This was for a propane hot water tank replacement, a water main valve replacement, and a whole home…read morecarbon water filter. A rep contacted me immediately to schedule a free home estimate. The plumber arrived at my convenience, accurately assessed the situation, gave me several recommendations, prepared several quoted options, explained the pros and cons, and didn't pressure me on the decision. He came out next day and completed the work quickly, cleanly, and up to code. The end result looks immaculate. He answered all my questions. I was so pleased I joined the partner program to save 15% on future jobs. Thanks F.H. Furr!

Today I called for an after hours emergency call at 7:30pm roughly, no word or follow up by 9:00pm…read moreI called back my ticket is "on hold" and not a single soul reached out. At 11:00pm I was told it's still "on hold" and that they can escalate it further to a dispatcher. I knew it would be 2 hours roughly before a person could be allocated and here, but the utterly abysmal customer service, response, and AI bullshit has pushed me away from this company. If I call you for assistance then do every single one of your customers a favor and reach out, and or notify them if you have no one available or if a ticket is "on hold" whatever that means! I've used this company twice before and they were decent then, guess companies change. I will never use this company again!

Juniors's seemed to receive good reviews. But if you call this number now for Junior's Plumbing,…read more540-412-8245, they will answer, "Precision Plumbing, formerly Junior's." And I deeply regret calling them. The week before Thanksgiving, I requested service on 3 toilets in my home to have the tank parts replaced. I was having family coming and wanted the work completed before they arrived. They sent Michael to my home. He provided a quote just under $1,300 for the repair, advising that there could possibly be damage if I chose to go this way, and they would not be responsible if that happened. He provided a quote of $$2,250 to replace all 3 toilets with an American Standard model, and said there would not be any damage. He said he could do it that day, so I reluctantly agreed to have them replaced. He said it would take 3 hours. His only business in my basement storage room was to turn off the main water valve. However, I should have paid more attention to his whereabouts. I thought it odd that he carried out a white canvas bag that appeared stuffed with something, and I wish I had stopped him to ask what was in the bag. I also wish I had gone into the basement and checked to see if anything was missing before he left. I thought it odd that he didn't depart after he finished working. Another Precision Plumbing van pulled up and parked in front of my house. I now wish I had gone outside. At a later date, I went down to the basement to get Christmas decorations and discovered many, many items, were missing from the storage room where the water main is located. I was very upset about this and called Precision Plumbing and left a voicemail for someone to call me. Candace, the former owner's sister now runs the company. She called me back and said she spoke with Michael and he denied taking the items and also denied there was another company vehicle at my home that night. However, after checking GPS, she confirmed with me that there was another company van at my home, just as I saw and described. I reported the theft to the county sheriff's office. They prepared a report and recommended I install cameras to watch service providers. I'm letting people know they should not be shy about watching over people working in their home. I advise having additional people on hand to watch with you. It's getting to where people know they can take from others and get away with it. I would not recommend using this company for this reason.

Well yesterday our pipe coming from the well entering the water heater burst...you can only imagine…read morethe mess, of course my husband was working, usually how it goes, not answering my calls..loosing my mind. Thank God my son was home and able to slow the leak. Juniors was out within a few hours, fixed the problem for under $600.00, it was Saturday after all. Chris, the plumber who came out was very professional, polite and aware of my concerns and quickly had it fixed. Thanks Chris, you were heaven sent. God bless. Now they're called Precision.

Hired them to replace a shower faucet cartridge... The service tech Ricky was excellent. The price…read morehowever was in my opinion much higher than I had anticipated. It cost $400+ to replace the cartridge and I had already removed the trim and handle.. Total of less then 30 min. work. An online search in my area revealed the averge cost is $275.

We started using Plumb Perfect Plumbing almost 10 years ago and ALWAYS call this company because…read morethey provide the very best quality of service at reasonable prices. We've lived in the area nearly 40 years and quite honestly had terrible experiences with many of the areas plumbing companies. That has never been the case with Plumb Perfect Plumbing. I highly recommend that you use this company for your plumbing needs. I know I will continue to do so!

We have used Robinson Plumbing for years and would never use anyone else. Have always done a great…read morejob with all our plumbing needs, from new hot water heater to replacing toilet. Fantastic company.

hired Dan to do a job for me and he was phenomenal. Somebody was going to charge me way over price…read more He came in and did it cheaper as customer service experience was great. Overall experience was wonderful. His appearance was great. Would definitely recommend him to other people.

Daniel provided professional and expedient service, gave honest and informative feedback, and just…read morehonestly was an extremely personable person. His price was fair and reasonable, and we will definitely be utilized his services for any of our plumbing needs in the future. Oh! And he came out on a Sunday! You CANNOT beat that!

I had a couple of leaking joints in some old piping under the house in the crawl space. They got…read moreme on the schedule quickly and did an excellent job. Matt was very professional and knowledgeable. Price was very fair, especially since the work was in the crawl space and not easy to access. Thank you SSP, I will rely on you for all my future work and recommend you to anyone seeking quality professionals.

We had an out door faucet that froze over the winter and blew the vacuum breaker and cracked the…read moreline. SSP came, appt was extremely easy and pleasant to schedule and the our problem was fixed that day at a VERY reasonable price. This was our third attempt at finding a plumber and I highly recommend SSP to anyone!!!