Fantastic company. Willing to take the time and help you with your project. Highly recommend!read more

We purchased a complete master tub faucet set and had Judd Cheek install it. He did a great job…read more Very prompt and friendly. We love this place.

I know it's hard to find good people to work anywhere in this economy but WOW. Please pay attention…read moreto how customers are treated instead of hiring YOUR friends kid/s. Think hard before you do because that employee has nothing to lose and thinks they can get away with treating customers and other employees like crap. DO BETTER!!

Went to return a Sthil attachment to S&S Ace Hardware in Buford. The part was not what we needed…read morebut the salesman continued to procrastinate by trying to sell us other components but we just wanted to get a refund. We ordered the part on-line from a store in Pensacola FL and hoped any Ace/Sthil dealer would refund our purchase. After listening to his continuing sales pitch we again asked for a refund on the unused item in the original box and our receipt. He finally said "I'll have to ask my manager". He came back stating they would not take the item and it was "obsolete". We purchased the item 32 days ago! We called the store in Pensacola and were told there would be no issue in refunding the purchase. This is the true statement of "No customer service, service. This store in Buford has changed based on our years of shopping this location and this salesman was very Kurt.! Just plain rude!!

Wood Quality is good. Do measurements on the lb/ft calculations. You will have a few board feet…read moreoff. They definitely try to squeeze out extra profit with the extra board feet. 9lb/ft should not sell for 12lb/ft!

If you are a commercial customer then these guys seem to be pretty good. If you aren't a regular…read moreor if you aren't buying a lot of lumber then they will ignore you as long as possible. Not terribly friendly or helpful at the will call desk, nor in the warehouse. Not a large selection to choose from, either.

These people really stand behind their products. I have ordered products multiple times over the…read moreyears and never had a problem with their marble. However, this time the Carrara was beautiful, but there was an issue with cracks in the other marble I ordered. They promptly made it right. Thank you for the great customer service.

This place is the best hidden secret if you are a marble lover like myself. I have purchased from…read morethem previously several years ago for a bathroom remodel we did and was happy with not only the pricing but the quality of the stone. Fast forward to our current project where we have purchased all of our marble backsplash and shower tiles from The Builder Depot. I have spoken with their customer service a number of times before ordering and they have always been super friendly and helpful. I even ordered sample of tiles we were considering before making the big purchase, and I can't stress enough how important that is to see a sample of the actual product before committing to it. I've had a total of 3 freight shipments delivered at various times during our project and everything went well. The tiles were packaged and protected with very minimal (if any) damage during transit all the way to California. I'm not done with the project yet but am happy with what has been installed so far. I can never go back to getting any marble tiles from the big box stores with their pricing and inconsistent quality. I'm a happy customer!

Amazing experience at Norcross Supply. I worked with Tim Dove…read more Doing a cedar project at my home and he helped me hand pick the boards that I wanted. In addition, his customer service/communication was excellant. I will continue to make the drive and share with everyone where to go if needing cedar or cypress! Thank You!

I was searching for a specific wood siding (it needed to have a certain edge and other specific…read morefeatures) and Norcross Supply was the ONLY place I found locally that had what I needed. They actually were able to present me with several options, and had a huge selection. Most importantly, the staff is super helpful, friendly, and patient. I appreciated this a ton. If you're looking for lumber, siding, decking, wood stain (they carry TWP, or anything having to do with wood. Come here. If you need mill services, they can refer you to one. Just an all around great place for your lumber needs.

Buyers Beware I…read morepurchased quartz from Stone Showcase in Buford, Georgia, for my kitchen. During the selection process, the representative was friendly and helpful, which gave me confidence in my decision. However, about two years ago, the quartz began to chip multiple times, not just once. Unsure how to handle it, I contacted my builder, who advised me to contact Stone Showcase directly. Unfortunately, that proved unproductive. When I visited the store, I spoke with Hillary, one of the managers, who asked whether I had completed the warranty paperwork. I explained that I had gone through my builder and never received any warranty documentation. Rather than offering a solution, she dismissed my concerns and told me I needed to contact the fabricator, even though the quartz itself came from their company. To make matters worse, this would likely mean additional cost on my end for a product that is clearly failing. The fabricator has not returned my calls, which has only added to my frustration. During my interaction, Hillary spoke to me in a condescending manner and implied the chipping on the edges of the countertop might be due to improper cleaning, handing me a care sheet as if that explained the issue. I chose quartz over granite specifically for its supposed durability, and from the recommendation of their sales rep., so this explanation was both disappointing and unconvincing. At this point, I'm left with damaged countertops and no resolution. Based on my experience and no resolution. Based on my experience, I would be very hesitant to do business with a company that does not stand behind its product or support its customers when issues arise. Overall: extremely poor customer service and lack of accountability.

Any and every quartz, marble, granite, porcelain, or other natural stone needed for home remodel or…read morebuild is at this showroom. Slabs upon slabs in multiple connected warehouse and in the lot outside ready for customer selection. Samples available, if requested, if quartz options, but not natural stones. Staff is extremely helpful and knowledgeable about the various offerings. There are so many slabs that you need a staff member to escort you when attempting to make selections. You can look around on your own, but they know exactly where everything is. Visit during the week, since staff can not escort on Saturdays.

Customer service at Georgia Hardwoods Inc. is terrible. Employees often seem completely unsure of…read morewhat's going on, and getting a straight answer is very difficult. For a business that's been around this long, you'd think they'd have their operation together by now. The whole place feels disorganized and poorly managed. Customer focus and professionalism do not seem to be priorities here.

DO NOT BUY These…read moreguys are awful. I puchased cabinent doors from them for my kitchen. They started shipping within 2 months. They refused to replace the chipped doors or to do anything to fix the problem other than having me BUY MORE DOORS from them. The product is garbage and their service is worse. AVOID THEM!

Anderson lumber is a secret gem of a place for those looking to remodel or build their dream…read moreinterior. The owner, Dennis will help you find that special look from wood thats cut right on property. For the hobby enthusiast they have a wealth of hard to find wood for the best of indoor projects. Love this place. Stop by give Jet a pet and find the wood for your next project.