I've been taking my vehicles (SUV and diesel truck) here for years for maintenance and the occasional repairs. I've always felt that the pricing was fair and transparent. read more

I'm feel very fortunate to live close to a shop that does great work in a timely manner for a fair price. I appreciate their honesty and the consistent good service every time I take my car in. I highly recommend FTAR. read more

If you are on the fence reading reviews wondering if FTAR is the real deal, stop reading and book your auto service today! Very knowledgeable, efficient, worth the drive, and value! read more

Got some work done on my jeep, work was fast and priced fairly! Thank you FTAR for getting me back on the road!

please avoid! after further investigation factory trained auto repair is unethical and corrupt. they will take every last dollar if you are uninformed regarding car repairs. after being quoted $3000 twice for two separate jobs, i had the jobs completed elsewhere for $350. please avoid and save your money. *i live in arvada colorado in the neighborhood next to this auto repair, i can confirm this is the correct business that i left my review.* read more

These guys are honest and do fantastic work. I have been taking my cars to Chris for years

A genuinely refreshing experience to find a shop run not only by qualified mechanics, but enthusiasts who will tend to your vehicle as if it is one of their own. To that extent, servicing vehicles and the people who own them becomes less a job, and more a way of life. A rare breed, indeed. A thanks, too, to the person who recommended them, Bart at Imperial Sportbikes (he who possesses "mad skills"). read more

Factory Trained Auto Repair - Auto Repair Near Me - Arvada, Colorado

I dropped my car off after hours at FTAR after being lucky enough to break down right next to it. They squeezed me in the next morning in spite of being booked out for weeks, fixed my car, and had it back to me next business day. Apparently Valvoline had over-tightened my oil filter and it had cracked. FTAR replaced the filter and topped off my almost-empty oil for less than $100. Honest work, good price, amazing service. read more

FYI These guys are top notch and honest. First go around had my Acura in the dealer for a recall, said I needed brakes all around, took it to these guys, got a call saying pick up your car you still half life on your pads. They have worked on my Ford Lighting and just did rotors and brakes on my Acura 2 years later. Highly recommended from me read more

My husband and I have been going to FTAR for about three years and have always had stellar service. I just had the greatest convo w/ Chris regarding the AC in my 2001 Nissan Pathfinder. He didn't shy away from quoting a diagnostic price - and that price is 50% less than I had been quoted at a shop close to home. He was very clear and concise about the process of diagnosing the problem. We chatted for awhile about the pros and cons of fixing given the age of the vehicle ...in the end, what I learned from him was that his customers and reputation are more important than the almighty dollar. Given this convo and past service, solidifies the fact that we have recommended FTAR to friends ...and that we were referred to the shop by a friend ...we won't make recommendations to friends unless we're sure they won't be disappointed ...you won't be! read more

Bought a truck from off of a lot in downtown Denver. Took it to FTAR for an oil change and check on a vibration at highway speed. They were very thorough in their inspection and gave me a very honest assessment of what was wrong with the vehicle and the things that could be fixed with very fair prices. I would definitely take another vehicle to these folks again for service. From my experience, they are very honest. read more

As someone who had previously grown severe mistrust in the auto repair industry, just know this place has completely shifted my perspective on what being an outstanding mechanic shop is! I spent years doing business with big chain mechanic shops such as Midas, etc., and got all too familiar with being handed that awful, expensive, seemingly unnecessary list of 'immediately necessary' repairs at the end of each appointment. My first time coming to Factory Trained Auto Repair I was ready for the same thing to happen, but it never did. These are the most honest, highly experienced people you could ever have service your vehicle. Even after bringing my car here the last 3 years. I cannot even begin to express the gratitude I have to this place and the amazing people that run it. They gladly answer every single question I might have about my vehicle with complete and utter integrity. This place makes you feel like you aren't just bringing your car to a mechanic shop, but to a family mechanic who has your best interest and safety in mind. Needless to say, this place has my business forever. read more

The woman who I spoke with on the phone was kind, informative, and helped me while keeping my budget in mind. I had called a few other places to get the basic maintenance checks done on my vehicle-they all quoted me more and tried adding extra charges. Not factory trained auto-they inspected my car-checked everything and made suggestions for further maintenance. My car is running beautifully and thanks to their suggestion to replace the break pads (which I did myself) I saved myself money and potential damage to the rotors. To top it all off they were able to squeeze me in for same day service. I will be going here from now on. read more

Top notch shop! Took my truck to other shops and only Factory Trained Auto Repair was able to fix all my issues! They made recommendations and now my truck runs and drives better than ever! They have my business I highly recommend this team! They get the job done right the first time and back up they're work with a warranty! read more

The care and service of this place is a blueprint all businesses should follow. So great is their reputation that a friend in native California suggested we get the E350's service done here should routing work out. They did not disappoint. Extremely thorough and courteous. They even flipped me a box of Girl Scout cookies on the way out. read more

When my car craps out, my world seizes up. Luckily I got a bead on FTAR when a friend's car crapped out. Had to get it towed there so my sphincter was already on a Roman holiday and I was prepared to go car shopping. These guys have factory trained Ford expertise but like John S. said, they know their German cars also. They walked me thru what needed to be done and it didn't sound like Farsi to me so I told them to go ahead. Yah, it wasn't cheap but I didn't feel gouged either. Let's just say that they made it as pleasant as a colonoscopy. You don't see (your car) for a while, and when the fog clears, you get a bill, pay it and go home. I did have to take it back in for a quick fix - the heater stopped working - but they had it in and out in nano time, no charge, explained why the heater stopped working, again in plain talk. I trust them. How often can you say that about auto repair. Good guys. read more

I had a bad experience with these guys. I had my rack and pinion changed out. They quoted me $700 for the parts, so I bought them on my own for $250. Brand new with lifetime warranty. Talk about over charging for parts. I was quoted $300 for the install labor, but after my car got in the shop they called me and quoted me an extra $130 for the same job they originally quoted me for. Nothing new came up, they just said "it was harder then they expected". Don't you think as a repair shop you'd know the difficulty of a standard job? After my car got back from the shop there was a noise coming from the front end. I took it back the next day and they told me that it was coming from the rear and they would not warranty the repair work since I bought my own parts. It was clearly not coming from the back end, and never made this noise before going into the shop. It was a "coincidence" as they put it. After doing further inspection and having a mechanic friend check it out, I found the sound was coming from the front wheel well and when making a turn the tire is rubbing. Never happened before going in the shop! They wont honor their work and fix it because I bought my own part even though this is obviously a labor issue on their end. Safe to say I wont be going back. I'd recommend finding somewhere else to go because this shop shop won't stand behind their work, honor their quotes, and will overcharge you on parts. read more

Ok ? For ya, when was the last time you took your car in for a repair, got a quote, went to pick it up and the service guy says it took less time than expected so they LOWERED the bill. I bet never, but it just happened to me here!!! New customer for life. read more

I don't usually write reviews but it's rare to find people who are reasonable in prices, do quality work, and treat you like you're their most important customer. Afterall, garages are a dime a dozen in this area, I can count 5 other places within the mile radius. I went to these guys for brakes service and the Jeep dealership quoted me at $400 for my front Grand Cherokee. The guys did it for $200 and it was done in the same day. Everything works as expected. I thought my AC had issues and needed a recharge, they charged it but by the time I got the car it was like before, not cold, turns out my AC compressor was broken, guys didn't charge me for the AC work. Real standup move on their part. Very helpful, friendly, and most importantly professional. I would recommend this garage to all my friends and coworker if they need any work done on their cars. -Phu Pham read more

I have been looking for a good shop, and based on the reviews here I took a chance with FTAR. I was not let down. Chris was great to work with and I knew that I was getting great service from the get go. They gave me advice on what repairs would be needed next with a "It'll need replacement soon, but if it were my truck Id wait and check on it at the next oil change" kind of attitude. Which is exactly what I want as opposed to trying to upsell you on every little problem they find. I would highly recommend them, they've earned my business. read more

Love this place! Awesome Honest and Efficient. Took my 2010 TDI in for an oil change and walked to the gym worked out and then came and picked up my car! It was awesome and affordable! Also my husband brought in his Dodge truck (1999) and they totally helped out, gave us a prioritized list of what needed to be fixed. It was a great experience all around! Thanks Chris for all your help, please don't move far from us!!! read more

Sorry for my late response in getting this posted. I wanted to thank Becca and the guys at F-Tar for getting my car back to me so quickly!! Coolant Reservoir replaced, DPFE Sensor replaced, Spark plug wires replaced, Fuel filter replaced, oil pan gasket replaced, Starter replaced... all within 24 hours... Becca and the guys YOU ROCK!! Thank you again!! read more

DO NOT GO HERE! They are under new management. I have been coming here for years because I trusted them. I took my car in because of it overheating they told me it was a blown head-gasket and wanted over $3k to fix it. Took it somewhere else it was just a bad water pump. Highly recommend going elsewhere for your car repair. read more

I recently had my 2004 F250 powerstoke blow an egr valve,egr cooler & oil cooler. After having the same repair completed at a local ford stealership 4 years ago, I was not that trusting in Ford! After a phone call with Chris, I knew I found my shop. I had the needed Repairs and maintenance completed with out a hitch. Thanks you Chris and Louden, for operating an honest, no bs shop! You've got a customer for life! Rick read more

Quiet simply the best diesel repair shop I have used! My F-450 needed major work on the turbocharger. The team there diagnosed the problem and had it repaired in a just a few days. I checked with dealers in the area and the price quoted me was higher than here! Not only only did they repIr my truck but my mileage improved by 20%. Chris and Louden are great to deal with! Thanks so much!! read more

Would have loved to give this shop a better review, but our 11am appointment was given away because we didn't drop the car off at 9am. We were not informed, when we made the appointment, that we needed to drop the car off two hours early. We were not called throughout the week between when we scheduled the appointment in-person last Monday, August 15, and today when we arrived at 10:40am for our 11 am appointment that we needed to arrive at 9 am or drop the car off 2 hours before our scheduled appointment time. I, literally, cannot think of ANY place of business where you schedule an appointment but you are actually required to arrive two hours BEFORE your scheduled appointment. What's the point of scheduling an 11am appontment anyway? The person my roommate dealt with was unsympathetic and had the gall to ask if we wanted to reschedule! No thanks, we'll take our vehicle and our over $200 worth of maintenance and repairs elsewhere, where appointment times actually mean something. read more

We had a nightmare getting our Honda fixed. Factory Trained did all the could to make it right. They definitely care more about the customer than about making money. Even thought it took them a while to figure our car problem out, they took care of us and we will always go back to them for our car repair work! read more

This review is a bit overdue - but given how hard it is to find a great mechanic, I felt compelled to give these guys the credit they deserve. I am a former Volvo / Porsche Technician and am very selective in finding the right shop to work on my car / truck. I was driving my 2003 E350 Powerstroke from California to Wisconsin, and needed to get my up-pipes and aux. battery replaced. Chris was super helpful over the phone, gave me a few options for the up-pipes, and fit me in last minute so that my trip wasn't delayed. Then on top of all that, he got my van ready a day early, and well under the budget that we discussed. One of the best shops that I have used. Will likely stop by again when I drive back this summer. read more

It's hard for me to trust auto repair shops, but Factory Trained Auto blew me away! Fast service, fair prices, good communication, and most importantly - honesty and trust. This is my new go to spot for anything auto maintenance and repair related. They have done a great job on my 2009 Jeep Grand Cherokee fixing tire leaks, oil change, shock leaks, and replacing brake pads read more

If you have a Powerstroke, this is your shop. They've seen it all before and fix it right the first time, and always have a great attitude.

I needed to get a new clutch in my truck while going out of town for a bit. FTA was super mellow about letting me just drop the truck off and pick it up after my trip. Great customer service and my clutch feels great now! read more

Went in with squeaky brakes was not sure if we needed to replace the brake pads. Brakes are always a sketchy situation with most auto repair shops but not these guys! They were great! They checked them out, cleaned them up and reported that they would still be good for at least another 10k miles. They did not charge me anything, they just asked I keep them in mind when we do need to replace the brake pads. Great service and honesty! read more

Not very good in figuring a problem with car.They changed my fuel pump but they should of changed the fuel presher regulater the same time, They told me to get my car out of there shop. read more

Comfortable waiting room. Very nice crew. Helped me keep the repairs cost low. Will come back again and again... I have a Ford so, I'm sure I'll be back read more

This is the only place I take my 2006 dodge diesel truck for and kind of work or service. Best shop around -

Old fashioned customer service over the phone was so welcomed. Professional. Courteous and even though Lowden was incredibly busy he took the time to hear my concerns and offer suggestions OVER THE PHONE. THANK YOU. read more

I recently purchased my first diesel truck. '00 F-350 Super Duty and took advantage of the free Ford diesel diagnostics. And I have to say, Chris Weed has gained a lifetime customer. His knowledge and professionalism is unparalleled. He went through my truck and found several small items that the dealership overlooked and saved me hundreds on a repair. I highly recommend the shop and would refer my own Mom to Chris. read more

Came to Denver from Texas for a fiddle contest & ended up getting stuck in the hotel parking lot in single digit weather. My 7.3 l 2000 F350 was not liking the cold weather. In the process of trying to get it started (after leaving it plugged in all night) the batteries wore down. Since it was the weekend & there was fresh snow all around (& it continued to snow until early in the week), I couldn't find any qualified diesel mechanics to work on my truck. I knew it was the glow plugs, so I started looking online for help. Saw 100% reviews for Factory Trained Auto Repair & I was hooked. Called, left message, said they'd be in @ 7:00 AM Monday morning. One of the 1st calls I made on Monday was to FTAR--a few minutes before 7 AM, Chris answered the phone. I explained my situation & he had a tow truck out to me within the hour (even though there were multiple accidents b/c of the snow & it being Monday AM traffic). By 10:00 he'd diagnosed the problem (relay switch to the glow plugs) & called me with the estimate. After sending me on my way to ski via a rental car, he called again later to let me know that my seals on my 4 wheel drive needed repacking & some needed to be replaced. Being that I was in snow, from Texas, and needed to drive back home, I gave him the go-ahead to fix the seals. Not only was he efficient, but also fair. Although the repair was expensive (considering I hadn't intended to repair while on vacation), his prices were extremely fair & reasonable and his turn around time was amazing--I was in & out in one day. Chris even cleaned up all of the dirty snow & ice from my old truck! If I lived in Colorado, he'd be the person I'd always send my truck to! Thanks for all, Factory Trained, Chris! read more

Awesome shop! Chris fixed my super duty when the dealership couldn't figure it out! It now runs better than it has in years. Honest mechanics are hard to find I'm glad I finally found one! read more

Haven't taken a vehicle in yet... but had to write a review after speaking with Chris on the phone this morning. This guy knows his stuff, is polite, respectful, really listens to you and gives the impression he cares about cars and giving you the best advice he can. I'll do another update after my repairs, but if you're thinking about calling and booking an appointment I can definitely say that he put a lot of my stresses at ease with a few minute call. Nice to connect with someone you're on the same page with about something as near and dear as your vehicle. Kudos! read more