I dread. DREAD! going to the oil change... and will dread NO MORE thanks to Valvoline! I'm a young,…read morefeminine person who doesn't know annnnyyything about cars, PLUS my car is very girly, I am always worried I'm going to get taken advantage of (and I HAVE lol). Daniel and Dakota were nothing but professional, efficient and kind! I have never felt talked to at my level at an oil change at their ~ competitor ~ like I have at this one. I will seriously never go another place!! And that first visit mail coupon was life changing. Thank you, Daniel and Dakota!!!!!

Great experience. Did not feel nickle and dimed. Staff was very professional. Will return in the…read morefuture.

Yet again MEINEKE in Parma with Lenny and Joe at the helm restore our aging 2012 Mazda with lots of…read moremilage to keep running. Somehow with a lot full of cars already they serviced our car immediately that had a broken shock and oil sensor which made the RTA our only option. Our service was fast, affordable and this garage also offers a MEINEKE credit card for those repairs that come out of the blue. We are fortunate to have a garage where quality repair, accessibility and excellent customer care are the norm. Bravo!

Recommended! This place actually fixed my problem. I had my car in another place and wanted to fix…read morestuff that would not have the reported problem. Lenny was great. Service prompt. Reasonable prices. Go here without a second thought!!! Great job

My oil change was done extremely fast! The knowledgeable employees were very polite, professional,…read moreand efficient. I couldn't be happier! Thank you for the excellent experience.

told me my engine would overheat and shut down if I didn't change my coolant...my coolant was…read moreperfectly fine. I'm glad I didn't let them change it. I hate places that care more about their sales than the customer.

They didn't put parts back on our cars on two separate occasions. They lost my husband's coolant…read morecap (a $100 product for his make/model car) and never reattached my splash guard (also a new and over $100 product for my make/model car). These parts were discovered to be missing at later service dates. This was working with Danel as the safety head both times. They discovered that they were the ones who last exchanged the coolant on my husband's car. Not only was the coolant cap missing, but he had no coolant in his engine after the previous service and was driving around with no coolant. They realized this huge mistake did not refund him, offer a replacement or discount, and told us to "go to the nearest AutoZone immediately". The part was literally over $100 and they did not have it in stock at 3 separate AutoZones. I came back months later and they had my splash guard...but never called me or told me they had it!? Also, when we called they said the manager would be in the following day and was not when I came to collect my splash guard and get it re attached. Serviceman Mark did not reattach it correctly and it came down on the turnpike and was dragging on the road and we had to rip it off at an emergency stop. These were not two separate egregious mistakes. Horrible customer service. Absolutely DO NOT GO HERE. Would give zero stars if I could.

Take 5 oil change my ass!!!!! You wait 45minutes before even getting in a bay, and that after that…read morenot sure what goes on bc it definitely is not a 15 min oil change !!!!!! Real annoying !!! You also should probably make that well known to customers pulling up, Oh het it's gonna be a hour and half for a 15minute oil change, get jt together !

I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

This place is my new shop to go to, they were recommended to me by my longtime friend and they…read moredidn't disappoint. They got me in within a couple hours on a Saturday after a few other shops told me days, even weeks before they could help, my truck had overheating issues and brake issues, they fixed both within 2 days and I'm am super pleased with the results. Great service, great price, great people! Thank you Abe, I'll send everyone to you.

amazing experience every time we take our vehicles here. we have gotten body work, new tires,…read morebreaks, etc. and we have never been disappointed. Most recently I popped a tire and he came all the way out to where I was and put a spare on for me...absolutely top tier customer service. Prices are unbeatable and the owner/staff and so awesome, extremely nice and trustworthy people. we will never take our cars anywhere else.

I called for an oil change and got in fast they did what I asked and did it timely unlike other…read moreplaces that either rush it or they take an entire day leaving you without a car. Price paid compared to the ones I have gotten was amazing will be coming again routinely from now on.

Mike, the manager, is great to work with. He always accommodated our car repair needs with timely…read moreappointments!

Car broke down on our vacation and they were very helpful, courtesy and considering that they had…read moretornadoes 2 days before and there internet wasn't working half the time they were having card time getting our parts, they went on and beyond there duty to help us. They called us a Uber to our hotel and made us very comfortable. So if you are in the Cleveland, Ohio and you break down who do you call not the ghost busters but these guys Thank you again Anna

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now