Jaguar noise assessment. Made an appointment…read more Was told that the car could not be seen today and they were not sure they could get any needed parts. I left.

Several other businesses recommend changing out torque converter and transmission but after test…read moredrive CBA recommended a fluid change to lubricate clutches. Worked like a charm! Thank you CBA!!

They are honest, decent and very skilled. I trust them implicitly with my Toyota Highlander and…read morehighly recommend them for any of your automotive needs.

A few days ago, my wife noticed our car's transmission slipping in reverse while backing out. It…read morelasted only a couple of seconds, so she assumed it was due to the car not being warmed up. The next day, however, the issue worsened significantly. When she tried to back up, the car barely moved despite the RPMs revving high, indicating a serious transmission problem. In forward gears, the car worked perfectly. I've rebuilt several car engines and grew up around auto mechanics, with my dad owning a garage and junkyard for the first 15 years of my life. While I'm not a professional mechanic, I've handled my own vehicle repairs for over four decades and know enough to recognize a serious issue. I used an OBD scanner to scan for codes and checked the transmission fluid per the dealer's specifications, finding it only a quarter-quart low at most--not enough to cause this failure. All signs pointed to the transmission needing a rebuild. I called Certified Automotive, explained the symptoms, and shared my findings. The staff member agreed it sounded like the transmission needed to be pulled, rebuilt, and reinstalled, quoting around $4,200, which included replacing a broken motor mount I'd asked about. They said they outsource rebuilds but handle the labor, and asked me to bring the car in for a diagnosis, promising to call the next day. To my surprise, they called the next day saying the car was ready. When I arrived to pick up the car, they charged me $125 and claimed they "added half a quart of fluid" to fix the issue--an implausible solution for a major transmission failure. They also ignored the motor mount replacement we'd discussed, which was part of the $4,200 quote, without any explanation. Additionally, they provided a list of fabricated problems: a dirty cabin filter (replaced two weeks prior), a half-gallon low coolant level (full the day before), low oil (recently checked and fine), and "dirty" power steering fluid (replaced two months ago after a line burst). Clearly, they were angling for quick, easy money. When I tried to back out of their lot, the transmission failed again--the RPMs surged, but the car wouldn't move, proving they hadn't addressed the original issue. I walked back in the shop and confronted them, pointing out they charged me for unperformed services, ignored the motor mount, lied about fluid levels, and failed to fix the transmission. The staff member offered a blank stare, a shrug, and a vague offer to "look at it" if I left the car another day. Frustrated, I told them I wouldn't trust them to work on my lawnmower. I pushed the car out of the parking spot, put it in drive, and took it to a reputable shop instead. (The pump had failed and totally melted the reverse bands.) Certified Automotive wasted my time, charged for fictitious repairs, and showed complete incompetence. Avoid this shop and find a trustworthy mechanic elsewhere. I only chose this place because of the high reviews.

My Tesla needed alignment, and these folks are one of the few service centers in the area that…read moreperform Tesla alignments. They did a great job, told me of their concerns about a couple of components related to the alignment, and finish the job on time at the agreed upon price. Highly recommended!

I'm speechless and confused on why my experience was so horrible at such a highly rated mechanic. I…read morebrought the car in for a damaged wheel bearing and a transmission fluid drain and refill. They claim to be Lexus experts (my car is a Lexus). Different employees told me different recommendations which was concerning. I dropped the car off and the next day got a voicemail that the car was fixed and ready for pickup. Great, when I finished transferring my belongings back into my car I am told it just went up on the lift to get worked on. No work had been done whatsoever. Lots of miscommunications on their end. Finally, when I schedule an appointment to get the car fixed the following week they tell me they can't get me in/don't have a loner car until the following week because some people blew their engines and their cars were being worked on. I said "forgot it, nevermind" and went to a competitor I used in Greenville before. They fixed my car in less than 24 hours and had the loner car ready. Ridiculous..

I had a nail in my tire. I ended up needing a replacement because the nail was too close to the rim…read moreof the tire to be repaired. However, Alex, the assistant manager, did a really great job of explaining the options and making sure I got the best price on a replacement since I did have the warranty. I noticed her interaction with others during the time I was waiting was very excellent, knowledgeable and kind. This is a good shop and I will continue to use it regularly. I've also gotten brakes there many other services.

Took my car here to have new tires installed. Called the day before to make appointment. When…read moregetting there they said i didn't have a appointment but the manager said get him in anyway. After my car sitting in the parking lot over a hour i went to the counter and ask why...he said sorry we had alot of appointments was the reason. I said hell i had one too. What is the point of making a appointment if you're treated like a walk in??? My advive to potential customers is take your business elsewhere if your going to be treated this way!!! I'll never come back for sure

Tires and Alignment with good pricing and service. Very pleased! Will recommend and return for…read morefuture service.

Before taking your car here take pictures of your rims just had 4 new tires mounted yesterday brand…read morenew car when I picked it up all 4 rims had scratches on them took it back to the shop the guy did not take any ownership for it , won't be coming here again BEWARE!!!!

Blake was really helpful. Driving through to Florida, Blake made sure everything was running…read moresmooth, dispute the new person not assisting him with customers. I appreciated his effort.

Bait and switch. Avoid this place and do not trust the quotes they give you over the phone…read more I was quoted a specific total price over the phone that explicitly included mounting, balancing, road hazard, fees, and taxes before scheduling an appointment. Eddy called back from the location to confirm the appointment and confirmed that exact price again. When I arrived to drop off the vehicle, Eddy claimed the price was $50 more than quoted. He told me the price was likely wrong because the call center doesn't know anything about local taxes. When I asked to speak to a manager, he stated he was the manager. When I requested to speak to a regional or district manager, he refused to give me the contact info. I told him I would not pay more than the confirmed quote and asked him to call corporate or his district manager himself, which he refused to do. When I stated I would be contacting corporate myself, he told me to leave or he would call the police. I took photos of the facility and left. Terrible service and incredibly deceptive pricing practices.

Heartbreaking Experience - Complete Failure in Service and Compassion…read more I took my vehicle to the Jiffy Lube at 1930 Poinsett Hwy, Greenville, SC on October 15, 2025, for a diagnostic and other services. My car had a few issues but was running fine when I brought it in. The very next day, it wouldn't start at all. An employee tried to drive it to a nearby gas station, where it completely broke down and became inoperable. My car was left there, and I was offered no help or support to get it back. Later, I was told the head gasket had blown and that no refund or solution would be provided. What made this even more devastating is that the manager watched me scramble to find money to fix my car, knowing I needed it to attend my grandmother's funeral. There was no empathy, no accountability, and no effort to make things right. Because of this experience, I lost both money and my vehicle. Jiffy Lube truly failed me--both in service and in basic human decency. I would never recommend this location to anyone.

Devin was amazing. really helped me understand things that need to be done soon for my car!!read more

After 5 years, I'm done here. $55 labor for an oil change? Not interested, Counter person…read morewelcoming? Nope!

I've used Graydon tire, as my Primary, Friendly, Service Shop…read more I am a Senior lady, and i need honesty, and trustworthy service... I get it all, at Graydon Tire. They offer me Confidence, Courtesy, and a bit of humor. I have referred a few friends and a couple strangers, to them. I appreciate them........