Very knowledgeable, gave honest assessment, I appreciate their customer commitment. Gave me…read moreoptions no pressure,

My dad came into town for the weekend and had some truck issues. JP's garage got his car in very…read morefast, diagnosed, and fixed the issues in about 24 hours. Very professional and friendly. Highly recommend

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Do you prefer an honest repair shop? I brought my daughter's Xterra in for new brake pads (she kept…read moresaying they needed to be replaced), and Tom went out to take a look. After a few photos, he advised that the pads were relatively new and did not need to be replaced! Wish I had this type of honesty and service on the East Coast!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Liam, worked with us patiently and made sure the job was done correctly, his mechanics also were…read morefriendly and professional. His costs were by far very reasonable. I would keep him in mind for any other repairs if needed on my vehicles. Thank you Liam!

Liahm's helped me with some $$$ suspension work in the past. However, 3.5 months after offering to…read morereimburse me for a Steering Angle sensor recalibration (required after suspension work), he's ghosted me and failed to pay me back. Disappointed, as I was excited to find a seemingly reliable and affordable shop.

I have an older model car for my son to drive. I have taken it to 3 shops to diagnose the rattle…read moreand shaking in the front. I have been told it was going to cost more than $3000, which is more than the car is worth. Rene found the problem right away, a drive shaft. The car is now fixed and running like a champ! I am so thankful that I found this repair shop. They're honest and professional!!

From the owner: We have all original factory systems for the very best in diagnostic insights to your vehicles…read moreproblems! We have two Mercedes-Benz tablets. We support 100's of high end shops by installing all of these factory systems, such as BMW's ISTA We have the full VW-Audi system called ODIS. We have the factory Porsche PIWIS 3 kit. We have full coverage on Jaguar and Land Rover. We have same AC Delco TDS for General Motors We have factory Saab and Volvo coverage. We have the factory software for Ford. We have Toyota's Techstream. We do can subscribe to Nissan's Techmate diagnostic software. Honda I HDS is available if we need it. Same for the Chrysler WiTech software. We have more original branded software's than any other shop that I know of in Colorado!

Rob and his crew are incredibly knowledgeable and honest. We have taken 4 vehicles in for various…read morereasons and have always walked away feeling well cared for. Highly recommend this shop for all of your auto needs!

The guys at Russell are the best and the service / repairs are second to none. The thing that…read moreplaces them above the pack is their honesty and the fact that to a person they respect woman and do their level best to explain the nuts and bolts particulars so the the normal angst woman have with dealing with car repairs and mechanics is not a thing. Thanks guys for helping my daughter with her car repairs and making sure she felt empowered. Awesome!

Items stolen from my car!!! DO NOT TRUST them!!!…read more I have been using Greg's shop for a few years. My car had an electrical problem and was towed to his shop. They had it in their possession for three weeks. He advised me that they couldn't take it sooner because all of their racks were full. When I went to pickup my car not only had they broken my hood latch ....but all of the valuable items from Inside my car were missing to the tune of $500+ dollars. He also is not offering to fix the hood latch that they broke. When I inquired about it, Greg did not take any ownership for the missing items. He also stated that they left my car unlocked outside all day and pulled it in at night....which is obviously a lie as he told me several times there was no room for my car in the shop which was why they had it so long. He then proceeded to tell me that he would have had to charge me two hours of labor each day in order to lock my car. He is a poor excuse for a business owner. I would not trust him or his shop if I were you!!!!

They are the WOREST and don't trust them. I didn't leave this review at the time but I really…read moreshould have because we are still finding damage to our cars that they created. We used to take our cars here and they were great. However somewhere in late 2021 or early 2022 they turned to s@#t. They ignored us many times, never returned phone calls. Charged us $2500.00 for a new air compressor for our air conditioning and never actually fixed it claiming that wasn't the issue. Yet we had to pay for parts and labor that weren't necessary. Now we find they also just left a hose unattached and dangling so it's damaged too and we have to fix that. Have found several other issues over the couple of years but the one I mentioned above has now cost us over $1000.00 to fix their mistakes. Needless to say they are the WORST and don't trust them.

Andy and Dillon provided great customer service, and excellent mechanic work for our 2012 Jeep…read more Thank you, Automotive Authorities!

Love Automotive Authorities. Going into an auto shop as a female has always made me anxious. I…read moredon't know a lot about cars and always feel like they are trying to get me to do stuff that isn't needed. With Automotive Authorities they are extremely detailed when telling you what needs to be done now and what can wait. They operate with Honesty and Integrity. Will definitely be taking my cars here from know on. Cory and his team are AMAZING!!!!

Called for transmission fluid service and they got me in the same day. Was quoted a price ($289…read moreplus tax) that was slightly lower than another I'd gotten and a 2 hour timeframe so I waited in their lobby which has free wifi. Was charged as quoted and car was ready in a shade over two hours. Good experience

Our car broke down on a weekend trip and we find this repair, they took us in without an…read moreappointment. They found the problem fast and fixed the brake line the same day. Price was fair, and they was friendly too. We were lucky to find them.