Our house is a relatively new build (since Nov 2020) but due to work and graduate school, my…read morehusband and I have been doing the bare minimum with maintaining our home. When I finally completed my graduate program, I was finally able to take my eyes off the computer and fix them upon the layer of dust on every shelf, blind, and appliances, and hard water stains on the countertops and showers. I felt sadness as I had done a disservice to our home and attempted to do some cleaning to no avail. One random day my sister asked me what I wanted for my graduation gift, my knee jerk response was, "To have someone deep clean my house." She promptly arranged Mary's Professional House Keeping to answer my wish. We didn't know what to expect and, to be honest, we were a bit concerned of their professionalism when they were delayed by 45 minutes from our scheduled time. HOWEVER, we were happy to be proven wrong as we were BLOWN AWAY by the quality of their service. The hard water stains evaporated, dust disappeared, and the appliances looked brand new. Everything SPARKLED by the end of their 3.5 hour job. The inside of our home looked rejuvenated; something we humbly admitted that we could not achieve on our own. We joked that this was the right time to have people over because the house looked so ready for hosting guests. We were really pleased with Mary's Professional House Keeping and will use them again in the future!

We contacted Carlos to do a clean up job at a rental property where someone had just moved out. We…read morewarned him they had left the unit filthy dirty. He went and looked at the job before quoting a price of $800. He promised he would do a "deep clean" and get it ready for another renter to "move in." After he said it was completed we went and checked it. It was not even close to ready for another renter to "move in." We walked him through the unit and told him what needed to be completed. The next day he said it was done. We inspected it again and it was still dirty. When we inspected it the floors had not been done, he also said he would have to charge more to do the tile flooring. A "deep clean" should include the floors. Carlos insisted his workers cleaned the unit, we ended up calling in another company, after paying Carlos $700. We also steamed cleaned the floors ourselves since Carlos's company did not do them. If he had quoted us more originally, that would have been fine. He saw the unit before quoting us a price.

I noticed that the oven had not been cleaned properly, and the window sills were still dirty. Given…read morethat an hour remained, I would have expected the oven to be cleaned thoroughly especially since that was one of my primary concerns. I ended up cleaning the oven and redoing the window sills myself. When I contacted customer service and sent photos, I received a call from someone named John. Rather than listening to my concerns, he was somewhat condescending and emphasized their terms and conditions stating that if they couldn't get to everything in the time allotted, then it simply wouldn't get done. He also pointed out that I had declined a more expensive service, which, while true, was still my choice as the customer. He offered to possibly send someone back, but I was on a tight schedule and needed to turn my keys in to my property manager. In the end, I paid $168 for a service that I had to redo myself. They don't offer refunds, and their terms (which I actually read) threaten a $5,000 fee for chargebacks something that feels extremely aggressive. Unless you just need a light surface cleaning and don't mind doing touch-ups yourself, I wouldn't recommend this service. The owner even attempted to deny the fact that the work was not done up to par and said that i attempted to extort a small business. This is about principle, not the $168. The service was not completed properly the first time. The cleaner had time to clean the upstairs bathroom, something that wasn't even a priority, but didn't finish the oven, which was. That tells me the hour wasn't spent on what was agreed upon. I'm well within my rights to share my firsthand experience, especially when the work paid for wasn't delivered. That's not extortion, it's accountability."

I love HHC I have used many cleaning services and finally…read morefound one that I really am happy with. Being a single mom can sometimes be overwhelming so finding a cleaning service that have competitive prices and has friendly staff and goes out of their way to make sure that customer is satisfied. Thank you Val I'm happy I called you

Terrible. Rushed, had to clean when I got home. Even tipped the girl so she would do a good job…read more Smudges on my mirrors, corners of bathroom had so much lint and dirt. Faucets in bathroom and kitchen were filthy. I don't even know what she did. Don't recommend, honestly just do it yourself.

I had my house cleaned and was surprised at the experience given all the 5 star ratings this…read morecompany has. I was extremely underwhelmed and would not be looking to hire Cees again, or at least not the person they sent to clean my house. Here were the biggest issues: - The entire service took too long and also felt very rushed at the end. I paid extra to have mold cleaned in the washing machine, and she spent a lot of time on it but completely missed the area she was supposed to clean and had to redo it which took a lot of extra time. - She didn't have the right products for the shower door and it's still covered in hard water stains. She even said to me that I would need a different cleaning product to remove the stains, and I was confused as to why she wouldn't have brought the product she's needed for that. Any other cleaner I've had always leaves the shower door spotless. - The floors throughout the house are now very sticky after she mopped, presumably because she only did one pass with too much cleaner and didn't then run over it with water. She also left pools of water in certain spots while completely missing mopping others, and now the whole house smells like cleaner and is irritating my allergies. - She missed a lot of cobwebs and pieces of dirt on the ground, and also left some piles of hair balled up. I had to run over a lot of corners with our own vacuum after. Overall it felt like we were sent someone who shouldn't have been on their own. She seemed really overwhelmed and out of her depth, even asking me to open a new cleaning product for her. I'm very disappointed since this place has such great reviews.

I booked Maid Brigade to do a move in clean to a house we recently purchased…read more Our team (Maria, Ada, and Ericka D) was wonderful. They were thorough and did a phenomenal job, especially in their deep cleaning of the fridge, which the previous owner left in a terrible state. They were detailed job in their cleaning inside cabinets, which is so needed when you are first moving in. They were also so kind and professional! My only constructive feedback is around payment experience at the and the very large arrival window. Regarding the payment at the end: I would have loved to receive a receipt of some kind (email, text, etc.) showing the total number of minutes I was charged for at the end, before paying. Regarding the arrival window: I was told my team would arrive anytime between 8 am and 5 pm, which basically meant I had to block my schedule all day, decline work meetings, etc. so that I could leave my office and let the team in the house. Maid Brigade does allow you to call the morning of and receive a shorter arrival window of 2 hours, but by that point you've already had to block off your entire day to be on call. A more manageable arrival window of 2 hours would be much preferred. My previous housekeeper does not service my new area, but one of the things I loved most about her is that I could have her come within a one hour arrival window and better plan my day around the clean.

I started using this maid service about 10 months ago, initially excited to have consistent help…read morewith keeping my home clean. Unfortunately, my experience has been increasingly frustrating and disappointing. First red flag: every visit brought a different team of cleaners. That meant inconsistent results every time because everyone has their own way of doing things. There was no standard of quality across visits. Second major issue: I was shocked to find out that washing dishes is not included in their $150 biweekly service. I've never heard of a cleaning service that doesn't wash dishes. When I questioned this, I was told it would be an extra charge--which made no sense for such a basic task. Then I was told that the $150 covers 65 minutes of cleaning for two people. However, after reviewing footage from my home security cameras, the cleaners have consistently spent less than an hour in my home. So I started wondering why I wasn't getting the full service time. Here's the kicker: I just found out they have been charging for the time it takes the cleaners to walk up and down the stairs to get to my apartment. That's right--they've been deducting actual cleaning time to account for the walk to and from their car. This was never explained to me when I started the service. It now makes sense why I was always wondering why the cleaning felt rushed--they were using part of my paid time for loading and unloading supplies, not actual cleaning. Also, I repeatedly had to ask them to make beds--something I thought was a basic part of any home cleaning service. My son's bed would consistently be left unmade unless I specifically asked. Recently, I was told the reason my service time was "running over" was because of the dishes (which again, were not part of the original service). They then tried to charge me an extra $50 just to wash dishes--on top of the $150 I was already paying. It honestly seems like this company is cutting corners and overcharging while not paying their workers fairly. The housekeepers often seemed rushed or disengaged, which makes me wonder how much of that $150 is actually going to them. In the end, I can't recommend this service to anyone. It feels like a company more focused on nickel-and-diming clients than delivering good service or treating their workers fairly. Save yourself the headache--look elsewhere.

The Jolly Bees team has been wonderful! They are dependable, thorough, and friendly. They have…read moremodified their schedule to accommodate us when we've needed to make changes. Their prices are very reasonable. We have a 6,000 square foot commercial space with offices. They do residential as well. I can't recommend them highly enough. If you need your home or business cleaned, do yourself a favor and give them a call.

Looking for a great cleaning service? You may find, like we did, that many services aren't taking…read morenew clients in private homes due to Covid etc. We needed a cleaning service for my elderly relative in a condo. Jackie and Jolly Bees were recommended by a friend and wow, what a big help! Dependable. Responsible. Thorough. Reasonable rates. Covid conscious. Friendly too! Easy to reach to schedule cleanings etc. I don't write reviews often. Only for services that really stand out. Jolly Bees has earned this "highly satisfied" recommendation.

I called for an estimate and I feel they were reasonable with their pricing as well as questioning…read more These days cleaning companies are pretty outrageous when it comes to both. They sent me a link through a text where I was able to easily book a date and time. Two ladies came right on time and seemed very professional. They let me know if they had any questions and worked through the time to do their best job. Johanna (not sure of spelling but pronounced with Y sound) was great and let me know what areas needed further focus next time.

I requested a cleaning for two hours with two people and for the price the cleaning was done…read more Excellent I was very happy with the service that I requested the bathrooms and showers were all cleaned. Carpet was vacuumed. It was a great job all in all I really appreciate borrowing my money for being very professional and communicative throughout the whole process.

Team arrived on time for a pre-move-in deep clean. We just finished a big renovation project so…read morethere was a lot to do. They did a fantastic job cleaning out everything. After we moved in, we noticed the oven rack wasn't cleaned thoroughly, so I reached out and they immediately sent someone the next day to clean it up. Communication was great throughout the whole process. We actually hired them again for a move-out deep cleaning for our old place. Would definitely recommend!

Been looking for house cleaning for quite some now. Finally found what we were looking for!…read more Started with great office communication and a prompt estimate! First cleaning was a deep clean...... great job! Now I get my house cleaned regularly! Definitely would recommend!

They did a fantastic job! They went above and beyond. Cleaned every nook and cranny. The pricing…read morewas super fair, they were clear with the price up front and stood by their estimate. I requested a deep cleaning and let me tell you they cleaned DEEP. The house looks amazing!

Omar and his team exceeded my expectations. They went the extra mile to strip and clean the…read moredirtiest floors ever. See before and after photos. The team was prompt, skilled and professional. Their prices were fair and better than any other competitor. The floors now look brand new. I can't tell you how happy I am. I will call on them again. Thank you Broom and Beyond!