel like it was my mistake that I had a complicated hair service request. Well, I'd say any professional's potential is tested on how one copes to new challenges. However, shout out to Teresa at customer service for the way she handled the situation. She was there to witness. She said that she'd let her manage know and gave me a form to fill up. Meanwhile, my stylist stormed out of the salon. Teresa was so empathetic! She dint assure me anything just said that she'd follow up with her manager. But, had been so compassionate throughout. It was a challenging situation for her too. She reacted so well at the situation, without taking anyones side. To me, unlike my stylist, she really thrived at her challenge! Following day, I got a call from their manager and she was really very nice as well! She set me up an appointment with another stylist to see what they can do. My second stylist tried to fix it as much as she could, which is all I wanted. Too much of unnecessary drama by my stylist. It'd have been solved right there, all she/he needed to do was tell me how you can help and if not explain to me what repercussions it may have to my hair. For the whole trauma that I had to go through, I'd have given a 1 star. However, for everyone else and everything else at this place I'd have to give a 4 star.

I tried this salon for the first time and had my haircut with Kacy. The haircut itself was good,…read morebut I don't feel it was quite worth the price. The website listed the haircut as $85 max, but my total ended up being $100. My interaction with the woman who checked me out was pretty minimal, but she wasn't especially friendly. It wasn't a huge issue, but I do think those little details can make a difference in the overall experience. Kacy did a good job, but I'm still not sure if I'll make this my regular salon.

I do not recommend this place. I had an appointment just for a consultation, they kept changing the…read moretime on me, so if they do this for consultations, I can imagine what the appointments are like.

Great salon with stylist Christine that can work with natural curly hair, short or long & color…read morelook that's perfect.

Super fast & my hair came out beautiful! Price is also super affordable. This is probably the best…read moreexperience I have ever had with my hair & trust me I been everywhere !

I love how they have remodeled the place the salon has always been great but definitely needed a…read morechange. Lety is a great hair stylist and always makes me look good. I wouldn't recommend any other place but them.

Very good! I went to get Brazilian waxing and to my surprise it didn't hurt that much!! She is very…read moreattentive and nice, totally worth it. Planning come back for sure!! Thanks ladies!

I've been going here for over a year and loved it. Recently, she messed up my brows terribly. I…read morewanted to keep supporting this place and not post pictures or write a bad review, but it's happened twice in a short period. 5/11/20: She overdid my left eyebrow and made it too skinny. When I told her, she said those were my natural brows (!!?). I know it's hard to accept when you messed up and can't fix it, so I just okayed it and left after paying. I wanted to cry. I spent months after growing them out. Although I was disappointed, I decided that it was only the first mistake and she had never done bad before. I came back after this and second time was good. However, third time was not. 9/17/20: She overdid my right brow this time and left a patch. And again, she said it was my "natural" brows. This was the last straw. It really sucks I have to find another place. I noticed she also stopped brushing and trimming my brows (she used to do that). I don't think she's as good as she used to be. I wanted to support locally, but not at the expense of my eyebrows. Really disappointed.

This place is an absolute gem. The staff is absolutely amazing!!!! They're extremely informative,…read morefriendly, attentive, warm, and just wonderful human beings. I felt very well taken care of and was sure that the service would match the end result. I went for the medium mid-back knotless braids and they came out looking flawless! The braids are absolutely beautiful! I was able to buy the hair directly from them, which is always a plus! I'd advise that if you're looking for unique colors, let them know in advance so they can accommodate. The establishment is clean and spacious and they work extremely fast! I hadn't ever had braids done so quickly in my life, however, there were two lovely ladies working at the same time since my appointment was in the evening. I highly recommend this salon, you will feel great and look great as well!

I booked this braider based on the fact she has a 4.8 on Google. Overall, I cannot recommend this…read morebraider because she braided my hair so tight, my braid fell out. I am pretty distraught. Let it be known that the braider will change her price based on your hair type. She went from 160 to 180 once she saw me - I have 4c hair- which is pretty unprofessional. She only takes cash so not only did I have to go and get cash before I came to my appointment, she suddenly wanted more cash. I was very frustrated so I cried as I have a baby - having the time to get my hair done is hard to come by. Note that if you leave a bad review, she will call and try to bully you into taking it down.

The woman here is an angel. She was gentle, patient, and kind. She miraculously got our 3 year old…read morefoster child to sit still long enough to take out their neglected braids. I called dozens of places all over town she was the only one willing to help us and she did a great job.

I loved the vibe of the woman who cut my hair and I never trusted anyone with cutting my hair…read moreexcept my mom and they gave me exactly what I wanted made me feel welcomed and comfortable, love how it was a walk in

Wonderful service, small business running by same owner last 15 years. She is a professional and…read morenice lady! I got my hair dyed by couple months and the color always last long, rich, healthy it 's not even damaged like another salon experience I had before. And overall she used GOOD PRODUCTS.

celine: is awesome very proffesional and fast…read more i have really short hair and she did small box braids and they look wonderful! i recommend her to anyone!!!!!

Being a person that rocks a bald head or extremely low haircut. I am admittedly hair ignorant. The…read moreowner of this shop was patient with my sheer volume of questions. I had to turn off the frugal meter because I complain about a 20 dollar haircut, and female maintenance is ALWAYS more expensive than male maintenance! This shop is surprisingly roomy considering the small look from the street view. Wanting to know how authentic of an experience of "African braiding" would be happening for my girls, I asked the owner where she was from (response better not be Egypt, TX!). She proudly stated Cameroon and her accent supported such a claim. All in all. I am not a fan of any process that takes this long, but all I have to do is wait...nothing more. Cell phone charger and many games on the phone will just have to suffice. No Wi-Fi here, so unlimited data plan suggested! Many guys must come here because there are plenty of power outlets! I am a fan of how patient the owner is with little kids. Considering that this generation can't sit still for too long, patience is definitely needed and appreciated. All in all, friendly staff and great pricing on this tedious process of beauty. Take a look at these folks and compare to similar places...you will see they are worth patronizing.