I noticed that the oven had not been cleaned properly, and the window sills were still dirty. Given that an hour remained, I would have expected the oven to be cleaned thoroughly especially since that was one of my primary concerns. I ended up cleaning the oven and redoing the window sills myself. When I contacted customer service and sent photos, I received a call from someone named John. Rather than listening to my concerns, he was somewhat condescending and emphasized their terms and conditions stating that if they couldn't get to everything in the time allotted, then it simply wouldn't get done. He also pointed out that I had declined a more expensive service, which, while true, was still my choice as the customer. He offered to possibly send someone back, but I was on a tight schedule and needed to turn my keys in to my property manager. In the end, I paid $168 for a service that I had to redo myself. They don't offer refunds, and their terms (which I actually read) threaten a $5,000 fee for chargebacks something that feels extremely aggressive. Unless you just need a light surface cleaning and don't mind doing touch-ups yourself, I wouldn't recommend this service. The owner even attempted to deny the fact that the work was not done up to par and said that i attempted to extort a small business. This is about principle, not the $168. The service was not completed properly the first time. The cleaner had time to clean the upstairs bathroom, something that wasn't even a priority, but didn't finish the oven, which was. That tells me the hour wasn't spent on what was agreed upon. I'm well within my rights to share my firsthand experience, especially when the work paid for wasn't delivered. That's not extortion, it's accountability." read more

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I love HHC I have used many cleaning services and finally found one that I really am happy with. Being a single mom can sometimes be overwhelming so finding a cleaning service that have competitive prices and has friendly staff and goes out of their way to make sure that customer is satisfied. Thank you Val I'm happy I called you read more

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The most unprofessional and horrendous house cleaning service I've ever used! It started with Valery coming two hours late! Valery said she would come with her partner, however, came alone. We have a two bedroom condo with the floor steamed and tiles professionally cleaned prior to her arrival. No furniture in the condo since we were putting it on the market in a few days. We agreed on a $100 for less than a 1000 square foot condo with no furniture. When she showed up, she said sorry too much work - and asked for $130. My husband agreed...I was pissed off for the lack of ethics. She did a horrible job! When my realtor came to view the property prior to listing the condo. He said ...cleaners did a subpar job. I contacted Valery 7/3 and she said on she will contact me on 7/5 to come back to finish her job. That never happened! Don't use her... 7/12...I'm updating the review - Valery did end up contacting me on Sunday 7/9. She apologized and explained she had a medical emergency. She came back to clean and did a very thorough job! With that said, on Monday we had our agent take potential buyers to the property- my agent said the property looked very good and we got a cash offer last night! Thanks to Valery we will be closing escrow in 21 days! read more

I used HHC to get my brothers home tidied up before he returned home after a long stay in the hospital. I had made it clear that basic cleaning was needed, kitchen counter/floors, vacuum, etc... but that my brothers room needed the most attention. Let's say I paid extra for the extra time they spent on the kitchen but when my parents went to get groceries in the house for him, they were shocked at how little they did. Did not do simple dusting of surfaces that clearly needed it and didn't vacuum the downstairs which needed it the most (my brothers dog is a crazy guy). They did give a small refund so I appreciated that, however, I would say if you are going to use them, clarify alllll that you want or ask what they charge and what it includes. read more

Recently hired Valerie for a move-out clean on a one bedroom apartment with all laminate flooring and carpet in the bedroom. The building management required the carpet be professionally cleaned. All in all the work was fair. In the pursuit of saving time I had done a decent amount of cleaning on my own days before, inside oven (I always line it with tin foil so clean up is pretty much just throwing it out), inside fridge, microwave, shower tub, and inside most cabinets and drawers. Movers came early and cleared out the place, only 700 sq.ft. She did a pretty thorough job wiping down the surfaces and stainless appliances in the kitchen and bathroom. Swept and mopped hardwoods, wiped down the baseboards that accumulated heavy dust, wiped down window sills, all the usuals. She even swept up the dust bunnies on the side of the washer and dryer in the closet. She had a pro wet vac for the carpet cleaning and was thorough. The biggest problem was she was supposed to have a helper with her and didn't. Someone did show up after she was done (she made multiple calls to try and get someone to come out), bad coordinating. She was also an hour and a half late, which was not good since we were supposed to start driving north as soon as things were wrapped up. Moving is always such a pain, I've done it plenty of times. I guess her permanent helper disappeared the day before. She was responsive to calls and texts about 80% of the time in setting things up. You could tell she was a bit stressed out with the day. Invoicing was easy through email, text via PayPal so I could download and send to management as proof of services. Her pricing is very reasonable. We just paid cash. I think things would have gone much smoother if she had her helper and wasn't pressed for time working from 5 PM until 8 PM. Since things were rushed you kind of had to be specific about what needs cleaning or she might gloss over it. The management at some of these apartments can be really picky and will try to ding you for everything, so it's good to have cleaners that do even the simple stuff, like wiping down the walls from dust build up. She is nice and definitely works hard. I believe she is honest and I don't doubt children and life sometimes throw curve balls. I think she just needs to get her assistance needs sorted out ahead of time. It'd make everything much much smoother. read more

We tried Happy House Cleaners today. The service they provide is not a good fit for us. The attention to detail was not what we have experienced with other cleaning services at similar price points. One striking example was a visibly dirty squatty potty next to a toilet that she cleaned. We thought this strange because she did a decent job cleaning the toilet, but didn't bother with the squatty potty. As we made our way through the rest of the house we noticed a number of similar oversights, especially with dusting decors and cleaning stainless steal appliances. We ended up spending a couple hours re-cleaning the house after the Happy House Cleaners finished. We gave Happy House Cleaners a try because of all the five star reviews. Apparently the service is a good fit for many, not the case for us though. read more

Happy House Cleaners - Attention to detail lacking. - Home Cleaning Near Me

Valerie was very responsive and helpful in setting up my move out cleaning. She was extremely thorough and did a great job cleaning with her Team. Her prices were very competitive and she made sure we were completely satisfied. Her attention to detail and ensuring customer satisfaction is top notch! I greatly recommend Valerie. read more

Valerie was very professional and friendly when she booked my appointment. She kept me update on the day service was booked. She was on time and well prepare. She was very understanding. Left my two story house super clean (spotless). I would definitively booked her services again. Ohhh and one thing to keep in mind is you cannot find better price than hers. Price is right and the quality of of service is perfect. Thanks Valerie. read more

I really wanted to like Happy House Cleaners because Valerie was super nice and accommodating, but once the job was done, underneath my bed was untouched and still had dust bunnies, as well as my kitchen island had gritty sand as if they put one of my rugs on it and neglected to shake it out or even wipe the island afterwards. The price seemed to be decent for an hour's worth of work at $75 for a basic cleaning, but when I pay someone to clean a small, 670 sq ft condo, I expect them to do a thorough job when I'm a first time customer; first impressions and all, not to mention it's a business that has a lot to do with referrals. I wanted them to be my monthly cleaners, but they ended up being just another experiment. Sorry, but I wanted a thorough job, but ended up being a not-so-happy customer. read more

I have been using Happy House Cleaners for a couple of times now and will be using them every week now as they provide an excellent service. They really clean with intelligence making sure that any items left out our put back where they belong saving me having to search everywhere for them. They are methodical, cleaning every room thoroughly and it is always a pleasure to return to find the house looking so wonderful. They use their own cleaning products and despite being spotless the house does not smell of cleaning products wish is really nice. They always let me know what time they will be arriving via text so that you never have to wonder if and when they will be coming So far I am extremely happy with them, punctual, friendly, efficient and intelligent cleaning service that I would recommend to anyone whose primary concern is that their house is professional cleaned. read more

Having used other services in the past, I can say that Valerie and Jerry are by far the best cleaning cleaning crew that I've ever used. I had to clean out my husband's grandmothers home after she was placed in a care facility and Valerie and Jerry help me through every piece of it. (The house is over 5,000 sqft.) Valerie and Jerry came multiple times over the course of five weeks. They communicated very well with me about their schedule and times that they were going to arrive. They even jumped in when the other workers needed help with the cleanup of construction projects. I am very happy that they were the first to respond to my initial call. I guarantee I would not have received the same type of friendly, hands-on service from a larger corporate company. All in all I am very satisfied with the job that they have done and would absolutely recommend them to friends and family. read more

I hired another cleaning service "Emmas" no show no call!! My son needed his new casita cleaned before moving in on the first. Thank goodness Happy House cleaners came through. Valerie and Vanessa are professionals...and a top notch service...thanks ladies you saved the day. read more

Happy House Cleaners - Vanessa was prompt and meticulous...so awesome - Home Cleaning Near Me

I have been very impressed with Happy House Cleaners. They have been cleaning my house for the past 8 months and always do a great job. They always have a positive and friendly attitude when they clean my house. I have used different house cleaners before and always found areas untouched for some reason. After the Happy House Cleaners finish cleaning my house I am very impressed with their attention to detail. Coming home to a clean house is easy thanks to Happy House Cleaners! read more

I had Happy House Cleaners today 2/26/2022. I was embarrassed because I had no house cleaning for three months. I have two dogs and they did a fabulous job. Valerie and her helper were great and very thorough and did worked around my clutter. I already have another cleaning set up for next month. Valerie is going to also come and help me organize my kitchen. I had a major stroke and have not been able to do much. I would recommend them to anyone. read more

We have used this service a few times now, and we are so happy with the results! Have you ever had a cleaning service come in and when you open the door, you can't breathe from the strong cleaning chemicals? If there is a warning label about poisons on your cleaners, then why would you want that residue on your floors, sinks, counters, tables, etc!? We love that Happy House Cleaners use handmade cleaners from natural ingredients! It is safe for our cats, dog, and 2 year old to be around, and with all of them running around, you can bet the house needs constant cleaning. They do an amazing job, clean the details you never even dreamed needed cleaning, and when they are done, feel free to take a deep breath of relief when you see your clean house! We had a mold problem on the windows earlier this year, and Val made me a special spray just to help wipe away mold and prevent it from forming again! They are friendly, trustworthy, and hardworking, and I feel like I really get my money's worth from this company. If you like your house clean from dirt AND toxic chemicals, then you should try them out and support this small, local business! read more

Valerie and Vanessa came to clean my two bedroom home on Saturday November 19th in the afternoon. They are very professional and had all their tools for cleaning, vacuuming, supplies, etc... They were friendly yet serious as they had a task to complete. Valerie and Vanessa did an excellent job on both of my bathrooms. I really appreciate there attention to detail. There prices are reasonable and worth it for these type of services as its no easy task. Valerie and Vanessa thank you and look forward to seeing you very soon. Happy Holidays. read more

I used happy home cleaners service at the last minute and they were very accommodating came the same day that the job and got the job done I highly recommend them and have them come weekly now and my house is always clean!! read more

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Thank you guys! Affordable and friendly. I had to reschedule last min. and they were super cool About it. Staff that came over were very nice and did a wonderful job at my house! See you guys next month! read more

Seemed nice enough, but did not provide the service requested (move-in deep cleaning). Did not bring step stools or extensions in order to reach higher corners and shelves, which were still caked in half an inch of dust after the cleaning. Several drawers in the kitchen and bathroom had not be touched at all, with the dirty liners from the previous owner still inside. Streaks were also left on all windows and mirrors throughout the house. Floors and counters were good, so they may be perfectly serviceable for a normal weekly or bi-weekly cleaning. However, I was charged for a deep cleaning and instead got a bunch of cut corners. Am currently looking for a regular cleaner for our new house after our move-in, and after this experience, I will definitely not be hiring Happy House Cleaners again. read more

I found Happy House Cleaners to be very thorough and take notice to clean the more used areas of my apartment without my guidance-I am so busy at- they have come to my rescue when I needed them recently they left my place dust free, smelling great for my visiting in laws stay. They show up on time Val is down to earth and professional. Legit. read more

I have been using Happy House Cleaners for a year and l am always pleased with Val's work. She is very flexible with scheduling, is reasonably priced and works hard to get the job done. I highly recommend her. read more

Previously reviewed the team at Happy Home Cleaners but wanted to update how continuously awesome they are. Been with them over 3 years and they continue to amaze us. USE THEM! Friendly, accommodating and great at what they do. read more

Had them come out for a deep cleaning before a family event. Not only did they charge more than any other company but they did not even give quality work! The sinks still had toothpaste marks in them! Poor service but even worse customer service. I called and they said they could send someone next week...because that helps?! Never again...I do not recommend. read more

Would recommend this company! So punctual, do their work fast and very good! 5/5! If I need service anywhere at Long beach, for sure they are my number one option! read more

Valerie is great, very professional, on time and work is extra ordinary. Prices are reasonable. I have used her for many of the assignment and can vouch on the quality of work and accommodating to your schedule. All of the above with a very warm smile in all work done make it a win win situation. read more

We hired Valerie to clean our house on a biweekly basis. Her pricing is fair and reasonable. She actually quoted me exactly what my previous cleaner charged me without me having to even say how much I used to pay. She accepts payment through PayPal which is a nice feature especially when I forget to get cash the night before she comes. She's responsive to text and phone calls. She does a great job and is attentive, accommodating, and an all around nice person. She can basically restore anything to look like new. As mentioned by other reviewers, she runs late due to personal issues, but hey, I'm not one to judge because I myself cannot get anywhere on time. I don't mind it either as long as she notifies me in advance and keeps me posted, which she does. Sometimes I need to push back our regularly scheduled date/time and she was cool about that, so it works both ways. I imagine that if you let her know that time is extremely sensitive for the job then she would put in her best efforts to make sure it happens. BUT, she's worth waiting for. My last cleaner did a horrible job and I didn't realize it until Valerie came and cleaned it all up. I had a new kitchen sink installed and my two bathrooms were remodeled while I had my last cleaner.. well, she just let it go soooo bad. There were hard water and build up EVERYWHERE, everything that was new became old over the years because of her. I spent good money on those fixtures and paid her to keep it looking new. Seriously, I thought it was over and there was no going back or hope for it. That was until Valerie showed up and my freaking kitchen sink is like new again! I haven't seen it like that since I bought the damn thing. My bathroom fixtures are looking great, everything is looking like when I first bought them a few years back. Valerie and her helper go hard at it the whole time and gets done fast. Toot it and boot it, no straggling so she's out fast and onto her next job. That's great for me because my dogs don't like being cooped up for long periods when they normally run freely in the house. She doesn't leave things for the next time as my last cleaner did very often; which is probably why everything had hard water build up. If she misses something she is more than willing to correct it. Overall, I give her five stars because her ability to restore items is incredible, attentiveness to detail, and she's a person you can trust with your elderly mother. read more

These girls were top notch!!! Worked and cleaned like champions. I randomly chose them from yelp and their reviews and I am so happy I did. Price was fair even though for what they did they deserve double. Steam cleaned the bathroom walls!!! Omg that nasty bathroom came out brand new!!!! I def recommend them to any of you needing a deep clean or cleaning service. I wasn't disappointed at all. Thank you girls!!!! read more

Had Valerie here to clean the house for the third time, and was very pleased with the service. Valerie now has another person working with her, and she was able to get our house done faster than the two previous times. Valerie kept me posted on her ETA, and has always been very friendly. They did a thorough cleaning job, and made our house look sparkling new. I was really impressed that she asked me if I had a preference on which part of the house I wanted her to start, just so they didn't get in the way of us. That was very thoughtful. She also asked if there were areas I wanted her to focus on. They were very thorough, and did a great job. I am very happy with Valerie, and will have her coming back to our house every two weeks for a cleaning. Her prices are reasonable, she is honest, and attentive to detail. If you are looking for someone who uses more natural cleaners, is reasonably priced, thorough and honest, talk to Valerie. read more

Last week I called HAPPY HOUSE CLEANERS to clean my home. I'm really glad I did. Valerie, and Gloria arrived when they said they would. Extremely professional, and detail oriented. Once they saw the size, and mess they were gonna have to deal with I was told they would have my place clean within 3hours and once they were done 3HRS later I was extremely satisfied with how clean my place was. Both Valerie, and Gloria were very professional, and thorough and went out of their way to make sure I was satisfied. They will be returning once a week to clean my home. If you want quality service and reasonable rates, I recommend you give HAPPY HOUSE CLEANERS a call. You will not be disappointed. read more

We have had Valerie and Vanessa clean our place at Leisure World for the past few months now and they have done an outstanding job! They are very accommodating with your schedule, excellent communicators, and will clean to your specifications. The ladies are fast and efficient, provide all cleaning materials and rates are very fair and reasonable. Certain items will cost extra, but that's to be expected. If you have a place that needs cleaning in Long Beach or Orange County areas, look no further than Happy House Cleaners! Vanessa and Valerie will take great care of your place and make it sparkle! Thank you ladies, and keep up the good work! read more

I hired Happy House Cleaners to complete a deep cleaning of our home before we moved in. They did a good job with the bathrooms however I was disappointed with the rest of the home. I felt that I was very clear in what was important to me before our scheduled cleaning day. I shared my concerns with Valerie and she offered to come back to do a second cleaning. The second cleaning was good and I am very grateful that she offered to come back to do the job right. Thank you, Valerie. read more

Happy House Cleaners has just started to clean my house but, does a great job! Valerie is great to work with and accommodating. Happy I was able to find them. Valerie is the one I work with and keeps in contact with me and if there's any changes or anything I need to have done, she'll work her magic. Look forward to the future cleanings Valerie will help me with! read more

if I could give a zero I would!!! first they quoted me a price and stated that the move out clean including bathroom, cabinets, windows and appliances would be $330. when the cleaner got there they tried to charge extra the bathroom and appliances. when I told them I would rather just cancel they honored the $330 price. The cleaner stole a graduation lei with $100 on it, didn't finish her work, didn't touch not one window. very unprofessional. Please don't leave any valuables around. I would not recommend this company to my enemy. Now I'm out of $430 and still have to clean the apartment myself. read more

Happy House Cleaners completed a move out cleaning for one of my properties. I had addressed my expectations and emphasized what I wanted them to focus on. They agreed to them, but there was no follow-through. I expected a deep, thorough cleaning of the entire place. However, all I got was light dusting, counters that were lightly wiped down, baseboards that were still covered in dust, carpets that were lightly vacuumed, doors and cabinets still covered in dirt and grime, and blinds that weren't even addressed (I paid extra to have this handled). In the end, I ended up cleaning the entire place and realized I should have just paid myself. read more

I have been using Happy House Cleaners for a little over 2 years at my business, Averyboo Arts. We are a recognized green business in Long Beach serving children, so it was important for me to find a cleaning service that used non toxic, environmentally friendly products. Valerie has always been very accommodating and has customized her scents for me as I have allergies. Her team is thorough and take pride in their work. Recommended! read more

Valerie was able to accommodate a last minute, same-day, appointment that I desperately needed as we were due to move out that same evening. They did a fantastic job restoring our train wreck of an apartment to just like the day we moved in. read more

I think that communication is key. Valerie sounds very nice over the phone but texting hours after a scheduled appointment is not okay. To her defense she said her child was in the emergency room and if that is the case I hope he doing better but a text or call just notifying of the change would have went a long way. read more

Valerie cleaned our house well the first time. I called her and scheduled another cleaning and had to text and call her the day of the appointment because she was 20 minutes late. When she answered she seemed confused about the appointment we scheduled the day before and didn't have the address although I texted it to her. I thanked her but cancelled her service. Customer service is very important to me. Two stars because when she did show up, she did a good job. read more

I was a little hesitant to have other people cleaning my house, but with my hectic schedule I had no other choice. Happy House Cleaners were very accommodating and thorough! I would definitely recommend them, and will be using them again! read more

I was excited to start with Happy House cleaners because of all the great reviews, but, had a horrible experience. The first appointment was missed because her alarm didn't go off in time so, I rescheduled for the next evening hoping that I would have a better experience. I received a call 10 minutes before the scheduled time, yet another excuse. Fool me once shame on you, fool me twice, shame on me. Needless to say, I will be looking for someone else to clean my house. read more