My wife had her 2010 dodge grand caravan 3.8 done at this location. Shortly afterwards. There was…read moreoil in the driveway. Leaking really bad. Come to find out the oil filter was loose. And her oil pan drain plug was replace with a different oil drain plug that had a metal washer instead of a rubber washer. I found out by doing her oil change myself. WOULD NOT RECOMMEND THIS BUSINESS.

So I needed a quick oil change. And what better place to go than a place with the same name. The…read morestaff was very friendly. They appeared to know how to do their job properly. My car didn't blow up as I left. So let's assume they did their job right. The reason for only four stars was primarily based on the look of the location. I fully understand this place is an oil change location. But that doesn't mean you need to have a dirty looking place. Things can be clean in a shop environment. Other than that. Everything went well.

I dread. DREAD! going to the oil change... and will dread NO MORE thanks to Valvoline! I'm a young,…read morefeminine person who doesn't know annnnyyything about cars, PLUS my car is very girly, I am always worried I'm going to get taken advantage of (and I HAVE lol). Daniel and Dakota were nothing but professional, efficient and kind! I have never felt talked to at my level at an oil change at their ~ competitor ~ like I have at this one. I will seriously never go another place!! And that first visit mail coupon was life changing. Thank you, Daniel and Dakota!!!!!

My son went in to get the oil changed on my spare car that I don't drive a ton anymore. I wanted…read moreto get the 49.99 oil change. They had already drained the oil and then told him that due to the high mileage they had to use synthetic oil. Now I know it's not a requirement or a law that I must do anything but my son could not get them to listen. Then he asked about a military discount since he was getting the oil changed for his Dad who is retired military. She called him a liar and said she has worked their for over a year and she knows he can't be. In the end my son was called a liar, was charged over 100 bucks and left feeling taken advantage of and humiliated. My husband is retired military and if she wanted proof he could have shown her proof . My husband texted a copy of is military id but my son was so upset he just paid and left. I called corporate but basically got told a district manager would need to call back. I tried calling the store directly but it rings right back to corporate and I had already waited over a hour there!! Don't waste time here all you get is bait and switched!!

told me my engine would overheat and shut down if I didn't change my coolant...my coolant was…read moreperfectly fine. I'm glad I didn't let them change it. I hate places that care more about their sales than the customer.

They destroyed my oil pan and I had to get it replaced. It cost $1200 and then they refused to pay…read moreup.

on the phone they said it was going to be 65 dollars and charged me 95 after a 25 dollar rebate,…read morenot to mention they just started working on it before thye told me any pricing. Be wary

the name is deceiving. should be take 55 minutes give or take based on my experience.read more

I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

This place is my new shop to go to, they were recommended to me by my longtime friend and they…read moredidn't disappoint. They got me in within a couple hours on a Saturday after a few other shops told me days, even weeks before they could help, my truck had overheating issues and brake issues, they fixed both within 2 days and I'm am super pleased with the results. Great service, great price, great people! Thank you Abe, I'll send everyone to you.

amazing experience every time we take our vehicles here. we have gotten body work, new tires,…read morebreaks, etc. and we have never been disappointed. Most recently I popped a tire and he came all the way out to where I was and put a spare on for me...absolutely top tier customer service. Prices are unbeatable and the owner/staff and so awesome, extremely nice and trustworthy people. we will never take our cars anywhere else.

scammed out of $195 took the money and ran....we were told it was only going to cost us a certain…read moreamount,when he came out it tripled and he kept asking for cash. Than he tried using a credit card machine which he advertised,and he refused to answer phone the two days we had a set appointment. We needed the car fixed and got it fixed elsewhere. He never returned our Money. We are filing charges.

From the owner: We offer Reliable, Affordable, Trustworthy car repair services. No matter where you're at or what…read moreyou need help with, we are here to help. We don't like for you to be stuck on the side of the road or stuck with a $1k+ repair bill for basic maintenance or small repairs. So have no fear, for we are here to help. Guaranteed to be 40% cheaper then any other shop. Same day fixes.

I called for an oil change and got in fast they did what I asked and did it timely unlike other…read moreplaces that either rush it or they take an entire day leaving you without a car. Price paid compared to the ones I have gotten was amazing will be coming again routinely from now on.

Mike, the manager, is great to work with. He always accommodated our car repair needs with timely…read moreappointments!

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now