I took my daughter's car in for a throttle issue and oil change on a the same day appointment at…read more4pm. They stated that there would be a diagnostic fee which I agreed. They called at 9am the next morning and had the issue fixed and did not charge me the diagnostic fee. I only paid for the oil change and it was less expensive than going to Jiffy Lube. Very happy with the service, communication, and speed of service.

I called to get an appointment and they got me set up for the next day. I got my oil change done at…read morethe dealership and was quoted two tiers of 30K service, which was overdue. At AAA they were able to do the higher priced service for the lower tier cost, saving me hundreds. I got a ride home and back, got an email and text message when they were done with a link to a detailed report. I'm getting all things done here from now on if it's not covered by my extended warranty. Everyone was friendly and professional and they took the time to explain all the work done. If you have AAA membership you get 10% off labor costs.

I just want to give a shout out to Bam. I have been trying to get my headlight figured out for days…read moreand was having a lot of trouble and just really needed help while I'm dealing with a family emergency and he was so helpful and pulled my car in and figured everything out I think in less than 20 minutes and it was such a small ask but you guys have no idea how much that helped me today. Give that man a raise!

Went to this location because I had a great experience here previously…read more I wanted a diagnostic on my car, for someone to actually take a look at it and take it apart. Guy with red hair, beard, and mustache seriously told me to go to AutoZone. I don't want somebody to just put a scanner to my car. I wanted you to actually look at my car! Seemed more like he just didn't wanna do any work cause no one else was there when I got there.

Seth greeted me and assisted me when I first pulled up. Very nice young man…read more Tamisha also was very helpful. Much better team working than my last visit. Way to go Jiffy Lube

everything went well .. it's my second time going there and…read morei will go back for my next oil change .. thanks you Mish she was excellent.

Highly recommended auto service in the Henderson area. The gentlemen at the front are very easy to…read moretalk to and they work very hard to gain trust. I've been to this location several times in the past two months starting from oil change to necessary car repairs. I have an older vehicle and can safely say I can transition from the dealer to this location. I did have some leaking of oil after some work but this was easily recovered as they brought me in the next day and even compensated me for the issue. The price seems to be competitive compared to other places. As someone who doesn't know cars, I can sure say I felt heard and understood here. Paul and Devin were especially helpful. Back manager was also excellent! 5/5 stars

This is for the St. Rose/Henderson Location. - 4/21/26 I've…read morebeen going to Sun Auto for the past 3 years with No problems, but this recent incident Truly DISAPPOINTED me to ANGER!!!! I took my car to them because my dashboard lights went out, which I explained to DEVIN at the front desk (neve r seen him before) but no the less I was not worried.... until DEVIN called and I quote "Calling to get your permission to fix your hose" .... Me:???????? DEVIN, "yes, your hose(coolant) needs to be replaced because it's missing" Me: when did it go missing? did it evaporate, I JUST dropped it off. and dhow much will MY permission cost???? DEVIN: $1300 and that doesn't include the Labor. Me: well, you guys usually send pics to my email detailing what needs to be fixed and what was discovered. DEVIN: well, for some reason we can't get the car started to do a diagnostic, and if you can't afford it I can send you a link for apply for a loan, it gives you 90 days to pay it off, which should be enough time for you, or you can come with a tow truck. Long story short, I DID NOT give DEVIN permission to have the work done on my car. and when I arrived my car was magically sitting out of the garage with my COOLANT HOSE DETACHED FROM THE COOLANT TANK!!!! WHICH WAS NOT DEATACHED WHEN I DROPPED IT OFF!!!!! AND I WAS STILL CHARGED FOR A DIAGNOSTIC $224.00 AFTER DEVIN TELLING ME THAT THEY COULD NOT DO ONE!!!!!! NO MORE SUN AUTO FOR ME!....EVER!!!!!!!! :( p.s. doesn't even deserve the 1 star.

I was at Purfect Auto This morning, the young lady at the…read moreCounter was Very pleasant - Went To renew my car registration... She had told me to go into my email. She took my phone and found out, I didn't need smog¿? If you have a new car you don't need smog for 3 years. [ I was never told that]! Then she wrote out DMV site- So I could find out how much I owed for the Renewal... She took time out, While people were waiting! She was Very Helpful! I highly recommend this Automotive Co‼

This auto shop is fraud!!!…read more Long story short; This CORRUPT auto shop charged my father for services that were never performed totaling to $2,500.00. I came in-person requesting invoices to provide me evidence of any parts ordered that was supposedly ordered to service my father's car, they couldn't provide me anything so the embarrassed manager told me to leave because he stated I was disturbing and trespassing as he threatened to call the police. Below are evidence that the bank has done their part investigating and providing full refund. I will definitely follow up filing official complaints to the Bureau of Automotive Repair, BBB, state attorney general and lawyers as this damages and financial stress caused my father to have a stroke just recently. Bring your vehicle to a TRUSTWORTHY auto shop.

Went in for a Oil change and was out in about 10 minutes. CASH and his team were amazing from…read morebeginning to end. He explained everything they did along with what he recommended for my vehicle and the best part was I never had to get out of my car. This is the first time I had a Oil change in a matter of minutes Thank you guys appreciate it!

Horrible place!!! Lazy employees who don't know what they are doing! Friend had oil all over her…read moregarage because they didn't put the plug back on right. She is contacting an attorney because she's afraid damage has been done! Avoid at all costs. Spread the word on social media! STAY AWAY

Me and my sister Sarah came in today I believe it was Charles that helped us out and a younger guy…read morewith black hair they both were so kind and so quick with the service we really appreciate it thanks for everything!

I walked in to inquire about a brake light being out and asked for a quote to buy & install 1 bulb…read more The guy at the counter told me it would be about an hour job for my 2017 Hyundai Tucson and would cost me about 160$. I walked out & went to a different place which told me it takes 5-10 minutes for my make & model & charged me $30. Will never be back to this place.

Not sure why so many negative comments but my experience was amazing!!…read more Called ahead of time and without appointment took me right in and patched my tire free of charge!!! Apparently since I bought my tires from Big O Tires location in California I receive free no charge service nationwide!!! In and out in less than 30 minutes!!! Highly recommended!!

Amazing service! Service didn't take too long and kept me updated on issues I didn't know going in!…read moreThank you!

Wonderful coming here to get my car tuned up. I got a 15% off from the guys so it was really…read moreappreciated. I strongly recommend coming here for oil changes!

I'm writing this review based on an experience I had about a year ago that still stands out as one…read moreof the most disappointing service encounters I've ever had. I brought my car in for a routine oil change and was told they did not have the correct oil filter for my vehicle. I was specifically advised to go to the O'Reilly Auto Parts right down the street, purchase the filter myself, and come back--at which point they said they could complete the service. I did exactly that and returned within about 15-20 minutes. When I came back, the staff seemed almost surprised that I had actually followed their recommendation and returned. At that point, I was put into a bay. While sitting in my car, I could hear an impact driver repeatedly hammering underneath, which immediately raised concerns. It sounded like something was being forced rather than carefully removed. A few minutes later, I was told that they "couldn't remove the oil filter cover" because it had supposedly been stripped by the previous shop that serviced my vehicle. This explanation did not align with my prior service history--no shop had ever mentioned an issue with the oil filter housing before. Based on what I heard and observed, it strongly felt like the damage occurred during this visit, yet responsibility was shifted elsewhere. What made this experience especially frustrating was the overall impression that they may not have been familiar or comfortable with servicing my specific vehicle, but instead of being upfront about that, a series of excuses followed. First, I was told they didn't have the filter, which felt like it may have been expected to end the visit entirely. When I returned with the correct part, the situation quickly escalated into mechanical "issues" that had never existed before, followed by blame being placed on a previous shop. The sequence of events gave me the clear impression that they did not know how to properly perform the oil change on my car but were unwilling to say so directly. Because I was concerned about my oil level, I asked if they could at least top off my oil. I was told they would do this free of charge. However, I never saw oil added, and nothing was communicated to confirm it was done. I left feeling uneasy and ended up checking and topping it off myself afterward. At my next oil change, a different shop confirmed that the oil filter housing was stripped. They were able to remove it but strongly advised replacement at the next service. That replacement ended up costing me $50 out of pocket--a problem I never had prior to this visit. Between the lack of professionalism, questionable handling of my vehicle, shifting blame, and failure to perform even the promised oil top-off, this experience left me with serious concerns about honesty, competence, and vehicle safety. I also believe I incurred a $50 expense that I should not have had to pay. I would strongly advise others to be cautious here, especially if you care about your vehicle being handled carefully and transparently.

Great customer service mechanics were great and fast. Waited while they repaired my brakes.read more

Can not say enough about this shop. I have had constant problems going back and forth losing my…read moretruck for weeks with Carmax Henderson. I was told Auto Xperts also works with their Carmax Max Care Warranty. Auto Xperts was quick to get me an appointment, let me drop off the vehicle the night before, and even diagnosed the problem that day. Less than 24 hours later the work was done, warranty settled and had my vehicle back. I will always return to this shop when I have issue in the future!