Toms has always been honest and helpful to me: including storing my car when an uninsured driver…read morehit it- and I had nowhere to keep it while I sorted things out. Great, caring, honest people.

I have been using Tom's Auto for over 20 yrs. They are always honest and reasonable! If your auto…read moredoesn't need it they won't recommend it. You can't say that about chain auto repair centers!

As a former car mechanic, I can assure you, you will not find a more competent, honest, caring…read moremechanic in the Midwest region. I used to live in Cleveland and a friend recommended Wally when I had car trouble. That was 9 years ago. I've since moved to Chicago, but will wait till I travel through Ohio to have Wally look at my car. He is one in a million folks. Trust no one else with your vehicle, and only send your friends and family to Wally's. The peace of mind is priceless.

What a great find!!! finally someone knows what they are doing. Wally thank you for all your help…read more I found them to be very honest and reasonable price. They take the time to explain in detail what is wrong and how they are going to fix it and what it will cost.

I called them up on a Tuesday and they couldn't give me a basic quote, but with something as tricky…read moreas an exhaust, I can understand that. I dropped it off last Thursday at 9:30 AM. There were several waiting ahead of me but they called me at 10:30 with the information on the car, the estimate, and what else needs to be addressed (if I win some small lottery [NOTE: Not because of their prices, but because the converter for my car is HELLA $$$]). I gave the go-ahead on my car and their service was done within 90 minutes. Fast. Friendly. Courteous! My car drives SO much better than it did before I brought it in. They also helped me out with another issue as well that was not standard. I can not praise them enough, but let me say this was worth every penny!

Was recommended to go here by another shop to get a flex pipe welded in. Got there before open…read more Parked at the entrance bc there was a chain up. Guy with an AK tattoo on forearm came out and unclipped the gate. As soon as he in clipped it he looks at me and goes "are you going to fucking pull in or not you idiot" (throwing his arms in the air) really took me off guard... yet people can have bad days so shrugged it off. Pulled in another bald guy popped out and yelled at me "are you going to fucking park or what" I told him "I just pulled in" baldy goes "just park the fucking car and don't hit my truck" I was no where near his truck... that's 2 times getting cussed out by 2 different employees in the course of 45 seconds of pulling in... do not recommend

Best car repair place I've been to. After dumping a couple grand into my car and still having…read moreissues, they fixed everything affordable, quickly and transparently. For my main concern with my battery they even ran diagnostics twice to make sure everything was good. As someone who worked in the car parts industry for a bit, I was very pleased when they told me what brands they were using and the price points. Top notch service, I see why they are a trusted Parma staple. They have a new customer

Absolutely outstanding from beginning to end!!! Kind,…read moreprofessional, affordable and honest. I will never go anywhere else.

When I took my vehicle in, I had no idea of the journey ahead of me to get it repaired. I have…read morenever needed so much mechanical work done on any vehicle I ever owned. Just the list of what was needed was a full page. But Todd and his staff were very attentive to my needs. They kept me informed at every step. The quality of the work was excellent and thorough. And the value was incomparable. I have already scheduled work to be done on my other car. Thank you for everything Todd!

Todd was amazing. I highly recommend. He was very easy to book. He was honest and even showed me my…read morebroken part.

They replaced the engine in my old truck and it started throwing all kinds of codes and stalling at…read morehighway speeds. Brought it to them again and it took them a week to replace the crankshaft sensor. Okay I understand it was difficult to get it out. But it did nothing and they still charged me $$$$. Bought a cheap code scanner and figured out I have maf and knock sensor codes. Replaced the MAF sensor myself and boom no more stalling. Something that took them many days to fail to figure out. Knock sensors are much more difficult on 5.3L so I had to take the intake off. Intake manifold bolts are all torqued differently by them. The hose to brake booster had no clamp on the end of it so if the hose pops off I would kinda lose brakes. They also put cheapest no name knock sensors in it. No voltage reading with my multimeter when you knock on it. Replaced with AC Delco. Now my truck finally works well. That's all you need to know about Bob's Automotive.

Bob's service is top notch! Quick service and reasonable prices. Customer service is excellent…read moreas well.

Car broke down on our vacation and they were very helpful, courtesy and considering that they had…read moretornadoes 2 days before and there internet wasn't working half the time they were having card time getting our parts, they went on and beyond there duty to help us. They called us a Uber to our hotel and made us very comfortable. So if you are in the Cleveland, Ohio and you break down who do you call not the ghost busters but these guys Thank you again Anna

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now